# Page 8 | ExpensePoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is ExpensePoint the right Expense Report solution for you? Explore 338 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92390/ExpensePoint/reviews --- ExpensePoint 4.8 (338) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 12th, 2026 # Page 8 - Reviews of ExpensePoint ## Showing most helpful reviews Showing 176-200 of 338 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FA Frances A. Comptroller Used the software for: Less than 6 months ### "Kelly and Theresa are wonderful! They've been so very helpful in the setting up and learning process" February 14, 2018 5.0 better time management and ease of sorting through transactions Pros Probably the customer service- everyone is very helpful, attentive, and quick to respond. The wallet, and being able to attach the receipts to the credit card transactions as well. Cons I would be even better if categories could be assigned to certain vendors whose categories never change, and auto-populate the information in the expense details. Review Source Response from ExpensePoint February 15, 2018 Dear Frances. Thank you for your great review of ExpensePoint. I also appreciate your thoughts regarding linking expense categories automatically to specific vendors. Actually Kelly did bring to our attention after speaking with you and it is a feature that we are going to consider adding to ExpensePoint. Hopefully you will see it in the system in the future so thank you for that feedback. We also thank you for being our customer. Kind regards, Paul Ansloos Vice President - Global Sales & Marketing SL Steve L. Sr. Director, Sales and Marketing Used the software for: Less than 6 months ### "Excellent. Entire team has been most helpful during the initiation and use." April 16, 2018 5.0 Pros The best mobile app for expense reporting I've ever used. Easy to use and seems to be as good as the web based program. or even better ! Customer support is the best in the industry. As the administrator I like the ease of the approval process and the reports I can generate. Cons We did not know that ExpensePoint could work with QuickBooks and allow for direct deposit. Our accountant almost signed up with another software. Team quickly responded and provided the necessary forms for our accountant to complete. We are all in with ExpensePoint! Review Source Response from ExpensePoint April 17, 2018 Dear Steve, Thank you for the great review of ExpensePoint and especially your comments on th mobile app. We have put a lot of work into it to make it easy for users to use. I am glad we were able to quickly respond to your needs to integrate with Quickbooks and provide you with our employee reimbursement option. Thank you for choosing ExpensePoint as your employee expense management solution and also for being our client. Kind regards, Paul Ansloos - Sr Vice President - Global Sales & Marketing TP Terry P. AVP, Corporate Finance Used the software for: ### "ExpensePoint is Exceptional" November 14, 2013 5.0 From day one ExpensePoint has been exceptional in providing an expense reporting system that meets the needs of our company. After reviewing several expense programs we chose ExpensePoint for the ease of use and the cost. Using ExpensePoint is so easy for our employees and approvers to create their reports (online or mobile), attach receipts and approve reports for accounting to process. The professional service that we receive is superior. We have been able to work with two representatives the entire time and not through a customer service department. Our questions and needs are always handled quickly. I can honestly say that the product and service from ExpensePoint is top of the line. \*\*Paul Ansloos and Theresa Hicock are exceptional and I love working with each one of them! Review Source Response from ExpensePoint October 9, 2019 Dear Terry, Thanks for taking the time to review ExpensePoint. We are happy to know that you see value in the cost of the program and the ease of use! We want to provide an expense solution that does those two things; make life easier for people and help companies save money and time. Thanks for the comments regarding Paul Ansloos and Theresa Hicock. We think they are are exceptional as well. Sincerely, Sherry McKeen - Vice President - Global Client Relations DP Daniel P. Director of Finance Computer Hardware Used the software for: Less than 6 months ### "Customer support has no peer" May 28, 2020 5.0 Very happy with the expense reports that it produces. Easy for employees to use. Pros The customer support is top-notch since you get assigned a personal contact who handles your company. Software is easy to use and reports look great. Value for money is also strong. Cons There are some features that could be enhanced. Being able to download receipts in JPG format is a big one. Wish there was better syncing options with credit cards like quickbooks has. Reason for choosing ExpensePoint I had a specific saleswoman who was assigned to me. She build custom video examples for our company and how it can work for us. I was able to show that to our employees and they were sold. Review Source Response from ExpensePoint July 6, 2020 Dear Daniel, Thank you for taking the time to rate ExpensePoint. We appreciate your feedback regarding downloading receipts in JPG format and look forward to continuing our business with you. Excellent customer service is one of our core values, so we are pleased that your experience has been a positive one! Respectfully