Akada Software

DanceWorks

2 / 5 4 reviews

Who Uses This Software?

Akada Software has been serving Dance Studios, large and small, since 1994.


Average Ratings

4 Reviews
  • 2 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 1.5 / 5
    Customer Service

Product Details

  • Starting Price
    $45.00/month
  • Pricing Details
    Pricing is tiered based on number of students.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Akada Software
  • www.akadasoftware.com
  • Founded 1994
  • United States

About DanceWorks

We've built a web based suite of tools that empower you to master the details and gain confidence managing your studio. From the back of house employee management to parent engagement registering for classes, if you dont love it we wont charge you a thing. Use Akada Online to take control of your studio.


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DanceWorks Features

  • Attendance Management
  • Billing & Invoicing
  • Class Management
  • Competition Management
  • Instructor Management
  • Inventory Management
  • Online Payments
  • Online Registration
  • Point of Sale (POS)
  • Recital Management
  • Scheduling
  • Student Management

Vendor has not completed this information.


DanceWorks Reviews

Not a good software program

May 15, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: I have been frustrated with the customer service department for over 5 years and their hours are ridiculous. On top of that, we decided to convert to online to at least get us through the season. That was a giant mistake!!!! Their costume conflict feature doesn't work so I'm back to going through the list of names one by one. Also, the accounting portion decides to change numbers which is embarrassing when you know and have printed out a report and a customer says they paid by now the software says something different. Because the interface is so slow, I spend so much time waiting and waiting just to switch from screen to screen. I have seen multiple instances where kids are dropped from classes and put in other classes and I didn't make those changes! I'm am so frustrated and can't wait until the recital is over so I can switch to a functional more affordable software.

Akada

Sep 26, 2013
4/5
Overall
4 / 5
Ease of Use
2 / 5
Customer Support

Comments: The system when it works is awesome...support hours are a joke....8-4:30 in a program that mostly runs in the evenings is not the best. I enter support tickets and rarely hear back..we are shopping software at this time...sad after being with Akada for 15 years or so...

Would not recommend

Jan 14, 2013
2/5
Overall
4 / 5
Ease of Use
2 / 5
Customer Support

Pros: We have used Danceworks for a VERY long time. The features worked for our business with the desktop version, and we found the costume/recital management to be very good!

Cons: Extremely disappointed with the online version! The search bar does not work well, it is VERY slow, and customer service doesn't seem to be as friendly as it once was.

Overall: We have been using Jack Rabbit for the past year, and are much happier. We have kept Danceworks open while we transitioned, but I called today to cancel. They were not helpful in determining the best way to save my data for tax purposes, and didn't seem to care that I was leaving. They do not seem to be keeping up with the technological times that our customers demand.

Long time user

Jul 22, 2012
2/5
Overall
3 / 5
Ease of Use
1 / 5
Customer Support

Pros: Recital scheduling/Conflicts is great. Class Scheduling/Conflicts is great.

Cons: Accounting has a mind of it's own, When you run reports you have to dbl check amount to accounts as sometime amounts differ. When charging montly fees it will randomly charge late fees to accounts with credits. We spend lots of time dbl checking!

Overall: We are very frustrated with the accounting problems this software has, but we are satisified with the report options and scheduling conflict features they have. It is definately a love hate relationship!