# The Studio Director Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is The Studio Director the right Dance Studio solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92419/The-Studio-Director/reviews --- The Studio Director 4.6 (98) [View alternatives](https://www.capterra.com/p/92419/The-Studio-Director/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of The Studio Director Ease of use 4.4 Customer Service 4.8 ## Pros and Cons in Reviews BM Bridget M Studio ManagerFine Art, 2 - 10 employeesUsed the software for: More than 2 years. “Overall pretty simple to use any a good way to keep track of families and accounts“ December 15, 2024 AD Andrea D BillingPerforming Arts, 2 - 10 employeesUsed the software for: 1-2 years. “SD was slow in response, had lack of communication, and failed to accept responsibility.“ June 6, 2024 BM Bridget M Studio ManagerFine Art, 2 - 10 employeesUsed the software for: More than 2 years. “User friendly, lots of features, dance studio specific“ December 15, 2024 AD Andrea D BillingPerforming Arts, 2 - 10 employeesUsed the software for: 1-2 years. “They are not responding to customer comments.“ June 6, 2024 MO Miranda O Co-Director of Pre-professional programPerforming Arts, 11 - 50 employeesUsed the software for: More than 2 years. “Finding contact information and running reports were very helpful.“ March 28, 2024 AB Audra B Director of Company DancersPerforming Arts, 2 - 10 employeesUsed the software for: More than 2 years. “It is very hard for staff to quickly take attendance for their class.“ March 28, 2022 DH Dawn H Owner/Business ManagerPerforming Arts, 11 - 50 employeesUsed the software for: 1-2 years. “We changed to another software for functionality that was more important for customer satisfaction. “ June 15, 2023 AB Audra B Director of Company DancersPerforming Arts, 2 - 10 employeesUsed the software for: More than 2 years. “I feel like I constantly have to switch between windows to do things.“ March 28, 2022 ## Showing most helpful reviews Showing 1-25 of 98 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Abid S. Manager Operations Banking Used the software for: 2+ years ### "Studio Director is a complete management solutions" October 31, 2021 5.0 My overall experience with this professional software is very incredible and strongly recommend the use of this software for management solutions. Pros Studio Directors provides its user a complete management solution at single platforms where we can enjoy their amazing features such as class management, attendance management, point of sale, online registration and many more. This is a cloud based software with very easy to use interface and they provides excellent customer services to their users. Cons The software is a complete package and i have not found anything problematic. Review Source CM Cindi M. Director Recreational Facilities and Services Used the software for: 2+ years ### "Great Support and Ease of Use" May 20, 2021 5.0 It auto computes my tuition, once I put my rates in, regardless of when the student enrolls. That is a huge benefit. Pros It is all encompassing containing class schedules, family and students information, teachers schedules, and tuition charging and tracking. Cons I would like to have my POS incorporated with this software so that I only had to use one system. Consequently I charge on my POS and I have to post in the SD, unless it is just a tuition type charge. Alternatives considered [Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing The Studio Director Specific to the industry, totally suited to my needs. Review Source AD Andrea D. Billing Performing Arts Used the software for: 1-2 years ### "Not User Friendly - Downgrade Since User Interface Upgrade" June 6, 2024 1.0 Major billing issue that lasted 3 weeks. SD was slow in response, had lack of communication, and failed to accept responsibility. No explanation or apology was ever provided. SD is ignoring their clients begging to return to the previous user interface. This is documented in the SD Idea Portal. They are not responding to customer comments. Pros Currently, we do not like much since the User Interface upgrade. Cons User interface upgrade during peak season that changed info that once was on a single page into multiple tabs. At least twice as long to navigate, harder to find information, and possible human error for employees since pivotal information is harder to find. Reason for choosing The Studio Director We will be switching to another service. Review Source MM Marie M. Director Fine Art Used the software for: 2+ years ### "Studio Director for Dance Studios" February 13, 2025 4.0 Overall I feel it was helpful for our studio, and best for someone that does not want to spend a lot of time figuring out the software program. Pros It was easy to navigate client accounts and transaction summaries. It was simple enough that you do not require a lot of accounting knowledge to operate the software. Cons There aren't as many reports as other studio software, and most charges need to be entered manually. Other software companies allow for set charges to be added by class or year. Review Source BM Bridget M. Studio Manager Fine Art Used the software for: 2+ years ### "Studio Director" December 15, 2024 4.0 Overall pretty simple to use any a good way to keep track of families and accounts Pros User friendly, lots of features, dance studio specific Cons The accounts are a little bit confusing to keep track of ie payments and charges Review Source AB Audra B. Director of Company Dancers