yours, Sherry McKeen VP-Global Client Relations HB Hilda B. Office & Benefits Manager Computer Software Used the software for: 1-2 years ### "Customer Experience with Expense Point" February 14, 2019 5.0 Customer support is very professional and helpful Pros the software is very easy to use. the functionalities cover all our needs Cons one problem keeps happening: once you link the photo to the expense something you need to refresh the page to be able to see it linked. Review Source Response from ExpensePoint October 15, 2019 Dear Hilda, Thank you for taking the time to review ExpensePoint. I am pleased to hear that you have found our software easy to use, and that it is meeting the needs of your company. I will be sure to pass on your kind comments to our support team. The issue you had with having to refresh the photo should now be resolved with the newest update. Thank you for choosing ExpensePoint and for being our client. We really appreciate it. Sincerely, Sherry McKeen VP-Global Client Relations RC Ruth C. Administrator Education Management Used the software for: I used a free trial ### "Suitable for all!" September 27, 2022 5.0 Pros I reviewed some software to see how they would adjust to my needs. I wanted something simple with clear and useful reports. So far I’m liking it! The team has been very helpful and super nice! Cons I'm a new user, I haven't met any cons yet Review Source Response from ExpensePoint November 28, 2022 Dear Ruth, Thank you for your great review of ExpensePoint. We are happy you are enjoying ExpensePoint. We appreciate your business and look forward to a long relationship with your company. Kind regards, Sherry McKeen - Vice President - Global Client Relations CR Carisa R. Sr Staff Accountant Used the software for: ### "Highly recommended!" February 3, 2014 5.0 Expense Point offered the best product for our world traveling company. Before implementing Expense Point, our travelers would complain about how long it took them to organize and submit expense reports using excel sheets, taping original receipts to sheets of paper, and printing out exchange rates. The implementation team made the transition easy and trained our staff with ease and expertise. Our travelers now use the mobile app on the road and love its efficiency. Our travelers are now able to submit as soon as they return from traveling instead of a week later or more. The approval process for managers has also become easier. Even now, if we have issues, the Expense Point team is ready to help and quick finding us a resolution. I highly recommend Expense Point! Review Source Response from ExpensePoint October 9, 2019 Dear Carisa, I would like to thank you for the review you provided. It helps us to improve. It is great to know that you would recommend ExpensePoint. I am especially pleased to know that your travelers are using the mobile app on the road and love its efficiency. The time savings and efficiency for your users is great news. Finally, thank you for choosing ExpensePoint and for being our client; we really appreciate it. Sincerely, Sherry McKeen VP-Global Client Relations BP Bharati P. Manager, Finance & Accounts Used the software for: ### "Great Product & Excellent Services" March 25, 2015 5.0 ExpensePoint system is an excellent online expense management tool that is very user friendly and easy to understand. Our employees can quickly and easily submit their expenses through the ExpensePoint mobile or desktop apps. I would like to express my thanks to the Expense Point team for their excellent services. The best thing about them is their support. Whenever I have a question or need help, they have come through for me. From initial enquiry about the system to the setup, Expense Point team has been very helpful, professional and prompt showing genuine interest in our objectives. Looking at ease of use of this tool and their excellent services we didn't hesitate to implement this tool in our companies across the globe. I would recommend them to anyone. Review Source Response from ExpensePoint October 9, 2019 Dear Bharati, Thank you for your positive comments on ExpensePoint. I especially appreciate your remarks about our Service team. In my opinion, having a great experience any software can be very quickly decided on by the support you receive after the purchase, so I thank you for these comments and I will be sure to forward them on to our team. Thank you for choosing ExpensePoint as your automated expense reporting solution. Best regards, Sherry McKeen VP-Global Client Relations LS Lisa S. Manager Hospital & Health Care Used the software for: 2+ years ### "User friendly" January 31, 2019 5.0 Pros Very user friendly. I use it to list my physician's expenses and it's very simple. Cons I haven't seen anything that I dislike about this program. It is very easy to use! Review Source Response from ExpensePoint October 15, 2019 Dear Lisa, Thank you for your amazing review of ExpensePoint. We really appreciate your feedback, especially regarding how easy it is to use ExpensePoint! Thank you for choosing us as your expense management system. We look forward to providing you with the very best of employee expense report automation for many years to come. Yours truly, Sherry McKeen VP-Global Client Relations RC Robyn C. Used the software for: ### "Best Credit Card Expense Software" March 20, 2017 5.0 Expense Point and the team of people we work with are simply amazing. They are quick to respond and address our issues. They are always happy and professional. When