---
title: "1 EDI Source Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about 1 EDI Source Software - reviews, pricing plans, popular comparisons to other EDI products and more."
source_url: "https://www.capterra.com/p/92420/EDI-HQ/"
page_type: "product"
language: "en"
---

# 

 1 EDI Source Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

1 EDI Source

## What is 1 EDI Source?

1 EDI Source, an Epicor company, is a leading electronic data interchange solution that integrates back-office systems including Epicor, Microsoft, Sage, SAP, Infor, Oracle, and NetSuite. There are over 50,000 pre-mapped trading partners, traditional EDI, or other B2B formats such as JSON, XML, REST API, or connections to eCommerce marketplaces and storefronts. Put 30+ years of experience to work for your business and help improve your revenue, margins, and agility.

## What is 1 EDI Source used for?

[EDI](https://www.capterra.com/edi-software/)[Order Management](https://www.capterra.com/order-management-software/)[Integration](https://www.capterra.com/integration-software/)

Top alternative

Featured

Overall rating

Based on 88 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for 1 EDI Source?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.epicor.com/&name=1 EDI Source)

Rating Breakdown

4.6

+−

Features4.4

Value for Money4.5

Ease of Use4.4

Customer Service4.5

Rating Breakdown

4.6

Features4.4

Value for Money4.5

Ease of Use4.4

Customer Service4.5

## 1 EDI Source Reviewers Verdict

Updated August 2026

AI summary

-   1 EDI Source suits IT managers, EDI coordinators, and integration specialists managing document flows and partner onboarding.
-   Users most consistently value its mapping capabilities, intuitive interface, and responsive customer support.
-   It simplifies daily EDI management by automating data exchanges, surfacing issues, and reducing manual intervention.
-   Buyers should weigh a few practical considerations: some users mention occasional partner setup difficulties, bugs, and slower performance during heavy use.
-   It fits small to midsize businesses needing flexible EDI mapping, but may not suit teams expecting consistently modern UI or instant performance.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### 1 EDI Source

4.6 (88)

VS.

[4.8 (60)](https://www.capterra.com/p/181545/ConnectPointz/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (88)

Ease Of Use

4.6 (39)

Value For Money

4.5 (71)

Value For Money

4.8 (39)

Customer Service

4.5 (87)

Customer Service

4.8 (39)

## 1 EDI Source alternatives

[4.8 (43)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (16)](https://www.capterra.com/p/275729/SBSA/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Infocon Systems WebEDI](https://www.capterra.com/p/163009/Infocon-Systems/)

[4.8 (39)](https://www.capterra.com/p/163009/Infocon-Systems/#reviews)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163009/Infocon-Systems/)

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

[4.2 (523)](https://www.capterra.com/p/155593/SPS-Commerce/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/155593/SPS-Commerce/)

[View all alternatives](https://www.capterra.com/p/92420/EDI-HQ/alternatives/)

## FAQs about 1 EDI Source

Overview

### What problems does 1 EDI Source solve?

1 EDI Source solves manual EDI processing, poor transaction visibility, and slow error resolution by automating document flows, simplifying map creation, and surfacing exceptions through dashboards, search, and alerts. EDI coordinators, operations teams, IT staff, and ERP administrators benefit most when onboarding trading partners and troubleshooting transmission issues.

Answer based on 49 reviews

Overview

### Which roles and teams benefit most from 1 EDI Source?

1 EDI Source is most used by IT managers, EDI coordinators, and integration specialists who manage electronic document exchange, partner onboarding, and system connectivity. Business analysts and finance leaders use it to improve transaction accuracy, monitor data flows, and support order, invoicing, and supply chain workflows across trading partners.

Answer based on 79 reviews

Overview

### What company size and industries is 1 EDI Source built for?

1 EDI Source is built for small businesses first, with 47% of reviewers from that segment, and it is most used in Wholesale at 11%. It also serves midsize businesses at 40% and enterprises at 13%, with strong presence in Logistics and Supply Chain and Consumer Goods at 7% each for EDI.

Answer based on 81 reviews

Features and Usability

### What are the key features of 1 EDI Source?

1 EDI Source includes core EDI and AS2 capability, graphical data mapping, and workflow scheduler tools that automate transaction processing. Reviewers also highlight dashboard visibility, alerts and notifications, document search and archiving, plus ERP and API integrations for managing trading partners, maps, and real-time data flows.

