# Page 3 | 1 EDI Source Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is 1 EDI Source the right EDI solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92420/EDI-HQ/reviews --- 1 EDI Source 4.6 (81) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of 1 EDI Source ## Showing most helpful reviews Showing 51-75 of 81 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JT Jason T. Accountant Consumer Goods Used the software for: 6-12 months ### "SmarterPaw LLC" September 16, 2022 4.0 I would recommend the product Pros The software is very easy to use. Great work flow. Cons We encountered some integration limitations with Sage 50. Review Source Response from Epicor Software September 22, 2022 Thank you for your review, we're glad you find the software so easy to use. We want to ensure that you have the best customer experience, and we'd like to dig into your current experience to see how we can better set you and your team up for success with the software. Feel free to get in touch! VR Verified Reviewer Director, Information Services Automotive Used the software for: 1-2 years ### "We moved to EDI/HQ from a green screen iseries application. It has worked fine" December 12, 2017 4.0 Pros Its portability across platforms that we use. It allows us a windows type platform to map and administer our EDI environment. Cons It seems a little light on some functions we need. It could be that we don't know enough about it yet. Review Source VR Verified Reviewer SAP Systems Analyst - EDI Automotive Used the software for: 1-2 years ### "Gets the job done" July 31, 2018 5.0 Full Data Flow Visibility Pros Being able to setup custom reports, having full visibility of data flow, user-friendly mapping tool. Cons Not being able to copy data from filters, no option to change background color for different data sources Review Source MD Melissa D. Director of Information Systems Used the software for: 2+ years ### "This product is better than I expected!" May 4, 2017 4.0 Pros I love how I can see the original X12 data plus the mapped data after translation. I love that I can QUICKLY see errors or mapping that is failing based upon business rules. I love how I can see the history so easily. This software has made EDI easier. It has an easy to understand user interface. Cons My issue has never been with the software. I love the software! I find the SAAS solution to be weak. It really is more of a remote connection with a VPN than a true SAAS. No copy/paste between the 1EDI tools and my desktop. My outlook doesn't work while I have the VPN connection. This truly is the biggest problem 1EDI has. Review Source VR Verified Reviewer Integrations Manager Computer Software Used the software for: 6-12 months ### "Great software easy to use allowed us to increase productivity and reduce errors " December 9, 2017 5.0 Pros ease of use, price and the flexibility it offers with adding new clients to our system. For the price there is not a better option out there that offers as many features. Cons Since the software works well, the support at 1EDIHQ is not as robust as other software. I would like a better self service option and perhaps online support Review Source TH Theodore H. Network Manager Used the software for: 2+ years ### "Excellent product. I recommend it to everyone who needs an EDI solution" December 11, 2017 5.0 Pros Ease of use. Very easy to navigate. Setting up the product was very intuitive and seamless. Creating maps for each of the partners we had was no issue at all. A few partners had unique requirements and creating those custom maps was very easy. Cons Some of the features are buried/hard to find. Once you become familiar with the product, you can work efficiently. Review Source Praveen K. Application Engineer Financial Services Used the software for: 2+ years ### "EDI HQ software has all built in , quick to customize " September 16, 2022 5.0 Over all its a very helpful product which has a great potential Pros EDI X12 Files Customisations and Job Performance is excellent. Cons UI is old school, may need some modernisation. Multiple job runs were slowing down the software performance. Review Source Response from Epicor Software September 22, 2022 Thank you for your review and feedback. We believe there is a way to alleviate the problems you are having when you run multiple jobs. We're happy to have a consultant reach out to discuss this. Feel free to get in touch! Joshua L. Software Developer Printing Used the software for: Less than 6 months ### "We are in the process of a migration to EDI/HQ. It has gone pretty smoothly thus far." July 31, 2018 5.0 The software has allowed us to improve our automation efforts and onboard customers quickly. Pros The software is pretty to use. At first, it seems a little counter intuitive when compared to other systems. But once you get used to the tooling, it works really well. And when the tooling is not quite what you need, you can use custom scripting to fill in the gaps. 1EDISource has been pretty good about handling my requests for support when I was first working with the tools to figure out our implementation. Cons One thing that I would like to see is more support for custom reports. I do not like being locked into the reports that are available. Review Source EB Eddie B. EDI Specialist Logistics and Supply Chain Used the software for: 6-12 months ### "Best I've Used" September 