Average Ratings

12 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15,000.00/one-time
  • Deployment
    Installed - Windows
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • HigherGround
  • www.highergroundinc.com
  • Founded 1973
  • United States

About Calibre

Calibre is comprised of several solutions that can be combined to meet the needs of your business: The Praetorian Voice Recorder is a turn-key recorder capable of full-time, selective, scheduled, random and on-demand recording. The Mentor QA Suite provides the tools necessary to monitor, evaluate and improve agent performance. The Telecom BI Suite provides access to valuable information about your organization by analyzing quantitative business/customer data.


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Calibre Features

  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording

Calibre Reviews Recently Reviewed!


Fantastic Book Organization

Dec 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can have multiple "virtual libraries" to organize both my insanely large ebook collection as well as my vast print book collection. I use it as a wishlist of sorts, also. Tags are extremely helpful & I'm so grateful for the robust format conversion functions. The content server allows me to access my library from my phone & tablet, which is yet another fantastic feature. Oh yeah, & it's free!!

Cons: The interface is a little ugly, but it IS getting better & is customizable.

Overall: Love Calibre & don't know what I'd do without it!

Capterra loader

Not a better book management software than the free and open source Calibre

Jun 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: First of all its free and open source, accessible across major platforms, Ebook management, functionality of converting books from one format to another, stripping a digitally signed copy of a book(DRM based), usage of various plugins, compression engines to reduce the size of a converted book, using the calibre as a server and reading books portably - the list goes on with this wonderful software.

Cons: Sometimes Calibre is found consuming more memory than expected.

Overall: I had few books that needed to be converted to a regual ebook - to be read across major lending softwares like Adobe etc. But the problem was the books were encrypted and digitally signed. I used calibre software to rip the DRM to a normal book.

Capterra loader

Excellent EPUB reader for PC

Feb 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: With more and more ebooks are published in ePUB format, it is necessary to have a good ePUB reader. For PC, there are several options. Calibre is, in my opinion, the best. It is the oldest ePUB reader and it has excellent functionalities such as managing metadata, managing covers and even transferring files from one device to another.

Cons: Calibre's design is old fashioned. It also automatically prompts for adding books to its library when double clicking a book, making user need to dismiss the pop up box. If a user forgets or clicks on the wrong button, Calibre will add the book to its library, leading to multiple entries of the same book.

Capterra loader

Very user friendly!

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a very powerful book management software! I like that it is very customizable and scriptable.

Cons: The interface of this software is not the most attractive or intuitive which may put some people off and discourage their use.

Good software for ebooks

Mar 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Useful app to read ebooks in different formats especially epub. Calibre remembers all books you opened in it so you can easily find what you want to read without finding ebook file on your computer - you can find it in the Calibre.

Cons: I have only one issue with the Calibre: when I try to convert epub format to the pdf format it doesn't work correctly.

Perfect.

May 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: look and feel is nice! Well Organised and easy to use. Managing all my e-books with ease.

Cons: Nothing, this is perfect. No cons at all

Great ebook Software

Feb 10, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Super useful for ebook management. Helps with DRM issues.

Cons: Cluttered and a bit confusing.

Overall: I use Calibre whenever I'm having trouble with file format or organizing ebooks. It's free but well designed nevertheless. I use it primarily to convertical books from one file type to another. It has a great many more features I don't use. Finding help and how to advice about it is very easy with an online search, though it takes some practice to figure it out. I've never had it crash on either of my laptops, and it does what it's supposed to. I think the user interface could be less clunky, but no real complaints.

My default software for converting e-reader files

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Great way to organize a local library.

Cons: Does not offer (or I have not found a way) to save a profile online and save my library in the cloud (am relying on other solutions for this which ads a some overhead to the whole experience).

Overall: I have downloaded the desktop version on all my personal machines for many years now. Whenever I am interested in a new author or book, I first "sample" a "free" version which helps me decide if I want to purchase the said material. This process has led to many sales for various authors I would have not otherwise have purchased. As these "free" versions can come in various formats, Calibre helps me change the files in my preferred format before transferring them to my e-reader.

I have recommended this software to others and will continue to do so.

One of the best Call Center QA tools out there

Feb 02, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It's easy to record calls and report on them. The analytics capabilities are some of the most advanced I have seen with specific keyword recognition.

Cons: While I love the speech analytics feature, it yields a fair amount of false positives, which could probably be improved via pattern recognition.

Overall: Easy to use, very functional.

Capterra loader

A suite of tools designed to improve business intelligence

Sep 29, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Unlike the other reviews (which are talking about the ebook management software), this application is designed to improve your business intelligence with a few different pieces of software. I am most familiar with the Mentor QA suite, which helps you track the personal development goals of your employees and partners. The interface works well and is surprisingly easy to navigate.

Cons: It is a complex piece of software that needs knowlegdeable experts to set up. It can also be very expensive, depending on the size and scope you need.

Easy solution for ebook management

May 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Great place for book lovers. Easy to manage. Good page formatting.

Cons: Nothing till now. This software works well within my requirements.

A Wonderful Ebook Tool

Apr 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Calibre offers the most complete suite for e-book management: it not only allows you to easily store an array of ebook files, but it also allows you to quickly and easily convert between file types as an exceptionally high quality - not bad for a free software!

Cons: The aesthetics are a little bit retro. Perhaps a minor complaint, but wouldn't mind seeing a UI reboot at some point!