# Page 7 | ExpensePoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is ExpensePoint the right Expense Report solution for you? Explore 338 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92390/ExpensePoint/reviews --- ExpensePoint 4.8 (338) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 12th, 2026 # Page 7 - Reviews of ExpensePoint ## Showing most helpful reviews Showing 151-175 of 338 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TF Toni F. Assistant Controller Consumer Goods Used the software for: 2+ years ### "Assistant Controller" February 28, 2019 5.0 I love is the Customer Support, always a pleasure to work with!! Pros Clean expense reports with the correct gl distribution Cons sometimes, IT has to be called to assist individuals with system upgrades. which might actually be an issue on our side. Review Source Response from ExpensePoint October 8, 2019 Dear Toni, Thank you for your amazing review of ExpensePoint. I am pleased that you are finding the system helpful for cleaning up your expense report process. In addition, I am glad to know your experience with our customer service was favorable. I will pass on the positive feedback. Have a great day. With appreciation, Sherry McKeen VP-Global Client Relations MN Marc N. Controller Financial Services Used the software for: Less than 6 months ### "Great software that doesn't break the bank" May 2, 2018 5.0 Pros Receipt reader is excellent. Saves time not having to enter all the data. Like the workflow and approval process - makes managing expenses easier. The reports are excellent and can be run with or without a copy of the receipt. Support is top notch. Whenever I have a question they are ready to answer. Cons Speed can be an issue if you use Edge. Not an issue on Chrome. Other than that, I have had no issues with the software. Review Source Response from ExpensePoint May 7, 2018 Dear Marc, Thank you for your great review of ExpensePoint. I am really pleased that the program is simplifying your employee expense reporting process. Thank you for your great comments regarding our support. They are a great team and passionate about serving our clients. I will be passing your comments onto them. Thank you for also choosing ExpensePoint and being our client. Kind regards, Paul Ansloos - Vice President Global Sales & Marketing RA Reema A. Administrator Financial Services Used the software for: 1-2 years ### "Expenses for Executive" February 19, 2019 3.0 It is a very good software to work on and if there is any trouble the support office / agent are very helpful. I recently has some issues and the support agent was very patient and helpful. Pros I like the wallet receipt. It is nice to go paperless. Cons The conversion from US Dollars to Canadian Dollars how accurate is it? Review Source Response from ExpensePoint October 15, 2019 Dear Reema, Your review of ExpensePoint is important to us. I especially appreciate your remarks about the Receipt Wallet. I'm glad you are enjoying going paperless. It makes expense reporting so much easier for everyone involved in the process. Thank you for the positive comments about our service team. I will be sure to forward them on to our team. In regards to the conversion from U.S to Canadian dollars, I can assure you it is accurate. However your credit card company may be charging you a premium. Thank you for choosing ExpensePoint as your automated expense reporting solution. Best regards, Sherry McKeen VP-Global Client Relations Jim C. President Used the software for: ### "Outstanding expense management program!" March 20, 2015 5.0 We began using Expense Point in 2009. From the start it has been an OUTSTANDING expense management program. I recently had a few questions about some of the features. I spoke with Eva Gao. She is very knowledgeable, helpful and courteous. She quickly gave me some solutions it would have taken me a long time to figure out. She is a great asset to your company. Feel free to contact me. Best regards, Jim Cyr 206-300-9545 Review Source Response from ExpensePoint March 20, 2015 Jim, Thank you for submitting an excellent review for ExpensePoint and your comments about Eva. We are thankful that you are our client and I look forward to serving you long into the future. Kindest regards, Paul Ansloos Dir. Global Sales and Marketing AM Amber M. Systems Project Manager Real Estate Used the software for: Less than 6 months ### "From Excel to ExpensePoint" February 7, 2020 5.0 ExpensePoint is streamlining our team's ability to easily submit, review, and approve expense reports. We are able to get consistent reports that are easy to read and understand - and the dashboard information showing expense breakdowns is great. It's a really useful system at an attractive