# Page 9 | ExpensePoint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is ExpensePoint the right Expense Report solution for you? Explore 338 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92390/ExpensePoint/reviews --- ExpensePoint 4.8 (338) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 12th, 2026 # Page 9 - Reviews of ExpensePoint ## Showing most helpful reviews Showing 201-225 of 338 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SH Susan H. Used the software for: ### "6 years of great service" February 10, 2017 5.0 We have been using Expense Point for about 6 years. The system is easy to use and we have experienced very few problems. Our employees travel a lot, so we have a high volume of expenses each month. Expense Point has definitely saved us time and money in processing these expenses. The recent upgrade brought a cleaner look plus nice improvements to uploading of receipts which our employees really appreciated. The upgrade also provided greater search and reporting features for our accounting staff. The best feature of Expense Point, however, is the customer service. Never a delay in getting support; questions are answered quickly and thoroughly. This is all-around great software. Review Source Response from ExpensePoint February 10, 2017 Dear Susan, Thank you for your kind words about ExpensePoint and also our customer service. We are really pleased that ExpensePoint is really streamlining your expense reporting process and saving you and your employees time and money. It is an honor having you as a customer and we look forward to continuing our long relationship and being your expense management partner. Kindest regards, Paul Ansloos Director, Global Sales RG Rachel G. Assistant Controller Used the software for: ### "User Friendly for the Sales Team and Accounting" January 25, 2016 5.0 Expense Point is super easy to use for our sales team. They live at the airport and often use the mobile application with ease. They appreciate confirmation when their expenses are approved to they know when to expect payment. Also, Expense Point was able to host trainings on how to use the application- for free! Accounting adores Expense Point. It was easy to train the sales force and any updates that need to be made for new account codes or general rules are very easy. We uploaded our expense policy on the site for reference. There are drop down fields and free text fields so all information is easily captured and there is no more back and forth. The output file is in excel which makes accounting happy! Review Source Response from ExpensePoint January 25, 2016 Dear Rachel, Thank you very much for your great review of ExpensePoint. We are really happy that your sales team are are enjoying using ExpensePoint, and that Accounting is adoring the system. This puts smiles on all our faces. Thank you for being our client and we look forward to many many years of being your expense management provider. Warm regards, Paul Ansloos Dir. Global Sales ssM shlomo sam M. owner Computer Software Used the software for: 6-12 months ### "Great software !" February 12, 2020 5.0 Pros ExpensePoint really helps us been organized with all your expenses, it's easy to use and the support is amazing. Cons I liked it all, didn't see any issues with ExpensePoint Review Source Response from ExpensePoint February 26, 2020 Hi Shlomo Sam, Thank you for taking the time to write a review for ExpensePoint. I am please to hear that you think our support is amazing. I do too. It is also great to know that ExpensePoint is helping you organize your expenses. We appreciate your business and look forward to a long relationship with your company. Kind regards, Sherry McKeen - Vice President - Global Client Relations kD kim D. accounts payable Food Production Used the software for: Less than 6 months ### "AUTO MATCH AND PHONE FRIENDLY" December 10, 2018 5.0 Pros The ease of use is incredible. The auto match receipts to transactions are very high percentage. Cons The instances where you can't auto-match or there are multiple banks transactions to 1 receipt and you have to copy the receipt multiple times to match it. Review Source Response from ExpensePoint October 16, 2019 Dear Kim, Thank you so much for taking the time to review ExpensePoint. I am pleased to know that you are finding the app easy to use, and that you are happy with the receipt readers accuracy rate. The mobile app is so helpful to save time. As for matching receipts, I have provided this information to your implementation manager Kelly who will reach out to you to discuss. We really appreciate your business and appreciate your support by providing this review. Kind regards, Sherry McKeen VP-Global Client Relations EE Elizabeth E. Executive Assistant Import and Export Used the software for: Less than 6 months ### "Great Customer Service " January 9, 2019 5.0 Representative was super helpful. She understood what was wrong immediately and resolved within a couple of minutes. Very professional, positive, and responsive! Pros Ease of use. The software is helpful when traveling. Cons Glitches. When it hangs up it can be frustrating when trying to complete reports. Review Source Response from ExpensePoint October 16, 2019 Dear Elizabeth, Thank you so much for taking the time to review ExpensePoint. We