--- title: "PatientNow Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is PatientNow the right Medical Scheduling solution for you? Explore 301 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/92269/PatientNOW/reviews/" page_type: "reviews" language: "en" --- PatientNow 3.9 (301) [View alternatives](https://www.capterra.com/p/92269/PatientNOW/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of PatientNow Ease of use 3.8 Customer Service 3.9 ## Pros and Cons in Reviews LC Louise C Patient Care CoordinatorHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “It provides a comprehensive platform for managing patient records, scheduling, communications, and marketing in one place. While there is a learning curve and some features could be more intuitive, it has helped improve efficiency and streamline daily operations.“ June 22, 2026 T E Dental InternHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “It takes way too many clicks to complete simple tasks, which slows down my check-out process when the front desk is busy.“ February 25, 2026 SL Shelley L OwnerAlternative Medicine, 2 - 10 employeesUsed the software for: 1-2 years. “Can be difficult because it is all encompassing, but that also makes it beneficial because it has so many options for creating processes to work with our specific needs“ March 16, 2026 CP Courtney P EstheticianCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months. “Takes a while to load, Difficult to navigate, when typing letters will disappear or everything you’ve typed will disappear, patients have said that the booking link with patient now is more difficult to navigate.“ June 6, 2025 MD Melissa D Patient CoordinatorMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “I also like that we can modify and edit all consents, emails, and texts to personalize it for our specific practice.“ March 10, 2025 Nicole R Business Operations and DevelopmentMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “We experienced constant latency issues and were not satisfied with the reporting and communications functionality.“ December 5, 2025 T E Dental InternHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “I absolutely love that I can handle scheduling, patient intake, charting, and marketing in one place.“ February 25, 2026 Melodi B Operations ManagerMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “They said it will take about 6-8 months to see results reflected to our website. But at the 5 month mark, they changed into a new marketing company and forced us to try them out due to the contract.“ January 27, 2025 ## Showing most helpful reviews Showing 1-25 of 301 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mary C. Managing Director Health, Wellness and Fitness Used the software for: 2+ years ### "Overall Really Great!" June 14, 2022 4.0 Envision has been excellent to work with and the customer service is superb. As a start-up company it was pretty simple to get everything set up and going. Pros It has bundled most everything needed into one package and is pretty user-friendly. Cons The charting aspect still isn't perfect but much better. Also the client images would be nice if you could take the picture in the software that had a grid to help keep pictures consistent. Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/) Reason for choosing PatientNow Envision had everything easily integrated into one so it wasn't necessary to also purchase a client image program, charting software and appointment software. Review Source CL Cathy L. Director of Operations Medical Practice Used the software for: 6-12 months ### "PatientNow is Great!" June 10, 2025 4.0 Pros I like that the PatientNow platform is easy to navigate. We transitioned from another EHR system and we were able to scan previous charts into PatientNow and organize them properly. Cons The PatientNow payment collection function could be improved. We are having issues updating our Pax machines to properly reflect updated fees. Support has tried to help but it seems to be a work in progress. Switched from [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) Dr Chrono didn't meet our needs. It wasn't very user friendly. The providers struggled to document and it was a bit disorganized Review Source Response from PatientNow July 14, 2025 Thank you for sharing your experience! We’re glad the transition and chart organization went smoothly and that you find PatientNow easy to navigate. We appreciate your feedback as we continue to improve payment collection and device integrations. Your insights helps us make the platform better for everyone. LC Louise C. Patient Care Coordinator Hospital & Health Care Used the software for: 2+ years ### "Needing a simple EMR system" June 22, 2026 3.0 Overall, my experience with PatientNow has been positive. It provides a comprehensive platform for managing patient records, scheduling, communications, and marketing in one place. While there is a learning curve and some features could be more intuitive, it has helped improve efficiency and streamline daily operations. Pros I liked how PatientNow combines patient