--- title: "Specops uReset Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Specops uReset Software - reviews, pricing plans, popular comparisons to other Self-Service Password Reset (SSPR) products and more." source_url: "https://www.capterra.com/p/92176/Specops-uReset/" page_type: "product" language: "en" --- # Specops uReset Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Specops uReset ## What is Specops uReset? With the Specops uReset self-service password reset solution, IT teams can heavily reduce calls to the service desk. Users are empowered to reset Active Directory passwords or unlock their accounts on their own. With simple end user UX as well as the ability to update the local cached credential, IT teams can trust that their users (remote or in the office) will actually be able to stop calling the service desk for password resets. Bypass enrollment with many portable MFA options to choose from. ## What is Specops uReset used for? [Password Management](https://www.capterra.com/password-management-software/)[Self-Service Password Reset (SSPR)](https://www.capterra.com/self-service-password-reset-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Specops uReset?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://outpost24.com&name=Specops uReset) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Specops uReset 4.6 (12) VS. [4.8 (13)](https://www.capterra.com/p/249093/FastPass/reviews/) Starting Price Contact vendor Starting Price $4000 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (12) Ease Of Use 4.8 (35) Value For Money 4.8 (12) Value For Money 4.8 (34) Customer Service 4.7 (12) Customer Service 4.8 (35) ## Specops uReset alternatives [4.6 (58)](https://www.capterra.com/p/172556/ADSelfService-Plus/reviews/) Starting price $595.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (4,860)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (293)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.9 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/92176/Specops-uReset/alternatives/) ## FAQs about Specops uReset Overview ### Which roles and teams benefit most from Specops uReset? Specops uReset is most used by IT administrators, security teams, and infrastructure managers who need to automate password resets, reduce help desk workload, and enforce secure identity verification. Operations and network teams use it to maintain user access continuity, while frontline staff benefit from faster self-service account recovery. Answer based on 12 reviews Overview ### What company size and industries is Specops uReset built for? Specops uReset is built primarily for midsize businesses, which make up 55% of reviewers, and it also serves enterprises at 36%. It appears most common in Transportation, Trucking, and Railroad and in Hospital and Health Care, each at 18%, with additional use in Accounting at 9%. Answer based on 12 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Specops uReset? Specops uReset offers access control and access management, authentication, and multi-factor authentication for secure login and credential management. It also includes password management, a self-service portal and client portal, plus activity monitoring, alerts and notifications, real-time monitoring, and support for help desk management, incident management, and single sign-on. Getting Started and Support ### What training and onboarding options does Specops uReset offer? Specops uReset provides documentation and videos for training and onboarding. Documentation offers written reference material for setup and feature review, while videos give visual walkthroughs that teams can watch for guided learning and step-by-step review. Getting Started and Support ### What customer support options does Specops uReset offer? Specops uReset offers email/help desk, a knowledge base, and phone support. Support details are limited to these channels, and no reviewer feedback about response speed or helpfulness is available in the catalog data, so user experience with support cannot be assessed here. ## Features AI summary Based on 53 Self-Service Password Reset (SSPR) reviews Capterra reviewers highlight these as the top features buyers look for in Self-Service Password Reset (SSPR) software: - **Password Management** (**61%** of reviewers rated this feature as critical) - **Credential Management** (**61%**) - **Compliance Management** (**59%**) Specops uReset supports **Password Management** and **Credential Management**, covering two of the three features reviewers rate highest for this category. However, it does not include **Compliance Management**. Instead, it offers other important capabilities such as **Access Control** (**58%**) and **Alerts/Notifications** (**53%**), which can help organizations manage user access and stay aware of password-related activity, helping businesses reduce account access issues and maintain tighter security oversight. Password Management 4.9 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Credential Management 4.9 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Access Control 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Regulate who can view information within the system Alerts/Notifications 4.4 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Real-Time Monitoring 4.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Data Security 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Specops uReset 23 features ### All Features - Access Control: Regulate who can view information within the system - Access Management: Control and manage access to company resources - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Authentication: Verify the identity of users/devices to enable secure access - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Data Security: Protect sensitive data for digital privacy - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Incident Management: Manage and track all disruptions and incidents - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Prioritization: Arrange tasks based on the level of priority or urgency - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Secure Login: At least a username and password is required to access the system - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Support Ticket Management: Allow customers/users to submit support queries and service requests - VPN: Extend virtual private network over public networks to enable protected information exchange --- Get Advice We can help you find the software with the features you need. Features 4.6 (12) 4.6 Based on 12 reviews ## Pricing Value for money 4.8 (12) ### Starting price Free trial not available Value for money 4.8 (12) 4.8 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (12) 4.7 Based on 12 reviews ## User reviews Overall rating 4.6 Based on 12 reviews Filter by rating 5(7) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MP Mckensey P. Bank Teller Accounting ### "Review for Specops" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2024 It has been great to use this product I have had no issues with it so far Pros I loved the fact it will save my passwords and tell me if they are too weak. Cons No cons, except for there being apps you have to have on your Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Information Security Analyst Financial Services ### "uReset is a game changer for secure user password resets!