appreciate your feedback. It is great to hear that our program is making your travel experiences easier. I am sorry that you were experiencing glitches when completing reports. That is frustrating for sure. I am glad to know that our customer service was able to help you resolve your concerns. Thank you for choosing ExpensePoint for your expense management system. Kindest regards, Sherry McKeen-VP-Global Client Relations WC Wesley C. Director of Flight Operation, Maintenanced and Training Airlines/Aviation Used the software for: 6-12 months ### "Very Good Product and Support" December 3, 2020 4.0 Tracking personal and travel expenses Pros Important features were ease of track expenses and Product support Cons Some difficulty whith haow to get expenses into reports Review Source Response from ExpensePoint December 14, 2020 Dear Wesley, Thank you for your great review of ExpensePoint. We are happy you are enjoying our system and our customer support has been helpful. Thank you for choosing ExpensePoint. We appreciate your business and look forward to a long relationship with your company. Kind regards, Sherry McKeen - Vice President - Global Client Relations TL Tammy L. Accounting Department Used the software for: 6-12 months ### "best decision I made for my company's expense reports.l I am a very pleased customer" July 6, 2017 5.0 Pros easy to use accounting reports available right away and shows each GL account and dollar amounts very user friendly excellent support and quick solutions and fixes calculates taxes and foreign exchange values they program the expense report to suit your business great product for the money available APP for android and apple phones takes clear pictures of receipts. great auditing features for approvals full access to fast and easy reports for monitoring or evaluating expenses easy set up when adding users always accurate for every tax required screens are clear and easy to follow Cons Review Source Response from ExpensePoint July 7, 2017 Dear Tammy, Thank you for the great review of ExpensePoint. It is really great to know that ExpensePoint is really working out well for you and your staff. The feature you mention of remembering a user's tax region actually exists in our desktop version, but not in the browser and mobile. We will be looking into this further to see if we can add this feature for the browser and mobile platforms. Thank you for being our client. Kind regards, Paul Ansloos - Director of Global Sales. MR Miranda R. Controller Used the software for: Less than 6 months ### "The site is very easy and gives great visibility into expenses and missing receipts." April 13, 2018 5.0 Pros I love that it holds people accountable to turning in their receipts and giving descriptions of what the expenses are for. Cons The receipt reader sometimes reads a receipt as "blurry" despite being scanned versus photographed. The receipt can be read from the image provided. It must be glitch that hasn't been worked through yet. However, when the receipt reader works and matches images to transactions on the company credit card it saves TONS of time. We love this feature even though it doensn't always work perfectly. Review Source Response from ExpensePoint April 30, 2018 Dear Miranda, Thank you for your great feedback for ExpensePoint. It is great to hear that ExpensePoint is really working to hold your employees accountable for their expenses. Regarding your comments regarding some images as being reported as blurry, we are looking into this because if you can read the receipt, we should definitely be able to read it also. I have asked your relationship manager Kelly to reach out to you with our findings regarding this. Thank you for choosing ExpensePoint and for being our client. Kind regards, Paul Ansloos Vice President - Global Sales & Marketing GC Gary C. CFO Food Production Used the software for: Less than 6 months ### "HMFC Review" April 23, 2019 4.0 Training and support from their reps was outstanding. Both very understanding and patient. Communication was great with video hook-ups. Personalised training video adds a personal touch. Pros Visibility of expense dockets through receipt wallet. Visibility of authorisations - who is holding up authorisations Cons Printing - reports still very clumsy. Would like the option to remove headers etc so you can just print the section that you want Review Source Response from ExpensePoint October 8, 2019 Dear Gary, We appreciate the time you have taken to review ExpensePoint. Your input matters to us. I am happy to hear that your experience with training and support was a favorable one. We value excellent customer service and are proud of our team for their prompt communication with clients and personal touch. Also thank you for your feed back regarding reports. I will forward your recommendation onto our development team. Kind regards, Sherry McKeen - Vice President - Global Client Relations RH Renee H. CLASS Case Manager Used the software for: Less than 6 months ### "David Thompson was very prompt and efficient in explaining expense point." January 9, 2018 4.0 Pros The convenience of the option of using an app. In addition, the accuracy of mileage due to google maps being attached. Cons Wish there was a feature to save the addresses. Due to the nature of my job. The addresses are