---
title: "ExpensePoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is ExpensePoint the right Expense Report solution for you? Explore 354 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/92390/ExpensePoint/reviews/"
page_type: "reviews"
language: "en"
---

ExpensePoint

4.8 (354)

[View alternatives](https://www.capterra.com/p/92390/ExpensePoint/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 3rd, 2026

# Reviews of ExpensePoint

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

Mv

Margot v

Learning and Development managerHuman Resources, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“The App: I can use it on the go, during public transport for example, and the Customer Support, they are always friendly and quick in answering.“

May 8, 2026

VY

Vicky Y

Executive AssistantFood & Beverages, 201 - 500 employeesUsed the software for: 1-2 years.

“On the technical side, we have noticed recently that the approval process has become slower than usual. When reviewing expenses or reports, we often need to continuously refresh the page to load each item, which impacts efficiency.“

May 1, 2026

JK

Jacob K

Manager, Finance and AccountingHospital & Health Care, 201 - 500 employeesUsed the software for: 1-2 years.

“The customer support team is incredibly responsive, and the customizability of the expense management system is suitable for organizations of all sizes.“

September 4, 2025

KB

Katrina B

Director of Office ServicesNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“One frustration I have is the lag between when a transaction completes in the bank and the transaction comes through ExpensePoint, it can take 3-5 days. “

September 4, 2025

VY

Vicky Y

Executive AssistantFood & Beverages, 201 - 500 employeesUsed the software for: 1-2 years.

“They go above and beyond by proactively setting up meetings to walk us through tasks, which makes a real difference for our team.“

May 1, 2026

DA

Darlene A

Senior Accounting TechnicianAirlines/Aviation, 51 - 200 employeesUsed the software for: Less than 6 months.

“Leaning how to set up the GL codes, I found that to be bit of a challenge as there so many screens you have to go to set it up.“

June 17, 2026

SF

Sherry F

Director of FinanceMachinery, 51 - 200 employeesUsed the software for: More than 2 years.

“I always get a helpful response within the day, and if it's a more complex problem that we have to work back and forth on, the responses are quick and friendly.“

June 10, 2026

CL

Carol L

ControllerWine and Spirits, 11 - 50 employeesUsed the software for: More than 2 years.

“When I am in the app or on the website, the connection tends to be shakey.“

April 29, 2026

## Showing most helpful reviews

Showing 1-25 of 354 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NOEMIE V.  
Financial Controller  
Construction  
Used the software for: Less than 6 months

### "Happy Customer! Very professional team and a software that fulfill our needs."

June 11, 2018

5.0

So First benefit is that people don't have to carry around there receipts and lost them, and for us that the huge benefit. Then I would say that on the long term it's gonna reduce the work of creating the report (waiting to see how the integration with our ERP works first!)

Pros

First everybody we talked to was very professional and very reactive on every requests we had (even proactive). Great Customer Support! Then what we like the most about the software itself is that it's very user friendly and very flexible for the company needs. Also best value on the market. The receipt reader is a feature that we really love. We are using expense point since a little more than a month and our company is very pleased with it. I definitely recommend it. We are still in the process of integrating expense point with our ERP and looking forward to it. That would saves us a great amount of time.

Cons

I don't have much cons because when we have a problem we notified the customer service that take care of it. The only thing right now is that we are eager to have the Spanish Version!

Review Source

Response from ExpensePoint

June 12, 2018

Dear Noemie, Thank you for the wonderful review of ExpensePoint; we certainly appreciate it. I am very pleased to hear that everything is going really well and and I have passed on your comments about 'Great Customer Support' to your customer support team. We are also looking forward to getting the Spanish version very soon. Thank you for choosing ExpensePoint and allowing us to serve you and your company as your expense reporting partner. Welcome to the ExpensePoint Family! Kind regards, Paul Ansloos Vice President - Global Sales & Marketing

MY

Morgen Y.  
Vice President  
Publishing  
Used the software for: 6-12 months

### "ExpensePoint for the win! "

September 4, 2025

5.0

It has been great! Another expense management program was recommended to me before I found ExpensePoint and it was so difficult and the customer service team was basically non existent. ExpensePoint has been a dream, and I love that it's a Canadian company!