I have an issue I can either call or email and the best part is I can hear their smile over the phone and through the emails. Expense Point has been extremely helpful in wrangling our credit card process into a pleasant and manageable system and for that we are very grateful. They are very knowledgeable and were great in setting up Expense Point to meet our needs as we are a little unusual in that I prepare the reports for the users who then edit and submit. Expense Point have set the bar pretty high when I find the need to hire other outside service companies. Review Source Response from ExpensePoint March 20, 2017 Dear Robyn, Thank you so much for providing a review of ExpensePoint. I am very pleased to know that you are receiving excellent service and also how ExpensePoint has streamlined your expense report process especially in making your credit card program a much simpler process to manage. Thank you for being our client and we look forward continue bringing you the very best in expense report automation. Warm regards, Paul Ansloos - Director of Global Sales JG Jamie G. Accounting/HR Manager Used the software for: 6-12 months ### "ExpensePoint has cut out much time for both the user keeping up their expenses and reconciling." September 20, 2017 4.0 Pros From the beginning with one of the customer rep. in sales and her knowledge of the software, live webinar and correspondence were great. What she said they would do, they did. Even after the sale they answer the phone and emails promptly. The Support Team was very prompt on scheduling Webinar trainings with our employees both on individual and group basis. We knew going in, they didn't offer "OCR" / Read Receipt, but were working on it. No, it didn't come as soon as they were hoping, but they didn't give false hope either. Once they implemented "Read Receipt" and "Receipt Wallet" the notification, training and videos made it easy. This software is very user-friendly. Cons Only corporate credit cards automatically feed to the software. Limitations on customizing reports to company detail needs. Review Source Response from ExpensePoint September 22, 2017 Dear Jaime, Thank you for your kind review of ExpensePoint. I am very pleased that the system has greatly reduced your teams time in managing and reconciling your expense reports. We are happy and privileged that you are our customer and look forward to continue to bring the very best in employee expense management. Kind regards, Paul Ansloos - Director of Global Sales JA Joseph A. Accounting Supervisor Used the software for: ### "ExpensePoint has definitely met our expense reporting needs!" November 11, 2013 5.0 ExpensePoint is probably the most user friendly expense reporting system on the market both in terms of ease of use and ease of system setup. The ExpensePoint project team led by Paul, Theresa and Matt customized aspects of the system in order to meet all of our business needs without any hesitation. The project was completed on time and at budget. Our users appreciate the flexibility of submitting and approving expense reports through their mobile devices. Our accounting department appreciates the ease of use and system maintenance. Now that we've gone paperless, we've also reduced our environmental footprint and saved valuable storage space. ExpensePoint has definitely met our expense reporting needs! Review Source Response from ExpensePoint October 9, 2019 Dear Joseph, Thank you for your great review of ExpensePoint. I am pleased to know you and your team are finding it user friendly and flexible to meet your needs. As a global business we care about our environment. So to hear that by using ExpensePoint you have gone paperless, and reduced your environmental footprint, that is amazing. Thank you for being our client. We really appreciate your business. Best wishes, Sherry McKeen- V.P. Global Client Relations ML Mark L. Managing Director Mechanical or Industrial Engineering Used the software for: Less than 6 months ### ""Five Star Service"" November 10, 2018 5.0 Our Company is trying to streamline the somewhat time consuming aspect of expense account management. Rep was most helpful and professional in setting up the account. It was a really smooth process and we are extremely happy with the service and support received. The "how to" videos under Company links from the dashboard launch are extremely helpful. Pros The software is very easy to use and extremely intuitive Cons We do not really have any cons to report about this software Review Source Response from ExpensePoint November 14, 2018 Dear Mark, Thank you for your great review of ExpensePoint. I am happy that you are finding the program extremely intuitive and that it is streamlining your expense process. We look forward to continue to maintain our 'Five Star Service' as your heading reveals. Thank you for choosing ExpensePoint and for being our client; we really appreciate it. Kind regards, Paul Ansloos - Vice President - Global Sales & Marketing DL David L. Used the software for: ### "Excellent Customer Support" March 19, 2015 4.0 We've been using ExpensePoint for over two years now and have been very happy. I do feel that the application has limitations on my end, even as and administrator, such as not being able to push through reports that are stranded with approvers who are not available. But my customer support representatives, Theresa Hicock and Eva Gao, have been absolutely phenomenal in helping me with problems that i cannot resolve on my end. They have consistently