used often. Review Source Response from ExpensePoint January 10, 2018 Dear Renee, Thank you for your great review of ExpensePoint and your feedback of our staff member David Thompson. I will certainly forward this on to him. As for your comment on the system saving addresses, I can see this being a great feature so I have added this request to our client 'Wish-List' which we review with our development services team on a regular basis, so hopefully this kind of feature can be added in the future. Thank you for being our client. Kind regards, Paul Ansloos V.P. Sales & Marketing BH Billie H. Business Manager Used the software for: ### "EASY EASY EASY" February 5, 2015 5.0 Transitioning from paper purchase orders and receipts to digital can be scary, but ExpensePoint made it easy for us. In a hurry? Just snap a picture of the receipt with your phone and submit. Done! No hassle of keeping up with receipts. There is a desktop version, too, that works in tandem with the mobile app so you never have to re-enter your expenses. Our staff loves it, and I don't have to track down purchase orders when it is time to pay the bills. The friendly and helpful ExpensePoint reps worked with us to customize the program to fit our needs. I highly recommend ExpensePoint for big and small companies. Review Source Response from ExpensePoint February 5, 2015 Hi Billie, Thank you for your feedback regarding ExpensePoint. It is great to hear that your staff are loving the program and how easy it is to use. We have put a lot of effort into making the system suitable to small and large companies alike so its great to receive your comments regarding that. Thank you so much for being our client. Its a privilege to serve your company. Best regards, Paul Ansloos Director Sales and Marketing SS Sabina S. Executive Assistant to CFO & SVP IT Used the software for: ### "Expense Point customer Kempinski Hotels SA" October 23, 2013 5.0 Kempinski Hotels SA implemented Expense Point nearly 3 years ago. Since this time we had a really good improvement handling our expense claims. The frequent travelers are able to do them online wherever they are and the approval process is online as well. All data can be converted to be uploaded into our accounting system. The handling itself is easy and self explanatory. The introduction videos on the welcome page gives every user a really good overview how to use the system. We use in addition a short manual for newcomers, which we prepared for our special needs. We still have sometimes problems, that the pages is not loading properly. But the support team at Global Point is quick in helping and can usually solve the problem within a day. We would definitely recommend the system. Review Source Response from ExpensePoint October 9, 2019 Dear Sabina, Thank you for your rating of ExpensePoint. We appreciate your feedback and look forward to continuing to provide you with excellent support. Thank you for your business. Best regards, Sherry McKeen VP-Global Client Relations AP Annemarie P. Operation Manager Used the software for: ### "The Best expense software, I have ever used. " November 9, 2015 5.0 I am a huge fan of expense point. Finally, an expense report that goes where I go. Both personally as well as administratively. Expense point's mobile app is great. No more loosing or forgetting receipts. I have it on my phone & can attach receipts to my expense reports by just taking a picture and uploading it. Honestly, it's the easiest and most convenient expense software I've ever used and makes doing expenses less of an imposition. The customer service representatives are like no other. They have always resolved every issue I have presented them. I walk away feeling like a pro. Thanks Expense Point! Review Source Response from ExpensePoint November 9, 2015 Dear Annemarie, Thank you so much for taking time and providing feedback regarding ExpensePoint. It really makes us happy when our clients share their experiences with using ExpensePoint. We are very grateful to have you as a client and we look forward to continuing to provide you with the very best expense management software solution. Warmest regards, Paul J. Ansloos Director, Global Sales & Marketing ExpensePoint MH Michele H. Accounting clerk/sales admin Automotive Used the software for: 1-2 years ### "Review from HEAD acoustics" December 3, 2020 5.0 We got rid of hand written expense reports which has allowed us to get the reports in a timely manner Pros it is easy to use and we like the mobile app Cons Not really other than being able to tie our corporate American express card so reconciling would be easier Review Source Response from ExpensePoint December 14, 2020 Dear Michele, Thank you for taking the time to review ExpensePoint and the favorable review. I am glad you have eliminated hand written expense reports! In addition, I am pleased to know you find our system easy to use, and you like the mobile app. Helping our customers save time and money is important to us. Thanks for your continued business and support. Kind regards, Sherry McKeen - Vice President - Global Client Relations AP Amanda P. PM Coordinator Financial Services Used the software for: 2+ years ### "Customer Service was and is AMAZING!!!" October 19, 2018 5.0 Theresa was great to deal with. Our company is trying to streamline