# Page 76 | AppFolio Property Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 76 - Is AppFolio Property Manager the right Lease Management solution for you? Explore 1888 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews --- AppFolio Property Manager 4.5 (1888) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 76 - Reviews of AppFolio Property Manager ## Showing most helpful reviews Showing 1876-1888 of 1888 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IV Irina V. owner Facilities Services Used the software for: 6-12 months ### "Stay away " August 28, 2016 1.0 Worst possible experience. All primacies will gone after you pay. The customer service gone after you pay... Pros Nothing. Worst possible software. Review Source Response from AppFolio August 30, 2016 Hi Irina, thank you for your feedback. We are sorry you have had a poor experience with us, we wish you the best in all of your future endeavors. AB Anna B. Property manager Real Estate Used the software for: Less than 6 months ### "Above and beyond care!" December 13, 2018 5.0 I love your customer service! Pros Easy to use and comprehensive software! From finding, screening, and creating leases to managing tenant and owner portals. Cons I didn’t start using all of its features sooner, it really makes our lives so much easier as property managers. Review Source JN Jasmine N. Office Manager Construction Used the software for: Less than 6 months ### "This product has been doing great so far! Very easy to use!" May 12, 2015 5.0 Pros They have great customer support. They guided me through using the software since the beginning. It also has great training videos to go to. Cons I wish it was more commercial oriented rather than residential since our business is commercial property. Review Source JM Joann M. bookkeeper Accounting Used the software for: Less than 6 months ### "3rd party property managers will find this a good solution" November 16, 2018 5.0 Pros Easy to load up current data, with google sheets set up for you to add your data, so transition to this product is easy. Cons Some of the support team knew a lot more than others, and we had a mixed experience working on the on-boarding process. Review Source KB Kayla B. Licensed Professional Counselor Mental Health Care Used the software for: Less than 6 months ### "AppFolio " December 7, 2019 5.0 I use AppFolio to pay the rent for my office but also to request maintenance for my office. Pros I like how easy it makes it for me to manage my lease for my office. I can log in and request maintenance, pay my rent, or contact my property manager. Cons I am usually able to come up with some cons but honestly so far I haven’t had any negative experiences with this software. Review Source BB Brooke B. Consultant Construction Used the software for: Less than 6 months ### "Great product with easy to use functionality" August 18, 2016 5.0 Pros Unbeatable software for the price point. Handles everything my company needs and stays comfortably in budget. Reports are great, service requests are easy to track. Cons Inability to import data from quickbooks or export back to QB Review Source LJ Lauwren J. Accountant Real Estate Used the software for: Less than 6 months ### "Easily Accessible Property Management Software" June 21, 2016 5.0 Pros I love the search bar function, it makes things so easy to find and eliminates all of the click through tabs to get to where you need to be. Cons Journal entries are too simplified. Some journal entries require more than 2 lines. Review Source JW Jeremy W. Owner Real Estate Used the software for: Less than 6 months ### "It will work eventually" June 4, 2015 3.0 Pros It's all in one spot. Staff is helpful in getting answers although you often have to wait 24-48 hours. Cons The learning curve it takes to use it. The help area website info is often not helpful at all. Review Source AP April P. Property Manager Retail Used the software for: 1-2 years ### "Great, user friendly program" August 13, 2018 5.0 Pros Super easy to use and navigate. Customer service is great with pretty prompt responses. Love how easy it is to use for property managers and maintenance technicians, especially when out in the field. Cons Not really the easy to use and navigate for accountants and accounting purposes. This program was mostly designed for property managers with little thought put into how it would be used on the accounting side. Review Source BM Benjamin M. Property Manager Commercial Real Estate Used the software for: Less than 6 months ### "Great Product, very useful" November 23, 2015 4.5 Pros Combination of simple to use and multi functionality Cons Cannot make calculations in the billing sections, Cannot easily send custom emails to tenants, cumbersome process. Review Source SF Shanta F. Office Manager Retail Used the software for: Less than 6 months ### "Bookkeeper at Lakeshore Mall, I input everything into Appfolio" July 21, 2016 3.0 Pros it is a simple program for the most part as far as entering bills Cons It does not show you prepays on the tenant reports, and there is no program to report sales Review Source SD Sofia D. Project Manager Commercial Real Estate Used the software for: Less than 6 months ### "Great experience!" July 6, 2016 3.5 Pros It's easy to use and navigate. It keeps us organized. Cons It's really pricey! There is other software that is a bit better and way cheaper. Review Source TG Toni G. Property Manager Construction Used the software for: Less than 6 months ### "Somewhat confusing" September 26, 2016 3.0 Pros The customer service is great - very knowledgeable Cons Not being able to just delete a transaction instead of seeing the reversal Review Source Talk to a Capterra advisor for free and get results within 15 minutes.