Performing Arts Used the software for: 2+ years ### "Needs updates" March 28, 2022 3.0 I like the pre-approval feature and the online store feature. However, attendance tracking for faculty is not efficient. A staff portal with attendance and skill tracking would be a huge improvement. Allowing parents to schedule make-ups would be great as well. The event management is also time consuming. One window to drag and drop classes into an event would be preferred over constantly going back and forth between windows to add performances for classes and adding classes to an event. Pros The pre-approval feature makes registering for the next season so easy for parents. They don't have to search through all class offerings to find the classes they should sign up for. Cons I feel like I constantly have to switch between windows to do things. It is very hard for staff to quickly take attendance for their class. Switched from [Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/) I work for one studio where we use Jackrabbit and another that uses Studio Director. Review Source EJ Emily J. Assistant Director Performing Arts Used the software for: 2+ years ### "Dance studio with 400 students and several different seasons/programs" March 4, 2017 3.0 I started with The Dance Academy 3 years ago so that is how long i've had studio director. I have a feeling studio director has awesome functionalities and capabilities but my biggest obstacle is that i don't know how to use them and i don't know what i'm not using. For day to day, the software is great. Reliable, relatively user-friendly, and makes registration easy for me. Here are a few areas i think could be improved: -building emails and email campaigns, i know there's a drip campaign feature but i tried and could not figure out how to use it. To pre-program our emails to send automatically would be super helpful -I do not want my clients to be able to click the 'do not send me emails' option upon registration because they end up missing out on important communications from us -i had to manually go through and delete over 1000 families from the system recently, could not believe i couldn't just filter a group via a tag and delete them all in bulk... instead, this took hours and hours of my time -From a customer perspective, registration experience could be easier, better looking, and i want control over the emails a customer receives upon registering. -Would be great if i could automate a customized 'welcome' email as well as an email that automatically goes out to everyone 1 month and one week before class starts to prepare them for class. My main wish would be for a studio director consultant to sit down with me, analyze our current use of the software, listen to everything we do, everything we wish we could do, and then teach us how we could be using the software better, show us things we don't know, and just make sure we are operating as efficiently and effectively as possible with the product. Sort of like a nice, thorough audit of our current usage followed by a tutorial to improve future use. Pros The customer service is AMAZING. They alway get back to me fast, are patient and kind, and willing to talk by phone or email any time of the day. I REALLY appreciate this and it is pretty much 60% of why i'd recommend Studio Director. Cons It's a bit clunky at times, report pulling should be easier, emails should be better (take a look at mail chimp, THAT is a top notch email software), there are some major inefficiencies i've experienced, I have a feeling i am utilizing maybe 30% the software capabilities so as great as the software may be, there's definitely a lack of awareness/education would like help using it more and better. Review Source DH Dawn H. Owner/Business Manager Performing Arts Used the software for: 1-2 years ### "Good Studio Management Software" June 15, 2023 4.0 Overall we were satisfied with our use of The Studio Director. We changed to another software for functionality that was more important for customer satisfaction. There were things that the Studio Director does better than competitor tools, but there are gaps in most products in the market. Pros Love the ease of setup of our seasons, classes, billing and charging customers. Most functionality is there for running a dance studio or similar business. Cons Could not successfully list classes on our website with links directly to enrolling. No way to track private lessons and studio room usage to have a complete studio availability calendar. Not as user friendly as other studio management products. Review Source omar R. Profesor de danza Education Management Used the software for: Less than 6 months ### "Easy to use class management tool" January 20, 2020 5.0 I am pleasantly satisfied with the functionality that this tool has provided me with, it has allowed me to establish a much more organized work dynamic, where I can carry out the programming of my dance classes and choreographies, according to the student group. In addition to establishing evaluative methodologies for students, so they can through the application see their performance in our classes, so that parents can also monitor the activities that their children do in my classes. Pros It is a very robust web platform, which also has a mobile application. It allows the programming and management of classes, instructors, billing, as well as the control and monitoring of students. Additionally, it is very easy to use and to configure since it has a very friendly interface, so it does not require a learning curve, on