how we do our expenses and Theresa is helping us get there. It has been such a smooth process, we rolled out our new process on Tuesday and quite a few employees are already working on the switch. Pros The functionality of the software is so easy. Cons There really nothing that we don't like about the software. Review Source Response from ExpensePoint November 14, 2018 Dear Amanda, Thank you very much for taking your time to provide us with your wonderful review of ExpensePoint. I am really pleased that ExpensePoint is helping you streamline your expense report process. Thank you for your nice comment about Theresa; I will certainly pass this on to her. Thank you for choosing ExpensePoint and for being our client. Kind regards, Paul Ansloos - Vice President - Global Sales & Marketing JN Jaco N. IT Manager Asia Pac Maritime Used the software for: Less than 6 months ### "Feedback " August 15, 2018 4.0 Overall experience has been very positive so far. Pros I can use the software from anywhere as long as you have an Internet connection. Can also get quick glance from your mobile phone. Cons It is a bit fiddly to install on Windows 10 Review Source Response from ExpensePoint August 20, 2018 Dear Jaco, Thank you for your review of ExpensePoint. We really appreciate the feedback and comment. We have not experienced any issues to my knowledge with installations in Windows 10 however I have asked your implementation manager to reach out to you to find out what your experience was like so we can understand how it was fiddly for you to install. Thank you for choosing ExpensePoint for your expense management system. Kind regards, Paul Ansloos - VP. Global Sales & Marketing MM Myrtelina M. Regional Human Resources Coordinator Used the software for: ### "A very useful tool that makes auditing and recording expenses a lot easier" April 7, 2015 4.0 Expense Point provides a wide range of options to track, review and audit expenses while it also lets you do it almost form anywhere. Even though it has some technical issues from time to time, customer support is fast responsive to any issue you may address to them. A very god deal of the program is the option of generating all kinds of expense reports based on an ample selection criteria. I would only recommend that they should work towards modifying the Credit Card report files to let you upload credit card expenses including previously all the criteria and in an easier way ( no adding one by one to the report) Review Source Response from ExpensePoint April 16, 2015 Myrtelina, Thank you for your excellent review on ExpensePoint. I really appreciate all your comments and also your recommendation. I have passed along your recommendation to our development team and you can be sure that this feature will be added to a future update for the system. Thanks so much for being our client. We really appreciate it. Paul Ansloos Dir. Global Sales & Marketing LP Lena P. Accounts Payable Restaurants Used the software for: Less than 6 months ### "Review" August 31, 2022 5.0 Pros Transactions imported from bank and can be matched to the expenses. Cons The workflow management is a bit complicated to learn. Review Source Response from ExpensePoint November 28, 2022 Dear Lena, Thank you for taking the time to provide a review for ExpensePoint. We know how important it is to ensure that our clients receive the support they need for workflow management. If you have any questions our support team is happy to help. Thank you for choosing ExpensePoint and for being our client; we appreciate your business. Respectfully yours, Sherry McKeen – VP-Global Client Relations CV Candace V. Accounting Specialist Used the software for: ### "Employee Expense Reimbursement is a BREEZE using ExpensePoint!!!" March 19, 2015 5.0 ExpensePoint software is extremely easy to use--implementation was a breeze with the knowledgeable folks at the company, especially Theresa Hicock. Our company has quite a few levels of approval and quite a complicated detailed system that needed to be figured out and implemented. This was done efficiently and patiently, updates are taken care of quickly, and the customer service supplied by Theresa Hicock is supreme. Theresa addresses every question or concern timely and effectively. Our process is seamless in its flow; I don't think there is a better system to be found!!! Thanks ExpensePoint and Kudos to Theresa!!! Review Source Response from ExpensePoint March 19, 2015 Candace, Thank you so much for the glowing review of ExpensePoint and of your support team. We really look forward to continuing providing you with the very best in employee expense management and support. We are also very pleased that you are our customer and we look forward to a long lasting relationship with you and your company. Kind regards, Paul Ansloos Dir. Global Sales VS Val S. Finance Director Non-Profit Organization Management Used the software for: 6-12 months ### "New to Expense Point" November 1, 2018 5.0 It cuts down my time, it makes it more efficient for my co-workers to submit expenses. Pros I like the fact that it cuts my time down more than half the time it took me prior to this. Cons That you can't get google maps on mobile Review Source Response from ExpensePoint November 14, 2018 Dear Val, Thank you for your great review of