Pros

My staff LOVE ExpensePoint and it has made submitting and paying expenses so much easier! \[sensitive content hidden\] was fabulous in setting us up, making it so easy. We have gotten in to the habit of taking a picture of receipts as we collect them (not having to keep them is a thrill!), and forwarding invoices to mywallet gets things out of my inbox faster. Well worth the money.

Cons

It was tricky figuring out the connection to SAGE50, and I've struggled learning how to run the reports that have the info I am looking for, but the support team is very knowledgeable and quick to respond.

Alternatives considered

[Dext](https://www.capterra.com/p/160189/Dext/)

Reason for choosing ExpensePoint

DEXT was terrible. It was so difficult to use and there was basically no one you could talk to about it.

Review Source

TT

Titatida T.  
Asia Share service manager  
Biotechnology  
Used the software for: 2+ years

### "Asia Share Service Manager"

August 26, 2025

1.0

Customer service support almost never done it right the first time. Set up new user / amend information are always wrong.

Pros

Flexibility in the system with approval flow.

Cons

Poor supports. Careless customer service. Seems they only focus on close the ticket rather than getting it right.

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing ExpensePoint

......................................................

Review Source

Response from ExpensePoint

August 28, 2025

Hi Titatida, Thank you for your feedback. We’re glad you find value in our system’s flexibility, and we’re truly sorry our support did not meet your expectations. We take your concerns seriously and are reviewing our processes to ensure better accuracy and service. Someone from our team will be reaching out to you directly to address this. Thanks, Fatima

VY

Vicky Y.  
Executive Assistant  
Food & Beverages  
Used the software for: 1-2 years

### "Great Platform with Outstanding Support"

May 1, 2026

5.0

Overall, our experience with ExpensePoint has been very positive. The platform meets our needs and the exceptional support team makes a real difference in our day-to-day use. While there are a couple of areas we would love to see improved, they are minor in the grand scheme of things and we would not hesitate to recommend ExpensePoint to others.

Pros

The customer support team at ExpensePoint is outstanding. They are always quick to respond, incredibly knowledgeable, and genuinely helpful every time we reach out. What sets them apart is their ability to understand what we need even when we're not entirely sure how to ask the question ourselves. They go above and beyond by proactively setting up meetings to walk us through tasks, which makes a real difference for our team. We truly appreciate the consistent level of service and support they provide.

Cons

The only area for improvement is not with the support team themselves, but rather with the system and the training available around it. As our company continues to grow and the platform evolves, we feel that more structured and regular training sessions would be beneficial — particularly for onboarding new employees and keeping existing users up to date with new features and changes. Periodic training sessions would go a long way in helping our team get the most out of the platform. On the technical side, we have noticed recently that the approval process has become slower than usual. When reviewing expenses or reports, we often need to continuously refresh the page to load each item, which impacts efficiency. It is unclear whether this is a platform issue, but it has been occurring more frequently lately and is worth flagging for your technical team to investigate.

Review Source

Response from ExpensePoint

May 21, 2026

Hi Vicky, thank you for your detailed and thoughtful feedback! I am thrilled to hear that our Customer Support team has made such a positive impact on your experience. I appreciate your suggestions around more structured training opportunities and onboarding resources as your company grows and for flagging the recent slowdown in the app. I'll share this feedback with our team for further investigation. Thanks, Fatima

JK

Jacob K.  
Manager, Finance and Accounting  
Hospital & Health Care  
Used the software for: 1-2 years

### "Ventegra's Review of ExpensePoint"

September 4, 2025

5.0

Very positive. The implementation team was great, and our current customer support team is one of the best of any vendor I've ever worked with.

Pros

ExpensePoint is the market leader as far as value for money goes. The customer support team is incredibly responsive, and the customizability of the expense management system is suitable for organizations of all sizes.

Cons

The user interface is slightly clunky, but nothing noticeable once you're familiar with the system. And this is compensated for by the customizability of the system.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing ExpensePoint

Value for money combined with the integration capabilities of the product.

Review Source

PB

Phillip B.  
Builder Account Manager BAM  
Building Materials  
Used the software for: Less than 6 months

### "\[sensitive content hidden\] is the Greatest ! FIVE \*\*\*\*\*!"

June 12, 2025

5.0

Very happy with the service that \[sensitive content hidden\] provided she was able to help me with all the issues I was experiencing.

