# Silent Auction Pro Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Silent Auction Pro Software - reviews, pricing plans, popular comparisons to other Auction products and more.

Source: https://www.capterra.com/p/92365/Silent-Auction-Pro

---

# 

 Silent Auction Pro Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Silent Auction Pro

## What is Silent Auction Pro?

Simple, Affordable, Powerful software for in person, hybrid or virtual events. Supports live auctions, paper or online/mobile silent auction bidding, custom ticketing, seating management, custom color branding, donation bundling with multiple high resolution photos, guest self-checkout, monetary donations, marketing communications, detailed reporting, sponsor recognition and more. Our best in class customer service is FREE via phone or email. We're here to help!

## What is Silent Auction Pro used for?

[Auction](https://www.capterra.com/auction-software/)[Ticketing](https://www.capterra.com/ticketing-software/)[Fundraising](https://www.capterra.com/fundraising-software/)

Top alternative

Featured

Overall rating

Based on 402 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$899

Other, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Silent Auction Pro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.silentauctionpro.com&name=Silent Auction Pro)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Silent Auction Pro

4.8 (402)

VS.

[4.8 (130)](https://www.capterra.com/p/241165/TravelPledge/reviews/)

Starting Price

$899

Other, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (401)

Ease Of Use

4.8 (871)

Value For Money

4.8 (290)

Value For Money

4.8 (774)

Customer Service

5.0 (391)

Customer Service

4.8 (751)

## Silent Auction Pro alternatives

[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (97)](https://www.capterra.com/p/127257/Event-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/92365/Silent-Auction-Pro/alternatives/)

## Who uses Silent Auction Pro?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Processing

4.8 (29)

58.62% of 29 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Online Bidding

4.8 (23)

78.26% of 23 reviewers that rated this feature as important or highly important

Allows for auction participants and potential buyers to bid for items virtually from anywhere

Registration Management

4.8 (18)

66.67% of 18 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Online Auction

4.7 (17)

94.12% of 17 reviewers that rated this feature as important or highly important

Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items

Billing & Invoicing

4.8 (16)

75.00% of 16 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Silent Auction

4.9 (15)

66.67% of 15 reviewers that rated this feature as important or highly important

An auction in which bidders write down their bids on a sheet of paper

Silent Auction Pro 72 features

A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools that help educational institutions or fundraising organizations connect with alumni

Manage attendance for classes, shifts, meetings, or events

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Allows businesses to create and manage auctions.

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Create, manage, and send invoices or bills to customers

In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Create and manage digital catalog of products/services with their details, specifications, and price

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Searchable repository of information about clients

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Software specialized for non-profit organizations

Track and manage inventory levels to maintain proper supply

An auction that takes place in real time in front of a group of bidders

Add, store and access information pertaining to members

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Notifications via mobile devices

Ability to make a donation from a mobile device/app

Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items

Allows for auction participants and potential buyers to bid for items virtually from anywhere

Outlet for members and visitors to submit donations electronically

Allow users to buy and sell tickets online, register for events, and collect buyer information

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Track commitments to donate in the future

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Automated bidding process where a bidder sets a maximum bid amount and the system bids on their behalf until that maximum is reached

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

For selection of seat at booking or check-in

An auction in which bidders write down their bids on a sheet of paper

Raise funds via sponsors and grants

Create and manage ticket reservations for various events

Customize, sell, and distribute tickets

Manage volunteer information and direct volunteer resources

View and track activity related to an individual, transaction, etc.

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.7 (314)

4.7

Based on 314 reviews

## Pricing

Value for money

4.8 (290)

[View pricing plan details](https://www.capterra.com/p/92365/Silent-Auction-Pro/pricing/)

Mobile Pro

$899.00

Other,Per Year

It includes:

-   Custom Color Branding
-   Instant Login for Guests
-   Sponsor Logos & Links
-   Donation Photos
-   Donation Videos
-   Batch Process Cards
-   Store Credit Cards
-   Reporting
-   Raffle Tickets and Winning Ticket Selection Tool
-   Multifactor Authentication for Easy Sign In
-   Table Seating
-   Outstanding FREE Customer Support

Bidsheet Pro

$649.00

Other,Per Year

It includes:

-   Ticket Includes Items
-   Custom Banner
-   Seating Management
-   Thank You Letters
-   Bidder Self Check-Out
-   Text bid winners
-   Scheduled Notifications
-   Leaderboards

Mobile Plus

$749.00

Other,Per Year

It includes:

-   Online Auction Catalog
-   Custom Donate Page
-   Bid From Mobile Device
-   Bid From Desktop
-   Text Outbid Notifications
-   Bid Extend
-   Bidder Self Check-Out

Bidsheet Plus

$449.00

Other,Per Year

It includes:

-   Basic Ticket Sales
-   Text bid winners
-   Unlimited Users
-   Manage Contacts
-   Manage Donations
-   Bundle Auction Items
-   Store credit cards

Value for money

4.8 (290)

4.8

Based on 290 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (391)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (391)

5.0

Based on 391 reviews

## User reviews

Overall rating

4.8

Based on 402 reviews

Filter by rating

5(334)

4(66)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

NP

Nick P.