price point. Pros I love the amount of time the software saves our accounting folks. No longer do we have to try and reformat multiple spreadsheets to get a consistent expense report from each employee. ExpensePoint has made our team more efficient, happier people. AND - they are growing back the hair they pulled out when using our old manual system! Cons I think the User Permissions configuration section is a bit confusing. I'm not sure why someone would also check the box to deny access on an individual level, when the box is already checked to deny access per the group permissions. Or maybe I don't fully understand what the columns in this section mean. Review Source Response from ExpensePoint February 26, 2020 Hello Amber, Thank you so much for reviewing ExpensePoint. It is music to our ears to hear that it is saving you time, is more efficient than endless spreadsheets and is streamlining your processes. The affordability of ExpensePoint is also very important to us. There is a little bit of a learning curve for User Permissions. Our support specialists would be happy to help and give you a refresher. I will have one of them reach out to you. Thank you for choosing ExpensePoint as your expense management system. We look forward to providing you with the very best of employee expense report automation for many years to come. Yours truly, Sherry McKeen VP-Global Client Relations MD Michael D. IT Director Packaging and Containers Used the software for: 6-12 months ### "Expensepoint Review" March 29, 2019 5.0 We had been using Excel/printed reports to submit expenses with copies of receipts. Took much longer to review and summarize. Pros Ease of use. Receipt wallet is great. Straightforward for users. Accounting department can process reports much faster do to software summarizing GL accounts. Cons Nothing so far. Website and app are both very easy to navigate. Review Source Response from ExpensePoint October 8, 2019 Dear Michael, Thank you for your great review of ExpensePoint. We are happy that you are enjoying the system. We want our users to have a solution that is easy to use, easy to implement and easy to administrate, so your feedback helps us know we are accomplishing those goals. We are glad to know that using ExpensePoint has saved time for Tecnocap LLC. Thanks you for choosing us. We appreciate your business. Kindest regards, Sherry McKeen - Vice President - Global Client Relations CM Cristina M. Administración Construction Used the software for: Less than 6 months ### "Eficaz " December 24, 2022 5.0 Muy recomendable Pros Lo que más me gustó es que es rápido y tiene herramientas faciles de usar Cons Quizás un tutorial explicativo del contenido Review Source Response from ExpensePoint March 2, 2023 Hello Cristina, We at ExpensePoint are happy to offer our service to your company. We know that the construction industry is fast-paced, and having a quick and easy tool is essential. Thank you for this review. We are working on improving our support materials to improve your onboarding experience. Kind regards, Sherry McKeen SK Siobhan K. Accounts Assistant Renewables & Environment Used the software for: Less than 6 months ### "Great Software" March 27, 2020 5.0 Very easy to implement the system, it fit in really well with our organisation. \[SENSITIVE CONTENT HIDDEN\] was fantastic to work with, very helpful with my multiple questions, The training with \[SENSITIVE CONTENT HIDDEN\] and our staff, done over a number of sessions, was completed with ease, and everyone seems to be working on the system really well. Pros Very easy to use, and very customisable. The phone app works great for all main users, especially the receipt reader, and the desktop app is very useful for those in Accounts, to manage the system on a day to day basis. The range of reports available is fantastic! Cons A feature for employees to track their own mileage would be handy Review Source Response from ExpensePoint April 17, 2020 Dear Siobhan, Thank you for taking the time to review ExpensePoint so favorably. We are happy to know that your company enjoys using the Receipt Reader feature and your accounting team finds the desktop app useful. Knowing that these functions are making your life easier and expense approving more efficient is a great encouragement to us. We appreciate your business and look forward to a long relationship with your company. I will be sure to pass on your kind words to our support team. Sincerely, Sherry McKeen - Vice President - Global Client Relations GK George K. Senior Director of Finance and Strategy Used the software for: ### "ExpensePoint - T&E System" October 30, 2013 5.0 ExpensePoint integrated travel and expense software solution helped us save time and control spending ' from pre-trip approval all the way through payment and reporting. The integration created a very friendly and convenient process for staff members who submit expense reports, and it alleviates the workload of the finance staff, and the electronic process supports our goal of reducing our consumption of paper. Furthermore: ' The system helped all approvers reduce errors ' Our organization's T&E policies are configured into the solution ' Reporting and visibility: our personalized dashboard gives us extraordinary visibility over all information on travel & expense ' Provided flexible training options that can be tailored to meet our users' individual needs a and timelines ' Free our IT office to manage our technology instead of training our users on the system ' Immediate realization of ROI We were able to deploy the software very quickly. The on-going support has been excellent. Software exceeded original expectations Review Source Response from ExpensePoint October 9, 2019 Dear George, Thank you for your kind review of ExpensePoint. I am pleased that you are finding the system helpful for your business. Customer service is an important focus of our work, so to know that you thought it was excellent is very rewarding. Thanks for your business. With appreciation, Sherry McKeen VP-Global Client Relations JL Jenny L. Accountant Consumer Goods Used the software for: Less than 6 months ### "Amazing Expense Program! Easy to use with incredible customer service!" October 9, 2018 5.0 I would highly recommend this program to anyone interested in a new expense report program! Their product and customer service in unbeatable! Pros This program is very easy to use for both accounting, and expense users! Ability to customize and update the program to fit your individual needs, at any time. Impeccable customer service! Our customer service rep, has gone above and beyond for us! She has been incredibly helpful from setup and throughout our time using the program! Cons No cons yet! Just wish we would have implemented this program a long time ago! Review Source Response from ExpensePoint October 15, 2018 Dear Jenny, Thank you for wonderful 5 star review of ExpensePoint and in particular your highlighting of our customer service team. I will be sure to pass along your comments to them. Also, thank you for choosing ExpensePoint as your expense management solution for Taphandles, LLC. We look forward to a long lasting relationship and being your expense management partner. Kind regards, Paul Ansloos - Vice President, Global Sales & Marketing. GS Greg S. Controller Non-Profit Organization Management Used the software for: Less than 6 months ### "A great time saver" December 16, 2016 5.0 Previously, our organization was stuck in a paper-driven process. We were nearing the opening of another location which would cause us to spend way too much time and resources to transport expense reports from one location to the other. ExpensePoint has eliminated that entire process by allowing our staff to be literally anywhere on the globe and still be timely with reports. Not to mention, the headaches saved for administrative staff to chase down someone to approve reports. Now our staff can focus more on mission and vision! Pros Simplicity of coding expenses. Cons Inability to store receipts prior to credit card transactions posting to a user's account. Review Source Response from ExpensePoint December 16, 2016 Dear Greg, Thank you for the excellent feedback for ExpensePoint. We are really glad that this has made your expense reporting process easier for all of your staff. Thank you also for your comment about not having the ability to store your receipts while waiting for your credit card charges to come through. Good news coming on that front, as we are soon to launch the ExpensePoint 'Receipt Wallet'. This will allow users to store their receipts within their ExpensePoint wallet and also even forward emailed receipts to the wallet also. We will be making an announcement soon. Thank you also for being our client. Kind regards, Paul CB Chris B. Managing Director Used the software for: ### "ExpensePoint has reduced administration and drastically imporved our expense management process" April 1, 2015 5.0 Our existing manual expense reimbursement process was time consuming, open for errors and required considerable administration. Our company was growing with staff in 4 different states and Mexico so we made the decision to move to a more automated method to submit, approve and process expenses. We reviewed over 5 different options and made the decision to go with ExpensePoint. All aspects of the system are proving to be excellent. The user front end, the approval and payment process and the reports for financial administration