# 1 EDI Source Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about 1 EDI Source Software - reviews, pricing plans, popular comparisons to other EDI products and more. Source: https://www.capterra.com/p/92420/EDI-HQ --- # 1 EDI Source Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) 1 EDI Source ## What is 1 EDI Source? 1 EDI Source, an Epicor company, is a leading electronic data interchange solution that integrates back-office systems including Epicor, Microsoft, Sage, SAP, Infor, Oracle, and NetSuite. There are over 50,000 pre-mapped trading partners, traditional EDI, or other B2B formats such as JSON, XML, REST API, or connections to eCommerce marketplaces and storefronts. Put 30+ years of experience to work for your business and help improve your revenue, margins, and agility. ## What is 1 EDI Source used for? [EDI](https://www.capterra.com/edi-software/)[Order Management](https://www.capterra.com/order-management-software/)[Integration](https://www.capterra.com/integration-software/) Overall rating Based on 81 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 1% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## 1 EDI Source alternatives Highest Rated [5.0 (16)](https://www.capterra.com/p/275729/SBSA/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (60)](https://www.capterra.com/p/181545/ConnectPointz/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (43)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Infocon Systems WebEDI](https://www.capterra.com/p/163009/Infocon-Systems/) [4.8 (39)](https://www.capterra.com/p/163009/Infocon-Systems/#reviews) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163009/Infocon-Systems/) [View all alternatives](https://www.capterra.com/p/92420/EDI-HQ/alternatives/) ## FAQs about 1 EDI Source Overview ### What problems does 1 EDI Source solve? 1 EDI Source solves manual EDI processing, poor transaction visibility, and slow error resolution by automating document flows, simplifying mapping, and surfacing inbound, outbound, and failed transactions in dashboards and alerts. EDI coordinators, operations teams, IT staff, and companies onboarding many trading partners benefit most. Answer based on 49 reviews Overview ### Which roles and teams benefit most from 1 EDI Source? 1 EDI Source is most used by IT managers, IT directors, and EDI teams that oversee system integrations, partner connectivity, and transaction visibility. Business analysts, developers, and data integration specialists use it to streamline data exchange workflows, while finance and executive leaders benefit from improved operational accuracy, compliance, and supply chain coordination. Answer based on 79 reviews Overview ### What company size and industries is 1 EDI Source built for? 1 EDI Source is built mainly for small businesses, which make up 47% of reviewers, and it is used most in wholesale at 11%. It also serves midsize businesses at 40% and enterprises at 13%, with notable use in logistics and supply chain and consumer goods at 7% each, mainly for EDI. Answer based on 81 reviews Features and Usability ### What are the key features of 1 EDI Source? 1 EDI Source includes core EDI and AS2 capability, graphical data mapping, and workflow scheduler tools that automate trading partner transactions. Reviewers also highlight dashboards with alerts/notifications, search and drill-down visibility for document monitoring, archiving and retention, plus ERP and API integrations for managing data across multiple formats. Answer based on 34 reviews Integrations ### Which third-party tools and platforms does 1 EDI Source integrate with? 1 EDI Source connects natively to StarShip and supports over 20 integrations across ERP and business systems, including Microsoft 365, Dynamics 365 Business Central, NetSuite, SAP ERP, Sage Intacct, JD Edwards EnterpriseOne, Infor CloudSuite, and Epicor. These integrations cover shipping, ASN creation, and core business data exchange. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does 1 EDI Source offer? 1 EDI Source provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and setup support. Answer based on 8 reviews Getting Started and Support ### What customer support options does 1 EDI Source offer, and how do users rate the experience? 1 EDI Source offers email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live support. Users often describe support as knowledgeable, friendly, and quick to respond, especially during onboarding and troubleshooting. Some reviewers, however, report inconsistent technical depth, slow ticket turnaround, limited self-service resources, and costly consulting. Answer based on 32 reviews Features and Usability ### How easy is mapping in 1 EDI Source? 1 EDI Source makes EDI mapping approachable for many teams with graphical tools, quick edits, and strong visibility into map changes. EDI coordinators, SQL users, and enterprise teams often find custom mappings manageable, but some users say advanced scenarios feel clunky, validation could improve, and certain any-to-any translation workflows need extra steps. Answer based on 22 reviews Bugs and issues ### Does 1 EDI Source have many bugs or reliability issues? 