# Page 2 | Medrio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Medrio the right Data Entry solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92497/Medrio/reviews --- Medrio 4.6 (51) [View alternatives](https://www.capterra.com/p/92497/Medrio/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Medrio ## Showing most helpful reviews Showing 26-50 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NG Nicholas G. Clinical Data Manager Biotechnology Used the software for: 6-12 months ### "Great product, great team!" May 21, 2020 5.0 As a small biotech company, we needed to build our first in-house EDC systems for several upcoming studies. For our needs, Medrio has been the perfect product. Great experiences with the Medrio team all around, and I look forward to our continued partnership. Pros Medrio is an incredibly intuitive system to learn, much simpler to learn than other traditional EDC systems I have used. Very efficient workflow for quickly building a clinical database, with lots of more advanced features that can be leveraged as needed. Also the cross-functional team has given positive feedback about the user interface. Onboarding was smooth and easy, thanks to a series of helpful meetings and active followup from our Medrio Project Manager. Cons Certain features from other EDC systems have not yet been developed in Medrio (i.e. complex custom function query logic, dynamic search list fields). However, the support team was very helpful in developing workarounds in these situations and they pro-actively seek client feedback for new features to add with future product releases. Overall, Medrio EDC is a great product and will continue to get better! Review Source MG Minghua G. Senior Clinical Data Manager Medical Devices Used the software for: 2+ years ### "Easy to set up and end users friendly " September 9, 2019 5.0 For a simple study design, I prefer Medrio over other bigger systems that has a lot of bells and whistles I don't need. And Medrio is very end user friendly. In the past 3 years of managing the Medrio EDC database, I haven't heard any complaints from any site users that they have difficulty of using Medrio EDC. Pros Easy to navigate and is very user friendly. I especially love the skip logic, it saves a lot of time to create edit checks. Cons At the Tabular view, I have to go to either 'Home' or 'Enter Data' tab to choose a different subject within the same site. The other one is the tutorial was removed from HELP. Those tutorials are a very good for site users to refresh their memory for using Medrio. Reason for choosing Medrio The skip logic and user friendly were the big sale points when we first used Medrio. Review Source SC Shane C. Senior Data Manager Pharmaceuticals Used the software for: 2+ years ### "Medrio - the best EDC product on the market" January 9, 2020 5.0 Pros Medrio is very reliable and easy to use. It allows for quicker turnaround times on database build and database lock. The customer support team is very knowledgeable and is always quick to respond. This EDC product is very affordable in comparison to other EDC vendors, and does not nickel and dime you with hidden costs. Most importantly, Medrio listens to the needs of their customers and implements the necessary system updates. Cons There are a few system limitations within Medrio. Would love to see the platform improve lab integration and add an invoicing module. Having said that, Medrio is constantly updating their platform and it becomes more sophisticated after every product release. Review Source GH Glenn H. Clinical Trails Database Manager Research Used the software for: 2+ years ### "Excellent EDC for Clinical Trials" September 25, 2019 5.0 We have been using Medrio for Clinical Trials data capture since 2016 and found it to be probably the easiest to use and best EDC tool we have used to date and enables compliance with CFR 21 Part 11 (Annex 11). Medrio EDC is powerful yet much simpler to use than other products of a similar nature and has incredible customer support. Pros Fantastic Customer support Easy to design, build, configure and manage clinical trials Excellent range of reporting options Excellent trial monitoring facilities Excellent analysis options Easy for users for data entry Looks good Easy to set roles and permissions Excellent Multi-Site control Easy Mid-Study Changes and Reporting Cons Randomisation Options/Configurations could be better Reason for choosing Medrio Facilities Ease of Use Customer Support Review Source SL Sandrien L. Director Data Operations Information Technology and Services Used the software for: 2+ years ### "Long-term user" September 10, 2019 4.0 We have been using Medrio as our EDC platform since 2011 and have locked > 100 studies. We have seen some great improvements over the years as the industry changes and we are keen to see what the future holds. It really feels like we are part of their team, they listen to our feedback and we learn a lot from them. Pros Very flexible, user-friendly and easy to set up. Great system for our early phase studies which can be up and running in 3 weeks, including edit checks programmed in and validated. Cons Anything that we have any issues with gets flagged and discussed, with any possible improvements being part of their feature roadmap. Reason for choosing Medrio Pricing, flexibility, ease of use at the CRO end but also the site-users. Review Source KP Kendall P. Data Manager Research Used the software for: 6-12 months ### "Great for basic research needs!" September 9, 2019 5.0 Overall, my experience has been favorable compared to other systems. There's room for improvement, but that's not to say that Medrio isn't a great product. Pros I most appreciate the