Auction Flex

Auction Flex

3 / 5 8 reviews


Average Ratings

8 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows

Vendor Details

  • Auction Flex
  • www.auctionflex.com/
  • Founded 2000

About Auction Flex

Auction software for cataloging, clerking, cashiering, accounting, mailing list management, inventory management, internet auctions, and more.


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Auction Flex Features

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Auction Flex Reviews Recently Reviewed!

FREE 30 day trial, did not use and canceled in 2 weeks. They charged me money, would not refund

Jun 19, 2017
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Cons: Terrible, there is nothing I can say about a company that steals others MONEY. They say easy to use, another lie. NEED TO BE A COMPUTER PRO TO USE.
Hard to use. Poor videos. Stole my money and said it is company policy. So 30 day free trial really costly, NOT FREE. BEWARE of the FREE lie.

Overall: None, learned a costly education.

Embarrasses us on a daily basis

Jun 06, 2017
2/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: Clerking works well. The HiBid function isn't bad. The shipping engine is good, with the occasional bugs.

Cons: We use Auction Flex to manage our entire business. It is nearly impossible to learn and random errors occur unless you know the 'Setttings and Options' menu by heart. This menu has 32 tabs of settings with awkward titles that the average user will have no idea what they are for or what they mean.
It is completely unreliable for client communications. I have to watch every email sent to consignors and customers for blank PDFs. Their PDF engine also either creates enormous files that will not email or smaller PDFs with pictures on top of the text.
The system is now emailing our absentee bidders telling them they are outbid on an auction that has not even occurred yet. I've attempted to contact Auction Flex support four times by phone or live chat today and no one answers. They have also removed their support phone number from their website.

Great Software, Very dependable

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: 10 years using Auction flex Very satisfied never had any problems with software and very easy to use.

Veteran auctioneer.

Nov 18, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: Great platform. Some trade offs. Would like an easier way to upload than CSV files. Overall, I would be happy to recommend

Very difficult to use Bidopia. Had to refund everyone from my first auction!

Dec 03, 2015
1/5
Overall
1 / 5
Ease of Use
3 / 5
Customer Support

Comments: If you are a computer novice quit thinking about AuctionFlex right now. Very difficult to use and to get someone who wants to take the tie to train you seems to be nearly impossible. I have heard good remarks about the live auction software but the on-line Bidopia is terrible! One line tutorials. Then, after you purchase or rent the software they can charge you $95 an hour for anything over an hour in support or after hours; should have suspected something when I saw that but I tried it. Just, for me anyway, a nightmare from the start. Going to give them one more shot and if it fails again I am gone. My first auction had all sorts of extra charges appear. It was so bad I just refunded the bidders and then the software didn't want to let me do that! Sent an email asking for help...."crickets"... It might be ok if I could just get someone willing to help.

Overpriced, outdated, inflexible

Mar 19, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: Absolutely the worst decision I have made was to buy this software. Just to install it was a nightmare to run more than one computer, was told by technical support that I needed an IT person. Hired an IT person that quickly recognized the technology was from the 1990's!!!!!! This is such basic software, he was able to write us a custom program for less than Auctionflex would cost us for 2 months.

Awesome Product. Very User Friendly.

Aug 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I opened an online auction about 10 months ago now and Auction Flex was a huge part of our success. The software is great and easy to use. Their tech support is always very helpful and polite. I would highly recommend to anyone getting into the business.

Best Software for Professional Auctioneers

Apr 12, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A comprehensive software for professional auctioneers - all the features you need, reports, invoicing... plus HiBid.com online auctions and simultaneous live auctions with online bidding. Great value and the best customer service I have ever encountered. My auction company would not be as efficient without Auction Flex!