1 EDI Source generally delivers stable day-to-day EDI processing with clear error visibility and alerting that help teams troubleshoot quickly. Many users describe minimal issues and easy problem tracking, though some mention UI glitches, update-related problems, VPN limitations, and slower support responses when fixes or technical changes are needed. Answer based on 28 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 4.5 (20) 60.00% of 20 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges EDI 4.5 (19) 63.16% of 19 reviewers that rated this feature as important or highly important Transfer of data from one computer system to another Data Transformation 4.5 (18) 55.56% of 18 reviewers that rated this feature as important or highly important Translate EDI formats into data suitable for use with company applications. Multiple Format Support 4.5 (14) 64.29% of 14 reviewers that rated this feature as important or highly important Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Multiple Data Sources 4.5 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Allows users to manage data from a number of sources Third-Party Integrations 3.6 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 1 EDI Source 54 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN) Automatically create schedules based on business needs or employee availability and qualifications Manage customer orders that cannot be filled immediately due to out-of-stock items Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Assemble data from multiple sources Connect to big data sources Import and export data to and from software applications Ability to handle large datasets Track the management and flow of data throughout the organization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Translate EDI formats into data suitable for use with company applications. Data vault where data is aggregated for later distribution to applications. Supports common databases such as MySQL and Oracle Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Transfer of data from one computer system to another Integrate with existing ERP systems Process of extracting, transforming, and loading data Automated handling of non-compliant EDI transmissions. Move files across different systems or networks Identify which applications need to exchange data and enable these data connections Captures invoice data and maintains comprehensive records for auditing and reporting purposes Observe and track the demand, usage, progress or quality of a system, product, or user Allows users to manage data from a number of sources Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Receive data and information in real time Active monitoring of systems, applications, or networks Managing orders that a customer purchases repeatedly and regularly View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Search and filter data across systems to locate required information by entering keywords or certain criteria Manage and track orders being shipped to customers Manage special order requested by a customer Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allows the integration of data between different web services Create, design and manage workflows for repetitive tasks Allows automated and event-driven transaction scheduling Get Advice We can help you find the software with the features you need. Features 4.4 (68) 4.4 Based on 68 reviews ## Pricing Value for money 4.5 (64) Value for money 4.5 (64) 4.5 Based on 64 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[ Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[ Kinetic](https://www.capterra.com/p/249741/Kinetic/)[ JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (80) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (80) 4.5 Based on 80 reviews ## User reviews Overall rating 4.6 Based on 81 reviews Filter by rating 5(54) 4(24) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent TE Tamra E. EDI ADMINISTRATOR Retail ### "1 EDI Source" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2025 It has been really good for the most part, support is great! Pros The ability to maintain the data and mapping ourselves Cons Lack of some reporting abilities to extract the data. Switched from [TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/) Lack of flexibility with the old system for mapping and reporting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2025 Thank you for taking the time to share your thoughts. We're happy you find that the software empowers you to maintain data and mapping yourself. We're just as happy to support you. If you would like training on reporting to get to what you need, we can set something up. Please reach out if you're interested. PM Pamela M. Reporting Analyst Marketing and Advertising ### "Review of HQ" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 February 24, 2025 Pros Detailed information available on HQ EDI. Cons How complex HQ is to create filtered reports Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2025 Thank you for taking the time to provide feedback. We're glad you are enjoying the detailed information available on the product. If you would like training on reporting we'd be happy to set something up. Please reach out if you're interested. JD Josh D. Director of Operations Wholesale ### "1 EDI Source Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2025 Worked with implementing a new EDI install with new software at a top level. Basic use of dashboard. Communication with accounting and 1 EDI Source leads. Pros Good onboarding support staff such as \[sensitive content hidden\] Easy to use dashboard. Cons Costs but wouldn't say it is driven by 1 EDI Source, rather the EDI space as a whole. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2025 Thank you for taking the time to share your experience. It's great to hear your onboarding experience was positive. We're glad you feel supported by our staff, we constantly work to improve customer experience. PC Peter C. Developer Electrical/Electronic Manufacturing ### "Solid product and professional services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2025 They are very easy to work with. They respond and resolve my inquiries quickly. Pros The AS2 Complete and EDI HQ are solid products. They are easy to use. Cons I wish there are more whitepaper and examples that advise how to use the product more effectively. Switched from [IBM Cloud](https://www.capterra.com/p/240584/IBM-Cloud/) Cost is the major factor. We use very little functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2025 Thank you for your feedback, we're glad you find value in the products! We're always here to work with you to help maximize product knowledge and usage. Please feel free to reach out, we're happy to discuss more. PB Paul B. Demand Planning and VMI Manager Industrial Automation ### "1 EDI Source - Solid" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 14, 2025 My experience with 1 EDI source has been great. I can't think of a time that they ever let me down. Pros 1 EDI Source has great support! Never had had any issues for the years that we have used them. Cons I wish I knew how to leverage the technology more, I know it is capable of a lot, but I only know so much. