# Akada Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Akada the right Yoga Studio solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92427/HubSpot-Service-Hub/reviews --- Akada 3.2 (13) [View alternatives](https://www.capterra.com/p/92427/DanceWorks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 4th, 2026 # Reviews of Akada Ease of use 3.5 Customer Service 2.6 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HW Hillary W. Director/Studio Owner Recreational Facilities and Services Used the software for: 2+ years ### "Great Software, Easy to Use" January 29, 2020 5.0 Pros Our studio uses this program on a daily basis for all of our studio needs (registration, billing, reports, etc.). Its ease of use is great for someone just learning the software and even better for those who use it daily. DanceWorks is also a reliable program. In our 7 years of using DanceWorks, we have never experienced any glitches or errors while using the software. And if we ever have a question about how to do something (for example: running a certain report), the customer service is quick to respond. We highly recommend DanceWorks for all of your studio needs. Cons There are no cons to list. We have not had any negative experiences. Alternatives considered [Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/) Review Source DB Dana B. President Consumer Services Used the software for: 2+ years ### "Great to work with!" January 29, 2020 5.0 Pros We have been using this software for many years and have been very happy. The team at Akada is great about taking feedback and trying to implement changes and customization. The customer service is very quick to respond and they are friendly and kind. I would definitely recommend Danceworks to other studio owners. Cons We really do not have any cons. We have been happy with the software and company! Review Source IB Ian B. Studio Support Administrator Performing Arts Used the software for: 2+ years ### "Lost thousands due to their ineptitude for basic B2B services" October 31, 2024 1.0 Customers are forced to use their payment processor sister company, and working with that company is very difficult -- we tried to switch bank accounts for over a year and could not achieve this. Their efforts actually lead to us being double-charged for months, despite numerous hours spent on the phone in an attempt to resolve this. When we only paid one bill, we were threatened with termination of service -- not exactly what you want for critical operations. In the end, we were forced to evaluate if legal action was worth the time investment to recoup the money. Eventually we transitioned to other software as a result of this costly and emotionally draining experience. Losing thousands of dollars aside, the software otherwise wasn't pretty or particularly intuitive, but it did generally work. Pros It generally worked as advertised. They encouraged feedback for the software itself, and the amount of feature support offered seems reasonable compared to competitors. Cons We lost thousands of dollars due to their payment processing and business practices. This more than negated any reasons for using it. Switched from [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) We bought a new studio that Akada came with. We decided to continue using Akada to make the transition easier -- unfortunately something that did not occur in practice. Generally we liked Dance Studio Pro more for the software itself, and especially when it came to dealing with payment processors and B2B relations. Review Source EH Elizabeth H. Myself Arts and Crafts Used the software for: 1-2 years ### "Akada - thumbs down :(" December 26, 2025 2.0 In general, I am not happy with the product, I think a lot could be improved. Navigating within the product is confusing as well. Pros Hi really like how I am able to pay my daughters dance bill online, and i no longer have to go to the studio to do so. Cons I am rarely every able to simply logon. It blocks me out all the time and it is really frustrating! Review Source SR Samantha R. Account Specialist Facilities Services Used the software for: 1-2 years ### "So/So, Better for Beginners" December 30, 2018 5.0 Pros This is a very convenient software to use when managing invoices, costumes, scheduling, FOH, and BOH all in one place. Cons The website version of this software is far less user friendly. Review Source MG Megan G. Director Health, Wellness and Fitness Used the software for: 2+ years ### "No customer support" February 2, 2020 3.0 Wish they would move into the 21st century and support their product without charging. Pros So easy to print reports and see lists of students, classes, tuition etc... Cons You have to pay to purchase the product and then pay for customer support and the updates. A few times it stopped working and we had to pay $100+to get the updates and support to use it. I Don’t know any other company that operates this way. We stopped using it because of how challenging it was to keep up with it. Review Source MS Mitzi S. QA Engineer Computer Software Used the software for: 2+ years ### "Very easy to use. I can quickly see my balance due and the schedules for more than one dancer." March 9, 2018 4.0 Easily see what I owe the studio and what I have paid throughout the season. Pros Able to see fees paid in for an entire season on one screen. Email notices are sent when money is due. Cons A nice to have would be a report offering for the general user of fees paid throughout the dance season. Review Source EC Erin C. Owner Performing Arts Used the software for: 6-12 months ### "Needs updating" January 4, 2023 3.0 It was positive but ultimately didn’t have everything I was looking for Pros I liked how easy it was to look at accounts and enter payments Cons It was slow and really lagged, parents had issues with it, hard to work on mobile Review Source JE Jennifer E. Owner Used the software for: ### "Not a good software program" May 16, 2016 1.0 I have been frustrated with the customer service department for over 5 years and their hours are ridiculous. On top of that, we decided to convert to online to at least get us through the season. That was a giant mistake!!!! Their costume conflict feature doesn't work so I'm back to going through the list of names one by one. Also, the accounting portion decides to change numbers which is embarrassing when you know and have printed out a report and a customer says they paid by now the software says something different. Because the interface is so slow, I spend so much time waiting and waiting just to switch from screen to screen. I have seen multiple instances where kids are dropped from classes and put in other classes and I didn't make those changes! I'm am so frustrated and can't wait until the recital is over so I can switch to a functional more affordable software. Review Source MN Melyssa N. Director of Operations Used the software for: ### "Would not recommend" January 14, 2013 2.0 We have been using Jack Rabbit for the past year, and are much happier. We have kept Danceworks open while we transitioned, but I called today to cancel. They were not helpful in determining the best way to save my data for tax purposes, and didn't seem to care that I was leaving. They do not seem to be keeping up with the technological times that our customers demand. Pros We have used Danceworks for a VERY long time. The features worked for our business with the desktop version, and we found the costume/recital management to be very good! Cons Extremely disappointed with the online version! The search bar does not work well, it is VERY slow, and customer service doesn't seem to be as friendly as it once was. Review Source JB J B. Director Used the software for: ### "Long time user" July 22, 2012 2.0 We are very frustrated with the accounting problems this software has, but we are satisified with the report options and scheduling conflict features they have. It is definately a love hate relationship! Pros Recital scheduling/Conflicts is great. Class Scheduling/Conflicts is great. Cons Accounting has a mind of it's own, When you run reports you have to dbl check amount to accounts as sometime amounts differ. When charging montly fees it will randomly charge late fees to accounts with credits. We spend lots of time dbl checking! Review Source SC Sarah C. Marketing Health, Wellness and Fitness Used the software for: 2+ years ### "Makes life easier" January 16, 2019 5.0 Pros DanceWorks allows for easier registration of dance classes and payments. Cons The listing of classes to register for have weird codes Review Source CT Cathy T. President Used the software for: ### "Akada" September 26, 2013 4.0 The system when it works is awesome...support hours are a joke....8-4:30 in a program that mostly runs in the evenings is not the best. I enter support tickets and rarely hear back..we are shopping software at this time...sad after being with Akada for 15 years or so... Review Source Similar Products Featured