Pros

I called with some issues navigating between the report I was creating and the wallet and duplicate expenses. I was helped by \[sensitive content hidden\] She was a great help very knowledgeable and patient. She actually made a frustrating situation learning the functions of new software actually fun! I normally am not quick to take surveys or leave reviews with that being said if I receive top notch service I am happy to go out of my way to recognize service. That is what \[sensitive content hidden\] provided! Very refreshing and not the kind of service offered by most companies today.

Cons

Not that I didn't like something, being new to using EXPENSEPOINT the familiarity of steps and functions was a bit frustrating.

Switched from

[Certifi](https://www.capterra.com/p/208926/Certifi/)

Corporate Decision not sure the reason, most likely due to finding a more efficient software that is more user friendly for a large group of people.

Review Source

DW

Debbie W.  
Senior Staff Accountant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Senior Staff Accountant"

May 5, 2026

4.0

We have been a long standing customer for over 10 plus years and the support has always been exceptional.

Pros

The easy of use and complexity for our general ledger and audit trail needs. Along with the quick customer support response when we have any issues or questions. The 'mywallet' email feature is a big hit with our employees.

Cons

That reports are not exportable via excel. It would a huge plus if we could extract totals by date range, categories, employee and GL

Review Source

Response from ExpensePoint

May 21, 2026

Hi Debbie, thank you for your kind feedback and for being a valued ExpensePoint customer for over 10 years! Regarding reporting, in the Analysis Manager reports can be saved as Excel, PDF, and CSV files. There are also filter options available for date ranges, categories, users, report titles, GL codes, and more. We’d be happy to help you explore these features further, so please feel free to reach out to support@expensepoint.com and our team can assist you. Thanks, Fatima

SB

Sarojini B.  
Accouning Technician  
Banking  
Used the software for: 1-2 years

### "Accounting Technician"

May 12, 2026

4.0

The customer support are very helpful and always give a prompt response.The onboarding session was great and \[sensitive content hidden\] did several training for our company.they know their product very well.

Pros

For the visa, the transaction is created automatically, and for the kilometre when adding the address it gives you the exact distance.

Cons

when log in and verifying expenses to able to stay longer on the application without kicking you out after 15 minutes.

Review Source

Response from ExpensePoint

May 21, 2026

Hi Saronjini. Thank you for your thoughtful feedback! I'm glad to hear that the automatic expense creation and our mileage tracking features have been helpful to your organization. I would also love to learn more about the timeout issue you mentioned. Someone from the team will reach out shortly if you're okay to share additional details so we can better understand your experience.

MV

Margot V.  
Learning and Development manager  
Human Resources  
Used the software for: 1-2 years

### "Expensepoint experience"

May 8, 2026

4.0

Pros

The App: I can use it on the go, during public transport for example, and the Customer Support, they are always friendly and quick in answering.

Cons

The App could be even more simplified, there are still too many clicks needed in my opinion. It could be even quicker.

Review Source

Response from ExpensePoint

May 21, 2026

Hi Margot, thank you for sharing your experience with ExpensePoint! We're happy to hear that the mobile app and our Customer Support team have been helpful and convenient for you while on the go. We also appreciate your feedback about simplifying the app experience and reducing the number of clicks needed. Comments like yours help guide future improvements, and we’ll be sure to share this with our team. Thanks again for your support. - Thanks, Fatima

EF

Emma F.  
Financial Controller  
Building Materials  
Used the software for: 1-2 years

### "Celebrating a great year working with ExpensePoint"

May 5, 2026

5.0

Great overall experience! I have been working with Patrysha for a year now and it is a real pleasure. The support team is also very helpful and responsive.

Pros

I love working with the team, they are always available et ready to find solutions with you. Plus, the tool is really intuitive and easy to understand - savec a lot of time.

Cons

I would say that the tool tends to crash or reload a lot. Sometimes it takes time for the software to read a receipt.

Review Source

Response from ExpensePoint

May 21, 2026

Hi Emma, thank your for your feedback. I appreciate you bringing your issues with crashing and delays to light. We’re currently going through updates aimed at improving performance and reliability, and we’d love to learn more about your experience. Please feel free to reach out to us at support@expensepoint.com with additional details so our team can investigate further. Thanks, Fatima

AH

Angela H.  
Administrator  
Religious Institutions  
Used the software for: Less than 6 months

### "ExpensePoint is great for our church"

April 3, 2025

5.0

We have had a wonderful experience with the support personnel and their dedication to getting our entire team integrated on the software. They also went above and beyond to make sure the expenses integrate perfectly with our QBO

Pros

The ease of use, the mobile app, and the QB integration are all available in a budget friendly software!