given me quick and helpful responses to any questions and i believe gone above and beyond to check my workflow setups to make sure i have done them correctly. While i think there are sometimes unecessary limitations in what an admin can do, the customer support is strong enough to make up for it. Review Source Response from ExpensePoint March 19, 2015 David, Thank you so much for your great review of ExpensePoint and feedback.; we really appreciate it. We will be adding additional features to ExpensePoint to allow for re-assignment of reports to get them pushed through more easily . Your support team had brought this feature to our attention and is now been added to our development queue. Thank you for being our customer. Paul Ansloos Dir. Global Sales & Marketing LR Laurie R. Director of Finance Semiconductors Used the software for: Less than 6 months ### "Happy" May 29, 2019 5.0 Pros This allows the field engineers to do an expense report easily and immediately. No need to wait until they are back in the hotel rooms at night and tired. or worse, make accounting wait until they are back in the office to complete their reports. Cons Nothing yet, we are happy with the product. Review Source Response from ExpensePoint June 11, 2019 Dear Laurie, Thank you for your great review of ExpensePoint. It's great to know that it is really helping your engineers and enhancing in your processes. Your review title 'Happy' says it all. Thank you for being our customer. Kind regards, Paul Ansloos - V.P. Global Sales & Marketing JH Joel H. Chief Operating Officer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Straightforward, cost-effective, excellent insight" July 15, 2019 5.0 Pros Minimal clicks to use the software and great visibility into the status of each expense report Easy to use reporting Receipt upload Customer service has been exceptional - supportive, responsive, patient Cons Mileage submission is limited to 5 stops for each expense so it creates a second line Potential to submit duplicate expenses unless monitoring carefully Review Source Response from ExpensePoint October 9, 2019 Dear Joel, Thank you for your amazing review of ExpensePoint. We really appreciate your feedback, especially regarding the ease of use, cost savings and your experience with our customer service team. I will be passing your review on to them. At present the mileage submission issue will be addressed in the new update coming soon. The GPS function will enable you to be able to record any number of stops. Thank you for choosing ExpensePoint as your expense management system. We look forward to providing you with the very best of employee expense report automation for many years to come. Yours truly, Sherry McKeen VP-Global Client Relations CM Colleen M. Director, Business Operations Computer Software Used the software for: Less than 6 months ### "ExpensePoint - New User, Great Onboarding!" July 21, 2022 5.0 Pros It was a very thorough onboarding experience. Cons It would be great if the receipts would sync to QuickBooks Online along with the expense. Currently, a copy of the receipt does not sync to QuickBooks. Review Source Response from ExpensePoint November 28, 2022 Dear Colleen, Thank you for your amazing review of ExpensePoint. We appreciate your feedback regarding your experience with our Training and Implementation team. I will be passing your review on to them. Thank you for choosing ExpensePoint as your expense management system. Yours truly, Sherry McKeen – VP-Global Client Relations CB Carly B. Office Manager Renewables & Environment Used the software for: Less than 6 months ### "\[sensitive content hidden\] is a gem! Helped me to make sense of managing expenses for our team. " March 2, 2023 5.0 Pros The integration has been easy. Customer service is 10/10 and I would highly recommend to anyone who wants to make their expense reports easier to manage! Cons So far so good. I have had difficulty with the downloaded desktop version but I just use the mobile app and website as a workaround! Review Source AN Ahmad N. Financial Manager Used the software for: ### "Expense Point is Great" May 27, 2016 5.0 We are a Non-Profit Organization with over 100 credit card users and have a very complex General Ledger structure. The credit card reporting process was manual with minimal oversight and our employees had to mail all their receipts to the Accounting department. The Expense Point software has made our credit card reporting more efficient and we now have better oversight of our credit card spending with a standard approval process. The software is easy to use and administer with very powerful reporting tools. The pricing plans are both affordable and flexible depending on usage and will pay for itself in gained efficiency and savings. Finally, the service and support team is extremely helpful and help customize the software to our specific needs. Thanks Expense Point team! Review Source Response from ExpensePoint December 15, 2016 Dear Ahmad, Thank you for your wonderful feedback for ExpensePoint; we really appreciate it. It is great to read how ExpensePoint has really streamlined your credit card reconciliation process. Thank you for being our client, and we look forward to continue to provide you with the very best in expense report automation. Kind regards, Paul Ansloos Dir. Global Sales CW Cecil W. South Central Sales Manager Printing Used the software for: 1-2 years ### "Expense Point Great Support Accurate Time Saver" March 22, 2017 5.0 I went from a traditional expense