# Page 3 | The Studio Director Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is The Studio Director the right Dance Studio solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/92419/The-Studio-Director/reviews

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The Studio Director

4.6 (98)

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Last updated March 13th, 2026

# Page 3 - Reviews of The Studio Director

## Showing most helpful reviews

Showing 51-75 of 98 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MN

Myken N.  
Executive Director  
  
Used the software for: 2+ years

### "Studio Director has made registration & bookkeeping so easy and the customer support is outstanding"

November 28, 2017

5.0

Pros

I love the automatic billing and payment plan feature. The performance/recital reports create the recital program eliminating hours of work.

Cons

I wish it would send the payment confirmation emails to the clients and specify what was charged and paid for, for example a private lesson, costume charge.

Review Source

JF

Judith F.  
Studio Owner  
  
Used the software for: 2+ years

### "Once the system is set up with our classes, it's really easy for me and all our customers to use. "

January 25, 2018

4.0

Pros

The layout of classes is neat colourful And specific. I like the little icons that identify each genre

Cons

I would like a facility for parents to book private lessons and have them charged to Their account. At the moment I do not know who is having private lessons with which teacher.

Review Source

JB

Jacque B.  
Studio Owner  
  
Used the software for: 2+ years

### "We love Studio Director and the excellent customer service and ability to customize features."

July 28, 2017

5.0

Pros

Ease of use, web-based, customer service, customizable features. We appreciate how quickly Studio Director staff responds to questions.

Cons

How complicated some customized features are. Inability to quickly add a drop in class for a punch card student.

Review Source

KN

Kris N.  
Business Manager/Enrollment Coordinator  
  
Used the software for: 2+ years

### "Function and Service - Studio Director DELIVERS"

October 30, 2017

5.0

Pros

Ease of use! Lots of reporting features - I love that I can request new reports and they are usually implemented.

Cons

I wish promo codes would allow users to receive a discount when they enter the code and it could be deducted from the payment due.

Review Source

RJ

Rebecca J.  
Owner  
Fine Art  
Used the software for: Less than 6 months

### "Great for a start up"

October 5, 2016

4.0

As a new dance studio this program has really helped me put a lot of important information together in one spot. I have been able to focus on running the business and getting more clientel because I don't have to wait for people to call so I can register them they register themselves on line and can control what their child is doing. This has been extremely helpful in that everyone is in the correct class in the computer and everyone is able to access any information they may need. The program is fairly easy to set up, even with my computer illiteracy I could manage on my own.

Pros

That the parents control their own accounts and can get the information about tuition and dates that their child is in class through their account. It is nice to be able to handle other business without needing to worry about this.

Cons

Managing discounts for classes could be easier, it was not simple to find where to insert the information and when I have made adjustments to students tuition the discounts that should automatically change don't.

Review Source

KL

Karen L.  
Business Adminstrator  
Sports  
Used the software for: 2+ years

### "Easy to navigate through the program"

June 29, 2017

4.0

Pros

Information is very accessible, allows for good communication with members. Reports are very helpful with our daily operations.

Cons

Would like to see the ability to change fonts or text colors in notes, etc. Make bold, underline, or italic

Review Source

CB

Candi B.  
Director of Operations  
Consumer Services  
Used the software for: 2+ years

### "Excellent software and best customer support!"

December 22, 2016

5.0

I could not run my business without Studio Director! It is hands down the best software, so user friendly, and the customer support that comes with it is priceless. Worth every penny!

Pros

Online enrollment, ease of running payments, automatic payments, and customer support

Review Source

PT

Paula T.  
Director  
  
Used the software for: 6-12 months

### "GREAT CUSTOMER SEVICE!"

November 15, 2016

5.0

It won't take long t receive an answer from this company. I am so impressed with the return calls or emails to help me out whenever I need them...and with the speed that's amazing. They are always available to make the corrections whenever I make the mistakes!

Pros

Ease

Cons

Can't calculate for my taxes- especially my expenses each month. Would really like to have it all in one place. Wish you would add that feature.