President

Individual & Family Services

### "Review of Silent Auction Pro"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 17, 2025

Overall awesome experience from the program to the support. A+

Pros

Easy to use, and significant improvement in organization.

Cons

Need a few more customization options for quick buttons or easy finds.

Alternatives considered

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reasons for choosing Silent Auction Pro

Ease of Use of the product with the options we needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Jeanine C.

Event Coordinator

Education Management

### "Service, Utility and Greater Profits!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 11, 2025

The service is excellent...staff are available, knowledgable and reassuring when event planning can get stressful. Our experience year after year has been wonderful.

Pros

Silent Auction Pro allows us to manage all phases of our event: creating contacts, ticket purchases, seating, live and silent auctions, raffles, donations, and all after event tasks and reporting.

Cons

Silent Auction Pro meets our needs in every way!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 12, 2025

Thank you Jeanine! We have loved serving you and your organization for almost 10 years. Thank you for being a loyal customer and for helping us grow! We appreciate you!

JH

Jamie H.

Executive Director

Non-Profit Organization Management

### "Several Years In and Keep Returning to SAP"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 2, 2025

Really really great. Knowing that staff are a text or phone call away during our event is SO IMPORTANT! Do I love everything about it? No. Are the staff open to feedback on how to make it better? Yes! I see improvements every year.

Pros

The price is really good for the value. We desperately needed to smooth out our checkout process for events and decided having an online system would be essential. While entering everything into a database takes a little more time upfront - behind the scenes - the online system 100% makes our event smoother! We looked at other systems but this one seemed to get us the most for our money. The customer service is incredible The team is always VERY available and helpful during our events.

Cons

Occasionally there's features we'd expect to have but don't. Earlier I noticed that when entering text, some of keyboard features that I'm used to using (ctrl + arrow to move through text) and when i asked, \[sensitive content hidden\] and crew were always anxious to document the issue and consider it for future improvements. Sometimes there are reports I think i should be able to run but can't - \[sensitive content hidden\] always offers to generate them for me. I sometimes still struggle with finding contacts (searching "MY" contacts vs. "all" contacts) but I understand why the system is created that way.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 14, 2025

Jamie, thank you! We have loved helping you and your fantastic organization succeed year after year. Thank you for your loyalty, and for continually being a customer who makes suggestions. You've helped us grow each year. Thank you!

AM

Aimee M.

Office Administration

Non-Profit Organization Management

### "75th BGC Auction Success"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 27, 2024

\[sensitive content hidden\] was amazing to work with! I have always enjoyed working with her every year!

Pros

Easy to use, loved how all our pictures turned out!

Cons

Not many! I honestly can't name any right now!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2025

Aimee, thank you! We are proud to have been a partner in your success for many years. As much as we love to hear you think the software is perfect, remember that we are always open to feedback. Thank you for trusting us to help you raise money for your organization...we look forward to helping you again soon!

TG

Terrie G.

Chairperson

Civic & Social Organization

### "Happy to have been a repeated customer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

December 19, 2024

Overall very satisfied with having used them for multiple years. They are easy to contact and quick to respond

Pros

The support and help when trouble shooting issues

Cons

Refresh would always take you back to the beginning

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 6, 2025

Thank you Terrie! We are so glad to have you and your organization as repeat customers - and we are grateful for your continued loyalty. I humbly appreciate your feedback, and promise that we will look into making your suggestions a reality. We look forward to helping you with your next event!

MR

Melissa R.

Parent

Education Management

### "Best software we have used in years! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2024

Smooth and easy! Customer Service walked us through everything! So much easier for our school fundraisers then what we have used in the past.

Pros

Wow! This software was great! It was extremely user friendly! \[sensitive content hidden\] helped us through the process! Was always there when we needed her, especially the night of the event. We had NO software glitches during our event! We will use them every year! Price point was very fair for what you get in return!