Cons

Honestly, I have not found anything I do not like.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing ExpensePoint

Cost was a big consideration for us as a church, but we wanted all the options that Expense Point offers

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Expensify was too expensive and QBO did not have the features we need. ExpensePoint is just right!

Review Source

DC

Dan C.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Recommend Expense Point"

December 17, 2024

5.0

Great value for the low fee. Easy transition for staff

Pros

Download of transactions from bank card most helpful. Great customer support

Cons

Sometimes the phone connection is less than ideal - not sure if it is their phones or ours...

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

Download for corporate card not possible with Expensify

Review Source

TB

Thomas B.  
Service Manager  
Machinery  
Used the software for: 6-12 months

### "Simply the best "

August 13, 2019

5.0

The end user benefits tremendously from not having to carry multiple receipts in their possession. The administrator doesn’t have stack of paper sat on the desk The accountant can automatically sync the claims with our ERP. These are all savings of NVAT with no negative impact on our administration at all. It’s a win/Win

Pros

The accuracy of the receipt reading is second to none that I have ever experienced with other suppliers.

Cons

I would like for it to automatically take daily values down to a pre-set amount if the end user exceeds an allowance. It doesn’t do this, but neither does ay other system. I hope that the industry best practice will change to suit.

Reason for choosing ExpensePoint

ExpensePoint ticked the most boxes during the shortlisting process. Eventually my selection process left Pleo, ExpensePoint and Certify. After a sales demo from those 3 and subsequent Q&A between our accounts dept myself and the provider ExpensePoint was clearly the correct solution. This was based on price, suitability to our organisation, industry experience and an inherent gut feeling that i could trust them. ExpensePoint have gone on to prove me correct.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

I carefully selected Concur for an original trial in 2017 but after 3 months of battling with bad customer service, a misleading salesperson and OCR scanning causing massively inaccurate claims I pulled the plug on the pilot programme before we had to start paying. Burned by the experience i waited a whole year until trying again and settled on ExpensePoint after a very careful partnership search. We are now fully operational with ExpensePoint and i have found that it is far better in every way than Concur.

Review Source

Response from ExpensePoint

October 7, 2019

Dear Thomas, On behalf of the ExpensePoint team I would like to thank you for your generous review. Simply the best is a great accolade! The benefits you have mentioned are why we created this expense management solution. To have you articulate that, is a win for us. I will forward your suggestion for automation to our Development Team. We thank you for your feedback and your business. Kind regards, Sherry McKeen-VP-Global Client Relations

JB

Julie B.  
Controller  
Aviation & Aerospace  
Used the software for: 6-12 months

### "Untangle the mess of expense and credit card reporting"

December 8, 2020

5.0

We have had a smooth implementation and excellent customer service. Our users like the software and the mobile app, and reports are much more detailed and provide documentation that we can save electronically, instead of files and files of paper reports and receipts.

Pros

The software is easy to use and flexible, and can be customized to fit our ever-changing needs. I like that it has multiple platforms available, and I can use it with QuickBooks Online. It automates the processes that we were doing by spreadsheet - so much easier now!

Cons

Our corporate cards are not eligible to automatically feed transactions into ExpensePoint, so I have to periodically upload them manually

Alternatives considered

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)[Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing ExpensePoint

It checked all the boxes for what we were looking for, seemed easy to use, flexible, and competitive pricing

Review Source

Response from ExpensePoint

December 14, 2020

Dear Julie, Thank you for your kind review of ExpensePoint. "Untangle the mess of expense and credit card reporting" is the best review title I have ever heard. I am pleased that you are finding the system easy to use and flexible to fit your needs. Thank you for your kind comments regarding our support. I will be sure to pass on the accolade. We appreciate your business, Sherry McKeen VP-Global Client Relations

AP

Alecia P.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "GGFdn"

January 26, 2023

5.0

The ExpensePoint team has been great. From the start of the process with \[sensitive content hidden\] who was my first contact, and \[sensitive content hidden\] who assisted with developing the setup and format, and \[sensitive content hidden\] who provided training of the program...it has been an easy and successful process. Our staff has been able to dive right in and start using the program with ease. Everyone I worked with at ExpensePoint has been attentive, friendly, responsive and knowledgeable. My questions have always been handled in an efficient and friendly manner. We are pleased with the program and the level of support received to get us going, and the information that has been provided for support whenever we may need it.

