--- title: "Silent Auction Pro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Silent Auction Pro Software - reviews, pricing plans, popular comparisons to other Auction products and more." source_url: "https://www.capterra.com/p/92365/Silent-Auction-Pro/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Silent Auction Pro Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Silent Auction Pro ## What is Silent Auction Pro? Simple, Affordable, Powerful software for in person, hybrid or virtual events. Supports live auctions, paper or online/mobile silent auction bidding, custom ticketing, seating management, custom color branding, donation bundling with multiple high resolution photos, guest self-checkout, monetary donations, marketing communications, detailed reporting, sponsor recognition and more. Our best in class customer service is FREE via phone or email. We're here to help! ## What is Silent Auction Pro used for? [Auction](https://www.capterra.com/auction-software/)[Ticketing](https://www.capterra.com/ticketing-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 402 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $899 Other, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Donation Management / 2025 - Fundraising / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Silent Auction Pro?[Manage this product listing](https://www.g2.com/products/silent-auction-pro/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Silent Auction Pro 4.8 (402) VS. [4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting Price $899 Other, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (401) Ease Of Use 4.4 (545) Value For Money 4.8 (290) Value For Money 4.5 (483) Customer Service 5.0 (391) Customer Service 4.8 (481) ## Silent Auction Pro alternatives Highest Rated [4.8 (133)](https://www.capterra.com/p/241165/TravelPledge/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (100)](https://www.capterra.com/p/127257/Event-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.8 (58)](https://www.capterra.com/p/131238/GalaBid/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (27)](https://www.capterra.com/p/184014/iRostrum/reviews/) Starting price $400.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/92365/Silent-Auction-Pro/alternatives/) ## FAQs about Silent Auction Pro Overview ### What problems does Silent Auction Pro solve? Silent Auction Pro solves fragmented fundraiser planning, spreadsheet-based donation tracking, paper bid management, and slow event check-in and checkout. It centralizes ticketing, donor records, auction-item bundling, mobile bidding, payments, and post-event reporting. Nonprofit event committees, school PTOs, volunteer-led organizations, and gala managers benefit from reusable records and coordinated workflows. Answer based on 350 reviews Overview ### Which roles and teams benefit most from Silent Auction Pro? Silent Auction Pro is most used by auction chairs, event coordinators, and volunteer teams managing item listings, bidder registration, and event-day auction activity. Nonprofit executives, development directors, and board leaders use it to support fundraising goals, track proceeds, and oversee auction operations, while treasurers and administrators handle payments, reporting, and donor records. Answer based on 348 reviews Overview ### What company size and industries is Silent Auction Pro built for? Silent Auction Pro is for small organizations, with 89% of reviewers, and nonprofit management, its top industry at 39%. It is designed for community service groups, schools, churches, nonprofits, sports and political organizations, and other fundraising event organizers. Education management represents 13% of reviewers, while civic and social organizations account for 6%. Answer based on 402 reviews Features and Usability ### What are the key features of Silent Auction Pro? Silent Auction Pro includes core auction tools for silent auctions, online auctions, and online bidding, with bid-for-me and multiple-winner options. Mobile outbid alerts keep bidders informed during events. Payment processing, automatic invoices, and card charging support checkout, while bid sheets, item values, and donation-item bundling support auction setup. Answer based on 19 reviews Overview ### Is Silent Auction Pro good for fundraising events? Silent Auction Pro supports nonprofit fundraising events with ticket sales, auctions, raffles, donations, mobile bidding, and event reporting. Small charities and volunteer committees value faster check-in, credit card checkout, and accessible customer support. Some teams need time to learn the setup process, especially when managing contacts, registrations, or specialized fundraising formats. Answer based on 93 reviews Pricing ### How much does it cost and what fees or limitations are included? Silent Auction Pro starts at $449 per year for Bidsheet Plus, with Mobile Plus at 749, Bidsheet Pro at 649, and Mobile Pro at 899 annually. Reviewers value modular options and included support, though some report a 2% charge on high bids or auction proceeds and find pricing challenging for small nonprofits. Answer based on 69 reviews Getting Started and Support ### How easy is it to onboard and train a team on Silent Auction Pro? Silent Auction Pro offers live online sessions, webinars, documentation, and video tutorials for team training. Reviewers report that volunteers, bidders, and nontechnical staff usually learn core tasks quickly, while administrators need more time to master setup, navigation, and advanced features. Event coaches and support help teams work through the initial learning curve. Answer based on 58 reviews Getting Started and Support ### What customer support options does Silent Auction Pro offer, and how do users rate the experience? Silent Auction Pro offers email/help desk, FAQ/forum, knowledge base, and phone support. Users commonly report fast, friendly, knowledgeable assistance, including event-day and weekend help, plus useful tutorials and documentation. Some note a learning curve and cumbersome workflows, but say staff guidance and follow-up help resolve setup questions and technical issues. Answer based on 237 reviews Features and Usability ### How well does Silent Auction Pro manage an auction? Silent Auction Pro manages auction planning, bidding, checkout, and follow-up in one system for nonprofit events. Volunteer-led school groups and charities value its donation tracking, ticketing, catalogs, reports, and support. Some administrators find item numbering, bundled items, and certain mobile navigation steps less intuitive during complex auction setup. Answer based on 222 reviews ## Who uses Silent Auction Pro? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,004 Auction reviews Capterra data shows that buyers of auction software rank the following features as their top priorities: - **Electronic Payments** (**61%** of reviewers rated this feature as critical) - **Payment Processing** (**62%**) - **Online Bidding** (**69%**) Silent Auction Pro supports all three of the features reviewers rate most important: **Electronic Payments**, **Payment Processing**, and **Online Bidding**. Together, these capabilities help businesses collect funds digitally, handle transactions accurately, and run live bidding activity online, allowing teams to manage auctions more efficiently and improve the buyer payment experience. Electronic Payments 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Online Bidding 4.8 (23) 78.26% of 23 reviewers that rated this feature as important or highly important Allows for auction participants and potential buyers to bid for items virtually from anywhere Silent Auction 4.9 (15) 66.67% of 15 reviewers that rated this feature as important or highly important An auction in which bidders write down their bids on a sheet of paper Bid Management 4.9 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Online Auction 4.7 (17) 94.12% of 17 reviewers that rated this feature as important or highly important Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items Payment Processing 4.8 (29) 58.62% of 29 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Silent Auction Pro 73 features ### All Features - Absentee Bidding: A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Auction Management: Allows businesses to create and manage auctions. - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Buy Now Option: In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - For Nonprofits: Software specialized for non-profit organizations - Inventory Management: Track and manage inventory levels to maintain proper supply - Live Auction: An auction that takes place in real time in front of a group of bidders - Member Database: Add, store and access information pertaining to members - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Online Auction: Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items - Online Bidding: Allows for auction participants and potential buyers to bid for items virtually from anywhere - Online Giving: Outlet for members and visitors to submit donations electronically - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pledge Management: Track commitments to donate in the future - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Proxy Bidding: Automated bidding process where a bidder sets a maximum bid amount and the system bids on their behalf until that maximum is reached - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Seating Map: For selection of seat at booking or check-in - Silent Auction: An auction in which bidders write down their bids on a sheet of paper - Sponsorship Management: Raise funds via sponsors and grants - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Volunteer Management: Manage volunteer information and direct volunteer resources - Watch List: View and track activity related to an individual, transaction, etc. - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.7 (314) 4.7 Based on 314 reviews ## Pricing Value for money 4.8 (290) [View pricing plan details](https://www.capterra.com/p/92365/Silent-Auction-Pro/pricing/) Mobile Pro $899.00 Other,Per Year It includes: - Custom Color Branding - Instant Login for Guests - Sponsor Logos & Links - Donation Photos - Donation Videos - Batch Process Cards - Store Credit Cards - Reporting - Raffle Tickets and Winning Ticket Selection Tool - Multifactor Authentication for Easy Sign In - Table Seating - Outstanding FREE Customer Support Bidsheet Pro $649.00 Other,Per Year It includes: - Ticket Includes Items - Custom Banner - Seating Management - Thank You Letters - Bidder Self Check-Out - Text bid winners - Scheduled Notifications - Leaderboards Mobile Plus $749.00 Other,Per Year It includes: - Online Auction Catalog - Custom Donate Page - Bid From Mobile Device - Bid From Desktop - Text Outbid Notifications - Bid Extend - Bidder Self Check-Out Bidsheet Plus $449.00 Other,Per Year It includes: - Basic Ticket Sales - Text bid winners - Unlimited Users - Manage Contacts - Manage Donations - Bundle Auction Items - Store credit cards Value for money 4.8 (290) 4.8 Based on 290 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (391) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (391) 5.0 Based on 391 reviews ## User reviews Overall rating 4.8 Based on 402 reviews Filter by rating Counts reflect reviews available in this feed. 5(334) 4(66) 3(1) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful Erin C. Auction Chair Used the software for: 3-5 years ### "A Must for School Fundraising" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 13, 2020 We are going to start using our SAPro software in our other school fundraisers, not just our auction. It is a great way to organize and keep all of our sponsor and donor information organized. I can also not speak highly enough of the customer support! They are quick to answer calls and get you answers to your questions. Pros We've used Silent Auction Pro for at least three events in the last several years as a Mobile Pro client. It is pretty intuitive and keeps our donations well organized, as well as allowing us to communicate effectively with bidders and donors. The ability for anyone to bid online opens our fundraising to the community, not just our school families, helping us raise much more money than we could achieve with paper bidding. Cons We would love to see an app in the future, rather that just a mobile site for bidding. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 3-5 years ### "Review of Silent Auction Pro" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 19, 2025 Overall awesome experience from the program to the support. A+ Pros Easy to use, and significant improvement in organization. Cons Need a few more customization options for quick buttons or easy finds. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Director Used the software for: Less than 1 year ### "Silent Auction Pro - basic auction software" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 June 19, 2018 Pros Silent Auction Pro has features like image uploading and item organizing that make it useful for auctions. Cons Silent Auction Pro uses an unreliable payment processor, they do not give an opt out for saving credit card info, and there is no bulk upload for items. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Parent Used the software for: Less than 1 year ### "Best software we have used in years! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2024 Smooth and easy! Customer Service walked us through everything! So much easier for our school fundraisers then what we have used in the past. Pros Wow! This software was great! It was extremely user friendly! \[sensitive content hidden\] helped us through the process! Was always there when we needed her, especially the night of the event. We had NO software glitches during our event! We will use them every year! Price point was very fair for what you get in return! Cons No cons! We should have started earlier as a school but the there were no cons on their side. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Development Manager Used the software for: 1-3 years ### "Silent Auction Pro is Very-User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 20, 2022 Overall, I love using this software as they made it so easy for me using it for my first time. It is very user-friendly and the tech support team is amazing and was always available to help! They basically held my hand through it all! That is what I appreciated the most. You guys rock! Pros In my second time using the software for new online auction event, I love that software recognizes previous donors and if you want to add a donation you can select donation from previous year and update details like value, expiration dates, etc. without having to duplicate the work, and you don't have to upload photos - just use the same ones you had before. That was a huge time saver for me. Cons One sections you go in to Manage Online Bidding, you can see all of your auction items (and the ones that are bundled) with their assigned #, you click on the auction item number and can see all the photos of bundled items and total value and starting bid. There were times I wanted to know what is value of each or even the description of each bundled item while in that section but there was no option to click on while in there. The nice thing is for what I wanted to know was in a different section so I had to exit that section and go to another area to get the info I wanted then go back to Manage Online Bidding. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Event Coordinator Used the software for: 3-5 years ### "Service, Utility and Greater Profits!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2025 The service is excellent...staff are available, knowledgable and reassuring when event planning can get stressful. Our experience year after year has been wonderful. Pros Silent Auction Pro allows us to manage all phases of our event: creating contacts, ticket purchases, seating, live and silent auctions, raffles, donations, and all after event tasks and reporting. Cons Silent Auction Pro meets our needs in every way! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Executive Director Used the software for: 1-3 years ### "Several Years In and Keep Returning to SAP" 5.0 January 3, 2025 Really really great. Knowing that staff are a text or phone call away during our event is SO IMPORTANT! Do I love everything about it? No. Are the staff open to feedback on how to make it better? Yes! I see improvements every year. Pros The price is really good for the value. We desperately needed to smooth out our checkout process for events and decided having an online system would be essential. While entering everything into a database takes a little more time upfront - behind the scenes - the online system 100% makes our event smoother! We looked at other systems but this one seemed to get us the most for our money. The customer service is incredible The team is always VERY available and helpful during our events. Cons Occasionally there's features we'd expect to have but don't. Earlier I noticed that when entering text, some of keyboard features that I'm used to using (ctrl + arrow to move through text) and when i asked, \[sensitive content hidden\] and crew were always anxious to document the issue and consider it for future improvements. Sometimes there are reports I think i should be able to run but can't - \[sensitive content hidden\] always offers to generate them for me. I sometimes still struggle with finding contacts (searching "MY" contacts vs. "all" contacts) but I understand why the system is created that way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Founder Used the software for: 1-3 years ### "Silent Auction Pro- The Best Team In Town!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2024 We have had 4 years of great experience with the auction- often doing 2-3 auctions per year. Pros I appreciated all of the support provided by the wonderful Silent Auction Pro staff. You were always just a phone call away. As volunteers working on the auction, when we needed an answer, we needed it quick! Patient and awesomely helpful! Cons I have a few suggestions to make it better. 1) If a group is ONLY doing an online auction, it would be wonderful to have every bidder provide a phone number, email AND ADDRESS. We mail over 70% which are gift cards, certificates etc. and trying to find addresses is not often easy. 2) On the phone app- it would be great if after making a bid, the screen would return to the last item. We had a lot of items and it was a lot of scrolling to find where we left off. 3) At the end of our set up- we realized we had way too many gift cards which were already turned into items. If I were to do it again, I would delete the item and bundle them prior to adding as a new auction item. By bundling already made items, the numbers changed and it was confusing. (just me and our team!) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Administration Used the software for: 3-5 years ### "75th BGC Auction Success" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 6, 2025 \[sensitive content hidden\] was amazing to work with! I have always enjoyed working with her every year! Pros Easy to use, loved how all our pictures turned out! Cons Not many! I honestly can't name any right now! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Auction Chairperson, Realtor Used the software for: 3-5 years ### "Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2024 Support staff is great. We have used for three+ years now. Very easy to enter items last minute. Check out is a breeze. Pros Super easy for admin side. Can create lots of reports. Cons I do not like having to approve bidders each time they join the auction. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/92365/Silent-Auction-Pro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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