Review Source

MM

Marthavan M.  
Administrator  
Performing Arts  
Used the software for: 1-2 years

### "SSBT Review"

January 12, 2017

5.0

We have loved working with studio director. While our technical prowess can limit us at times, the customer support staff always eases our difficulties efficiently.

Pros

overall capabilities

Cons

tuition troubles

Review Source

DF

Debbie F.  
Director/Owner  
Education Management  
Used the software for: 6-12 months

### "Awesome Customer Service"

September 29, 2017

5.0

ease of use

Pros

Personalized customer service and user very user friendly. I would highly recommend this software to all studios.

Cons

That I have to hit save changes every time. Still learning the program. We haven't hit too many road blocks yet. We need to learn how to not see other sessions in ledgers.

Review Source

KB

Kari B.  
Artistic Director  
  
Used the software for: 2+ years

### "Customer Service is excellent! "

August 7, 2017

5.0

Pros

I like that this software has functions for every aspect of my business. Recently, I asked if a certain function was available, and they created this function for me within the day. Totally awesome.

Cons

The tabs are not always self explanatory, but with the excellent customer service, its an easy fix.

Review Source

VJ

Vanessa J.  
Studio Director Manager  
  
Used the software for: 2+ years

### "We love it for our dance club!"

June 10, 2017

5.0

Pros

We love it for our club. We try to use more and more of the program each year. We use it for pre approving, registering and keeping track of all of out dance families.

Cons

Some of the things the program does we don't use or it won't work for our club. A few of the reports are difficult to read.

Review Source

LD

Loanne D.  
  
  
Used the software for:

### "We absolutely could not run our studio without this software!"

March 15, 2016

5.0

The Studio Director has been an invaluable tool for us in managing our studio and communicating with our students and families. The interface is easy to use to set up classes, payments, student, family information, and so much more. As our studio grows, we've appreciated the report tools to manage the volume of class and student information in our database. We really like the email tool, with enhanced graphic and layout options, which allows us to create professional email communications to our students and families. The technical support we've had from the Studio Director staff has been phenomenal, and they've been able to resolve any questions or inquiries for us within hours, not days. There is so much flexibility to this tool, and as we expand our business, we are able to take advantage of more features of the software. We definitely made the right decision in choosing Studio Director to manage our studio information.

Review Source

CD

Cindy D.  
Program Registrar  
  
Used the software for: Less than 6 months

### "It's easy to understand and navigate"

June 27, 2017

4.0

Pros

The detailed family account page. I like how easy it is to navigate between the parents and students information.

Cons

I wish each class had a feature to take attendance all at once for the whole class as oppose to one student account at a time.

Review Source

Response from OnVision Solutions

June 27, 2017

Hi Cindy, If you go to the class page that you are looking to do attendance for all at once, you can choose "Attendance, Make-ups & Drop-ins" in a blue box on the right side of the screen to record attendance for everyone at once instead of going to the student's pages.

MS

Ms. S.  
Studio Director  
  
Used the software for:

### "Great Software!"

September 11, 2014

5.0

I was in love with the ease of use of this software immediately! It is very user friendly and I didn't feel like I had to have a degree in computer programming to operate it. I had been with another program that was highly rated for tow months. The customer service couldn't always help me. I would call hoping to speak to an individual but got a recorded message. Instead of them calling me back, they sent an email. This happened time and again. Started using Studio Director, got into a jam, called and they actually returned my call! They helped me in layman's terms and I was able to continue working in the software. It took me over two weeks to set up the previous software, but only a week with Studio Director. Mind you, we have a small studio. Anyway, I am very pleased.

Review Source

MF

Melissa F.  
Admin and Ops Associate  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "I think Studio Director is great! "

July 18, 2017

5.0

Pros

I love the ease of the user interface. It's very intuitive which is helpful when trying to figure out a new feature.

Cons

The amount of clicking that needs to be done to upload documents to a profile. I find it could be an easier process.