Answer based on 34 reviews

Limitations

### Does 1 EDI Source have many bugs or reliability issues?

1 EDI Source generally runs reliably for daily EDI processing, with many teams describing it as low maintenance and easy to monitor. Users often point to clear error reporting and alerts, though some mention UI quirks, debugging challenges, update-related issues, and slower support when problems need deeper technical help.

Answer based on 28 reviews

Integrations

### Which third-party tools and platforms does 1 EDI Source integrate with?

1 EDI Source supports over 20 integrations, including StarShip for shipping and ASN creation, Microsoft 365, NetSuite, SAP ERP, Dynamics 365 Business Central, Microsoft Dynamics GP, Microsoft Dynamics SL, Sage Intacct, Sage X3, and Epicor.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does 1 EDI Source offer?

1 EDI Source provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online options support guided setup, webinars cover scheduled product instruction, and documentation gives written reference material for self-paced review and ongoing use.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does 1 EDI Source offer, and how do users rate the experience?

1 EDI Source offers email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live representatives. Users often describe support staff as knowledgeable, friendly, and quick to respond, especially during onboarding and troubleshooting, though some report limited self-service documentation, costly consulting, slow ticket turnaround, and inconsistent technical depth.

Answer based on 32 reviews

Features and Usability

### How good is 1 EDI Source for EDI mapping?

1 EDI Source makes EDI mapping accessible for many teams, especially users handling custom partner requirements and mixed file formats. Many describe the mapper as flexible and easy to learn, with quick feedback and strong editing tools, though complex scenarios can feel clunky and some advanced mapping tasks still need support.

Answer based on 22 reviews

## Features

AI summary

Based on 498 EDI reviews

Capterra reviewers point to these as the top features buyers look for in EDI software:

-   **Data Import/Export** (**54%** of reviewers rated this feature as critical)
-   **Data Mapping** (**65%**)
-   **Data Transformation** (**49%**)

1 EDI Source supports all three features reviewers rank highest: **Data Import/Export**, **Data Mapping**, and **Data Transformation**. Together, these capabilities help businesses move data between systems, match fields accurately across trading partners, and convert information into the required formats, allowing teams to improve EDI accuracy, reduce manual work, and keep transactions moving efficiently.

Data Import/Export

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Data Transformation

4.6 (21)

61.90% of 21 reviewers that rated this feature as important or highly important

Translate EDI formats into data suitable for use with company applications.

Multiple Format Support

4.5 (15)

66.67% of 15 reviewers that rated this feature as important or highly important

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Third-Party Integrations

3.8 (13)

46.15% of 13 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Alerts/Notifications

4.4 (25)

68.00% of 25 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

EDI

4.5 (19)

63.16% of 19 reviewers that rated this feature as important or highly important

Transfer of data from one computer system to another

1 EDI Source 55 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- AS2 Capability: Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Aggregation and Publishing: Assemble data from multiple sources
- Data Connectors: Connect to big data sources
- Data Import/Export: Import and export data to and from software applications
- Data Management: Ability to handle large datasets
- Data Mapping: Track the management and flow of data throughout the organization
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Transformation: Translate EDI formats into data suitable for use with company applications.
- Data Warehouse: Data vault where data is aggregated for later distribution to applications.
- Database Support: Supports common databases such as MySQL and Oracle
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- EDI: Transfer of data from one computer system to another
- ERP integration: Integrate with existing ERP systems
- ETL: Process of extracting, transforming, and loading data
- Exceptions Management: Automated handling of non-compliant EDI transmissions.
- File Transfer: Move files across different systems or networks
- Integrations Management: Identify which applications need to exchange data and enable these data connections
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multiple Data Sources: Allows users to manage data from a number of sources
- Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
- Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Recurring Orders: Managing orders that a customer purchases repeatedly and regularly
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Returns Management: Track and facilitate returns of products sold
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Shipping Management: Manage and track orders being shipped to customers
- Special Order Management: Manage special order requested by a customer
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Web Services: Allows the integration of data between different web services
- Workflow Management: Create, design and manage workflows for repetitive tasks
- Workflow Scheduler: Allows automated and event-driven transaction scheduling

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (75)

4.4

Based on 75 reviews

## Pricing

Value for money

4.5 (71)

### Starting price

Free trial not available

Value for money

4.5 (71)

4.5

Based on 71 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)[

Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[

Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)[

Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[

Kinetic](https://www.capterra.com/p/249741/Kinetic/)[

JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (87)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (87)

4.5

Based on 87 reviews

## User reviews

Overall rating

4.6

Based on 88 reviews

Filter by rating

5(56)

4(29)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Nichole P.

