--- title: "Medrio Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Medrio Software - reviews, pricing plans, popular comparisons to other Data Entry products and more." source_url: "https://www.capterra.com/p/92497/Medrio/" page_type: "product" language: "en" --- # Medrio Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Medrio ## What is Medrio? Medrio empowers faster, higher-quality clinical trials with greater control. With two decades of experience, Medrio delivers proven, scalable solutions, unrivaled customer support, and guidance to industry innovators. Our suite of solutions, including Electronic Data Capture (EDC), eCOA/ePRO, eConsent and RTSM, enables the capture of quality clinical trial data while optimizing workflows for regulatory readiness. We guide the industry's leading innovators, including within the pharmaceutical/biotech, medtech/medical device or diagnostics, animal health industries and more. Experience the power of Medrio and realize the full potential of your clinical operations. ## What is Medrio used for? [Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/)[Data Entry](https://www.capterra.com/data-entry-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/) Top alternative Featured Overall rating Based on 51 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Medrio?[Manage this product listing](https://www.g2.com/products/medrio-edc/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Medrio 4.6 (51) VS. [4.7 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (51) Ease Of Use 4.7 (88) Value For Money 4.6 (36) Value For Money 4.5 (78) Customer Service 4.7 (48) Customer Service 4.5 (86) ## Medrio alternatives [4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (44)](https://www.capterra.com/p/253399/ShareCRF/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (118)](https://www.capterra.com/p/192454/Research-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.9 (68)](https://www.capterra.com/p/126679/RealTime-CTMS/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/92497/Medrio/alternatives/) ## FAQs about Medrio Overview ### What problems does Medrio solve? Medrio solves slow, complex clinical trial data capture and database setup by giving research teams an intuitive EDC for fast form building, mid-study changes, real-time reporting, and cleaner data through edit checks. Clinical data managers, study builders, sites, monitors, and sponsors benefit most from reduced training burden and responsive support. Answer based on 42 reviews Overview ### Which roles and teams benefit most from Medrio? Medrio is most used by clinical data managers, data operations leaders, and research teams running studies that require fast database builds, clean data capture, and efficient monitoring. Clinical project managers and coordinators use it to track study progress, while executives and company leaders rely on it for oversight, compliance, and operational visibility. Answer based on 49 reviews Overview ### What company size and specific industries is Medrio built for? Medrio is designed for sponsors, CROs, and sites in biotech, pharma, med tech, and animal sciences. It suits organizations worldwide running studies of any size or phase, making it a fit for both smaller research groups and larger clinical trial operations across these sectors. Features and Usability ### What are the key features of Medrio? Medrio includes core electronic data capture, clinical study management, and database build tools that reviewers frequently cite for fast setup and mid-study changes. Differentiating features include customizable eCRFs, edit checks with conditional logic, randomization, real-time reporting, and 21 CFR Part 11 compliance with audit trails and electronic signatures. Answer based on 34 reviews Getting Started and Support ### How easy is it to onboard and train a team on Medrio? Medrio is generally quick to onboard, with intuitive workflows that site data entry users and nontechnical builders often learn fast. Training is available in person, live online, through webinars, videos, and documentation. Admins and study builders may need more time for setup details, and some reviewers wanted lighter-touch guidance for small questions. Answer based on 13 reviews Getting Started and Support ### What customer support options does Medrio offer, and how do users rate the experience? Medrio offers email/help desk, FAQ/forum, phone support, a 24/7 live representative, and chat. Users generally describe support as responsive, knowledgeable, and accommodating, with quick replies and helpful follow-up. Some mention limits around basic guidance, paid training for small questions, and support timing that can feel tied to US West Coast hours. Answer based on 24 reviews Features and Usability ### How well does Medrio handle study management? Medrio supports study management well with fast setup, easy mid-study changes, and clear workflows for clinical teams. Small biotech sponsors, study admins, and site users often find it simple to manage forms, data entry, and deployment, though some larger global studies may need more advanced features or more flexible email alerts. Answer based on 20 reviews Features and Usability ### How easy is it to build a database in Medrio? Medrio makes database build straightforward with intuitive setup, quick deployment, and minimal need for programming skills. Data managers, consultants, and startup clinical teams often value the fast build process and easy protocol amendments, though some advanced database features, like dynamic fields or complex custom logic, may require workarounds or support help. Answer based on 14 reviews Features and Usability ### Is Medrio easy to use? Medrio keeps the user interface simple and easy to learn for both site staff and database builders. Clinical research teams often like the clear navigation, logical layout, and consistent workflows across studies, though some users mention minor interface inconsistencies, dated visual styling, or occasional limits in guided help and advanced configuration screens. Answer based on 13 reviews ## Features AI summary Based on 853 Data Entry reviews Capterra data shows that buyers of Data Entry software rank the following features as their top priorities: - **Data Capture and Transfer** (**55%** of reviewers rated this feature as critical) - **Customizable Forms** (**63%**) - **Customizable Fields** (**55%**) Medrio supports all three of the features reviewers rate most important: **Data Capture and Transfer**, **Customizable Forms**, and **Customizable Fields**. Together, these capabilities help businesses collect information accurately, adapt forms and fields to specific workflows, and move data where it needs to go, allowing teams to manage entry processes with more consistency and efficiency. Data Capture and Transfer 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Clinical Study Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tools to manage single or multiple clinical studies within a centralized platform Data Storage Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and store data in a