--- title: "DockMaster Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DockMaster Software - reviews, pricing plans, popular comparisons to other Marine products and more." source_url: "https://www.capterra.com/p/92549/DockMaster/" page_type: "product" language: "en" --- # DockMaster Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DockMaster ## What is DockMaster? Create Customers for Life with DockMaster. DockMaster Software offerings include accounts payable, accounts receivable, general ledger, haul and launch management, inventory, customer relationship management (CRM), service and work orders, boat sales, order entry, payroll, point-of-sale, reservations, slip and rack management, storage and billing, mobile-task assignment and labor tracking, fuel management, EMV chip-card processing, mobile scheduler, web-based vessel management, and more! ## What is DockMaster used for? [Marine](https://www.capterra.com/marine-software/)[Work Order](https://www.capterra.com/work-order-software/)[Dock Scheduling](https://www.capterra.com/dock-scheduling-software/) Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $165 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## DockMaster Overview Updated September 2026 AI summary DockMaster provides businesses with tools for managing marina operations, including billing, reservations, work orders, and fleet oversight. Suitable for organizations of all sizes, it covers dock scheduling, marine, and work order needs, and features options for accounting, boat maintenance, and inventory tracking. DockMaster is available as a cloud, web-based, or Windows solution. ## DockMaster alternatives Highest Rated [5.0 (1)](https://www.capterra.com/p/10031148/Yacht-Logic-Pro/#reviews) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (44)](https://www.capterra.com/p/92495/BiT-Dealership-Software/reviews/) Starting price $270.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/209329/PacsoftNG/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about DockMaster Overview ### Which roles and teams benefit most from DockMaster? DockMaster is most used by marina managers, office administrators, and accounting teams that handle daily operations, customer records, and billing. General managers and executives use it to oversee business performance, while accountants, bookkeepers, and controllers rely on it for invoicing, financial tracking, and streamlining back-office workflows. Answer based on 17 reviews Overview ### What company size and specific industries is DockMaster built for? DockMaster is designed for businesses in the marine industry, including marinas, boat yards, service yards, boat service centers, boat dealerships, marine parts distributors and suppliers, marine fuel retailers, mega marinas, yacht clubs, and marina resorts. It is best suited to organizations that manage marina operations and related marine services. Features and Usability ### What are the key features of DockMaster? DockMaster offers contractor management and order management, plus dock management, marina management, and storage management for marine operations. It also includes work order creation and work order management, job scheduling, inventory management, billing and invoicing, ACH payment processing, and customizable reports for accounting and sales tracking. Integrations ### Which third-party tools and platforms does DockMaster integrate with? DockMaster connects natively to Salesforce Sales Cloud and Worldpay for Enterprise. These catalog integrations cover CRM and payment processing, giving DockMaster two third-party platform connections for sales and transaction workflows. Getting Started and Support ### What training and onboarding options does DockMaster offer? DockMaster provides in person training, live online sessions, and webinars to help teams get started. In person training supports direct, face-to-face instruction, live online sessions allow guided remote learning, and webinars offer scheduled presentations that can cover setup steps and product basics. Getting Started and Support ### What customer support options does DockMaster offer? DockMaster provides email/help desk and phone support for customer assistance. No reviewer feedback about support experience is available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 112 Marine reviews Capterra data shows that buyers of marine software rank the following features as their top priorities: - **Billing & Invoicing** (**76%** of reviewers rated this feature as critical) - **Point of Sale (POS)** (**54%**) - **Reservations Management** (**86%**) DockMaster supports all three of the features reviewers value most: **Billing & Invoicing**, **Point of Sale (POS)**, and **Reservations Management**. Together, these capabilities help businesses manage bookings, process dockside sales, and handle customer billing in one system, allowing teams to keep marina operations organized and revenue processes running efficiently. Reservations Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Job Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks Maintenance Scheduling 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Mobile Access 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Multi-Location 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple locations Quotes/Estimates 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers DockMaster 35 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Customizable Reports: Alter the layout and content of reports - Dock Management: Manage all inbound & outbound activities relating to each dock - Electronic Signature: Digitally sign online documents - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Maritime/Marine Industry: Designed for businesses in the maritime/marine industry (container ships, marinas, passenger ferries, fishing boats, and more) - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marina Management: Manage repair, maintenance, and rental processes for docks, yachts, boats, and/or harbors - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parts Management: Track parts inventory levels and manage re-stocking - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Quotes/Estimates: Generate quotes or estimates for customers - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Scheduling: Plan availability and assign specific time slots for tasks and resources - Storage Management: Store items for a designated period of time - Task Management: Create, manage and track all task activities and progression - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.8 (18) 3.8 Based on 18 reviews ## Pricing Value for money 3.8 (18) Basic $165.00 Per Feature,Per Month Value for money 3.8 (18) 3.8 Based on 18 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (18) 4.3 Based on 18 reviews ## User reviews Overall rating 3.9 Based on 18 reviews Filter by rating 5(9) 4(4) 3(2) 2(1) 1(2) Mentioned topic Sorted by most recent MC Marvin C. Trainer Maritime ### "Dockmaster is a Proven Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 24, 2025 My overall experience is that Dockmaster is a good stable software but could use a refresh on the gui side and have some features added. Pros I liked the fact that Dockmaster is a legacy system built over the years to meet the changing needs of the Marina Industry Cons The software can be clunky not intuitive. Bugs are constantly being found but are rectified eventually Switched from [MarinaOffice](https://www.capterra.com/p/98609/MarinaOffice/) Wanted more functionality. We added a shop and wanted a more robust system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User General Manager Hospitality ### "Needs Work Bad" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 21, 2025 Customer service is atrocious. Been a customer for many years and have hardly ever had a good experience. Just today have been on hold with the "Emergency" helpline because users cant login. A service department being unable to function is absolutely unacceptable. Pros It is functionally capable of completing most tasks a marina would need to complete. Able to pair with many other services to be able to fully accomplish nearly any task. Cons The user interface is extremely outdated. Reporting using the software is clunky at best, a user must understand Dockmaster's unique naming conventions in order to generate the correct reports. Always behind when it comes to features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 25, 2025 Thank you for taking the time to share your feedback and for being a long-time DockMaster customer. We’re sorry to hear about the difficulties you experienced recently and understand how disruptive it can be when your team can’t access the system. That’s not the experience we want for our customers. While many customers rely on DockMaster’s reporting and integrations daily, we recognize that there are times when things may feel less intuitive or efficient. Your feedback helps us continue refining both our product and our processes to better serve you. We’d really appreciate the opportunity to work with you directly to address your concerns and provide a quick resolution. Please reach out to us at support@dockmaster.com, or let us know the best way to connect so we can prioritize your case. We value your partnership and remain committed to ensuring DockMaster continues to support your operations with reliability and confidence. JM JUSTIN M. Assistant General Manager Maritime ### "Assistant General Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2024 My overall experience with Dockmaster is that they listen to their customers. They respond to help tickets and overall, they support you as well as you could possibly expect. Pros The fully customizable reporting system. The support from industry experts when submitting a support ticket. Cons I dislike having to clear an error rather type over the highlighted error. Like when you enter a bad part number during receiving. Reasons for choosing DockMaster See why we switched above and the reporting features in Dockmaster Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HB Heriberto B. Accountant Maritime ### "Reporting Trash" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 October 4, 2021 There is little I can say, I just wish they would have opted for a cloud based software. Pros Full accounting features................ Cons Very manual processes and redundant application Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Candice P. Accounting clerk Hospitality ### "Good system for a marina" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 21, 2019 This system makes it very easy to run a marina. I'm in accounting and feel that the ease of Dockmaster helps immensely. Any issues that we have are immediately answered by a support specialist Pros It's very easy to use and get around from screen to screen. I also like that you can add the most used tasks to your favorites. Cons Unable to delete items that were keyed in, everything requires a reversal and a re key. When there is an update, there is always an issue the next day Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Rick C. General Manager Maritime ### "Sunnyside Marina " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2019 Excellent. Pros We use Dockmaster for every aspect of our Marina Operation including our Service Department, Gas Dock, Ship Store, accounts payable, accounts receivable and in the creation of our Financial Statements. We have been using Dockmaster since 2001 and the history we have created over that time is invaluable. Cons Since we are an association of slip owners, some refer to this as a "Dockominium", we had to create some of our own internal ways to make the system work for us. Once we created these "Work Arounds" the system has performed beautifully. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 15, 2019 Rick, Thank you so much for your review. All the best, Team DockMaster JH Jeff H. Managing Director Maritime ### "Docmaster " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2019 From using a few previous accounting packages that were not Marine specific to using this one is like Chalk and Cheese Pros It is very intuitive and having had a few years using it we are very happy with it . in addition the backup we receive is fantastic . Cons It takes time to understand that it is rigid in the fact one must follow the process step by step however this is also a benefit as cash and invoices are well controlled Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 11, 2019 Jeff, Thank you so much for the great review. There are a number of different step by step processes to help control cash and invoices. Have you tried using the workflows on the home screen? Once you set them up, you can click one button to automate the flow. Thanks, Team DockMaster JR Justin R. Network Administrator Maritime ### "One of the best out there!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2019 The company I work for has been using this software for over 20 years now. I myself have been closely involved as the company liaison with Dockmaster support and have found them very professional and down to earth. Pros Customer service and support is right there when you need it. Cons As with any software there are some hiccups and bugs that come up. Development seems to be addressing them much quicker than in years past. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 11, 2019 Justin, Thank you so much for the great review. We continuously strive to improve our processes to deliver the highest quality product possible. All the best, Team DockMaster JF John F. Operations Manager Maritime ### "I have used three marina management programs and DockMaster is second to none! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2018 DockMaster is a collection of "best practices" that if used properly, will help grow your business and profits. We have implemented the program across our departments and it has made a tremendous difference in how well the workflow in every department as improved. We have also improved every faction of our business. Pros The program is very well thought out and intuitive. We can have users up and running in short order. If we do have a glitch or we don't understand something, it is handled in a very professional and efficient manner. In addition, the group and individual training sessions are awesome! I try to join all of them because it expands my knowledge and it reminds me of items I may forgotten. This is also the only program where you feel as though your ideas and suggestions count. They have an “Ideas” portal which is excellent. You can post any idea and it it is reviewed by DockMaster programmers and other users. Feels good even when your ideas can’t go forward because you know you are being listened to. Awesome program! Cons It doesn't make coffee or bring in donuts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 19, 2018 Hi John, Thank you so much for the five star rating. We appreciate your support. All the best, DockMaster Software MP Maureen P. Office Manager ### "We have been using DockMaster about 10 years & the overall experience & customer service is great." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 8, 2018 Pros I love the hosted system since we no longer have to maintain a server. It makes it easy to work from home if necessary. Some of the features I like... the ability to email work orders or payment receipts etc.. We use WO estimate's which is a great feature. In AP invoicing I like the added feature of the sublet PO - which allows me to see any discrepancy with the cost on the WO compared to the cost of the vendor invoice. I like that you can have more than one customer maintenance file or WO open at the same time. The system allows for you to easily search customers by name, phone number or rack/slip location. Overall the software is easy to use, very reliable & again customer service is excellent. Our support agreement includes training which is good option for new employees. Cons I don't like to create reports, but generally I can work with one of the system reports to get the data I need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2018 Maureen, Thank you for posting a review of DockMaster and highlighting the features of our hosted solution. DockMaster Software, Inc. [View all Reviews](https://www.capterra.com/p/92549/DockMaster/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Storable Marine vs DockMaster](https://www.capterra.com/compare/92549-141098/DockMaster-vs-Molo)