are excellent and very flexible. Our remote users particularly like the smartphone app interface. The ExpensePoint team have been an excellent resource and support through all stages of implementation. The helped set up the system and trained our users. We are very happy with our new expense processing procedure which is based around ExpensePoint. Review Source Response from ExpensePoint July 7, 2015 Dear Chris, Thank you so much for sharing your review of ExpensePoint. We are really happy that you and your colleagues are finding it easy to use. We know as a company that there are other competitive offerings to choose from as you mentioned you looked at 5 in total, and we are very pleased and honored that you chose ExpensePoint. We look forward to continuing to providing you the very best in automated employee expense reporting. Warm regards, Paul Ansloos Dir. Global Sales SA Susan A. HR Manager Used the software for: Less than 6 months ### "From the first phone call to demo the product to implementation has been nothing but amazing. " May 4, 2018 5.0 Pros It is very easy to use and having the Receipt Wallet for employees cuts down on receipts being lost or misplaced. Being able to have access to ExpensePoint 24/7 using the desktop or mobile app makes tracking and filing expenses a breeze. This is a great product and everyone is helpful and friendly. Cons Unfortunately, I have not found one. The system and access are very user friendly and make our jobs easier. Review Source Response from ExpensePoint May 7, 2018 Dear Susan. Thank you so much for your great feedback regarding ExpensePoint. It makes us all really smile when we receive excellent feedback, not only about ExpensePoint and how it is streamlining your expense reporting process, but also your overall experience from your initial phone call, program demo and your system implementation. I will be sharing this feedback with your ExpensePoint team. Welcome to the ExpensePoint family, and thank you for choosing us. Your business means a lot to us. Warm regards, Paul Ansloos - Vice President - Global Sales & Marketing. PE Paul E. VP Operations Banking Used the software for: Less than 6 months ### "Best Implementation Process" June 8, 2020 5.0 So far the experience has been great. The support staff have been excellent and \[SENSITIVE CONTENT HIDDEN\] is 100% the reason I am recommending this software to others. Pros The software is very intuitive to use and the functionality just makes sense. Cons Understanding which reports to create/use to facilitate back-end accounting. Review Source Response from ExpensePoint October 26, 2020 Dear Paul, Thank you for taking the time to provide a review for ExpensePoint. I am pleased that everything is going well and want to thank you for your great comments regarding our support. We know how important it is to ensure that our clients receive the support that they need. I will certainly pass on the appreciation. Finally, thank you for choosing ExpensePoint and for being our client; we really appreciate it. Respectfully yours, Sherry McKeen VP-Global Client Relations MF Mike F. Controller Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "We are happy with ExpensePoint" December 10, 2018 5.0 Our outside sales force uses ExpensePoint to report in conjunction with their AMEX card activity. Pros Ease of use. It is easy to train new employees on ExpensePoint. Cons Map making is not as detailed as we would prefer. Review Source Response from ExpensePoint October 16, 2019 Dear Mike, Thanks for the amazing review. I am so pleased that you are happy with ExpensePoint and you have found it easy to use and the training helpful. You will be happy to know that we are making some improvements to our map feature for mileage. It will be available in 2019 Q4. Thank you for being our client. Have a great day. With appreciation, Sherry McKeen VP-Global Client Relations GD Glen D. COO Used the software for: ### "Exceptional Expense Management System" June 22, 2011 4.0 I highly recommend this product if you want a very easy product that is dynamic, easy to implement and very customizable. The support staff is fantastic and over the years have addressed all our concerns quickly and efficiently.. Pros Expensepoint is one of the best expense management systems we have used. The best feature in my opinion in the ability to import directly from American Express. As a user with sometimes a hundred or so charges per month it makes my life much easier. The offline access is a huge plus as you can work virtually anywhere and sync your entries. Auto GL coding, Lockout Capability, Multi-Level Routing is a huge plus. Setup is a breeze as is adding users as needed. Cons Not many that I can think of. It would be nice to