Pros

The simplicity of the program. We were able to tailor it our needs and not have a lot of features that did not apply to those needs.

Cons

I have not experienced any cons at this point.

Alternatives considered

[Deltek Costpoint](https://www.capterra.com/p/155685/Deltek-Costpoint/)[Expensify](https://www.capterra.com/p/97594/Expensify/)[Emburse Nexonia](https://www.capterra.com/p/99986/Nexonia-Expense-Reports/)

Reason for choosing ExpensePoint

We wanted a program that works for a small organization with a dozen users. A program that is not overly complicated or filled with features that would not be utilized. ExpensePoint was able to tailor its program to our specific needs. They offered a simplified program that works great for our organization.

Review Source

Response from ExpensePoint

March 2, 2023

Thanks, Alecia, for this fantastic review. We love that your experience has been positive and that Expensepoint offers everything you need! We love that our sales and implementation team has made your onboarding easy and enjoyable. Happy expense reporting! Sherry McKeen

KB

Katrina B.  
Director of Office Services  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Why ExpensePoint"

September 4, 2025

4.0

ExpensePoint onboarding was great, our dedicated contact was with us every step of the way, even after onboarding, our contact was available and willing to help. There is a dedicated support team as well.

Pros

ExpensePoint is a reasonably priced solution especially for a smaller group. We have a team of 10 and it's less than $5 per month. The ability to "snap" a receipt right into the app is great, as well as being able to track mileage.

Cons

One frustration I have is the lag between when a transaction completes in the bank and the transaction comes through ExpensePoint, it can take 3-5 days. This can cause expenses to be in the wrong accounting period.

Review Source

DG

Dunia G.  
Controller  
Civil Engineering  
Used the software for: Less than 6 months

### "Controller"

September 9, 2025

5.0

It's premature to evaluate the overall experience since the system was recently implemented. However, the onboarding process has been highly positive. \[sensitive content hidden\] has been exceptionally efficient, and her prompt, effective responses greatly contributed to a smooth and enjoyable implementation.

Pros

Customer Support - The onboarding process has been highly positive. Quick responses and efficient solutions to meet our company's needs and expectations.

Cons

Limited Integrations - ExpensePoint does not have a direct, pre-built integration with Deltek Vantagepoint

Review Source

LD

Lela D.  
Accounts Payable  
Accounting  
Used the software for: 2+ years

### "Experience"

August 15, 2025

5.0

Pros

The most i like about Expense Point is that is easy to use, there is a lot of categories its easy to navigate with categories.

Cons

The least amount about Expense point is , It lags a little bit,When searching for a specific person it takes a long time to come up.

Review Source

Response from ExpensePoint

August 28, 2025

Thank you so much for this constructive feedback. Over the upcoming months you should start to see performance improve a lot as we improve our infrastructure and migrate our database. We appreciate your business. we look forward to making ExpensePoint even easier to use.

LR

Lily R.  
Senior Accounts Payable Admin  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Expense Point - visa to re rescue!"

December 9, 2025

5.0

Loved the presentation and training. Good product. \[sensitive content hidden\] was a star! The training was easy to follow, \[sensitive content hidden\] saved all the videos on the web and in Share Point. Very grateful to have such a nice start.

Pros

Customer Support is on point, fast and efficient! uploading receipts is easy. Love the fact that the expenses are split right away, between buildings and companies.

Cons

the IT part of it, creating new codes and linking it to everything and to all card holders. Not everyone understands the IT part.

Review Source

DS

Daniel S.  
Controller  
Food Production  
Used the software for: 2+ years

### "Controller"

December 16, 2024

5.0

I have used ExpensePoint for 6 years now, and have been able to leverage many additional features since over this time. I have appreciated the help from the customer service team.

Pros

The value for the money is tough to beat. Very responsive customer service.

Cons

There are some limitations on what information can be exported out of Expense point and into our ERP system.

Review Source

VF

Valerie F.  
Controller  
Computer Software  
Used the software for: 2+ years

### "Outstanding people"

December 23, 2024

5.0

\[sensitive content hidden\] was fabulous!!! And \[sensitive content hidden\] has also been fabulous at her support job!!

Pros

Stellar #1 Customer support! Always friendly, helpful & efficient!!