the other hand it has a very affordable price. Cons It works efficiently, I have nothing negative to add, it is a very complete platform and has offered me good results. Review Source Edgar R. Consultor en comunicación y tecnologías de información Performing Arts Used the software for: I used a free trial ### "Alot less headaches for Studio Owners and Dance Teachers" November 27, 2018 4.0 Who cares about the looks when running your studio is the main part. When talking to studio owners and dance teachers they tend to realize that running this business is a more difficult task than jumping on stage. This application gives you alot for not a really big fee. Schedules, presentations, costumer relationship (a.k. parents), and even merchandise selling. Whether its online or on your mobile phone, it's always available so you can stay connected and watch your business grow! Pros A simple idea behind a big solution... a dance studio owner or director is nowhere near of knowing the big administrative task of persuing their dream of teaching young ones. Alot of funtions for running their business and even taking care of payments and schedules... it even tastes like your running a big school all within this app. Cons Design is not their biggest attributes but who cares when everything starts to work together. Review Source cM cathy M. owner Used the software for: 2+ years ### "There has been a lot to learn but worth it to help immensely with office management. " May 1, 2017 5.0 Pros Ease of communication with instructors, students and families. Keeping track of family balances. Comparison of year to year reports. Cons Sometimes the dashboard reports seem to fluctuate or not make complete sense month to month and I'm not sure if it's because the information is not entered correctly . For example our enrollment showed 10 people dropped out in the past 2 months and we know that didn't happen. Review Source CK Christina K. Owner Performing Arts Used the software for: 2+ years ### "The customer service with The Studio Director is outstanding! " July 24, 2017 5.0 Pros I love the ease of use. I am NOT computer savvy at all, and it is easy for even someone like me to use! Cons I haven't found anything I don't like yet! I guess if I could add anything, would be the option to make my own class category icons, something that looks more like my marketing material for various class types. I am looking forward to getting the app soon! Review Source LD Lauren D. Program Manager Used the software for: 2+ years ### "The customer support team is quick to respond and very knowledgeable. " May 4, 2017 4.0 Pros We are still discovering new and helpful features. There are many tracking, managing, and reporting options that we use daily to help our programs run more efficiently. Cons The reports don't always generate exactly what I'm looking for, but with so many choices I can usually find something close that will work. Review Source MB Melissa B. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Customer Service" November 19, 2016 5.0 I am the office manager for a small Tumbling & Cheerleading gym, this is our first year using TSD. As we work out the kinks and figure out the in's & out's of the program your customer service reps have been amazing! From big to small issues, they have been able to walk us through it all. We have been able to save a lot of time & trees with not having paperwork to do, and are proud of the fact that we have been able to go green! I know when I call that the calls back will be prompt and the person on the other end will be more than happy to help me solve any issue. Pros It's fairly straight forward when you are setting new events or private lessons up. Cons We allow our athletes to notify us that they are dropping from a session early on, however when we enter the drop information we loose the ability to evaluate them, This could be resolved by not dropping them till then end of the session, but then we would have to keep track of them elsewhere. The only worry with that would be missing someone, and it creates extra work- which was what we were trying to avoid in using TSD. Review Source ML Meghan L. Administrative Manager Fine Art Used the software for: 2+ years ### "Studio Director" September 12, 2018 4.0 Their customer service is excellent, the software is pretty user friendly just would love more ease of online registration and a more updated parent portal. Pros I love the costume measuring feature as well as company sizing. Cons I don’t like that texting isn’t a package deal it is ala carte. Review Source LG Leigh G. Office Manager Used the software for: 2+ years ### "Your customer service rep was a great help! She was very informative!" October 30, 2017 5.0 Pros The system is quite easy to work with. Seems to take all information entered accurately. Also easy to run reports needed. Cons Sometimes it is a little hard to find what I am looking for, but now I know to call the customer service if I need to. Review Source VJ Vanessa J. Xray Tech Health, Wellness and Fitness Used the software for: 2+ years ### "We love using studio director! " December 9, 2016 5.0 It makes our studio run smooth! With studio director, we are able to run our studio effectively. We organize, register, and all our accounts for all our families are kept organized on there as well. Review Source LM Lucy M. Managing Director Used the software for: ### "The Studio Director software is very easy to use and the Customer Service is excellent." March 12, 2016 5.0 Pros: Easy to use & great to be able to send