OTC Functional Analyst

Consumer Goods

### "Just A Little Help From My Friend 1 EDI Source"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 17, 2026

Overall, my experience with 1 EDI Source has been positive. The software is user-friendly, easy to navigate, and relatively quick to learn, making daily transaction monitoring and troubleshooting efficient. While some configuration tasks can be inconsistent—with simple logic sometimes proving more difficult than complex requirements—the platform remains a reliable and effective solution for managing EDI processes.

Pros

What I like most about 1 EDI Source is its user-friendly interface and straightforward navigation. The software is easy to learn, even for users with limited EDI experience, which helps reduce training time. Its intuitive design also makes it simple to monitor transactions, troubleshoot issues, and complete routine tasks efficiently.

Cons

One challenge with 1 EDI Source is that the complexity of the setup does not always match the complexity of the requirement. Some seemingly simple logic can be surprisingly difficult to configure, while more complicated logic may be easier to implement. This inconsistency can make development time difficult to estimate and may require additional troubleshooting or support for changes that initially appear straightforward.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TE

Tamra E.

EDI ADMINISTRATOR

Retail

### "EPICOR EDI"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 13, 2026

It has been a great tool for getting our EDI customers setup and running in a timely manner...With the AS2 software, and all the communications options, from FTP to Van, they cover it all.

Pros

As a professional in this business of EDI for many years, this is one of the most flexible, easy to understand as well as easy to modify systems I have encountered. The flexibilty and options provided for accomodating all of our customer specific needs are phenominal and I have seen several variaties.

Cons

The ticket system is where there is a problem....I understand a need but it sometimes takes an act of congress get to the level 1 tier support that we usually require since we are an in house EDI shop.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

GE

Gregory E.

IT Manager

Wholesale

### "IT Manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 13, 2026

Overall, it has been a very good experience working with 1 EDI Source. Their team has been knowledgeable, responsive, and supportive throughout our relationship. We look forward to continuing to work with them and further developing our partnership.

Pros

The team at 1 EDI Source has been great to work with. They are very knowledgeable about their product, responsive when questions or issues arise, and always willing to assist. The application itself does have a learning curve, but their team did a great job of helping me understand not only how to use the system, but also how to manage it independently. Over time, I’ve become comfortable troubleshooting issues, managing our EDI processes, and making changes on my own. Having knowledgeable people available when I do need assistance has made the overall experience very positive.

Cons

The biggest challenge with 1 EDI Source is the learning curve of the application. There is a lot of functionality available, but it can take time to understand where things are located and how the different parts of the system work together. Some processes are not always intuitive at first and require experience with the application to become comfortable. That said, the support and knowledge of the 1 EDI Source team have helped significantly in overcoming that learning curve.

Alternatives considered

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

[Logicbroker](https://www.capterra.com/p/234828/Logicbroker/)

[Rithum](https://www.capterra.com/p/32810/ChannelAdvisor-Enterprise/)

[Orderful](https://www.capterra.com/p/191612/Orderful/)

Reasons for choosing 1 EDI Source

Preference of hosting and managing ourselves. Cost.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TG

Taylor G.

IT Director

Transportation/Trucking/Railroad

### "AS2 Complete works great - 1 EDI Source"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 13, 2026

Overall pleasant experience with 1 EDI Source when it comes to AS2 Complete. Easy configuration, no bugs seen, the program works great.

Pros

Good invoice communication, easy to install, good value for money when it comes to AS2 complete file transfer program.

Cons

Hard to navigate portals, multiple logins, hard to find licensed software downloads in case of new install.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Faustino R.

