Thermeon

CARS+ Internet

4 / 5 11 reviews

Who Uses This Software?

With offices and staff in six continents, we are the only company providing a truly global Car Rental Software solutions. We work with independent, franchisor and franchisee multinational brands.


Average Ratings

11 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/month
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Thermeon
  • www.thermeon.com
  • Founded 1967
  • United Kingdom

About CARS+ Internet

An on-line, professional rental system for independent, franchisee, corporate and head office operations.


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CARS+ Internet Features

  • Billing & Invoicing
  • Fines Management
  • Fleet Management
  • Quotes / Estimates
  • Rate Tables
  • Reservations Management
  • Split Billing
  • Vehicle Tracking

CARS+ Internet Reviews Recently Reviewed!


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CARS+ helped us to professionalize and order our operations

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have achieved with CARS+ have in the same system all the information required about our car rental service: customer data, vehicles, maintenance, sales, etc ... It is very important to have this information when making an analysis of the performance of our business.

Cons: Sometimes we need different information that is segmented in different menus and we can not put together our own unified report, we have to do several and put together the report or we must request an IQ

Their Team is great (Sales & Support), but it is hard to use the Reports in Excel.

Apr 10, 2018
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Their customer support and Sales are wonderful, they are very helpful and they answer really fast. There are lots of reports (although they are difficult to export and get what you need).

Cons: It is really difficult to export Reports to Excel and get the information that you need, it is difficult to cross the Data. Sometimes you need data from two different reports but it is hard to cross both. The format is not friendly.

Since more than 10 years we are working with thermeon supporting our operations in rental vehicles

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: There's a lot of options to manage in the right way all the different areas that involve the vehicle rentals, like opening and closing contracts, diferent types of reports in order to handle our bussines correctly; and so many options more

Cons: A web based system will be helpfull in the future in order to be updated against others system in the market

Overall: Fast system, variety of reports, support handling

Fast support but development is stucked in stone age :(

Mar 21, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Its support... cyberquery is also nice addition ... and i lack something else to put as Pros and I need 100 chars to type in this box

Cons: UI, optimisation, ease of use, old school input method, no development, no input for documents or to connect DMS... shame as it have great support and its stucked :(

Overall: Mosty problems but we dont have other options :)

Vendor Response

by Thermeon on April 03, 2018

Dear Luka,
Thank you for posting a review. Firstly, please allow me to apologise on behalf of everyone at Thermeon.
As you know,we have a massive amount of industry knowledge and experience and as you highlighted, our support team is second to none. We love what we do and we want all our Clients to experience that exceptional support and service, so it hurts when we fall short of your expectations.
We understand your experience of ¿CARS+¿ is not of the quality you expect. We are aware that your development requests have not met your expectation and we are working to address this. We want this to be the exception and we won't allow for a repeat of this situation. We can't fix the past, but you have my personal commitment that we will find ways to improve the way we serve you.
I will be in contact with you this week to discuss these issues and find a way forward.
Until then, please again accept my most sincere apologies on behalf of everyone on the team.
Thank you
Matilda Walsh

The Most Powerful Tool in car rental business. You can setup it totally customized to fit your needs

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: - XML integration with most of the brokers (RentalCars, AutoEurope, CarTrawler, BookingGroup, Expedia, etc)

- millions of set up options for rate variations, reporting, fleet planning

- ability to extract raw data

Cons: - no Android App

- no connection of taking phots at pick up (check out) with rental agreement through app

WE AT HERTZ-PERU HAVE BEEN WORKING WITH CARS+INTERNET FOR ABOUT 15 YEARS AND IT HAS BEEN GREAT

Mar 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: VERSATILITY, ONCE YOU LEARN TO USE IT AND KNOW ALL THE CAPABILITIES IT BECOMES

PART OF YOUR RENTAL BUSINESS. SPECIALLY IS FAST AND RELIABLE.

Cons: PROBABLY THAT IT TAKES AWHILE TO LEARN ALL THE FEATURES BUT THE SUPPORT IS GREAT I CANT FIND ANYTHING ELSE .

Overall: control on every aspect of the rental car business

Easy, efficient and cost effective system / support.

Feb 21, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Strong controls around the operational part of the business, fleet planning, asset management , rate management, all very good and easy to use.

Cons: to many reports, some give same data / result, maybe the reports could be consolidated, a lot of reports toy can run and reach the same or similar result

BEST DECISION THE COMPANY EVERY MADE

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: THE SUPPORT SYSTEM IS ONE OF ITS KIND. ALWAYS WILLING TO HELP. NO PROBLEM IS TO SMALL FOR THEM TO TAKE TIME OUT TO SOLVE

Very good software!

Mar 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most on Cars+ is the security and confidence that its give to us, 100% of time working properly!

Cons: The thing that they could have better would be the interface, sometimes is not the best fit for training new staff.

It has been very challenging but at the same time rewarding.

Mar 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very efficient and straight forward once all data has been entered and set up. We definitely see it as a great tool to improve our commercial relationships and negotiations with clients. It will maximize our services and products to get better revenue and offer better customer service at all levels.

Cons: It would be good to have trainers in Spanish that understand our LATAM complexity market in source US and EU.

Overall: Improve rental process and negotiations and set up with clients. Allow us to have a better technological platform and helps us get better and more immediate business.

Great system which caters for all aspects of the car rental industry

Jan 15, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using Thermeons cars+ systems for over 15 years for rental collection and returns at all our car rental operations nationally. Implementation is always very straightforward when we open a new location. Training and support is fantastic, with a local team of experts only a phone call away.

As our company has grown, so has our system requirements, and Thermeon have always been able cater to our needs, where it be large scale programming changes, or development of new innovative technologies, they have always kept us in line if not ahead of our competitors.