# VSLogger Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VSLogger Software - reviews, pricing plans, popular comparisons to other VoIP products and more.

Source: https://www.capterra.com/p/92458/VSLogger-Call-Recorder

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# 

 VSLogger Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

VSLogger

## What is VSLogger?

RECORD YOUR CALLS. VSLogger can record VoIP. We support a variety of PBX manufacturers and multiple host based VoIP providers. VoIP call recorder kit option and slim rackmount complete system available for purchase. Additionally, a VMWare option is available. Record calls for compliance, training, reduce liability, and increase customer satisfaction. Feature rich recording options and robust reports are standard, additionally, built in quality control allows for easy training and monitoring.

## What is VSLogger used for?

[Call Recording](https://www.capterra.com/call-recording-software/)[VoIP](https://www.capterra.com/voip-software/)

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$960

Per Feature, One Time

Free trial  
available

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Do you work for VSLogger?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.versadial.com&name=VSLogger)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VSLogger

4.7 (15)

VS.

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

$960

Per Feature, One Time

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (15)

Ease Of Use

4.8 (900)

Value For Money

4.6 (8)

Value For Money

4.5 (820)

Customer Service

4.7 (15)

Customer Service

4.6 (857)

## VSLogger alternatives

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

[4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Starting price

$10.00

Per User, Per Month

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

[4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting price

$0.01

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/92458/VSLogger-Call-Recorder/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Call Recording

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

On-Demand Recording

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Call Disposition

Track and report on call outcomes

VSLogger 16 features

Define levels of authorization for access to specific files or systems

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Track and report on call outcomes

Manage and track all past and future calls.

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Highlight specific time marks for annotation and review purposes

Identify the number and contact information of a caller before answering the phone

Alter the layout and content of reports

Predefined actions automatically performed on the occurance of specific events

Record the audio of phone conversations for quality assurance purposes

Record live video calls to play later

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Automatically record calls at predetermined times

Get Advice

We can help you find the software with the features you need.

Features

4.6 (9)

4.6

Based on 9 reviews

## Pricing

Value for money

4.6 (8)

Free Trial

Basic

$960.00

Per Feature,One Time

Value for money

4.6 (8)

4.6

Based on 8 reviews

## Integrations

[

3CX](https://www.capterra.com/p/158704/3CX/)[

MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (15)

4.7

Based on 15 reviews

## User reviews

Overall rating

4.7

Based on 15 reviews

Filter by rating

5(10)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JT

JACKSON T.

Technical Support Engineer

Information Technology and Services

### "Call Recording"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 31, 2023

Pros

Stable system and Good Technical Support,Easy to use

Cons

Price of product is litte higher compared to other recording

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Jill L.

Administrative Services Officer

Law Enforcement

### "Excellent easy to understand help"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2020

Pros

We often have to get recordings, the software is extremely user friendly!

Cons

We have had twice in the 7 years I've been with the Office to where the software was somehow unhooked, by another vendor. Once the problem was found and identified, the Technicians worked very hard to get it back up and operating correctly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GT

Giorgian T.

IT Supervisor

Transportation/Trucking/Railroad

### "City of Toronto Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2020

Pros

Easy to use and integrate with existing systems.

Cons

It would be nice if more explanations would be provided for each setting (e.g. CTI Link, No RTP Timeout, Compression etc)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Administrative assistant

Shipbuilding

### "Very useful apllication"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 4, 2019

I have to say, helps me a lot when I am in some noise and I can not hear the speaker very well. And I am most tome in noise. Just find quiet place and play a saved call. Irreplaceable!

Pros

First off all I most like quality of record calls.

Cons

Sometimes by himself turn off recording. I notice that is happenig when my phone get update.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RL

Rafael L.

Manager

Financial Services

### "Intercam"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 11, 2019

Would like to have representation in Mexico with local support.

Pros

Easy to use, quick response in case of issues with the system.

Cons

Expensive cost of support and licenses, and non spanish support

Reasons for choosing VSLogger

Partner offers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Jim D.

IT Engineer

Government Administration

### "Professional, and knowledgeable experience."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 5, 2017

Less administration, management and more accessibility to access the recordings.

Pros

The easy of use, progressively making software improvements, customer and technical support I get from customer service agent in the support group as well as the the online support documents.

Cons

More YouTube videos showcasing the product as well as technical videos on how to troubleshoot, upgrade the Adutante software. If there was a video walking a customer through the process on generating the web browser certificate creation is beneficial.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Andy S.

### "Great software, excellent customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 23, 2017

While their customer service is used to doing software updates, we decided to do it ourselves. Had a hiccup, and their customer service was more than helpful, friendly and knowledgeable to get the issue fixed. They make sure you're good to go before hanging up. Other companies should learn this is how to treat customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KD

Kira D.

Office Manager

Import and Export

### "Great product! Simple to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2016

We utilize the product to listen and record phone conversations on a daily basis. Multiple managers have access and we have had great success monitoring calls for quality. The most recent interaction with Versadial was for HELP! Recently, we had to have a review on how to setup groups and seating, etc. We had an excellent experience with tech support. Thank you so much!

Pros

Ease of use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Matt T.

Network Admin

### "Prefect Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2016

Customer service as well as technical support have been prefect on all instances. I have had a great experience every time I have contacted for support where the result have always been a success. It is an important part of customer satisfaction when a call is made to any vendor where the issue have always the technical staff have been able to identify and resolve the issue. Another great point I should point is their follow up. I have also enjoyed their technical expertise, skill and willingness to train you on all features and making sure you are comfortable with their products.

Pros

Easy of use and client support

Cons

None

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SO

Sandy O.

### "Our go to company "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 2, 2016

Working with tech support and development is easy and fast. They are always able to develop to our specific needs! A huge value!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

John P.

Telecoms Inspector

### "Easy to use and great after sales/technical support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 30, 2016

Easy to use, flexible recording software program. Great technical support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ronnie C.

Sr. Director

### "Excellent product.....easy to use....well worth the investment"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 16, 2016

The support team at VersaDial makes the system easy to use, support, and benefits the university. The recording system has been a key component used to improve our efficiency and effectiveness of the user support provided by our team. It has also helped us greatly when a client suggests he was misinformed or not properly advised. An excellent investment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Sherah P.

Compliance Manager

### "New User Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 21, 2015

My company has been using Versadial for some time now but I am a new user to the system. Their support team is great. They are very thorough and walked me through the training process step by step. My questions are answered in a timely, professional and friendly manner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Douglas M.

IT&T Systems Administrator

### "Versadial Exsperiance"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

April 2, 2015

The lastest updates are very user friendly. Customer support is always very helpful. We are very happy we chose Versa dial. I would suggest them to any one for recording services.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Terry B.

Sheriff

### "Voice Recorder"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

March 4, 2015

This is a good phone recorder system. We use it to record radio and telephone traffic. We have had some hard drive issues, however, they were addressed and resolved. The quality of the recordings is good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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