# Auction Flex Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Auction Flex Software - reviews, pricing plans, popular comparisons to other Auction products and more.

Source: https://www.capterra.com/p/92367/Auction-Flex

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# 

 Auction Flex Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Auction Flex

## What is Auction Flex?

Auction platform that helps businesses conduct live auctions & manage accounts, mailing lists, inventory, multi-parcel sales and more.

## What is Auction Flex used for?

[Auction](https://www.capterra.com/auction-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$60

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Auction Flex?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.auctionflex.com/&name=Auction Flex)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Auction Flex

2.8 (19)

VS.

[4.8 (126)](https://www.capterra.com/p/241165/TravelPledge/reviews/)

Starting Price

$60

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.7 (19)

Ease Of Use

4.8 (126)

Value For Money

2.7 (13)

Value For Money

4.8 (117)

Customer Service

2.9 (17)

Customer Service

4.8 (110)

## Auction Flex alternatives

[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (21)](https://www.capterra.com/p/184014/iRostrum/reviews/)

Starting price

$400.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (97)](https://www.capterra.com/p/127257/Event-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.7 (236)](https://www.capterra.com/p/106652/SchoolAuction-net/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/92367/Auction-Flex/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Image Library

2.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Store and manage images

Website Management

2.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

Absentee Bidding

2.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction

Bid Management

2.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Inventory Management

2.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Live Auction

3.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

An auction that takes place in real time in front of a group of bidders

Auction Flex 9 features

A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Store and manage images

Track and manage inventory levels to maintain proper supply

An auction that takes place in real time in front of a group of bidders

Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items

Allows for auction participants and potential buyers to bid for items virtually from anywhere

Accept, record, and reconcile financial transactions

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

3.1 (15)

3.1

Based on 15 reviews

## Pricing

Value for money

2.7 (13)

Free Trial

Basic

$60.00

Flat Rate,Per Month

Value for money

2.7 (13)

2.7

Based on 13 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.9 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.9 (17)

2.9

Based on 17 reviews

## User reviews

Overall rating

2.8

Based on 19 reviews

Filter by rating

5(5)

4(2)

3(2)

2(5)

1(5)

Mentioned topic

Sorted by most recent

PM

Paul M.

owner

Retail

### "How did I step into this money pit?"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 31, 2023

Completely, absolutely negative - including financially!

Pros

Nada. Not one thing. Bad software, bad documentation, bad support.

Cons

Hard to say what was my least favorite part of Auction Flex. I'll list just a few. I could write a full page on each of these, but I have wasted enough time on AuctionFlex.1. If you look for help, you will find half a dozen (or more) versions - with no indication on which is the newest one.2. Incomplete and contradictory instructions.3. The regional 'helper' assigned to me was mostly unaware of the issues I brought up and in general...'helpless'.4. One example: One customer did not understand (or like) reserves. He complained to AF support. They took his side and said I should work with him.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Chris L.

Auctioneer

Logistics and Supply Chain

### "Unintuitive and limited function"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 4, 2023

Hands down unimpressed with this platform.

Pros

I did not like the software. I have no good experiences to share about auctionFlex.

Cons

The number of sketchy users on this platform makes all auctioneers look bad. Spreadsheet upload is archaic and glitchy. Far better interface with our new service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Darryl B.

Owner

Wholesale

### "Don't do it"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 26, 2023

Pros

Worked ok during auctions. Check out was easier.

Cons

Poor customer service. They take your money out automatically, but when you need something it takes hours if not days for a response. Just extremely unhappy with service . Program is ok but I still dont recommend.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GS

Gregory S.