management, scheduling, marketing, and reporting tools into one platform. It helps streamline daily operations, improve communication with patients, and keeps important information organized and easily accessible. The biggest benefit of PatientNow is its ability to manage the entire patient journey from online booking and intake forms to treatment history, reminders, and follow-up marketing. It helps save time, improve efficiency, and create a better overall patient experience. Cons While PatientNow offers many useful features, the system can have a learning curve due to the number of tools available. Some workflows and settings could be more intuitive, and occasional system slowdowns can impact efficiency. The biggest drawback is that certain features can feel complicated to navigate, especially when setting up reports, templates, billing and invoicing patient payments, and custom settings. There are also times when updates or changes to the platform require additional training to fully utilize. Review Source DG Darrell G. Owner,Clinic Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Very Happy with Patient Now in our Medical Weight-loss Center" April 24, 2026 5.0 From the initial consultation and demonstration right through to the signing up and implementation, the whole process has been hassle free. A few bumps in the road, but team resolved them quickly. Pros I like the ease of set-up. There was plenty of support before and after the signup process. Everything is simple to find and complete. Cons This is the first EMR that I have worked with, and I really do not have any Cons after signing up with PatientNow. Review Source VR Verified Reviewer Dental Intern Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent, very technical tool." February 25, 2026 5.0 Great, deeply integrated system, although it has a deep learning curve, but PatientNow is a solid choice. Pros I absolutely love that I can handle scheduling, patient intake, charting, and marketing in one place. It saves me from juggling three different systems. Cons It feels like I'm using an old DOS system. It takes way too many clicks to complete simple tasks, which slows down my check-out process when the front desk is busy. Review Source JS JEFFREY S. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Misleading Claims of Software Capabilities and Support is Lacking Once the Sale is Made" March 5, 2025 3.0 We were told we could replace our EMR with this one-stop solution and that's simply not at all true. The "EMR" in this software dos not comply with regulations and will not work for any practice that provides medical services as opposed to medspa services. Salespeople and onboarding contacts simply seem to disappear once the sale is made. We were reduced to begging them for help and though they could never seem to find the time to help their billing team never missed a bank draft. I'm left to dispute charges with our credit card company even after cancelling. Pros Marketing interface, photo software, booking Cons Customer support and in close second- lack of a real EMR Alternatives considered [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) Reason for choosing PatientNow We were told is was built for medical practices- not just medspas. That, combined with the scheduling and marketing tools seemed like the right choice for our practice. Review Source Response from PatientNow March 6, 2025 Thank you for your feedback—we’re sorry to hear about your experience. Our software is designed to support both medical and medspa practices, and we strive to ensure compliance and smooth onboarding. We’ve reached out through multiple channels and remained engaged with your team through December. Our standard contracts are 12 months, with your final invoice scheduled for June 2025. If you have any outstanding concerns, please reach out to your Success Manager—we’re here to help and would love the opportunity to support you further. CP Carla P. Owner operator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Unsatisfied Med Spa Owner " February 20, 2025 2.0 We used the app and system for 2.5 days and they are charging us for a 12 month contract. Who does this??? Patient Now, that’s who! The grass is NOT greener on the other side. They said that their system could do much more than it does. But now they won’t let us out of the contract! Don’t sign up!!!! It’s so bad that we will have to pay a year without using the software! Pros Customer service is nice. Sales rep went out of his way to say yes to everything. They do not understand what a med spa needs and how the providers need to see the scheduling system. The decision makers hide behind the super nice customer service reps. Cons Their systems don’t communicate with one another. Patient Niw and Rx Photo have been created by 2 different companies prior to the companies partnering. The apps that our spa providers use are NOT user friendly. We have used Daysmart for years and it is much better with Rx Photo than Patient Now! We should have never signed a contract and now regret it! Alternatives considered [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reason for choosing