9, 2022 5.0 I have been working in EDI full time since 1996 and comparing all the different EDI products I've used EDI HQ is the Best! Pros As you know EDI standards are mainly used as a guideline. No matter what your customer/client threw at you for their specs you could easily develop the transactions needed Cons for me it was hard to figure out multi level IF statements Review Source Response from Epicor Software September 14, 2022 Thank you for your complimentary review! We are glad that you benefit from the flexibility of the software. We would love to offer our support services, or our training courses to help support you with multi-level IF statements. Please reach out if you are interested. James H. Operations and Applications Support Coordinator Education Management Used the software for: 2+ years ### "EDI/HQ is a complete solution" December 12, 2017 4.0 The ability to automate most of the common tasks with ease. This frees up my time to do other things. Pros Being a novice to EDI I was very impressed with 1EDI's post sales training team. They are very knowledgeable. They walked me through the setup and configuration of HQ and had me using the product in a very short time. EDI/HQ is a complete EDI solution. I have been able to accomplish all of our tasks with ease. I really appreciate the ability to automate so many of our tasks. Cons It is not the most intuitive software I have ever used. But that was more than made up for by the excellent training 1EDI provided. Review Source EF Ernesto F. IT Manager Hospital & Health Care Used the software for: 2+ years ### "1 EDI Source Review" August 10, 2018 4.0 EDI/HQ helped get us up and running fairly quickly and are quick to respond to requests. The support is fairly expensive though. Pros Set it and forget it. Once we set up our configuration, we is so automated we rarely have to do anything with it. Cons The interface does take some time getting used to. It might just be the complexity of EDI in general, but the software has a big learning curve. Review Source JB James B. Sr Applications Systems Analyst Used the software for: 2+ years ### "Great Product, easy to setup trading partners, t-sets and jobs for automation." December 15, 2017 5.0 Pros Easy to set up a new partners, t-sets, jobs and transaction filters. The flexibility of designing the dashboard so that i provides me with everything i need when i log in. The mapping process is easy to use for basic maps. Cons The mapping process can sometimes be somewhat challenging when doing more complex validation/configuring of the output data. Review Source DS Deborah S. Senior Information Systems Manager Used the software for: 2+ years ### "I've been using EDI HQ in a SaaS environment since 2012 and I do not have any complaints." July 31, 2018 5.0 Pros Flexibility and function. I like how I have the ability to create my own file definitions, processes, triggers and the mapper has a lot of operators to offer. Cons Can't map any to any file structure. I have a work around for it, but it would be great to be able to map something like XML directly to X12 data. Review Source EP Eric P. Director of Application Development Logistics and Supply Chain Used the software for: 1-2 years ### "We use the product to exchange data not only with our EDI partners, but also for our internal system" December 7, 2017 5.0 Pros Having used an onsite legacy EDI system for many years, our goal was to upgrade to a modernized SAAS EDI provider, I chose 1EDI Source and have been very happy with performance, support and features of the product. Cons Being a SAAS product when network connectivity issues arise the ability to maintain our logistic operations is stained. So we do need to think about an onsite failover on those infrequent occurrences. Review Source JZ Jamie Z. Controller Machinery Used the software for: 1-2 years ### "Ease of use" February 16, 2024 5.0 Pros It is easy to sign in and change profile information. Cons I wanted to access and pay invoices, but can't seem to figure that out. Review Source Response from Epicor Software February 19, 2024 Thank you for your feedback. We are constantly working to improve our billing process to make it smoother for customers like yourself. We appreciate your continued partnership! DS David S. IT Director Warehousing Used the software for: 2+ years ### "EDI/HQ is a relatively easy and powerful application." December 7, 2017 5.0 The benefits I get compared to our former software is graphical mapping. The graphical interface for both inbound and outbound mapping is very good, they just need to be more consistent. Applying operators is easy, most of which were not available in our former version and would need to be developed in the WMS. Pros Visibility to events is easy to setup, view and filter. The application has a very feature rich set of operators which we are beginning to use with more complexity. Cons My only wish was that the mappers were closer in functionality. The inbound and outbound mapping tool obviously came from different origins. Review Source JW Julia W. office manager Consumer Goods Used the software for: Less than 6 months ### "Geeat customer service for custom implementations" November 20, 2023 5.0 Pros We had some hiccups with getting started, but received excellent service once we moved past the growing pains. The tech team went above and beyond helping us, even