---
title: "eCaseLink Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about eCaseLink Software - reviews, pricing plans, popular comparisons to other Electronic Data Capture products and more."
source_url: "https://www.capterra.com/p/92499/eCaseLink/"
page_type: "product"
language: "en"
---

# 

 eCaseLink Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

eCaseLink

## What is eCaseLink?

DSG Clinical Trial Software provides an end-to-end eClinical platform for managing decentralized and traditional clinical trials. The unified software suite includes electronic data capture, direct data capture, eCOA, eConsent, randomization, trial supply management, and telehealth capabilities to support pharmaceutical and biotech companies through the full clinical trial lifecycle.

## What is eCaseLink used for?

[Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/)[Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### eCaseLink

5.0 (1)

VS.

[4.5 (83)](https://www.capterra.com/p/200364/Florence-eBinders/reviews/)

Starting Price

$0.01

Per Feature

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.2 (83)

Value For Money

4.0 (1)

Value For Money

4.5 (50)

Customer Service

5.0 (1)

Customer Service

4.6 (65)

## eCaseLink alternatives

[4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (118)](https://www.capterra.com/p/192454/Research-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (68)](https://www.capterra.com/p/126679/RealTime-CTMS/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[ShareCRF](https://www.capterra.com/p/253399/ShareCRF/)

[4.8 (45)](https://www.capterra.com/p/253399/ShareCRF/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/253399/ShareCRF/)

## FAQs about eCaseLink

Overview

### What company size and specific industries is eCaseLink built for?

eCaseLink is designed for businesses of all sizes in life sciences, biotechnology, medical device trading, and related industries that conduct and manage clinical trials. It suits organizations that need to reduce errors in business operations while handling trial management and compliance-related work.

Features and Usability

### What are the key features of eCaseLink?

eCaseLink offers real-time data, electronic data capture, and remote data capture for clinical studies. Its core features also include CRF tracking, data verification, and workflow management, along with patient management, patient monitoring, randomization, and 21 CFR Part 11 compliance for regulated study processes.

Getting Started and Support

### What training and onboarding options does eCaseLink offer?

eCaseLink provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, and documentation offers written reference material for self-paced review and setup guidance.

Getting Started and Support

### What customer support options does eCaseLink offer?

eCaseLink provides 24/7 live rep support for users who need help at any time. No reviewer feedback about support quality is available, so there is no verified information on response speed, helpfulness, or common support issues.

## Features

AI summary

Based on 695 Electronic Data Capture reviews

Capterra data shows that buyers of Electronic Data Capture software rank the following features as their top priorities:

-   **Customizable Forms** (**60%** of reviewers rated this feature as critical)
-   **Data Capture and Transfer** (**58%**)
-   **Customizable Fields** (**51%**)

eCaseLink supports **Data Capture and Transfer**, which helps teams collect and move study data efficiently across systems. However, it does not include **Customizable Forms** or **Customizable Fields**. Instead, it offers other important capabilities that reviewers also value, including **Audit Trail** (**49%**), **Data Import/Export** (**49%**), and **Data Verification** (**48%**). These features help businesses maintain data accuracy, track changes clearly, and move information between platforms, providing teams with better oversight and more reliable records.

21 CFR Part 11 Compliance

Shows that electronic documents are authentic and linked to specific records

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Clinical Study Management

Tools to manage single or multiple clinical studies within a centralized platform

CRF Tracking

Collect and track all case report forms (CRFs) within a centralized repository

Data Capture and Transfer

Import, collect, and capture data from multiple sources

Data Import/Export

Import and export data to and from software applications

eCaseLink 21 features

### All Features
- 21 CFR Part 11 Compliance: Shows that electronic documents are authentic and linked to specific records
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Clinical Study Management: Tools to manage single or multiple clinical studies within a centralized platform
- CRF Tracking: Collect and track all case report forms (CRFs) within a centralized repository
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Import/Export: Import and export data to and from software applications
- Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies
- Distributed Capture: Uses decentralized resources such as network scanners, multi-function devices (MFD), and desktop scanners to collect data and documents
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Imaging: Convert paper files into digital images
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Electronic Data Capture: Import, collect, and capture data from multiple sources
- Forms Management: Store, manage and track all forms in a centralized location
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Patient Management: Managing and tracking patient health, progress, communication, and treatment plans
- Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing
- Randomization: Randomize the displayed order of questions and answer options
- Real-Time Data: Receive data and information in real time
- Remote Data Capture: Capture data electronically
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

Basic

$0.01

Per Feature,

Value for money

4.0 (1)

4.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Senior Managing Partner

Research

### "Best EDC product on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2018

The latest version has every feature and functionality you need to manage complex global studies and is very user friendly. I highly recommend!!!

Pros

ease of use, functionality and support you get once the product has been implemented.

Cons

Like all it's features the price is a little higher but well worth the investment. Would highly recommend.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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