be able to scan a receipt and have the system OCR and capture the expense items. Also a one touch import from credit cards would be nice in the application rather than having to download and import. Review Source Response from ExpensePoint October 9, 2019 Dear Glen, Thanks for the review! We appreciate your feedback and thank you for being our customer. Kind regards, Sherry McKeen - Vice President - Global Client Relations WAN Winnie Ann N. Financial Analyst Pharmaceuticals Used the software for: Less than 6 months ### "Kelly is very supportive and patient in assisting us in our queries. The system is user-friendly" May 15, 2018 5.0 This makes the approval of transaction faster and easy to monitor Pros Once the functions of the software have been discussed, it is easy for the admin to navigate and customize depending on the Company needs. The software is very flexible and easy to use both for the admin and users. It can be accessed anywhere as long you have internet and gadget. Admin can see Everyone's report even those which are not submitted yet. Cons It heavily rely on the internet, that is why we advise the users to get stable internet connection so they will not be interrupted. Review Source Response from ExpensePoint May 31, 2018 Dear Winnie, Thank you for your great review of ExpensePoint; we really appreciate it. It is great to hear that you find it easy to navigate through the system and to also customize the system to address your company's needs. We welcome you and HI-Eisai to the ExpensePoint family. Thank you for being our customer. Kind regards, Paul Ansloos SVP - Global Sales and Marketing. JT Jelena T. Office manager Information Technology and Services Used the software for: Less than 6 months ### "A life saver! " July 3, 2019 5.0 It reads email attachments, receipts, everything. It's very easy to use and it makes your life so much easier! Plus, they have a wonderful support team that responds to all inquiries within the hour. Thank you! We honestly couldn't be happier! Pros It's so user-friendly! Everything is so well organized with invoices attached to each expense. Makes it really easy to go through the expenses. Cons I haven't really run into any issues so far. Review Source Response from ExpensePoint July 5, 2019 Dear Jelena, Thank you for your great review of ExpensePoint; we are really happy that you are enjoying the system. Thank you also for choosing ExpensePoint; we appreciate your business and and look forward to a very long relationship with you and your company. Kind regards, Paul Ansloos - Vice President - Global Sales & Marketing. EW Erin W. Accountant - AP Used the software for: Less than 6 months ### "Very helpful review of the system!" April 11, 2018 5.0 Pros I appreciate the ease with with you can reassign transactions, and set up workflows. It is a very intuitive system. Cons The inability to create your own custom reports as needed on your own. The limitation of having to wait for assistance with that is con. Review Source Response from ExpensePoint April 13, 2018 Dear Erin, Thank you so much for your great feedback on ExpensePoint. I am pleased that you are enjoying the system. I also appreciate your feedback on the ability to create custom reports. ExpensePoint has over 36 reports and graphs with over 50 filtering options which when you build and run you can save to a favourites folder. Hoewever, I agree it would be nice to be able create your own custom reports from scratch. I have added this feature request to our internal development \`wish list¿, so hopefully we will be able to add that feature in a future release. Thank you for choosing ExpensePoint as you expense management partner and for being our client. Kindest regards. Paul Ansloos - Vice President, Global Sales & Marketing HM Hannah M. Staff Accountant Online Media Used the software for: Less than 6 months ### "ExpensePoint review" November 1, 2018 5.0 Overall experience has been positive, staff members are please with it as is our executives. Approval workflow is seamless and tracking has become easier. Pros Our company is new to ExpensePoint and it works well as an expense reporting program. While we have much to dive into, our account rep has been exceptionally helpful. Cons Credit cards cannot be submitted until the 5th of the month Would like to add to the wish list an expense over $25 cannot be submitted without a receipt Review Source Response from ExpensePoint November 14, 2018 Dear Hannah, Thank you for the wonderful review of ExpensePoint. I am pleased that you and your staff and Executives are pleased with the program. I will also have one of client relationship team members reach out to you in regards to your comments in the 'Cons' section as I believe this might be resolved