ExpensePoint. We really appreciate your comments. As for Google Maps tracking on the mobile, we are currently working on this and we will be working on a really special feature to enhance the process of tracking mileage. We look forward to revealing more on this in the new year. Thank you for choosing ExpensePoint as your expense management tool. We appreciate your business. Kind regards, Paul Ansloos - Vice President - Global Sales & Marketing. TW Tonia W. Accounting Coordinator Construction Used the software for: Less than 6 months ### "ease of use" December 3, 2020 5.0 Pros The support was pivotal to our success in using this product. Our rep was always available for questions and very helpful in finding solutions that met our needs. The system is so versatile that it can adapt as we grow. Cons The export of data is still being done manually as the entries on export do not match our needs. Review Source Response from ExpensePoint December 14, 2020 Dear Tonia, Thank you for your great review of ExpensePoint. We really appreciate your feedback regarding your experience with our customer support team. I will be passing your review on to them. Thank you for choosing ExpensePoint as your expense management system. We look forward to providing you with the very best of employee expense report automation for many years to come. Yours truly, Sherry McKeen VP-Global Client Relations AJ Andrew J. Treasurer Used the software for: ### "247Sports gives ranks ExpensePoint - 5 Stars" October 22, 2013 5.0 My hat is off to the folks at ExpensePoint. Our company needed a way for employees to easily submit travel expenses and quickly get reimbursed. ExpensePoint does all the hard work for us through their mobile and desktop apps. Their product allows our employees to quickly upload travel expenses in an efficient and organized manner. The employee's reports are then funneled on to their supervisor for approval. We at 247Sports could not be happier with ExpensePoint. Their products and technology are the best in the industry. Their support staff is equally as GOOD! Review Source Response from ExpensePoint October 9, 2019 Dear Andrew , Thank you for taking the time to review ExpensePoint so favorably. We are happy to know that your company enjoys using the mobile and desktop app and it is enabling your employees to upload travel expenses in an efficient and organized manner. We appreciate your business and look forward to a long relationship with you and your company. Sincerely, Sherry McKeen - Vice President - Global Client Relations rN ronnie N. VP Finance , and corporate controller Used the software for: 2+ years ### "I have implemented expense point in two companies and the experience is amazing :) will continuously" January 31, 2018 5.0 Pros Great customer and technical Service Fast response to issue and assistants Amazing staff better tracking of T&E Cons Review Source Response from ExpensePoint February 1, 2018 Dear Ronnie. Thank you for you great feedback of ExpensePoint. It really speaks volumes to us that you have implemented ExpensePoint in two companies and we appreciate the trust that you have placed in our company over the years. It is our privilege to be your employee expense management provider and we look forward to a long lasting relationship with you and you and your company. Kind regards, Paul Ansloos - V.P. Global Sales & Marketing RJ Richard J. CFO Food & Beverages Used the software for: Less than 6 months ### "Expense Point Review" September 16, 2019 5.0 Excellent. Pros Ease of use and like the features available. Cons Exporting issues into our general ledger. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing ExpensePoint free on-going support Review Source Response from ExpensePoint October 7, 2019 Dear Richard, Thank you for being a valued customer and for taking the time to review ExpensePoint. I am pleased that you are finding the system user friendly and enjoying the features. Thank you for being our client. Kind regards, Sherry McKeen VP-Global Client Relations ND Nicole D. FCO Computer Software Used the software for: Less than 6 months ### "Elegantly painless" July 23, 2018 5.0 We are truly paperless. No lost receipts. Do not double check the totals. My house and office are free of paper. Environment friendly. Pros Very easy to use Fast Agile Accurate, precise The colour theme Cloud bases and mobile accessible Works around our company requirements Cons I would like this product to be capable to work offline updating the system once connected to the net. Review Source Response from ExpensePoint August 20, 2018 Dear Nicole, Thank you for your wonderful review of ExpensePoint. I am very pleased by your review title 'Elegantly Painless'. This speaks volumes to us here at ExpensePoint and especially all of your comments in the 'Pros' section. I know you have commented that it would be great if ExpensePoint could work offline and I pleased to let you know that it does indeed work offline. If you have the desktop version of the program you can work offline. I will ask your implementation manager to connect with you to discuss how this works. Thank you for choosing ExpensePoint as your expense report software solution. We really appreciate your business. Kind regards, Paul Ansloos - V.P. 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