simplicity of Medrio and the fact that this translates across any project within Medrio. One you learn the ins and outs of one project, you can step in at any point of another and know exactly where to find what you need. Cons I least like the reporting mechanisms and the dashboard. For my role as a data manager, I've noticed that some of the reporting tools either function incorrectly or don't exactly give me what I am looking for. I also would love if the querying function could be changed to allow the user to change the "reason for closing". All other things about the query can be changed by someone with access to initiate and close queries, except this function-- which is a performance metric for my department. Being able to make that change would be beneficial. Review Source SM Sally M. Senior Clinical Data Manager Research Used the software for: 2+ years ### "Medrio Review - Great product" September 12, 2019 5.0 Medrio is very easy to work with in terms of building clinical trial databases from beginning to end. I've also heard that the end users are happy to use this product. The customer service is amazing! Pros My favorite feature in Medrio is the skip logic (field dynamics). This feature eliminates writing a large number of edit checks and aids the end user in data entry, as the fields they do not need to enter are hidden. Cons I would like if some of the design portions could be done in bulk, for instance copying forms and editing variables. The current release allows one variable to be edited at a time and can copy one form at a time. Review Source TH Temple H. Managing Member Information Technology and Services Used the software for: 2+ years ### "Super Fast Study Builds!" October 12, 2018 5.0 Using Medrio, we are able to help our clients reach the database go-live milestone quickly, and that equates to significant cost savings for our clients. Pros The study configuration tools are very intuitive and well laid out, making the EDC build/validation process super quick and easy. Mid-study changes are also simple and fast to complete. Cons We have found that although this software doesn't have as many built in features as others may, the basic tools that are available are flexible enough to allow one to get very creative and build out features that may not be pre-built as they are in other systems. If some of those features were already built in, it would make the builds go even faster and allow for even more checks and balances that can be done within the system. Review Source SM Susan M. Director, Data Management Pharmaceuticals Used the software for: 6-12 months ### "First In House EDC" September 9, 2019 5.0 To date, we have had nothing but positive experiences with Medrio. That does not mean there have not been challenges and time crunches! We had oncology specific system requests that we needed addressed by Medrio. Our needs were heard and Medrio delivered with an updated release. Separately, when problems arose post updated release, and threatened to push back our first patient in timeline, Medrio again responded with tremendous effort to investigate a deployment issue. As a result, we were able to deploy to LIVE and subjects were able to enroll in our study to receive the treatment for which they were desperately waiting! Pros Ease and ability to configure database in a short amount of time. Cons System was initially lacking some key features we find common to oncology trials. System slowness at times. Review Source TB Thomas B. Clinical Project Manager Research Used the software for: 2+ years ### "CRO developing and Implementing Medrio's EDC system " November 14, 2019 5.0 Pros Using the Medrio EDC system has given us the ability as a CRO to control and customise each eCRF, create our own template forms and reduces the intial build time surpassing client expectations. Cons The Initial userbility of the program. Not very intuative. Switched from [BioClinica Express](https://www.capterra.com/p/80517/BioClinica-Express/) Bioclinca build time and Cost Review Source BH Brian H. CEO Biotechnology Used the software for: 2+ years ### "Medrio is a Flexible, Versatile and Reliable EDC Partner" September 13, 2019 5.0 Pros Building in Medrio is intuitive and quick, while still providing a powerful and flexible platform. Their customer service is the best in the industry with rapid replies to all our needs. My team can always count on Medrio as a reliable and versatile solution. Cons We look forward to new features like local lab and integrated IRT modules Review Source AB Amanda B. Clinical Data Manager Research Used the software for: 2+ years ### "Medrio for Small CROs" April 12, 2019 4.0 Working with Medrio has been a wonderful experience. The ability to build a database in shorter timelines and not needing to be a programmer to build. Also, from a Data Management perspective, handling queries and data review are seamless. Pros Medrio is extremely user friendly and makes database building a snap. Cons There are still some system limitations, such as no lab norm module. Review Source KV Kate V. Clinical Research Associate Medical Devices Used the software for: 6-12 months ### "A flexible, simple, easy to implement EDC software" September 12, 2019 5.0 Pros Once your first study is built, it is very easy to copy and paste all your set functionality for your next study. Their support team is also top notch. Really, really helpful all the time. Cons Some features are a bit limited but they are continuously working on upgrades and highly value customer input. Reason for choosing Medrio Ease of use, cost savings, flexibility, global support. Review Source kH karon H. Senior Clinical Data Manager Medical Devices Used the software for: 2+ years ### "KNH CDM" September 9, 2019 5.0 none Pros In the beginning it was a small team and they were very customer oriented, and just all around helpful with start up Cons Not enough reporting features or management of sites/monitors features Reason for choosing Medrio Cheap and management went for saving money Review Source MN Marilee N. Director Data Management Pharmaceuticals Used the software for: 2+ years ### "Medrio Clinical Research Software" September 9, 2019 4.0 Medrio is a responsive company that takes customer service seriously. Pros Medrio is drag and drop programming so very easy to use. Their customer support is excellent. Cons Medrio would benefit from faster new releases. Review Source SH Susan H. Principal Pharmaceuticals Used the software for: 2+ years ### "Great little system!" February 10, 2017 4.0 I used Medrio for over 4 years with great success. It is easy to program, easy to use for sites and monitors. Has a great reporting tool and offers flexibility on pricing. Pros ease of use, cost structure, reporting tools, lots of functionality built in with no hidden costs Cons not as much flexibility and added functionality as some of the bigger EDC systems. Review Source DE Denise E. Sr. Director Clinical Dat Management and Standards Pharmaceuticals Used the software for: 2+ years ### "Clients are happy" November 4, 2016 4.0 Ease of use and robust functionality are a few of the prime points for any user of eClinical/EDC. Our clients tell us they are happy with both of these areas when accessing their studies. And for us as the builders and service providers we enjoy both of these features in addition to the great customer support we received. Review Source AN Amanda N. Research Coordinator Research Used the software for: 6-12 months ### "Its ok" December 12, 2018 5.0 I use it everyday. Its easy. Pros Out of all of the research sites we use this one is one of the best. Cons I do not like the layout but really that is just being picky. It really is ok. Review Source MM Moses M. Managing Director Pharmaceuticals Used the software for: 1-2 years ### "Medrio EDC market positioning" September 10, 2019 5.0 Pros Medrio EDC is easy and intuitive to set up . It's also very user friendly. Cons Cost positioning - The software costing is not considerate for non-profit grant based trials hence we loose business to other providers using cheap and cheerful edc systems. Reason for choosing Medrio (a) Medrio has superior functional capability (b) Responsive and accommodating account managers. Review Source NW Nathan W. System Specialist Hospital & Health Care Used the software for: 6-12 months ### "Medrio Evaluaiton" December 6, 2019 5.0 We chose Medrio as a solution to our current EDC challenges with other vendors. We wanted a reliable and well developed EDC that would be well supported by technical expertise on the support side as well as guidance as we were introduced and grew familiar with the system. Pros The end to end customer / user / administrator support and instruction. Ease of use - building, using, and administration. Cons Some small features that do not impact use and have no sway on my opinion. Reason for choosing Medrio Best system, chosen by consensus from all end users. Review Source SH Susan H. Principal Pharmaceuticals Used the software for: 2+ years ### "I have used Medrio for several years across several therapeutic areas and phases." September 18, 2017 5.0 lower cost and great functionality with ease of set-up and use. Pros Easy to set-up and use, great for small studies and large. The set-up is quick and can be done with little training. The coding module is a plus! Cons Some of the functionality could be enhanced for use with larger global studies. For example, the email alerts do not allow formatting of the email with regards to data within the EDC. Review Source JW Jon W. CEO Pharmaceuticals Used the software for: 6-12 months ### "Too much like an EDC system (from the old days)" November 20, 2018 4.0 Pros The data points you are able to include are remarkable and easy to identify for users Cons Dislike the difficulty in use for some of our staff who claim it is TOO much like an old school EDC system Review Source AS Angelise S. Clinical Research Coordinator Research Used the software for: 6-12 months ### "This is the most user friendly, EDC system I've used." November 20, 2018 5.0 Overall, this is among my favorite systems to use for entering clinical research information into. All information is well organized and easily accessible. Pros I am able to access all of the information I need on the site and entering information into the EDC is very user friendly. IT is very easy to follow. Cons I found it difficult to find the printable version of the pages I entered information on. When the system was prompted to generate a file, it actually never did and I ended up having to print the webpage. Review Source CG Carolyn G. Sr. Data Manager Hospital & Health Care Used the software for: Less than 6 months ### "Newbee Loves Medrio! " October 26, 2016 4.0 I am not new to clinical trial software but I am new to Medrio. I was quite happy with the training provided and the ease of use in navigating to forms. It seems to easy to build but I haven't had that experience yet. Good Product. Pros Ease in navigation Cons Colors Review Source JM Jessica M. Partner Used the software for: ### "Medrio - Easy to Use" April 15, 2015 4.0 Medrio is an easy to use eCRF platform. Clean and simple. Easy to have updates made and deploy to a live CRF database. The look and feel of the text is a little dated looking and not the nicest appearance but the functionality of the system is good. 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