Cons

No cons. Possibly, the ACH timing, but haven't reviewed it since initially starting with ExpensePoint. I just do it through our bank and deposits are done within a day or two.

Review Source

TG

Thelesha G.  
Management  
Environmental Services  
Used the software for: 6-12 months

### "Complete streamline of our expenses"

February 13, 2021

5.0

Reduced paperwork and printing and improved efficiency throughout the company.

Pros

We have been struggling to keep track of expenses in a way that doesn't seem like an interruption to our workflow. We previously used paper vouchers for accountability and have now cut our printing by almost 50%. There is a receipt wallet which stores all receipts once upload in real time which is a great feature for employees who work primarily in the field. For busy employees, rights can be granted for an administrator to author their reports. The level of tracking by - user, category and project allows you drill down to get a thorough understanding of spending. The printable reports are very professional-looking. We thought the cost was AMAZING for this level of expense tracking' so affordable compared to their counterparts with less features. We also appreciate that we are able to pre-set what GLs can and cannot be used for expenses which eliminates inaccurate coding of expenses. The landing pages to sign in are refreshing. Last, the customer support was top-notch and unlike that of other software companies we've worked with.

Cons

We haven't found any major features that were lacking. Those we though were an issue were rectified with additional training.

Reason for choosing ExpensePoint

Value for money and the amazing customer support.

Switched from

[TeamDesk](https://www.capterra.com/p/42128/TeamDesk/)

We needed more advanced features.

Review Source

Response from ExpensePoint

March 4, 2021

Dear Thelesha, Thank you for this amazing review. I am so happy to hear that ExpensePoint is making a positive impact on your day to day business, saving you time, giving you valuable data, and a great result for an affordable price. Kind regards, Sherry McKeen - Vice President - Global Client Relations

CO

Cliff O.  
President and Chairperson  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Critical Software for Non-profit"

March 4, 2023

5.0

The ExpensePoint team took great care to understand the business needs of our non-profit and offered a suite of capability and pricing options that work well with how we operate. The support has been outstanding and flexible. The software is robust and capable for our needs as we grow into the future.

Pros

The expensepoint system is robust in its capability for managing and tracking expenses. The mobile app is especially easy to use and the ability to upload receipts with automatic OCR scanning greatly improves ease-of-use.

Cons

The main web interface feels somewhat dated and confusing. It's fully functional and there are features implemented on the website that cannot be accessed via the mobile app (e.g. adding an email address for receipt uploading).

Reason for choosing ExpensePoint

Pricing options and flexibility around the needs of our non-profit. Pricing on a "per expense report" basis makes much better sense for our needs and was not an option with the competition.

Review Source

SS

Song S.  
Accounts Payable Coordinator  
Building Materials  
Used the software for: 2+ years

### "Concise and Easy to Use"

January 4, 2021

5.0

Pros

\-ExpensePoint has a user friendly interface for navigating through different functions needed. -Home page dashboard gives a good overall view about yearly spending by category. -Report search function helps program admin tracking report approval status quickly.

Cons

\-Depends on browser and operating systems, sometimes receipts section gets squeezed to size that is not visible. It happens when using Safari on a Mac system. -The mobile app does not have as much accessibility as desktop version - trouble viewing and creating authorized user's credit card reports on mobile app.

Alternatives considered

[Concord](https://www.capterra.com/p/144154/Concord/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Review Source

Response from ExpensePoint

January 13, 2021

Hello Song, Thank you for your review. Wow! 10 out of 10 is awesome. I am pleased that you are finding the system user friendly and the reports helpful. Thank you for your feedback about receipts and the mobile app. I will share your comments with Development. Thanks for your review. We appreciate your business. With appreciation, Sherry McKeen VP-Global Client Relations

VR

Verified Reviewer  
Director Controlling & Systems  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Easy to use expense tool"

October 10, 2018

5.0

Good software, good support

Pros

easy to use, clearly structured, good reporting

Cons

No search functionality in user list. Lot of scrolling needed

Review Source

Response from ExpensePoint

October 11, 2018

Hello, I really appreciate your 5 star feedback and great comments about ExpensePoint. We would really appreciate the ability to contact you to show you how to use the user search feature which would cut out your scrolling needs, however you did not leave us your details ;-) . Please feel free to contact our support team and they would be more than happy to help you. Warm regards, Paul Ansloos - Vice President - Global Sales & Marketing

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