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Permit-LV

Reviews of Permit-LV

4.7 (10)
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Pros

  • The best feature about this software is the ability to customize is to each municipality. We were able to tailor the permit and inspection selections to the ones specifically used by our jurisdiction.

  • Overall it has been an improvement on the last permit software used. The reports are easier to find and use, and generally include more information, which helps save paper.

Cons

  • The only downside has been the software force quitting during use - some days it happens less than others. This may be linked to user error.

  • Any issue that came up with the software was immediately attended to by customer service, which was a big problem with the last software used.

Showing Most Helpful

Showing 10 of 10 reviews

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Winfred C.
Building Official/Zoning Administrator
Government Administration, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 23, 2018

"PermitLV is everything you need to conduct permitting and maintenance task."

Overall: Assistance with perform my daily activities as a code enforcement professional.

Pros: The ease of use and the availability of the reports that every building department relies on. Very useful for small departments as well as larger organizations.

Cons: It is not compatible with apple apps. I use an ipad and iphone for inspections and code enforcement. Apple compatibility would be a nice addition in my opinion.

Lynn P.
Administrative Assistant-County Manager
Government Administration, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 16, 2016

"Permit-LV of Scotland County, North Carolina"

Overall: I have worked with the Scotland County Inspection Department for approximately four or five years and I have really enjoyed this software since I've been working with this department. The ease of usage. Simple.

Pros: I like mostly about this software is that the simplicity of it all. You can set the settings to pertain to what you are doing.

Cons: In some occasions, when you input permits, the system shows input twice.

Vendor Response

By WindoWare on June 16, 2016
The occasional duplicate permit creation issue has been solved.
Sara H.
Office Assistant
Government Administration, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Reviewer Source
Source: Capterra
July 17, 2018

"WindoWear is very user friendly "

Pros: WindowWear is very easy to use and is user friendly. Printing reports are also very helpful and easy to manage.

Cons: There are some areas that I wish were more customizable. Sometimes the program shuts itself down when in the middle of a process.

Tim N.
Building Official
Government Administration, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 24, 2016

"Permit-LV Review"

Overall: Have used Permit-LV for nine years. The City of Radford looked at many permit systems and found Permit -LV to be the most cost effective and easiest to use. The ability to generate and view reports at the touch of a button makes our office much more efficient. The best feature is customer support. To be able to talk to the designer of the software at a moments notice keeps the system up without downtime and allows our locality to customize for our specific needs.

Melissa C.
office admin/construction inspector
Construction, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 17, 2018

"Superb customer service. Easy set up."

Overall: It helped us form the core of our organizational procedure enabling us to track permits, inspections, violations, contractors etc. in an efficient and productive manner.

Pros: It is highly customizable. Again, the customer service is excellent- one-on-one personal communication, no "tickets" to fill out, immediate correspondence.

Cons: We had a little trial and error using the Traveling PLV to find the hardware that worked best in the field, but we found it and everything works great.

Dylan S.
Building Inspector
Government Administration, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 17, 2018

"The program does what we need it to do and the customer service is second to none!"

Pros: The reports that it generates are very helpful! Issuing building permits with this software is also very simple.

Cons: Some things are a little "labor intensive" to enter but overall, none. It does what we need it to do.

Greg S.
Building Official
Government Administration, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 16, 2016

"PERMIT-LV. BEST ON THE MARKET !!!"

Overall: Very user friendly and more than capable of handling the needs of the Building Department on a day to day basis. The customer support is the BEST we have ever experienced. Would HIGHLY recommend this software to anyone !!!

Elizabeth R.
Building Clerk
Government Administration, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 4, 2018

"Permit-LV Building Dept Software"

Overall: Overall it has been an improvement on the last permit software used. The reports are easier to find and use, and generally include more information, which helps save paper. Any issue that came up with the software was immediately attended to by customer service, which was a big problem with the last software used.

Pros: The best feature about this software is the ability to customize is to each municipality. We were able to tailor the permit and inspection selections to the ones specifically used by our jurisdiction.

Cons: The only downside has been the software force quitting during use - some days it happens less than others. This may be linked to user error.

CIndy G.
Assessment Tech
Government Administration, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 30, 2016

"Permit- LV"

Overall: Our Municipality has been using Permit LV for over 10 years. It has been nothing short of an amazing software system to issue permits, track revenue and generate just about any type of report needed. If something else is required all it takes is a phone call to have it put in the works. The tech support is stellar and connections and solutions are addressed within minutes. We have confidence that Permit LV will remain one of the integral parts of the Village of Grafton's partners in software. Thank you for making our permitting system so stream line and modern. It is a joy to work with them. Sincerely, Cindy Cindy Geiger Assessment Technician 860 Badger Circle Village of Grafton Grafton, WI 53024 Ph (262)-375-5305 Fax (262)-375-5312

Cons: We have no cons!!

rodney F.
building inspector
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 18, 2018

"the most personal consideration you will ever get from any software company"

Overall: cost savings from permit printing cost, tracking of permits, reports of permits, professional appearance, the ability for the next person after I'm gone to view previous permits

Pros: This software is tailored to building inspection departments, and support team knows the business and helps you get it all set up. There is someone you can call that knows where you are and what you need.

Cons: I felt setting up all of the parameters was not quite as intuitive as it could've been. If you use the software a lot this wouldn't be a problem.