# Printers Plan Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Printers Plan the right Print Management solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/92567/Printers-Plan/reviews

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Printers Plan

4.5 (15)

[View alternatives](https://www.capterra.com/p/92567/Printers-Plan/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Printers Plan

Ease of use

4.2

Customer Service

4.8

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Farrukh Z.  
Entrepreneur  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "A great Management Software I've ever used"

June 14, 2021

5.0

I had a great experience with Prnters Plan. I will definitely recommend to my colleague.

Pros

I'm using this softaware for approx 1 year and this help me so much. As it's name show it helps you to make plan It is a best management software. It help you out to control everything. The crew is very cooperative. Everytime I need help they are here to help me out. Project management is now very easy with software.

Cons

There are some bugs issues that needs to be solved.

Review Source

Response from PrintReach

September 29, 2021

Farrukh, thank you for the positive feedback! Our team is constantly squashing bugs and they have hopefully taken care of the ones you've found. Have a great day,

JH

John H.  
Owner  
Printing  
Used the software for: 2+ years

### "Been using 15 after switching from PrintSmith"

June 13, 2023

4.0

Pros

The people there get it, they understand printing and printers. We tried others they are stabile frim and here for the long haul.

Cons

Like any MIS it takes to time to set up and get your pricing correct. After that its powerful and work as it should.

Reason for choosing Printers Plan

The serive and suport. All MIS do 95% the same things, it's when you need help and costs that differ.

Switched from

[PrintSmith Vision](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/)

Hated working with EFI everything was for their policy, which was only for their benefit or a future fix that rarely happened.

Review Source

Response from PrintReach

June 20, 2023

Thank you for the review of Printer's Plan John! We're honored to have you as a customer.

JS

Jessy S.  
Sales  
Printing  
Used the software for: 6-12 months

### "I wish we had a different option."

October 13, 2020

3.0

It isn't the worst program I've ever used, but it is definitely frustrating.

Pros

The program does the price calculations, as long as everything is up to date in the system. The back-up happens weekly, or however often you want to back-up.

Cons

Limited to a certain number of people on at one time. Have to be connected to the internet to use. Everything has to be manually entered and updated through the back-end and although you can make a one-time change to pricing on a single order, you can't accept that price as a default going forward without going into another menu entirely.

Review Source

Response from PrintReach

September 29, 2021

Hi Jessy, I'm sorry to hear you're having some frustrations with Printer's Plan. Often times a 15-20 minutes phone call with our support techs can help clear up a lot of misunderstanding and I invite you to give us a call to help sort out some of these issues you're experiencing. All the best,

MH

Michael H.  
President  
Printing  
Used the software for: 2+ years

### "POS software once chosen is rarely change to a different POS"

August 30, 2021

4.0

Not much has change with the exception of wide format that has little use unless I'm running extremely large jobs. (which I don't) So for the most part is awkward. The remaining printing software is very difficult to program. I usually spend hours to get the system to calculate cost and mark up properly on new items.

Pros

Once deployed to change POS is very difficult with any software. Therefore no comparisons can be made.

Cons

The cost is ridicules. Prior to being in "the Cloud" I could buy the software and use it onsite for many years. Now I pay that cost a year. If the previous server software was available I could use it for ~5 years. Therefore you raised the cost 500%.

Reason for choosing Printers Plan

I was the system in the company I bought and had a decade+ of customer info.

Review Source

Response from PrintReach

September 7, 2021

Michael, Thank you for taking the time to review Printer's Plan. It means a lot to us! You're correct the price has gone up. Providing and supporting cloud-hosted software to our customers is more expensive, but we calculate the additional functionality and time savings to offset the additional costs and more. Printer's Plan is packed with new features each year, you can see all of them here: https://support.printreach.com/hc/en-us/articles/360040592153-Release-Notes-and-Downloads We hope you'll explore our new integrated payments feature and ShipStation integration. All the best,

AL

Angela L.  
Bookkeeper  
Printing  
Used the software for: 2+ years

### "No title"

August 30, 2021

5.0

Over-all everything is fine except for the Print Reach Pay deposits.

Pros

The software is easy to understand and very user-friendly.