SQLDB Solutions Achitect

Telecommunications

### "Cannot depend on servers to keep data up to date, accurate or backed up"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 22, 2022

I am disappointed with Auction Flex/HiBid. It is very hard to navigate, expensive, huge learning curve on the auctioneer side, and you are unable to adjust anything, spelling, update photos etc.. Without chance of destroying bids. I had 153 new lots, that "just disappeared" 2 days before auction close. They had been uploaded to the online bidding piece HiBid.com, but according to Auction Flex Support, they were unable to pull the online data to re-populate the back office piece. I was then told that I would not be to automatically clerk the lots after closing of the auction. Lazy programmers not wanting to sync their piece-milled software. The cherry on top was when the person called me to explain how they couldn't make anything right, she offered to help me upload my next auction to see what I was doing wrong.

Pros

The ability to charge customer credit cards on file. The ability to grade bidders for non-payment.

Cons

They do not have backups. No auditing to research what actually happened in the event something goes wrong. There is not an option to restore data after the Auction Flex 360 "loses" it.

Reasons for choosing Auction Flex

More popular in my area.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Joseph D.

ceo

Retail

### "Outdated program"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

1/10

August 5, 2022

Frustration to no end.

Pros

Nothing - great concept but reality is another story.

Cons

Too many "bells and whistles" making it difficult to use. Similar programs at ebay, amazon, etsy very easy to use as well as computer friendly. I am/was shocked how poorly this program operates inasmuch as learning to use it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CG

Chris G.

Auctioneer

Real Estate

### "Great platform for the auctioneer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 20, 2022

I would reccomend it to anyone.

Pros

Easy to use and setup sales. Easy use for the bidder to login and bid.

Cons

Techinical support could be better. Sometimes its hard to get someone on the phone

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mike W.

Auto Auction Manager

Automotive

### "The most features, PERIOD"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 13, 2020

We have had a lot of success with auctionflex, we recently opened a second account when we expanded and opened an office in another state.

Pros

This software, written and enhanced over a period of over a dozen years, has FAR AND AWAY the most features of any product on the market. If you are a general merchandise auctioneer, you should consider auctionflex on your short list for its versatility.

Cons

The software is SO FEATURE rich, that there is a significant learning curve to operate it. Because it is not a true cloud based product (its cloud version is actually just a remote desktop connection to their server farm), it is easy to have item lockouts if multiple team members are entering data for the same auction at the same time.

Alternatives considered

[Wavebid](https://www.capterra.com/p/133721/Wavebid/)

[Auctioneer Software Suite](https://www.capterra.com/p/175323/Simplified-Auction-Software-Solutions/)

Reasons for choosing Auction Flex

at the time, we wanted an all inclusive solution that would work with both live and online auctions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DK

David K.

Owner

Consumer Goods

### "Frustrating that nothing else is available "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

December 2, 2020

We use it because nothing else is available.

Pros

We like the ability to have on line auctions.

Cons

Bugs in the software. Prices realized printed incorrectly and didn't match bid history. Not windows intuitive, very hard to make it work without support. Support is very frustrating. You always get answering service and then eventually a call back.

Reasons for choosing Auction Flex

Because they have the market share

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Caren J.

Executive Director

Government Administration

### "As a bidder, it just doesn't come any easier!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 14, 2019

Allows me to participate in online auctions without missing out on the live component. Critical for people with mobility challenges or in areas where distance prevents travel to live auctions.

Pros

Easy to register to bid, read all disclosures, and jump into the action without too much bureaucracy or trouble. Once registered, the software recognizes the user almost immediately, allowing bidders to re-visit their bids, up their offers and watch live action.

Cons

Back arrow kicks you out of the program, requiring user to sign in again. The "back to auction" button should be visible and accessible on all detail and bidding screens.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BI

Beth I.

Office Manager

Entertainment

### "Great Auction Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 6, 2018

Pros

I love the easy to use interface. All of the tabs you need are right there on the easy navigation screen. Plus the export to Quickbooks option makes billing a breeze.

Cons

The only con I can think of is you cannot have a customer checked into an auction twice. We have In house and online bidders. Some of our in house bidders go home after they won an item and buy online as well. There should be a feature that let's you check an in house bidder in to the auction with an online number as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/92367/Auction-Flex/reviews/)

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