# Specops uReset Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Specops uReset the right Self-Service Password Reset (SSPR) solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92176/Specops-uReset/reviews --- Specops uReset 4.6 (12) [View alternatives](https://www.capterra.com/p/92176/Specops-uReset/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Specops uReset Ease of use 4.8 Customer Service 4.7 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Information Security Analyst Financial Services Used the software for: 2+ years ### "uReset is a game changer for secure user password resets!" August 29, 2024 5.0 Overall we are very pleased with uReset. With an ever increasing amount of breaches that occur in the world, we truly believe that uReset adds a barrier of protection in our organization. Verifying user identities is paramount, and the variety of authentication options Specops provides gives us the confidence that an end-user changing their password is who they say they are. uReset provides plenty of options to fine tune authentication needs. Support has been very helpful with any questions we have, typically responding in an hour or less. Specops provides tons of documentation and training guides, and as someone newer to IT this is very helpful. Pros uReset has freed up a sizeable chunk of time for our Help Desk, as our end-users are easily able to self reset their password without having to call our support. Security is a big concern for us, and uReset's authentication options give us peace of mind knowing that an end-user has to verify their identity before a password reset is allowed. Cons Navigating the administration panel can take some getting used to, but as with most products reading the documentation helps! Review Source CS Chris S. IT Manager Construction Used the software for: 1-2 years ### "Specops uReset is fantastic!" August 29, 2024 5.0 Up to this point, uReset has been a fantastic tool that strengthens our password posture and allows users to reset their passwords if and when necessary. Pros I love that we can configure our own, unique password policies to enable users to keep their passwords longer according to the password strength that they set. This helps to promote and incentivize our users to create stronger passwords. Cons Up to this point, I cannot think of any cons. Alternatives considered [ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[SailPoint](https://www.capterra.com/p/130835/IdentityIQ/) Reason for choosing Specops uReset It was a superior product and included all of the features we were looking for. Review Source BM Brent M. IT Operations Civil Engineering Used the software for: 1-2 years ### "Solid password reset tool for business" August 29, 2024 4.0 It works and is better than the SSPS that Microsoft provides. Pros The interface is very intuitive, and having remote login support is very important. Cons It's not a registered Azure AD application, and therefore we cannot manage it with Conditional Access policies. Switched from [Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Licensing costs with Azure SSPS and Service Desk manageability Review Source DW David W. IS Security Engineer Hospital & Health Care Used the software for: 1-2 years ### "a great security automation tool for most networks" August 29, 2024 5.0 Our overall experience with Specops uReset has been great and I would recommend it because of the value and service it offers for most networks. Pros uReset is a great tool for admins and engineers because it offers security automation tools for most networks. Cons uReset still has some minor issues with the UI/UX experience, like the password policy not displaying completely without using a side scroll bar. Switched from [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) SpecOps offers better value than Cisco DUO. Review Source MP Mckensey P. Bank Teller Accounting Used the software for: Less than 6 months ### "Review for Specops" August 30, 2024 5.0 It has been great to use this product I have had no issues with it so far Pros I loved the fact it will save my passwords and tell me if they are too weak. Cons No cons, except for there being apps you have to have on your Review Source GP Geoff P. Systems Security Analyst Hospital & Health Care Used the software for: 2+ years ### "SpecOps is a great password reset tool" August 1, 2023 5.0 This has allowed us to make passphrase changing as easy as possible. Our providers don't want to spend a lot of time having to change passphrases so this makes it easier for them to do that. Pros SpecOps makes it very easy for new employees and current employees to change their passphrase if they need to. They set up security questions and from there they can change their passphrase. Cons The upgrade process to newer versions could be better. The last time we did a version upgrade, we had to have many support calls to get it done. Review Source RB Randy B. IT Manager Government Administration Used the software for: 1-2 years ### "Amazing solution for our staff" August 28, 2023 4.0 Overall Specops has made password resets, account resets, and other features very easy for staff to use especially in a hybrid workplace. Pros What I like most is that staff can now self serve in a hybrid work environment. Before Specops staff could not properly change their password remotely. Cons In order for staff to have this working on their laptops we had to push out the client, the secure browser, and a registry change to enable the reset password link at the login screen. As staff were not in the office this was a bit of a challenge but we managed to complete the task. Maybe Specops can have a Microsoft Intune M365 package that can be pushed out. Review Source VR Verified Reviewer Chief Security Officer Used the software for: 2+ years ### "Solves 4 password issues for enterprise password management" January 30, 2018 4.0 Pros Mobile app, web app, desktop app for password reset and change, pass filter also supports pass phrases and checks user installed dictionary. Very easy for users to reset if they lock themselves out. Price includes installation Cons Needs to use AD ou's. Thats more my problem since I don't like ou , but if you want help, specops will assist Review Source PA Paul A. Group IT Security Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Simple user password reset solution" July 31, 2023 4.0 It works really well. Once set up, users can easily navigate the tool without needing help. Thats the most important part of any solution for me. Pros The customisable options for earning stars when enrolling and resetting passwords, that would fit our users available tools. This is also a great way to introduce alternative MFA tools to users who need them. Cons I don't like having lots of different links for different actions. The enrol link, reset link, etc. I'd rather just have 1 landing page and not have to deal with multiple links to send to users. There is a start page, however doesn't have an enrol link on it. Reason for choosing Specops uReset I wanted to add the Password Policy to my Password Reset tool and this seemed to be the better fit for password policies for our organisation. Previous tools have lacked some of the MFA options I'd seen also, and we have many options for users to get working without issue. Review Source AI Adam I. Network Administrator Sporting Goods Used the software for: 2+ years ### "Simple password management" August 1, 2023 5.0 I have been very pleased as well as our user base for streamlining our password management solution. Pros Being able to have remote users self-service password resets as well as having a remote option to change their password if they get locked out. Cons Nothing. The product is very simple to setup and administer. Reason for choosing Specops uReset Ease of use and the fact that no one else provided a way to reset your passwords when the laptop holds onto cached credentials. Review Source BM Bob M. Manager ICT Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Great tooling with friendly-user interface" August 30, 2023 4.0 Pros This great tooling enables remote users to manage their passwords in a easy way, without the need to calling the helpdesk. When a user’s password expires, they can reset it right from the Windows logon screen. Also very easy to implement. Cons No complains whatsoever because of the easy implementation and user interface. Review Source qR quentin R. Admin Systems et reseaux Automotive Used the software for: 6-12 months ### "Specops Ureset / Password Policy" July 3, 2023 5.0 Pros la facilité de mise en place et son rapport sécurité. Coté utilisateur : son ergonomie et sa simplicité d'utilisation. Cons à ce jour aucun inconvénient retenu. Il couvre l'ensemble de nos besoins. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.