PatientNow Because we already used RX photo for photos and forms. Switched from [Sawyer](https://www.capterra.com/p/163567/Sawyer/) We used RX Photo and thought the scheduling system Patient Now would communicate better with RX Photo since they are partners. I don’t really think the PN software creators understand the business of a med spa. Review Source Response from PatientNow February 26, 2025 Thank you for sharing your feedback. We’re sorry to hear that PatientNow did not meet your expectations. Our goal is to provide solutions that support the unique needs of med spas, and we continuously work to enhance our platform based on client input. Regarding system integration between PatientNow and RxPhoto, we continuously work on enhancing their interoperability to create a more seamless experience. We understand that contract terms are important, and we strive to be as transparent as possible during the onboarding process. If there has been any miscommunication or if there’s anything we can do to help resolve your concerns, please reach out to our support team. We’d be happy to discuss potential solutions. We appreciate your feedback and will use it to continue refining our services. Michael N. Owner Hospital & Health Care Used the software for: 6-12 months ### "Stay away" August 15, 2023 1.0 Horrible experience. Once I realized that they could not deliver on their promises, I asked to get out of my contract. They refused even though they admitted that they mis represented what they could deliver. Pros I liked what they first told me, that I could integrate all of my systems into one. Unfortunately, they were not able to do that. They mis represented what their system could do. Cons Their systems are not integrated. They lack basic features that other EMRs and Spa Software programs offer. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/) They promised me that they could do everything the others did and all on one platform. Review Source DB Dakota B. Director of Operations Health, Wellness and Fitness Used the software for: 1-2 years ### "RUN AWAY FROM THIS SYSTEM!" May 15, 2026 1.0 THE WORST SYSTEM I HAVE EVER USED!! We have over 20 open tickets from them dated over a year ago and now they stopped having a virtual chat! Pros There may seem like there are pros at first, but that is how they get you. Once you are using the system, the constant updates become frustrating. You learn how to do something one way, and then it changes again. They also no longer offer immediate support. Instead of being able to get help right away, you have to email them and wait days for a response, which can really slow down operations when you need an issue fixed quickly. Cons ALL CONS. NOTHING WORKS THE SAME. Each month things change and they have SO MANY BUGS they are constantly "saying" their fixing Review Source VR Verified Reviewer Business Operations and Development Medical Practice Used the software for: 2+ years ### "Dissatisfied with the Product and People" December 5, 2025 2.0 I would NOT recommend going with PN. It's 2025, there are so many other options with systems and teams that are better designed for the user. Pros It gets the job done and helps you keep your business stay compliant. Fine if your used to an interface that's all business and less user-friendly/intuitive. Cons Complete lack of professionalism in their Support and Client Success teams, once we informed them we were moving to a new provider. They were vague about the process and Support was unresponsive for weeks as we followed up via email and phone calls to get an update on our requests to transfer OUR business and patient data. I could go on about how disorganized and blase they are in managing client exits but they don't deserve anymore of my time. We experienced constant latency issues and were not satisfied with the reporting and communications functionality. Review Source OB Oscar B. COO Medical Practice Used the software for: 2+ years ### "Only use this software if you are a big company" February 17, 2025 1.0 Patient Now has been a headache for us, and as we are trying to part ways with them, they are making it very difficult to do so. It seems almost revengeful. Pros Patient Now is a robust software for multi-practitioner and multi-location practice. Cons Customer service is really bad and the product needs a 24/7 IT on staff Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/) Reason for choosing PatientNow I would not choose Patient now at all, now nor in the future. Switched from [EnvisionNow](https://www.capterra.com/p/10010577/Envision-Salon-Software/) The platform is not modern, and it requires too much IT work to make it decent. Customer service is their worst enemy, and they never take accountability for their issues. As we are trying to move to another platform, they are making it very hard to do so. Review Source Response from PatientNow February 19, 2025 Thank you for your feedback. We’re sorry to hear that your experience with PatientNow has not met your expectations, especially regarding customer service and transition support. We strive to provide a seamless experience for all