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2024 Overall we are very pleased with uReset. With an ever increasing amount of breaches that occur in the world, we truly believe that uReset adds a barrier of protection in our organization. Verifying user identities is paramount, and the variety of authentication options Specops provides gives us the confidence that an end-user changing their password is who they say they are. uReset provides plenty of options to fine tune authentication needs. Support has been very helpful with any questions we have, typically responding in an hour or less. Specops provides tons of documentation and training guides, and as someone newer to IT this is very helpful. Pros uReset has freed up a sizeable chunk of time for our Help Desk, as our end-users are easily able to self reset their password without having to call our support. Security is a big concern for us, and uReset's authentication options give us peace of mind knowing that an end-user has to verify their identity before a password reset is allowed. Cons Navigating the administration panel can take some getting used to, but as with most products reading the documentation helps! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BM Brent M. IT Operations Civil Engineering ### "Solid password reset tool for business" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 29, 2024 It works and is better than the SSPS that Microsoft provides. Pros The interface is very intuitive, and having remote login support is very important. Cons It's not a registered Azure AD application, and therefore we cannot manage it with Conditional Access policies. Switched from [Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Licensing costs with Azure SSPS and Service Desk manageability Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CS Chris S. IT Manager Construction ### "Specops uReset is fantastic!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2024 Up to this point, uReset has been a fantastic tool that strengthens our password posture and allows users to reset their passwords if and when necessary. Pros I love that we can configure our own, unique password policies to enable users to keep their passwords longer according to the password strength that they set. This helps to promote and incentivize our users to create stronger passwords. Cons Up to this point, I cannot think of any cons. Alternatives considered [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) [SailPoint](https://www.capterra.com/p/130835/IdentityIQ/) Reasons for choosing Specops uReset It was a superior product and included all of the features we were looking for. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DW David W. IS Security Engineer Hospital & Health Care ### "a great security automation tool for most networks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 29, 2024 Our overall experience with Specops uReset has been great and I would recommend it because of the value and service it offers for most networks. Pros uReset is a great tool for admins and engineers because it offers security automation tools for most networks. Cons uReset still has some minor issues with the UI/UX experience, like the password policy not displaying completely without using a side scroll bar. Switched from [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) SpecOps offers better value than Cisco DUO. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BM Bob M. Manager ICT Transportation/Trucking/Railroad ### "Great tooling with friendly-user interface" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 30, 2023 Pros This great tooling enables remote users to manage their passwords in a easy way, without the need to calling the helpdesk. When a user’s password expires, they can reset it right from the Windows logon screen. Also very easy to implement. Cons No complains whatsoever because of the easy implementation and user interface. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RB Randy B. IT Manager Government Administration ### "Amazing solution for our staff" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 28, 2023 Overall Specops has made password resets, account resets, and other features very easy for staff to use especially in a hybrid workplace. Pros What I like most is that staff can now self serve in a hybrid work environment. Before Specops staff could not properly change their password remotely. Cons In order for staff to have this working on their laptops we had to push out the client, the secure browser, and a registry change to enable the reset password link at the login screen. As staff were not in the office this was a bit of a challenge but we managed to complete the task. Maybe Specops can have a Microsoft Intune M365 package that can be pushed out. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AI Adam I. Network Administrator Sporting Goods ### "Simple password management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2023 I have been very pleased as well as our user base for streamlining our password management solution. Pros Being able to have remote users self-service password resets as well as having a remote option to change their password if they get locked out. Cons Nothing. The product is very simple to setup and administer. Reasons for choosing Specops uReset Ease of use and the fact that no one else provided a way to reset your passwords when the laptop holds onto cached credentials. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GP Geoff P. Systems Security Analyst Hospital & Health Care ### "SpecOps is a great password reset tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 1, 2023 This has allowed us to make passphrase changing as easy as possible. Our providers don't want to spend a lot of time having to change passphrases so this makes it easier for them to do that. Pros SpecOps makes it very easy for new employees and current employees to change their passphrase if they need to. They set up security questions and from there they can change their passphrase. Cons The upgrade process to newer versions could be better. The last time we did a version upgrade, we had to have many support calls to get it done. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PA Paul A. Group IT Security Manager Transportation/Trucking/Railroad ### "Simple user password reset solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2023 It works really well. Once set up, users can easily navigate the tool without needing help. Thats the most important part of any solution for me. Pros The customisable options for earning stars when enrolling and resetting passwords, that would fit our users available tools. This is also a great way to introduce alternative MFA tools to users who need them. Cons I don't like having lots of different links for different actions. The enrol link, reset link, etc. I'd rather just have 1 landing page and not have to deal with multiple links to send to users. There is a start page, however doesn't have an enrol link on it. Reasons for choosing Specops uReset I wanted to add the Password Policy to my Password Reset tool and this seemed to be the better fit for password policies for our organisation. Previous tools have lacked some of the MFA options I'd seen also, and we have many options for users to get working without issue. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/92176/Specops-uReset/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.