# Attendance on Demand Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Attendance on Demand the right Time Tracking solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92291/Attendance-on-Demand/reviews --- Attendance on Demand 3.2 (10) [View alternatives](https://www.capterra.com/p/92291/Attendance-on-Demand/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Attendance on Demand Ease of use 3.1 Customer Service 3.8 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Social Media & Reputation Management Specialist Marketing and Advertising Used the software for: 2+ years ### "Easy to use but confusing to read stats" January 25, 2019 3.0 Pros The functionalities of Attendance on Demand are straight forward. You login to clock in and out, request vacation, etc. Cons The ease of logging in is where the application ends in terms of pros. The confusing parts to Attendance on Demand or as we call is AOD is reading the displayed number of hours remaining/accrued for sick and vacation time. It is not clear and it is very confusing. Review Source CM Cori M. HR/Regional Recruiter Hospital & Health Care Used the software for: 2+ years ### "Attendance On Demand Review" August 30, 2023 4.0 Overall I feel like this program is user friendly and does a good job. I am happy with this program. Pros I believe the system as a whole is user friendly and semi easy to navigate. Cons I think the biggest struggle I have with this program is the reporting area. Sometimes I cannot pull reports that I need and that is a downfall. The customer service team is quick to try and accommodate or create the reports for you but the functionality is not exactly where it needs to be for the reporting side. Review Source NC NATHAN C. Staff Accountant Hospital & Health Care Used the software for: 2+ years ### "Could be better" January 25, 2024 3.0 Overall it does its job of tracking punches in and out. there is very little that can be done by the user as far as customization goes. Attendance tracking is very limited. Pros It is realativly easy to use once you know what you are doing. Cons The reporting features are very limited. There is very little training available. you have to contact attendance on demand to change any settings in the payrules. Switched from [T-Macss](https://www.capterra.com/p/10003628/T-Macss/) Kronos no longer integrated with our payroll program Review Source ED Erin D. HR & Benefits Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Time and Attendance Software solution" January 17, 2018 4.0 Pros We use this as a stand alone time and attendance system for clocking in and out as well as PTO tracking. For our purposes it works well, we have an accrual based PTO system where employees earn each pay period. The customer service has always been very good, they are responsive whenever I have had an issue which isnt very often. Cons The only con I can say is we have to add an approving manager I have to add an employee type, then add a new user account, once a manager is no longer working I am not able to delete the employee type. This may just be how we are using this, but AOD has been more then helpful in deleting them on their end. Review Source Nicole J. Administrative Assist Facilities Services Used the software for: 2+ years ### "Worked well for a large institution." February 26, 2019 5.0 Pros It was implemented within a large institution and separated into departments. User friendly with few hiccups. Cons When the software was down, it would take a while to get it back up and running again. Review Source CD Christina D. VP Food Production Used the software for: 2+ years ### "System errors prompted a lawsuit and we aren't the only ones!" November 8, 2018 2.0 Pros About 8 years ago it seemed like a good solution for automating our system. However, the system is very outdated. Many of my reports are broken and do not work. The system engineers are unaware of how to correct many of the issues caused, sometimes they don't even know the root cause! Cons Where can I start? Let's start with errors in the system prompted a lawsuit, 2 years later we are still trying to settle. The company behind us went out of business...they used the system and ended up in a lawsuit. There is little support. Reports once available to me are no longer available or are broken, meaning the coding behind them is not sufficient working, so the data or title headers are in accurate. The user interface is outdated and clunky, even thought it is "web-based" the user functions are not, meaning you can't go back to a screen unless you start over. Review Source HT Heather T. Benefits Team Leader Insurance Used the software for: 2+ years ### "So-So" January 8, 2020 4.0 The program works well and is certainly robust enough to meet out needs. I just wish it was a little more user-friendly. All in all, I like it though. Pros The software gives a great snapshot of my team and their hours. It is quick to see the overall statistics. Once you learn it the system is fairly easy to navigate to make changes and updates such as correcting or adding a missed punch or crediting hours. Cons The software is not necessarily intuitive. While it is easy to add punches and credit hours once you figure it out there is no way you will figure it out on your own. Approving time cards is easy once you follow several click-throughs to get there. I wish there was less navigation to it. Review Source KY Kim Y. Marketing and Membership Director Used the software for: 1-2 years ### "My experience is pretty smooth sailing. " December 8, 2017 4.0 Pros I like the ease of moving through different employees and having all of their information such as rates, raises, contact info, etc. in one place. Cons The report features seem to be slitghly harder to navigate but it could be due to my limited use on that feature. Removing an adding amount of time (not a punch in and out) is not easy to do. Review Source MC Maggie C. Teammate Learning & Development Partner Insurance Used the software for: 2+ years ### "Old School and Outdated" April 26, 2017 1.0 This software looks and feels outdated. Its not what you want for a company without timesheets or hourly reporting of time. Cons outdated, UI is terrible, small font... Application is restricted to a tiny corner of your screen... not responsible, not mobile enabled. Review Source CA Cheryl A. Director of HR Telecommunications Used the software for: Less than 6 months ### "Attendance on Demand" October 3, 2018 2.0 The technical support was good-- very diligent. Their sales team was unimpressive, and at times difficult to work with- Pros The technical support person was very helpful-- he worked hard to get us active on AoD-- Cons The functions of what the software could do were over-sold. Many of the basics that were expected for remote timekeeping had not been developed-- The optics of the dashboard were very difficult to follow- Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.