our users. Your concerns are important to us, and we will be sharing this with our Customer Success team to review and address any outstanding issues. If there’s anything we can do to help facilitate your transition or improve your experience, please don’t hesitate to reach out. We appreciate your time and insights, as they help us continue to improve our platform and services. RD Rebecca D. OWNER Medical Practice Used the software for: I used a free trial ### "ITS A CON, THEY TELL YOU WHAT YOU WANT TO HEAR. " February 4, 2025 1.0 Terrible - the stress and disruption this cause to my business is crazy, we have documented all issues and concerns. its very unfortunately that when we decided to NOT come off of on boarding due to the difficulties and interference with the business, they had not a care in the world. Pros The thought of it being good. I put much thought and effort in to trying patient now after using the same system for 8 years. The integrity and care about small business' is clearly not there. Cons They integrity as a company, sales tells you what you want to hear not actually what they can do, their lack of care to resolve any issues when we reached out. We never came out of on boarding and they are now threatening collections. They where unable to deliver what sales had very clearly told me they can do. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) I felt we needed a more medical platform - BUT Patient now is OUTDATED Review Source Response from PatientNow February 19, 2025 Thank you for sharing your experience, we appreciate you taking the time to provide detailed feedback. Ensuring a smooth onboarding process and delivering on our commitments is extremely important to us, and we’re sorry to hear that we did not meet your expectations in this case. We take your concerns seriously and will be forwarding them to our Customer Success team for further review. If you’re open to it, we’d love the opportunity to discuss your experience further and see if there’s anything we can do to help. Please feel free to reach out to our team directly. Your feedback is invaluable in helping us improve, and we truly appreciate it. KH Karsson H. Director of Operations Medical Practice Used the software for: 2+ years ### "Steer Clear of Patient Now" November 4, 2024 1.0 After 4 years of using their services, we cancelled, only to still be charged for months for a product we'd cancelled. It then took several additional months for the credit. Pros Widely used/accepted. Has brand recognition. Cons Horrific customer service, no ownership of accounts, response times are long and often ineffective. Alternatives considered [PracticeQ](https://www.capterra.com/p/10013530/PracticeQ/) Reason for choosing PatientNow Brand recognition, but then switched to PracticeQ/IntakeQ Review Source Response from PatientNow February 4, 2025 We appreciate your feedback and regret that your experience did not meet your expectations. Our team strives to provide efficient support and dedicated customer success managers. We continually work to improve our services and appreciate your input. MJ Melissa J. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Choose a different EMR" August 29, 2024 1.0 One of the worst experiences with a company I’ve ever had, even causing me to lose sleep Pros The schedule syncing to my Google calendar however I do feel it has to be a HIPAA violation in some way Cons Expensive for what you get. RxPhoto should be built into the system. It’s an aesthetic EMR. That should be basic. The onboarding process was worthless. The support staff are not very responsive. Poor integrations. Our rep was terrible Alternatives considered [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reason for choosing PatientNow Someone else chose it initially and therefore I just went with it Review Source Response from PatientNow September 7, 2024 We appreciate you taking the time to share your experience and feedback. We're sorry to hear that your experience hasn't met expectations. We've improved our platform, including better integration with RxPhoto and enhanced support services. Please reach out to our customer success team so we can discuss how these updates could help address your specific challenges. DV Dana V. Business Owner Medical Practice Used the software for: Less than 6 months ### "This software over promises and under delievers" July 13, 2022 2.0 Terrible. My sales person lied to me regarding the functionality of the software. She reassured me in my demo as well as in emails that the system could do specific functions I require. I specifically asked if the system allowed for the creation of templates and/or dot phrases to make my charting streamline as well as consistent. She told me yes. She told me templates could be created in the update my record software. That was a lie. Only patient forms can be created in this software. She mentioned that I could create dot phrases with text expander. When I asked what text expander was she stated it was a way for me to create and use my dot phrases for my charting. What she failed to state is that text expander is a completely