# CarPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CarPro the right Car Rental solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92383/CarPro-Systems/reviews --- CarPro 4.8 (10) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CarPro Ease of use 4.6 Customer Service 4.7 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BH Brett H. Sales/Finance Consultant Automotive Used the software for: 1-2 years ### "The Best CRM within the Automotive Industry" March 4, 2022 5.0 I cannot recommend CarPro enough to other dealerships or automotive affiliates as it truly is the best CRM I have ever used and gives my staff the accessibility we need to keep one another updated each day regarding the status of every vehicle as we work through the sales, service, and parts ordering processes. The learning curve truly is quite reasonable as well as we have a handful of older users on our team here who are able to operate the software confidently and with peace of mind. That's not something a lot of folks can say about the programs they use and functionality they need to maintain each day. Pros CarPro is truly a necessity within our field of work as it helps us keep accurate information updated daily for each piece of inventory, previous customers, future customers, warm leads, service bills, invoices, and parts orders as each department here at our dealership needs to be kept up to date daily regarding each of these components to consistently execute our processes and continue pleasing our incredibly loyal customer network at a high output. Cons At select times CarPro can have trouble staying online as there have been a handful of instances where the program was down for a short duration however came back within a reasonable time frame. Where we utilize CarPro daily as a sure critical resource in our daily functions, we need the software to stay up and running at the highest level at all times. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing CarPro CarPro was the most cost effective, logistical software choice for us to go with after conducting a bit of research and evaluating our needs for a reliable, cost effective CRM that gives flexibility and peace of mind across different departments in keeping our entire team updated each day. Review Source PK PRABU K. GENERAL MANAGER Hospitality Used the software for: 1-2 years ### "Review on CarPro for Insas Pacific Rent A Car" August 15, 2016 4.0 Been using the system myself for a year and the company has been using it for almost 3 year plus. Did not attend any training, was given the information based on the handover from my predecessor. Although I agree that the system is quite comprehensive for the business, regular training is a must for continuous development. Pros Serves the purpose for the business, well thought off and planned in the development. Cons Whenever there is a system update or upgrade, the system cannot be accessed pending on the update or upgrade. This causes an issue especially when you have a customer standing in front of you. The system is not tailor made for our company as it has certain icons, Dubai police etc, we are a Malaysian company, thus some of the fields is not relevant to us. Was surprised to find this. Seems like we were given / provided a system made for a middle eastern organization. Review Source JW Jason W. E-commerce Director Automotive Used the software for: I used a free trial ### "Organize your fleet " August 14, 2021 4.0 Overall this is a decent system. Probably more suited for larger fleets then ours. Pros CarPro Systems works well for helping my company organize our rental fleet Cons Customer support has been an issue but it can be worked with Review Source SY Sagara Y. IT Project Dept Head Used the software for: 2+ years ### "User friendly software" December 13, 2016 5.0 We have been using the CarPro Application for more than two years. We are very happy with the features and the development / Support team that has helped us to meet our needs. The best characteristic of CarPro management is they know the car rental business. As far as usability is concerned it is very user-friendly and new users can learn very quickly. However, it covers major aspects of car rental business. Fleet management, Rate management, Long term, Short term, Chauffeur driver, Garage, Sale, Purchase, Insurances, CRM, Accounting interface and BI reporting tool and more. The beauty of BI tool is we can create own MIS/Business report to analyze/Monitor business progress. Pros The whole process of the car rental is here. CRM until car disposal. Review Source HD Hari D. System Supervisor & HelpDesk administrator Used the software for: 2+ years ### "We are using this software since 4 year and we don't faced any issues " August 17, 2017 5.0 Pros Very easy to use,I would like to say that in this software having good knowledge supporting team for quick support and response for all customer clarifications and bugs and enhancements as well as the experienced top management. Overall very good software for managing day to day business of Car Rental & Leasing Review Source YW Yongyuth W. Vehicle Control and IT Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "A Good Toll to Driver Business" December 9, 2016 5.0 The system covers 3 main Car Rental Business i.e. Short Term (Transient), Long Term (Lease), and Chauffeur Driver as well as Support of the business including car maintenance and etc. We find the use of the software is the very good tool for us to drive the business in a right and effective way. Review Source GH Ganesh H. Management Accountant Transportation/Trucking/Railroad Used the software for: 2+ years ### "One of the best software in Car Rental Industry" July 21, 2016 5.0 Easy to understand and user friendly, can creat maximum number of reports on Data. Long Term / Short Term been well clasified also Customer Service Team is supportive and understanding the issues from user point of view and getting sort out on time. Pros Customer Service as on when Review Source BC Bryce C. Retail supervisor Retail Used the software for: 6-12 months ### "Solid software" March 8, 2022 5.0 Pros Ease of use, very user friendly UI. Was great for keeping track of inventory and deals. Cons There isn't much negative I can say, as this software did everything I needed it to do. Review Source SC Sarfaraz C. Commercial Manager Automotive Used the software for: 2+ years ### "Easy to Use, Operate and Amazing Back end Support" July 21, 2016 5.0 We had a lot of GAPs based on our requirement, and all of them were successfully completed and implemented, presently we are using Live Pros Easy to Use and very Helpful Cons Nothing Review Source NK Nitheesh K. Accountant Used the software for: ### "Very helpful software to record and track all the transactions. " March 19, 2016 5.0 Seemed as a very complicated tool at first but with proper training and support it has became very user friendly software and helps in effective and efficient running of the business so far. Review Source Similar Products Featured ## Related categories [Car Rental](https://www.capterra.com/car-rental-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.