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2025 Thanks for your glowing review Paul! We're glad to hear you enjoy the product. We do offer training and would be happy to discuss more. Please reach out to learn more about our offerings. Check out our website here: https://www.1edisource.com/edi-services/edi-training/1edi-university/ AM Alonna M. EDI Coordinator Environmental Services ### "Content with 1 EDI Source" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 14, 2025 Pros Love that we have access to the data/maps Absolutely love \[sensitive content hidden\]! Cons Slowness of HQ lately. Outages are more frequent Alternatives considered [SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/) Reasons for choosing 1 EDI Source Ability to see data and map and edit. We did have another EDI sofware previous but it was not listed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2025 Hi Alonna, we're so glad you love the product and the team. Thanks for your feedback. We'll send your note about the speed and outages to product management. BC Brent C. Director Of Information Technology Logistics and Supply Chain ### "1 EDI Source Products Just Work!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 14, 2025 I have been using 1EDI Source products for many years and find them to be reliable, and easy to use in most cases. There are a few issues that need some work, but overall it has been a money saving product in our environment. Pros EDI-HQ is very reliable and has kept a similar interface over the years, which makes moving from version to version much easier. The AS2 product is very reliable and we have not had many issues with it since we started with it. Solid programs. Cons There are some issues I have had with AS2 Complete connecting email with Azure Exchange. On EDI-HQ we have seen some UI issues on the mapping section, but we are not on the latest version yet, so that may have been fixed. The issue's we see are mostly in highlighting that will not go away. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2025 Thanks for taking the time to share your valuable feedback. We appreciate that HQ and AS2 are great tool for you and that you're enjoying the continuity. We will share your feedback regarding Azure Exchange connectivity with our product management team. JZ Jamie Z. Controller Machinery ### "Ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2024 Pros It is easy to sign in and change profile information. Cons I wanted to access and pay invoices, but can't seem to figure that out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 19, 2024 Thank you for your feedback. We are constantly working to improve our billing process to make it smoother for customers like yourself. We appreciate your continued partnership! PN Paul N. Director Financial Services ### "My revieww" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 February 13, 2024 Pros Well designed application. uershlhdaefh a.kefc v Cons Difficult to administer in changing infrastructure environment. No temp licenses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 19, 2024 Thank you for taking the time to share your feedback. We understand the different challenges a hosted environment can present based on permission levels. We do offer temp keys and would be happy to discuss setting you up with a temp key. Please reach out if you would like to do so. AN Anonymous User Director of Technology Wholesale ### "It works, but is it the best?" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 13, 2024 Was not, or did not seem to know NetSuite during the implementation. We have to show them how to do many things. Each time a certificate needs updated (typically annually) it is VERY difficult to get them to schedule the update properly. Any time you need help, it is VERY difficult to get someone to assist you. Then once you get someone to assist you, it takes them forever to get anything done. Pros Once it is configured properly, it seems to work. Cons Takes forever to get any changes made. It is like pulling teeth for them to help. You will submit a ticket and you get a very short response. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 22, 2024 We're truly sorry to hear about your recent experience with 1 EDI Source. We take your feedback seriously and would like to address the concerns you've raised. We are actively working to enhance our process to ensure faster and more effective resolutions. We understand the critical importance of being proficient with integrations like NetSuite, and we are strengthening our training programs to support our clients during the implementation phase better. Regarding the certificate updates and assistance if with AS2, we have an enhancement that can solve this challenge. We’d love the opportunity to discuss this further and see how we can improve your experience. Please feel free to reach out to us through our customer success channel. [View all Reviews](https://www.capterra.com/p/92420/EDI-HQ/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Infocon Systems WebEDI vs 1 EDI Source](https://www.capterra.com/compare/92420-163009/EDI-HQ-vs-Infocon-Systems)