via your company settings. Thank you for choosing ExpensePoint and for being our client. Kind regards, Paul Ansloos - Vice President - Global Sales & Marketing DN Debby N. Logistics & Payables Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Liteline" December 3, 2020 5.0 WE are able to run reports and provide details easily Pros With the expense reports being completed by users, I no longer needed to calculate or complete forms for users. Cons Can not think of anything. The previous process was manual Review Source Response from ExpensePoint December 14, 2020 Dear Debby, On behalf of the ExpensePoint team I would like to thank you for your review. The time you are saving using our expense management solution makes us happy. Thank you for your business. Respectfully yours, Sherry McKeen VP-Global Client Relations HW Hunter W. Communications Director Religious Institutions Used the software for: Less than 6 months ### "Super easy, great functionality, great addition for our team!" April 11, 2018 5.0 Pros Super adaptable to our organization, very easy for our team to implement and use. The biggest thing with software like this is to make it easy on your team or they won't use it. The Receipt Wallet does that and more. Our team is never hunting down receipts now! So Satisfied in our purchase. Cons I don't really have any negative feedback. This software has been very easy to work into our system and we are super happy with our purchase. The customer service has been incredible. Review Source Response from ExpensePoint April 17, 2018 Dear Hunter, Thank you for your great review of ExpensePoint. It is great to hear how easy the program is being adopted by your team and how easy it is to use. You are right, the Receipt Wallet feature makes light work for managing receipts. Thank you for choosing ExpensePoint for your employee expense management tool and thank you for being our client. Kind regards, Paul Ansloos - VP Global Sales & Marketing. CH Christine H. Executive Assistant Hospital & Health Care Used the software for: 2+ years ### "ExpensePoint" February 5, 2019 5.0 Very good Pros The ability to track where its at in approval process. Cons How long it takes to upload attachments. Review Source Response from ExpensePoint October 15, 2019 Dear Christine, Thanks for providing such a great review of ExpensePoint. We are thrilled that you are happy across the board. One tip we suggest to our customers to reduce wait time for uploading receipts, is to upload as soon as you can after the point of sale. That way by the time you are back in the office they are ready to go. We appreciate your business and look forward to a long relationship with you and your company. Sincerely, Sherry McKeen - Vice President - Global Client Relations lT lynn T. director Events Services Used the software for: Less than 6 months ### "IEM experience" July 18, 2019 4.0 Pros its easy to use, we have not got to downloading the event and event and balance owing on the budget so lets see Cons upload of receipts is rather slow and again until I see the event by event breakdown I cant really comment Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing ExpensePoint costs and support Review Source Response from ExpensePoint October 8, 2019 Dear Lynn, Thank you for taking the time to review ExpensePoint. It is important to us, to hear our clients experiences. I am happy to know that you are finding it easy to use. Our intention was to provide a expense solution that is easy to use, easy to implement, and easy to administrate. With Receipt Reader, the best practice to decrease wait times for uploading is to upload as close as you can to the time of purchase. That way by the time you get back to the office to do expenses it will be read. Please keep us posted on how things are going. Thanks again. We really appreciate your business. Kindest regards, Sherry McKeen- V.P. Global Client Relations DL Dwight L. CFO Mining & Metals Used the software for: 2+ years ### "Very good system" December 28, 2018 5.0 Very good, been using it for years. Pros Ease of use and setup. Mobile features and online access. Cons Uploading of receipts can be sometimes buggy. Review Source Response from ExpensePoint October 15, 2019 Dear Rosa, Thank you for taking the time to review ExpensePoint so favorably. We are happy to know that your company enjoys using the mobile app and desktop version. Knowing that these functions are making your life easier and expense approving more efficient is a great encouragement to us. We appreciate your business and look forward to a long relationship with you and your company. Sincerely, Sherry McKeen - Vice President - Global Client Relations Talk to a Capterra advisor for free and get results within 15 minutes.