program logging receipts and and documenting every detail. Since we went to Expense Point the support staff has be really great and helpful the program is easy to use and all expense topics are available. Customer support representative and staff have been helpful when submitting expenses for approval. I cannot imagine doing expenses any other way... it is really great. Pros Easy quick and acurate Cons Nothing I see no real cons. Review Source Response from ExpensePoint March 29, 2017 Dear Cecil, Thank you for your review of ExpensePoint and your comments about your support experience. It is a pleasure and honor to have you and your company as clients. Kind regards Paul Ansloos Director Global Sales JB Julie B. Office Manager Investment Management Used the software for: Less than 6 months ### "Exactly what I needed" January 9, 2023 5.0 I previously was using Concur Small Business until they decided to discontinue the service and had to look for an alternative. Expense Point is exactly what I was looking for. The account rep have been fantastic to work with. \[SENSITIVE CONTENT\] did a fantastic job getting my account setup and customized to my needs. Even after set-up, she followed up with me a few times to make sure everything was running smoothly. I of course had a few questions along the way, which she was able to answer quickly. Couldn’t have asked for better. Pros Inexpensive and provided what I needed for expense management. Cons Not as user friendly as Concur, but not a deal breaker. Review Source Response from ExpensePoint March 2, 2023 Dear Julie, Thanks for choosing ExpensePoint as your expense management solution. It's great to know that your experience with implementation was helpful. Thank you for mentioning the cost-efficiency of this solution and our 10/10 report card. :) Kind regards, Sherry McKeen MC Murphy C. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Affordable and Easy to Use!" September 30, 2022 5.0 Excellent customer service. Thorough and helpful setup and training support. Pros Ease of use. Quick learning curve. The customer service is excellent and the training beneficial. Cons None so far... Everything is working as needed. Reason for choosing ExpensePoint Affordability and ease of use. Review Source Response from ExpensePoint November 28, 2022 Dear Murhpy, Thank you for your 10/10 review of ExpensePoint. I am pleased that you are finding the system user-friendly and we appreciate your comment about the affordability of ExprensePooint. Also, it is great to know that your onboarding process was seamless. We appreciate your business. With appreciation, Sherry McKeen – VP-Global Client Relations DM Donny M. Calibration/ Robotics Technical specialist Construction Used the software for: Less than 6 months ### "Expense report is easy to use" May 31, 2022 5.0 Pros Expense report is easy to use I can upload pictures of my receipts , code them, and submit them for approval. It loads quickly as well. Cons I just don't like having to switch from one software to another to have them same outcome. The program seems like it will be ok for its purpose. Switched from [Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/) We changed companies and they have this software. Review Source Response from ExpensePoint November 28, 2022 Dear Donny, Thank you for your rating of ExpensePoint. We appreciate your feedback and look forward to serving your expense management needs. Respectfully yours, Sherry McKeen – VP-Global Client Relations GW Gregory W. VP of Human Resources Airlines/Aviation Used the software for: Less than 6 months ### "The new wallet software has made it so much easier for our remote pilots to do their expenses. " June 27, 2017 5.0 Accuracy and timliness from our employees. The receipts are always in the right category now. Pros The ease and accuracy is great! With this software, I know all required receipts are included and in the right category! Our account rep is always available to assist and is great! Cons No fault I can see! It just takes some time for the employees to get used to using this software but easy to learn! Review Source Response from ExpensePoint June 28, 2017 Gregory, Thank you for your great review of ExpensePoint and particularly your comments on the Receipt Wallet feature. I have been hearing excellent comments about this new feature from clients so its great to get yours and hear that it is really helping your team to manage and categorize their expenses. Thank you also for being our client. Kind regards, Paul Ansloos, Director of Global Sales. AM Amanda M. Accounting Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Review" December 3, 2020 5.0 Great training, \[SENSITIVE CONTENT HIDDEN\] was fantastic Pros The phone app is nice, very easy to use. Cons I'd like a direct link with Quickbooks so I don't have to use 3rd party software. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Cost Review Source Response from ExpensePoint December 14, 2020 Dear Amanda, Thanks for taking the time to review ExpensePoint. We value our customer's feedback and comments. Your positive comment regarding your training will be passed on. I appreciate your remarks about the mobile app. It is pretty slick. :) Regarding integrations with Quickbook, we are working on this. We will have some more news on this shortly. We thank you for choosing ExpensePoint as your automated expense reporting solution. Best regards, Sherry McKeen VP-Global Client Relations Talk to a Capterra advisor for free and get results within 15 minutes.