Lead Business Systems Analyst

Telecommunications

### "I EDI Source is a great business partner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 10, 2026

1 EDI Source have been great EDI providers and business partners. Their interfaces are modern and intuitive. Their service is fast and efficient. Their expertise are top notch.

Pros

I like that they are responsive. We have been able to work with the same developer for over 12 years now and it is great because he knows our processes and is able to assist us very quickly.

Cons

They were acquired by Epicor a few years ago and since, we've had many billing and contract issues. We've had to have long email conversations trying to get that straighten out.

Switched from

[OpenText HighTail](https://www.capterra.com/p/147183/Hightail/)

Because of cost and reliability. We had a lot of challenges with their development team model. They are offshore and often not in our time zone. We would spend hours explaining our requirements only to realize they were not implemented because the work had offloaded to another team without the proper handoff.

Alternatives considered

[TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/)

Reasons for choosing 1 EDI Source

1 EDI had better pricing and support. Their interface was modern and intuitive.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EQ

Ed Q.

IT Manger

Industrial Automation

### "Good but lacking. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

August 10, 2026

Working with 1 EDI Source is good.. The issue becomes when having to work with Epicor to try to get to the 1 EDI Source support person.

Pros

The ability to custom the maps to how I need them. Adding extra words to get to the 100 character min.

Cons

The documentation on the Operators is not very friendly. There is not a how it is used examples. Some of the documentation is VERY VERY old.

Switched from

[Epicor Prophet 21](https://www.capterra.com/p/10022775/Epicor-Prophet-21/)

The P21 TPCx was not providing the custom we needed.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PB

Paul B.

Demand Planning and VMI Manager

Industrial Automation

### "1 EDI Source 5 Star"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 10, 2026

Overall, the experience has been good with 1 EDI Source. It was a great system to learn EDI on, and as I learned more about EDI, the software became easier to understand and use. Learning both together helped me get comfortable with the system and master what I need for my work.

Pros

1 EDI Source makes managing EDI transactions a lot easier and gives us good visibility into what is going on. It is a great tool for researching transactions and trying to figure out where an issue is coming from. Their customer service has also been great, and having training available is a huge help when you are first learning the software. Once you get familiar with the system, it is pretty easy to use and works well for our daily EDI needs.

Cons

The biggest thing for me was the learning curve, especially when it came to mapping. I was new to EDI, so learning how the mappings worked in the software took me a while and there was a lot to take in at first. As I learned more about EDI and got more experience with the system, the mapping side started to make a lot more sense. I think someone who already has experience working with EDI would probably pick it up much quicker.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TE

Tamra E.

EDI ADMINISTRATOR

Retail

### "1 EDI Source"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2025

It has been really good for the most part, support is great!

Pros

The ability to maintain the data and mapping ourselves

Cons

Lack of some reporting abilities to extract the data.

Switched from

[TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/)

Lack of flexibility with the old system for mapping and reporting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2025

Thank you for taking the time to share your thoughts. We're happy you find that the software empowers you to maintain data and mapping yourself. We're just as happy to support you. If you would like training on reporting to get to what you need, we can set something up. Please reach out if you're interested.

PM

Pamela M.

Reporting Analyst

Marketing and Advertising

### "Review of HQ"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

February 24, 2025

Pros

Detailed information available on HQ EDI.

Cons

How complex HQ is to create filtered reports

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 25, 2025

Thank you for taking the time to provide feedback. We're glad you are enjoying the detailed information available on the product. If you would like training on reporting we'd be happy to set something up. Please reach out if you're interested.

JD

Josh D.

Director of Operations

Wholesale

### "1 EDI Source Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2025

Worked with implementing a new EDI install with new software at a top level. Basic use of dashboard. Communication with accounting and 1 EDI Source leads.

Pros

Good onboarding support staff such as \[sensitive content hidden\] Easy to use dashboard.

Cons

Costs but wouldn't say it is driven by 1 EDI Source, rather the EDI space as a whole.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 25, 2025

Thank you for taking the time to share your experience. It's great to hear your onboarding experience was positive. We're glad you feel supported by our staff, we constantly work to improve customer experience.

[View all Reviews](https://www.capterra.com/p/92420/EDI-HQ/reviews/)

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