separate company with a monthly fee! When I brought this to the manager \[SENSITIVE CONTENT\] attention, she stated that the month free they gave me for signing up should cover the fee I will have to pay this other company to make her system function properly! This company will falsely advertise functionality they are not capable of delivering and expect you to pay for additional services to make up for their shortcomings. I strongly advise against dealing with this company. Pros The software is aesthetically appealing to the eye. Cons Everything. The documentation screens are useless. Information is completely disjointed and non-cohesive. You have to click into to many sections to get the most simple of information regarding your treatment. The forms are in a completely different software called update my records. Why is information in so many disjointed places? Do not waste your time on this software. Keep looking. There are many other medspa software that offer much more than this company at the same price point. Switched from [AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/) AdvancedMD is not good for medspa functionality Review Source JD Jen D. Aesthetics Nurse Health, Wellness and Fitness Used the software for: 6-12 months ### "Beware of this company!" June 26, 2025 1.0 It’s been awful! Since 2 months into my contract with this company I have expressed issues and grievances I’ve had with their product. It constantly fell on deaf ears. Not one ounce of compassion for how this was affecting me and my pre-revenue business. I have literally begged to be released from the contract and no one has cared. They respond with more marketing BS. It’s clear they don’t actually care about the customer or the success of their business- it’s all about trapping people into a year contract and ignoring their heartache and pain, all while getting paid. Pros Nothing. I was told it would be a one stop shop for all my business needs and they fell short in every aspect. Cons Terrible customer support, outdated interface, no customizable booking page to maintain the integrity of my business esthetic, $1000 to set up, monthly fees for not using “their” credit card processing, glitches with the Rxphoto app- not able to open it while with clients, they trap you in a contract, don’t care if their system doesn’t work for your business, and still take all your money every month. Review Source Response from PatientNow July 14, 2025 We’re really sorry to hear about your experience. We understand your frustration, especially as a new business, and we’re committed to taking your feedback seriously. We appreciate you bringing these issues to our attention and we are reviewing them internally. KB Kelly B. RN Plastics Used the software for: 2+ years ### "PatientNow Review" March 10, 2025 5.0 Overall, PatientNow is relatively easy to work with and when issues or complications arise the support is very effective and quick. Pros The ease of messaging with patients and color coding a schedule. Cons I feel the ability to manage columns and schedules could be more straight forward. Switched from [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) Unsatisfied with the service and support. Review Source Response from PatientNow March 12, 2025 Thank you for your review, Kelly! We're glad to hear you're enjoying PatientNow's messaging and scheduling features and the support our team provides. Please reach out if you need any help managing columns and schedules. PW Peggy W. CPA Plastics Used the software for: 1-2 years ### "PatientNow Review" March 25, 2025 5.0 Overall, this is a reliable and safe plat form to store patient information. Pros We use this product for our daily operation to document patient information. Cons The design of the product is a little bit old. Review Source Response from PatientNow April 7, 2025 Thank you for your review! We’re happy to hear PatientNow is supporting your daily operations and helping you securely manage patient information. We appreciate your feedback on the design — and great news, we offer an updated web version with a more modern look and feel! Let us know if you'd like help making the switch. AS Ashley S. Student Computer Software Used the software for: 6-12 months ### "Patient now review" March 25, 2025 5.0 I love it and I’m grateful for it It’s helped me a lot at school. Pros The easy to learn application I’m not great with computers or technology Cons It’s hard to read on your phone and I have fat fingers Review Source Response from PatientNow April 7, 2025 Thank you so much for your kind words! We're glad to hear the application has been helpful for you. We appreciate your feedback about readability on phones and will keep it in mind as we continue to improve. SB Stefani B. Medical Aesthetician and Laser Technician Medical Practice Used the software for: Less than 6 months ### "Patient Now Review" March 5, 2025 4.0 It gets the job done, but it has room for improvement. I feel like steps could be simplified all around Pros It's very detailed with multiple useful features Cons Too many steps to do things. I feel like it should be simplified Review Source