emails. Cons: Requires too much information for Prospects, sometimes we don't get address, email & phone numbers from potential clients, so it won't let me enter them in the computer unless I have all that information. Details: Customer Service is always very quick to respond and accommodate our requests. Review Source Response from OnVision Solutions March 17, 2016 Thank you again for taking the time to write a review for The Studio Director! We appreciate the feedback, and encourage you to contact us for additional assistance at any time. Here's a trick you can use to speed up data entry when creating new accounts, particularly when you don't have access to client info. - when on the Family Info page, simply enter a dot or a dash in any of the required fields (leave the email field and all others below that blank) - \[Save Changes\] and you're done! - when adding a student to an account you can leave the Last Name field blank if the student has the same last name as the Family. The system will automatically apply the Family Last to the student, so you don't have to re-type it in. AH Angel H. Owner/Director Used the software for: 6-12 months ### "Studio Director Review by Dimensions Studio" September 7, 2016 5.0 LOVE LOVE LOVE this software!! I used another very un-user friendly before finding Studio Director and I couldn't be more thankful!! It does so much and more!! If I can't figure something out, I can always count on getting an answer quickly with a return call or email. I HIGHLY recommend Studio Director!! Pros Ease of Use! Cons Nothing!! Review Source JB Jaimie B. Used the software for: ### "I have everything I need through Studio Director to run my studio!" September 30, 2016 5.0 I went with Studio Director when I opened my dance studio almost 7 years ago. Back then, there weren't as many choices for software. However, even as newer programs have emerged, I have no need for anything else. Studio Director meets all of our needs. I love the ease of use from both our login and the parent's. I love all the reports to help streamline and find things. I love the costume ordering help. I love the inventory and ability for an online store. I love the recital/performance planning ability. And, I love the customer service. I don't even use all of the features, but know that I could should I need to. I also think it is great that they are constantly updating it to make it better. I honestly don't think that there is another program that does this much, so easily, and with such great customer service. I highly recommend it! Review Source KS Karen S. Business Manager Used the software for: ### "I am very happy we made the switch to The Studio Director!" March 18, 2016 4.0 I am very satisfied with our choice to switch to The Studio Director. Our previous database software felt clunky and did not have a helpful client interface, so we never put our schedule or registration online. With TSD, we have and our families love it. I am still learning how to fully use some of the features, but Customer Service and Support is wonderful!!! Whenever I have a question I cannot figure out on my own, they are quick to reply to my emails. I do wish the program had a staff feature, not just for teachers, but for admin and assistant staff. I'd love to be able to track all my staff in one place. I also wish I could easily see item balances rather than running balances in the family ledger, but just today I learned from a webinar how to make that a little easier. Review Source SR SAMANTHA R. Owner Education Management Used the software for: Less than 6 months ### "Fantastic! " November 16, 2016 5.0 I've really enjoyed getting to know and use Studio Director for our two locations of dance and gymnastics studios. It has so many wonderful capabilities and their customer service has always been top notch. Pros I can email by class, the text feature if needed, the portal for each family to log into to for less on my end to do. It is a toss up! Cons No employee time card features or tax features yet. Review Source EM Elizabeth M. Owner Performing Arts Used the software for: Less than 6 months ### "Customer service is very prompt in answering questions through email." August 10, 2017 4.0 Pros The many features it provides. We love the emailing feature from the software. We also love how it keeps everything we provide in one place including inventory. Cons The payment ledger can be a bit confusing. We are still learning about the software so we will see what else arises, but so far we love it. Review Source BA Berry A. School Administrator Performing Arts Used the software for: Less than 6 months ### "I had two human error mistakes with setting up the software and my issues were fixed efficiently." August 14, 2017 5.0 Pros User friendly navigation and set up. I appreciate the ease of reports and the look of the software. I've been using the software to set up for an upcoming opening of a new studio my company has started. Review Source SH Shane H. Owner Used the software for: ### "Best Customer Service Ever!" April 14, 2016 5.0 I have been using Studio Director for nearly 8 years now and have seen this software continually improve over time. It is by far the easiest to use and navigate and by FAR the easiest company to get service from. We started using SD when we only had 180 kids and now we are over 1000. We could have never gotten to where we are today without you! Thank you Studio Director for always being there for us when we can't figure something out! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.