database Data Verification 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of checking different types of data for accuracy to avoid errors or inconsistencies EMR/EHR 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and securely store digital patient records Medrio 58 features ### All Features - 21 CFR Part 11 Compliance: Shows that electronic documents are authentic and linked to specific records - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Clinical Study Management: Tools to manage single or multiple clinical studies within a centralized platform - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - CRF Tracking: Collect and track all case report forms (CRFs) within a centralized repository - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Distributed Capture: Uses decentralized resources such as network scanners, multi-function devices (MFD), and desktop scanners to collect data and documents - Document Imaging: Convert paper files into digital images - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Double Data Entry: Data entry quality control method that involves recording the same data twice to maintain integrity - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Data Capture: Import, collect, and capture data from multiple sources - Electronic Signature: Digitally sign online documents - EMR/EHR: Create and securely store digital patient records - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Inventory Management: Track and manage inventory levels to maintain proper supply - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Randomization: Randomize the displayed order of questions and answer options - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Data Capture: Capture data electronically - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trial Design: Allows clinics and academic institutions to create trials and studies from scratch. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.2 (48) 4.2 Based on 48 reviews ## Pricing Value for money 4.6 (36) Basic $0.00 Value for money 4.6 (36) 4.6 Based on 36 reviews ## Support, customer service and training options Customer Service 4.7 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (48) 4.7 Based on 48 reviews ## User reviews Overall rating 4.6 Based on 51 reviews Filter by rating 5(33) 4(17) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Sayanta B. Research Engineer Research ### "An Amazing Eclinic Application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2021 The overall experience with Medrio is really good. I highly recommend everyone to use it. Pros The most amazing thing about this software is the electronic data capture and eclinical technologies that it has to provide customers. Also the data storage with back up and recovery is quite good. The eclinical tools are also really helpful. Cons The server latency can be improved for this software along with an interactive user interface so that it can automatically develop the user experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Lilyana G. Senior Biostatistician Pharmaceuticals ### "Great Tool Beyond Data Managers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 31, 2021 I really enjoy it and am very happy my company uses Medrio often. Pros In my industry, this software is mostly used by data management to build databases and store data for clinical trials. This software is very easy to share, download, and view data even for those who aren't familiar with programming and database structures. Cons This software can sometimes be limited in its capabilities, at first glance. But this is highly reconciled by their wonderful and helpful customer service who always try to accommodate needs of the clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Michele H. Clinical Data Analyst Medical Devices ### "Deploy Studies Quickly With Medrio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2020 I have done about twenty clinical studies with Medrio. It is easy to configure a study, design the forms, and deploy. If mid-study changes are required, they are easy to accomplish in Medrio. The customer service team is first rate. This is one of the few remaining companies where a real and qualified human answers the customer service phone or calls you back in very short order. Pros Medrio is feature rich with plenty of tools to configure a clinical study and develop online forms for data capture. Development is quick and intuitive. There are lots of data validation features. Custom Queries allow the developer to flag inconsistent and missing data. All changes to the data are tracked and recorded. Cons There are some overall reporting features (e.g. a separate listing of all data changes with the date and name of user making the change) that I would like to see, but the great thing is Medrio is very responsive to customer input. Their regular releases include improvements suggested by the user community that continue to make the product better. Reasons for choosing Medrio Several other products were reviewed at the time we decided on Medrio, but none of them gave us, the sponsor company, the same control and ability to make quick deployments and changes. Medrio was also extremely affordable compared to the products we reviewed and is scalable, with add-on products that enhance the electronic data capture process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NG Nicholas G. Clinical Data Manager Biotechnology ### "Great product, great team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2020 As a small biotech company, we needed to build our first in-house EDC systems for several upcoming studies. For our needs, Medrio has been the perfect product. Great experiences with the Medrio team all around, and I look forward to our continued partnership. Pros Medrio is an incredibly intuitive system to learn, much simpler to learn than other traditional EDC systems I have used. Very efficient workflow for quickly building a clinical database, with lots of more advanced features that can be leveraged as needed. Also the cross-functional team has given positive feedback about the user interface. Onboarding was smooth and easy, thanks to a series of helpful meetings and active followup from our Medrio Project Manager. Cons Certain features from other EDC systems have not yet been developed in Medrio (i.e. complex custom function query logic, dynamic search list fields). However, the support team was very helpful in developing workarounds in these situations and they pro-actively seek client feedback for new features to add with future product releases. Overall, Medrio EDC is a great product and will continue to get better! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DF David F. IndependentContractor Pharmaceuticals ### "Medrio in Clincal Research Trials" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 9, 2020 I have been heavily involved in trial development on a variety of different indications for some time now. Medrio can be implemented quickly and get up and functional faster than other data management systems I have supported. Getting a trial up is really just a portion of the challenge - often the real challenge comes from how well the system can be adjusted once the initial study is live and mid-study adjustments are required. Medrio seems to be adjusting to these well without throwing up to many roadblocks and requiring significant re-work. Pros Medrio is fairly easy to learn and leverage to advantage. Many of the features are useable and configurable by relatively inexperienced users - like any software once you begin to really dig in a more focused and dedicated setup person in beneficial. That said - it is powerful and allows for a great deal of design and setup flexibility with out advanced coding or programming knowledge. Cons There are some interface inconsistencies that require the developer to adjust to a slightly different look and feel as you move from section to section. This is to be expected as a product matures and moves forward adding features and function. I'd like to see the incorporation of a more robust Lab Normal component (this is in development and components are rolling out with each release). I have also run into a few restrictions with Skip Logic that could benefit from a slightly more robust solution. Most of the issues are minor little things like not coming back to the same page when you complete a configuration or not being to dynamically control the number of items on a page - all minor and easily adjusted to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Adam R. CEO Biotechnology ### "Easiest to use, most cost effective well-recognized EDC system on the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2020 Building and running many, many EDC trials for so much less than any other system and doing so in a very time-effective manner. Pros It is very easy to set up and for the end-users to use. Anytime I need the system to do something that is not straightforward their help desk is able to program it and they build the feature into their next upgrade. All users can see data and reports in real-time. It is also so much less expensive than most other systems. Updating and validating the database due to protocol amendments is easy and quick. Their helpdesk is always timely to respond and answers their phone right away. Cons There are sometimes limited capabilities for when a trial has a unique data collection requirement, however, there has always been a workaround for when this has occurred. Reasons for choosing Medrio Cost effective with ease of use and great customer support which most other systems do not provide. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Shane C. Senior Data Manager Pharmaceuticals ### "Medrio - the best EDC product on the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2020 Pros Medrio is very reliable and easy to use. It allows for quicker turnaround times on database build and database lock. The customer support team is very knowledgeable and is always quick to respond. This EDC product is very affordable in comparison to other EDC vendors, and does not nickel and dime you with hidden costs. Most importantly, Medrio listens to the needs of their customers and implements the necessary system updates. Cons There are a few system limitations within Medrio. Would love to see the platform improve lab integration and add an invoicing module. Having said that, Medrio is constantly updating their platform and it becomes more sophisticated after every product release. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NW Nathan W. System Specialist Hospital & Health Care ### "Medrio Evaluaiton" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2019 We chose Medrio as a solution to our current EDC challenges with other vendors. We wanted a reliable and well developed EDC that would be well supported by technical expertise on the support side as well as guidance as we were introduced and grew familiar with the system. Pros The end to end customer / user / administrator support and instruction. Ease of use - building, using, and administration. Cons Some small features that do not impact use and have no sway on my opinion. Reasons for choosing Medrio Best system, chosen by consensus from all end users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Christopher H. Managing Member Information Technology and Services ### "Medrio: Outstanding EDC software from an amazing company that cares" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2019 What impresses me the most about Medrio is their desire to be the best... not to make money, but rather to help people. Keeping within this mission, their ability to listen and react to input from the community not only results in a more capable piece of software, but also provides a sense of ownership in all who use it. The ultimate goal for all of us: to be as fast and efficient as possible in collecting accurate and reliable data that can easily be analyzed in an effort to find treatments for those who often have very little time to wait. Pros Medrio has a lot going for it. From a user's perspective, the software has excellent UX design and is extremely easy to navigate. The interface is not overwhelming like some and the data is presented in a very methodical and logical manner. This is a huge reflection on how well Medrio set up the data in the back-end. Medrio has additionally implemented superior skip logic, form rules, and custom edit check management to enhance usability. From a developer's perspective, the software allows for rapid development and efficient handling of mid-development changes. The three-tiered environment enables multiple teams to work concurrently resulting in reduced timelines and cost-savings for the client. On top of this, Medrio adds specialty features such as randomization, electronic signatures, direct data capture, lab reference ranges, and much more. In the hands of a capable developer, Medrio is a significant powerhouse in comparison to competing EDC solutions. Cons A good review has a balance of Pros and Cons, but honestly, there is nothing I dislike about this software. As with all systems, there are of course technical limitations here and there, but the number of issues we experience are minuscule. The real issue is that because Medrio is constantly listening to the user and as a result, improving the software and adding value, it makes it almost impossible to list any Cons about the software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TB Thomas B. Clinical Project Manager Research ### "CRO developing and Implementing Medrio's EDC system " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 14, 2019 Pros Using the Medrio EDC system has given us the ability as a CRO to control and customise each eCRF, create our own template forms and reduces the intial build time surpassing client expectations. Cons The Initial userbility of the program. Not very intuative. Switched from [BioClinica Express](https://www.capterra.com/p/80517/BioClinica-Express/) Bioclinca build time and Cost Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/92497/Medrio/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.