Cons

No cons! We should have started earlier as a school but the there were no cons on their side.

Switched from

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)

The friendly software and the price. The pricing was helpful for a small school.

Alternatives considered

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)

Reasons for choosing Silent Auction Pro

Price, the rep, and the customer service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 2, 2025

Thank you Melissa! It makes us so happy to hear that your experience with our software, and our support team, was so positive. We take great joy in serving our customers, and being a partner in their success! While it sounds like you loved every aspect of your experience with us, please know we love suggestions too! We are built on customer feedback and pride ourselves on being flexible to meet changing needs. Thank you again, and we look forward to serving you and your team again!

MJ

Mamie J.

Auction Chairperson, Realtor

Real Estate

### "Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2024

Support staff is great. We have used for three+ years now. Very easy to enter items last minute. Check out is a breeze.

Pros

Super easy for admin side. Can create lots of reports.

Cons

I do not like having to approve bidders each time they join the auction.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 2, 2025

Thank you Mamie, we are proud to have served you and your team for over 3 years. I am glad that you find the software easy to use and full of the features you need. While you should not need to approve every bidder, we do know that the reconciliation process (used to avoid duplicate entries) can be cumbersome and we are working on making that easier. Thank you for sharing your feedback; it helps us to be better for your next event. We look forward to partnering with you again soon!

PH

Patricia H.

Founder

Non-Profit Organization Management

### "Silent Auction Pro- The Best Team In Town!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2024

We have had 4 years of great experience with the auction- often doing 2-3 auctions per year.

Pros

I appreciated all of the support provided by the wonderful Silent Auction Pro staff. You were always just a phone call away. As volunteers working on the auction, when we needed an answer, we needed it quick! Patient and awesomely helpful!

Cons

I have a few suggestions to make it better. 1) If a group is ONLY doing an online auction, it would be wonderful to have every bidder provide a phone number, email AND ADDRESS. We mail over 70% which are gift cards, certificates etc. and trying to find addresses is not often easy. 2) On the phone app- it would be great if after making a bid, the screen would return to the last item. We had a lot of items and it was a lot of scrolling to find where we left off. 3) At the end of our set up- we realized we had way too many gift cards which were already turned into items. If I were to do it again, I would delete the item and bundle them prior to adding as a new auction item. By bundling already made items, the numbers changed and it was confusing. (just me and our team!)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2024

Patricia, thank you! We truly appreciate your fantastic feedback and suggestions. I 100% agree with your comments about the catalog, and what should happen after you place a bid. You'll be glad to know that we have that enhancement already recorded! We are so proud of all of your success and are honored to be your partner on your many auctions! You and your team and fabulous and we can't wait to work with you again soon! Thank you for your loyalty!

JG

Jelaila G.

Community Coordinator

Non-Profit Organization Management

### "Initiative makes ALL the difference. 10/10!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2024

I was very impressed by the Silent Auction Pro team. The initiative makes ALL the difference.

Pros

I liked the personal nature of the customer service team. They were ALWAYS available. Coming from someone hosting their first-ever fundraiser, I felt so relieved to have their support. They checked in often, highlighted things I had missed, reminded me of deadlines, and personally helped throughout each specific process. Thanks team!

Cons

User-friendliness, customer service team, reports, easily accessible data, and overall layout of site.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 2, 2025

Thank you Jelaila! We are so glad that you found our software easy to use and feature-rich. We are built on customer suggestion and take pride in the level of service we provide to our customers. We are excited to help you and your team with your next fundraising event! Thank you for your business!

DW

Dennis W.

Marketing Support

Real Estate

### "Children's Miracle Network Topgolf fundraiser"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2024

Nothing but good. I did not get help from my event team so had to do things much on my own. If not for the Silent Auction platform, I would be in rehab now.

Pros

Everything I needed plus outstanding customer service. I had a couple of needy moments and when I reached out to support, I received answers very quickly.

Cons

When creating an auction item from a donation, the system did not advise me what the next auction item number would be in the sequence. However when I entered a number that was already used, I was presented with an error messaage stating it was a used number. If I was more dilligent, I would have kept a list of numbers as I used them, but for us lazy folks it would be nice if the sytem displayed the last used number.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 27, 2024

Dennis, thank you! And I agree with your enhancement suggestion; we will add that to the list! I'm so happy that you felt supported throughout your event planning. We are proud to have kept you out of rehab! We are thankful for you and look forward to partnering with you on your next event!

[View all Reviews](https://www.capterra.com/p/92365/Silent-Auction-Pro/reviews/)

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