Response from PatientNow March 12, 2025 Thanks for your feedback! We’re glad you find the features useful and appreciate your input on simplifying workflows. We’re always looking to improve and will take your suggestions into account! AM Alison M. Medical Director Medical Practice Used the software for: 2+ years ### "Perfect EMR" March 25, 2023 5.0 Best for what we need. I've used many EMR's. This one does everything from scheduling, charting, prescribing, and also accepts payments, and manages inventory. We wanted one system that would do all of these things. PatientNow does all of this, and so much more. Pros Easy to use and responsive support. PatientNow does everything we need - scheduling, charting, documentation, payments, billing, text/email reminders, and able to text, email, and fax from within EMR, inventory, ordering, and practice analytics to evaluate and track anything. I love ability to E-prescribe with integrated PDMP, and able to print Rx when needed. Able to customize and add my own documentation templates - makes everything easy. Cons Spell check is not automatic in documentation - you have to remember to run spell check if you need it. Review Source BY Beck Y. Marketing Ex. and Back Office Manager Cosmetics Used the software for: 1-2 years ### "The Two Sides To Using PatientNow" May 15, 2023 4.0 Pros I like how everything is in one system. It's easy to check people in and out, schedule, and process payments. With this system, we can now allow for prepurchasing singular items, as it allows us to keep better track of how many sessions are left in someone's package. Cons Texts never work. I stated it earlier in the review, but I get them approved, it says in every patient profile that the texts went through when they didn't, and then support tries to tell me I'm wrong or say I'm doing something wrong when I haven't done anything different than they've told me. You also can't use the mass email function if you're using Gmail due to not being able to send more than 500 emails in 24 hours. Not every report matches with each other, and the treatment pathways don't always work. And most annoyingly, support doesn't know what the heck they're doing 90% of the time. I know how to solve more problems on PatientNow than support does, and when I go to them with a big issue, no one know what to do so they say they'll call back with a solution and never do. Review Source LS Leticia S. PRACTICE ADMINISTRATOR Medical Practice Used the software for: 2+ years ### "PatientNow technology and ease of use supersedes our expectations" May 2, 2023 5.0 In our medical practice it is crucial to have a dependable and user friendly EMR system and we have been using 10+ years without any issues. The overall support has been very well and if the support staff cannot assist they will find someone that can. One of the best things is that it is not on the Cloud. Pros Easily can use of and train for PatientNow. Appreciate that support team accepts recommendations to adding reports. Support staff has been very good since we have been using it (10+ years) Cons Would like to able to customize reports more to our needs. Alternatives considered [Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/) Reason for choosing PatientNow the expense. Nextech is too expensive. Review Source KM Kevin M. Administrative Coordinator Medical Practice Used the software for: 2+ years ### "PatientNow in an office- based surgical center" September 7, 2023 5.0 Pros We use PatientNow for everything. We schedule, confirm, remind, and follow-up from appointments with PatientNow's registration, automatic emails and texts, and created emails. Templates are stored and easily accessible. You can even send and receive faxes from within the system. Cons Even though we use SecurePayNow through PatientNow, patients are not yet able to access their accounts and pay directly to their bills by logging into the portal. Review Source JP Jeri P. Office Manager Medical Practice Used the software for: 2+ years ### "Love this platform" April 11, 2023 5.0 Patient Now has benefitted our practice by providing great insight through reports. The way patient now is structured, it is very easy to extract and examine critical components of running a practice to better improve our overall quality of care and finances. Pros Patient Now has a well thought out design that allows many options to be utilized to maximize both practice growth and marketing but also patient engagement. The features really allow us to stay plugged in with our patients. Options are seamless and automatic. From structured and scheduled appointment reminders to Treatment Pathways, this software has great features that keep that patient engaged, make the patient feel supported and keep the patient coming back. Cons We have a largely Hispanic speaking demographic and the Portal does not have options for Spanish only however we can structure appointment reminders and many other things in Spanish. Reason for choosing PatientNow It's many features, specifically for Medical Spa and Plastic Surgery type of practice Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.