Rent Centric

4 / 5 13 reviews

Who Uses This Software?

Car Rental, Car Share, RV Rental, Motorcycle Rental, Fleet Share, Boat Rental, GPS Telematics, Enterprise


Average Ratings

13 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Rent Centric
  • www.rentcentric.com
  • Founded 1999
  • Canada

About Rent Centric

Rent Centric delivers on-demand vehicle rental and car share management automation solutions, providing its users with a synergistic interaction between business owners, counter staff, distributor channels and end-client self-service needs for car rental or car share operations of any size or demographic.


Rent Centric Features

  • Billing & Invoicing
  • Fines Management
  • Fleet Management
  • Quotes / Estimates
  • Rate Tables
  • Reservations Management
  • Split Billing
  • Vehicle Tracking

Rent Centric Reviews Recently Reviewed!

Well assisted. Prompt responses in case of help. Solutions have been found immediately.

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very user friendly. We are able to input all information needed about our vehicles- work orders, servicing etc.

For the price, I am pleased with the software as a whole.

Jun 03, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The customer support has been excellent. These people never, ever left me hanging. Once you get the templates set up, the software is much easier to use.

Cons: Initial Templates were extremely hard to set up on your own. Wish this was a more user friendly part of the software.

Basic rental software and works decent for smaller rental fleets.

Jun 01, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: I like how easy it is to switch the cars from reservation to reservation. I also like the season rate set up.

Cons: How difficult it is to set up the rental rates. It is capable of doing this but it is a little difficult without instruction. If there was a better video to offer then this would be very helpful.

Terrible technical customer service

Mar 27, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Nothing

Cons: Terrible customer service

Overall: have literally being trying to fix things like email or text notifications when people make bookings and payment processing for months. They say they can use all kind of different payment gateways but they will only do authorize.net (who is the worst payment processing company ever). I've been trying to email my rep for months trying to get things fixed and he never responds to emails. The company just flat out doesn't care about customers. Please stay away from them.

Recommendations to other buyers: Start caring about your customers or you are going to continue to see these kind of reviews.

Quality product

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of entering and tracking cars

Cons: The utilization report is not always correct

Overall: I have used the system for a while, it has given me a lot more information on our fleet. We can now track things more easily and can get reports that show how we are doing.

Vendor Response

by Rent Centric on September 27, 2016

Thank you for your review, David. We thank you for your business with Rent Centric and wish you all the best going forward!

AFFORDABLE AND SUPER USER FRIENDLY WITH SUPERB CUSTOMER SERVICE

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using rent centric for 2 years now and couldn't be more happy. It's easy to use with lot of features. It is well synchronized with online booking and it gives you a lot of space to be competitive on the market. The best thing is customer support which always answer your concerns and promptness is amazing. They resolve issues in shortest possible time.
I need to mention price point which is great comparing to content and service they offer. I'm one happy costumer and I will continue using them for long term.

Vendor Response

by Rent Centric on April 05, 2017

Alan, It is a pleasure working with you. Thank you for your business and kind words. We look forward to your continued success with Rent Centric!

Simple to use but full featured

Aug 19, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's simple enough to use for my small fleet, but also allows us to offer full daily rentals. And its a good value.

Cons: Login takes longer than desired to access the server.

Overall: As a GM dealer we were looking for an easy to use and affordable solution to manage our courtesy transportation fleet and RentCentric fits the bill perfectly.

Vendor Response

by Rent Centric on September 19, 2016

Thank you for your review, Allyn. We thank you for your business with Rent Centric and wish you all the best going forward!

I recommend this platform for anyone starting in the rent a car industry.

Aug 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, user friendly, great system to use if you have multiple locations.

Cons: Sometimes it would glitch when printing out rental agreements. The agreement would print outhis something different than what is on the screen.

Overall: Great product and an affordable price. This system works great for the small business owner and allows for him/her to compete with major rental car organizations.

Recommendations to other buyers: No.

Vendor Response

by Rent Centric on August 08, 2016

Thank you for your review and your business, Robert! We wish you all the best going forward.

Nashville Van Rentals

Jun 16, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy quote process. Rental procedure is simplified.

Cons: Setup is a work in progress.

Overall: Rent Centric has eased the process of paperwork for our business. It gives us more time to spend with our customers.

Recommendations to other buyers: It is worth the trouble. Once you setup correctly, it will make running your business more efficiently.

Vendor Response

by Rent Centric on August 09, 2016

Thank you for your review, Raj. We thank you for your business and wish you all the best going forward.

Not a bad system, not the best.

Feb 28, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: They are willing to help with issues that come up and they have been improving their service.

Vendor Response

by Rent Centric on August 09, 2016

Thank you for your review, Ken. We thank you for your business and wish you all the best going forward.

Great product, Superior Service !!

Sep 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Dear Leadership Team at Rent Centric,

We at Exhilaride Rentals would like to give a major "shout out" to your Customer Support team at Rent Centric. We are especially pleased with the responsiveness of Marg, who is our primary CS contact.

We are new in the business of renting Street Legal Golf Carts in South Florida, having opened early in 2015. Your client Tom from the Electric Cart Company in the Florida Panhandle area recommended Rent Centric to us. I believe he has been a customer for several years.

From the moment we first spoke to Marg at RC, she has been extremely helpful. From the integration of the Rent Centric software onto our website, to initial training, to the few glitches we've had along the way, we know we can reach out to Marg and she'll get back to us in a very timely manner and resolve our issues swiftly.

My husband and I have spent decades in large corporate environments prior to opening our small business. We realize how RARE it is to receive such strong support from a business partner.

We recommend Rent Centric very highly and we will be more than happy to speak with any potential customers about our very positive experience with your company.

Whatever you do....treat Marg right. Employees such as Marg are like gold !!

Great team, easy system to navigate

Oct 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I found Rent Centric on line. And was not sure if I should sign up. But after contacting Mike and talking to him. He made it very easy for me to understand their system. We have been running on their system for while now and are very happy with the results. RentCentric support team is always on hand to assist us.

Easy to use!

Jul 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Rent Centric is incredibly easy to use! I was impressed both by the software and the strong customer service support. It's also very cost effective and will increase your efficiency. I highly recommend it!