Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $15,000.00/one-time
  • Deployment
    Installed - Windows
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • HigherGround
  • www.highergroundinc.com
  • Founded 1973
  • United States

About Calibre

Calibre is comprised of several solutions that can be combined to meet the needs of your business: The Praetorian Voice Recorder is a turn-key recorder capable of full-time, selective, scheduled, random and on-demand recording. The Mentor QA Suite provides the tools necessary to monitor, evaluate and improve agent performance. The Telecom BI Suite provides access to valuable information about your organization by analyzing quantitative business/customer data.


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Calibre Features

  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording

Calibre Reviews Recently Reviewed!


Capterra loader

Very user friendly!

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a very powerful book management software! I like that it is very customizable and scriptable.

Cons: The interface of this software is not the most attractive or intuitive which may put some people off and discourage their use.

Good software for ebooks

Mar 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Useful app to read ebooks in different formats especially epub. Calibre remembers all books you opened in it so you can easily find what you want to read without finding ebook file on your computer - you can find it in the Calibre.

Cons: I have only one issue with the Calibre: when I try to convert epub format to the pdf format it doesn't work correctly.

Great ebook Software

Feb 10, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Super useful for ebook management. Helps with DRM issues.

Cons: Cluttered and a bit confusing.

Overall: I use Calibre whenever I'm having trouble with file format or organizing ebooks. It's free but well designed nevertheless. I use it primarily to convertical books from one file type to another. It has a great many more features I don't use. Finding help and how to advice about it is very easy with an online search, though it takes some practice to figure it out. I've never had it crash on either of my laptops, and it does what it's supposed to. I think the user interface could be less clunky, but no real complaints.

Capterra loader

A suite of tools designed to improve business intelligence

Sep 29, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Unlike the other reviews (which are talking about the ebook management software), this application is designed to improve your business intelligence with a few different pieces of software. I am most familiar with the Mentor QA suite, which helps you track the personal development goals of your employees and partners. The interface works well and is surprisingly easy to navigate.

Cons: It is a complex piece of software that needs knowlegdeable experts to set up. It can also be very expensive, depending on the size and scope you need.