working over the weekend. Cons We wish we received more guidance about what we might need. Review Source Response from Epicor Software December 12, 2023 Thank you for taking the time to share your experience with us. We are glad to hear that our tech team provided excellent service and went above and beyond to help you with your custom implementation. We apologize for any confusion or lack of guidance you experienced during the process. We appreciate your feedback and will use it to improve our services. If you have any questions or concerns, please don’t hesitate to reach out to us. Thank you again for choosing us! DG David G. IT Director Logistics and Supply Chain Used the software for: 6-12 months ### "New to HQ, but not EDI. " December 12, 2017 4.0 We have been able to turn it into a "hands-off" process. We can filter down the documents to find errors quickly. The ability to have the system send emails when there are errors is a plus for the way we use the software. Pros The interface is easy to understand without much training. The consultants know what they are doing and know their software. Cons The outbound processing a little clunky. I don't know how to map something, but not have it sent. Missing visibility of standards. Review Source TC Tazman C. IT Help Desk Food Production Used the software for: 1-2 years ### "Good product" August 13, 2018 5.0 Has been serving our EDI purposes for a year now with minimal issues. Pros The software is easy to use. The support is great. Not much limit to what you can do with it. Cons SQL commands don't render until after you run a map. Review Source CP Christy P. Used the software for: ### "1EDISource - software is adequate but customer service and technical support needs improvement" February 7, 2017 3.0 The software itself is good, however, we wish the customer service and support were sufficient to better support its customers. Unable to technically support our rapidly growing company and requirements with advanced setup such as clustering, failover. Estimates for consulting work continue to be underestimated, and delivery takes much longer than promised. Turnover in sales and account management continues to make our project difficult. Review Source Response from Epicor Software February 20, 2017 We are so sorry to hear about your unhappiness with the recent support at 1EDISource. Garden of Life has been a valued customer of 1EDISource, Inc. for many years and we have successfully collaborated on a number of successful projects. While there have been some challenges, the most current initiative remains a high priority and we are dedicated to driving its success. Organizationally we are fully committed to providing an exceptional customer experience and will work tirelessly to ensure your problem is solved. PM Pavan M. ERP Analyst Used the software for: 2+ years ### "supportive staff" July 27, 2018 5.0 Pros easy to understand.. user friendly.. attentive support.. easy to debug and setup.. simple and effective UI Cons May be manual / developer guide will help others in self exploring options for a developer and make things more simpler and effective Review Source WT Wilson T. IT Manager Consumer Goods Used the software for: Less than 6 months ### "It's always good to have access to the software anytime you needed." July 31, 2018 4.0 Easy access to the map development. Pros Ability to develop map and manage/view edi transactions. Ease of Mapping and loading test transactions. Cons Still learning the software however looks like we can adopt compare to our experience with other EDI software. Review Source BG Beverly G. Applications Developer Used the software for: ### "We use the EDIHQ product for importing/export and mapping our EDI . " March 8, 2016 4.0 Pros: Gave us visibility into our EDI transactions. Was able to interface with our ERP system. Automated the entire EDI process. Has notification abilities to allow us to be proactive instead of reactive to potential problems. Cons: The job scheduling portion is a separate product with an additional cost and without it you are at the mercy of the server's task scheduler which can be unreliable with no notification capabilities. Review Source RB Randall B. EDI Specialist Used the software for: ### "This is the easiest and the most complete EDI software I have ever used." March 7, 2016 5.0 When they created this software, they included every situation that an EDI person would need to process EDI. EDIFACT, ANSI X12, XML, CSV, Flat files.... The set up for AS2 and FTP protocols are easy and quick. It is nice to say to a new customer that I can handle what ever kind of file they want to send. Any report or email is easy to set up and the scheduled task, either by time for by existing files makes this EDI run smoothly. Review Source KB Kathy B. Programmer/Analyst Used the software for: ### "I use it to communicate data with a small group of customers." March 1, 2016 5.0 We started out with a very small group of customers that we were doing EDI with, but have now added some more. This product was very easy to set up the new customers. Also, with adding the new customers, we also started doing different types of EDI specs. The mapping was very easy to get through, and if I had an issue trying to map something, the customer service was very helpful and explained the process to me. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.