Review Source

KS

Karsia S.  
Owner  
  
Used the software for: Less than 6 months

### "Best Software Out There!"

August 21, 2016

5.0

I have tried 4 software program and this by far has been the nest experience. Customer service is excellent and the software is very easy to use.

Pros

There are so many... Mainly this software is very user friendly.

Cons

I wish there was a way to block out entire weeks for holidays. I also wish the waiver option was immediately following the dancer info page. Many of my clients don't know it is there.

Review Source

EL

Elizabeth L.  
Owner  
Fine Art  
Used the software for: Less than 6 months

### "Great Service!"

June 21, 2020

5.0

Pros

We appreciate Studio Director as our software. Learning curve is simple, Service is exceptional!

Cons

Nothing to List for this category.

Review Source

RT

Rachel T.  
Kaplan ACT Tutor  
Higher Education  
Used the software for: 1-2 years

### "Nice Way to Manage Dancer Account"

September 30, 2020

5.0

The Studio Director has been a very convenient way to submit dance class payments.

Pros

The Studio Director allows me to make payments for my student's classes, as well as see her financial history.

Cons

Sometimes, I find it difficult to interpret the financial data and it is not always easy to tell which payment type is selected.

Review Source

SP

Shelly P.  
  
  
Used the software for:

### "Best choice I ever made for my Studio!"

November 15, 2016

5.0

I looked at several programs before finally making my choice to go with Studio Director. I am glad I looked around because when I finally found Studio Director, I found everything I needed in one package (that all the others were missing). It has been worth every minute spent learning and every penny spent on services! Support is fantastic! Rates are fair and reasonable! I find it very user friendly and my customers love being able to do business on-line! I am just sorry it took me so long to find. If I would have known about them sooner, I would have switched a long time ago. Hands down, THE BEST program in the industry!

Review Source

MD

Monique D.  
Director/Manager  
  
Used the software for:

### "Great Platform to Use for Class Organization"

April 12, 2016

5.0

The software is excellent for class organization and is good for email communication to members and prospects. It is easy to read and operate as a layman. Con-Billing Issues: not being able to separate out registration fees based on seasons, sibling discounts not applying between seasons. Unable to run auto pay and specifically separate to unpaid charges. Customer Service Issue: Phone calls are not answered, a message is left then a call is returned within one hour. It is inconvenient based on time zone and class operating times. Customer service is great when connected on the line with a representative.

Review Source

AS

Angelika S.  
  
  
Used the software for:

### "One satisfied customer!"

November 15, 2016

5.0

For the first six years of our school existence we used a different software until I had it with those unlogical features. I wish we would have used The Studio Director from the start. We're now in our 4th year with this software and it couldn't get any easier but it does. They listen to our complaints and suggestions and update the software every few months to make it easier to use or to add new features. We're very happy to use it -every day!

Pros

That we can do anything within our business with it

Review Source

SQ

Sallie Q.  
  
  
Used the software for:

### "Customer Service is GREAT"

June 8, 2016

4.0

I frequently have questions on the best way perform various functions in the database. Customer Service is consistently knowledgeable and timely in their responses. I sincerely appreciate the lengths they go to in making sure the customer understands how to get the most out of the system. While the system is relatively user-friendly once you know the basics, having Customer Service there to help for the specialty functions is really helpful - especially Steve, Sharon and Pam.

Review Source

RF

Ruth F.  
  
  
Used the software for:

### "The best customer support ever!"

September 30, 2016

5.0

When we switched over to Studio Director I was worried that I wouldn't have support in changing my system of billing and running my studio. I shouldn't have worried because Studio Director has the most responsive support people ever. They always get back to us within a couple of hours and they help us understand things in a timely manner, which is very important to a busy studio. Thank you Studio Director!

Review Source

RH

R. H.  
  
  
Used the software for:

### "We love The Studio Director"

January 17, 2017

5.0

We love that we email or call support and within 1-2 hours have a response from a customer service representative. They are helpful in setting up new rates on a yearly basis and offer excellent customer service complete with clear details of how to fix our concerns. They also have been receptive in taking into account our requests for updates and changes to the functionality of the system.

Review Source

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