Cons

With regard to the collection of credit card payments, the total amount of the sales captured for the day is not deposited in the bank on the same day. Print Reach deposits the money after two days. This is the feature that we don't like because with our former credit card processor, they deposit our credit card sales total for the day after 5 PM on the same day of the sale. We hope Print Reach will resolve this matter. We just recently converted to Print Reach Credit Card processing and we don't like the money is being handled.

Review Source

Response from PrintReach

September 29, 2021

Angela, Thank you for submitting your review and it's great to hear you enjoy the user-friendly nature of Printer's Plan. Your review prompted our team to reach out and explain the next-day funding option availability for your account. The team reported that we were successfully able to switch you over. Thanks for being the best part of Print Reach!

MH

Mark H.  
Account Executive  
Printing  
Used the software for: 6-12 months

### "Printer's plan for estimating"

August 30, 2021

4.0

So far we are using it to standardize our estimating process. This allows for more consistency and easier updates to ongoing projects and quote requests.

Pros

Ease of setting up services and adjusting on the fly to affect changes globally (i.e. paper price updates, production times, etc).

Cons

Allows you to estimate something that's impossible to do on a given machine (i.e. printing on sheet larger than press can run). Doesn't seem to know correct impositions for work & turn / tumble layouts. Can't calculate weights based on paper used. Work order is one size fits all rather than customizable, both in terms of information presented and graphical layout.

Reason for choosing Printers Plan

Heidelberg wanted to charge $7000 to train on the estimating portion of their software. Printer's Plans was more manageable from this perspective. And seems easier to setup from what I can see so far.

Review Source

Response from PrintReach

September 29, 2021

Hi Mark! Thank you for your review of Printer's Plan. You've provided some valuable feedback for our development team and we'll make sure they review your concerns. We're always looking for ways to improve the Printer's Plan print estimating feature. Have a great day,

KW

Keith W.  
VP  
Printing  
Used the software for: 2+ years

### "Good software that could use a few tweaks..."

August 30, 2021

4.0

Organization, tracking and billing.

Pros

The overall layout and the simplicity of learning to use it.

Cons

I wish you could have more than one job open at a time and I wish that under paper cutting, in the right hand window, you could do combination layout, like you can in the left window.

Reason for choosing Printers Plan

Cost, Ease of Use and visual design.

Review Source

Response from PrintReach

September 29, 2021

Hi Keith, thanks so much for reviewing Printer's Plan. There is a way to open more than one job at a time and our support can certainly show you how to do it. We appreciate your feedback on the design as we are constantly looking for ways to improve your user experience. All the best,

CH

Charity H.  
Owner  
Printing  
Used the software for: 2+ years

### "Printers Plan WORKS"

August 30, 2021

5.0

I love Printer's Plan. Teaching new employees how to use it is so easy. Running reports is a breeze.

Pros

I have used Printed Plan for 22 years. I love everything about it. It make my job easy. Entering new customer, Running Reports, Entering estimates and orders. Searching History. It can do it all.

Cons

I wish it could be used on a MAC without having to be cloud based.

Review Source

Response from PrintReach

September 29, 2021

Hi Charity, Thanks for much for your glowing review of Printer's Plan and for being such a long-time user. We look forward to serving you in the future,

BA

Butch A.  
Account Manager  
Printing  
Used the software for: 2+ years

### "Printer Plan 2021 Review"

August 30, 2021

4.0

The customer service team is great when I need help!

Pros

Functionality and easy to use. I love how categories are color based to differentiate them.

Cons

Not being cloud based for updates. Creating new categories and pricing structures is a bit difficult.

Review Source

Response from PrintReach

September 29, 2021

Hi Butch, thank you for your review. Many other customers have given praise to Printer's Plan color coating system and we're happy to hear you've seen benefit from it as well. Thank you for your continued trust and business,

BA

Bill A.  
Owner  
Printing  
Used the software for: 2+ years

### "The old standard"

August 30, 2021

5.0

Never once crashed, always accurate and gets the job done. Upgrading and maintenance can be pricey, but the old version I'm using still functions perfectly.

Pros

A full featured, dependable package you can count on working.

Cons

A bit of a learning curve, though you can set up templates for new users.

Review Source

Response from PrintReach

September 29, 2021

Thank you for your feedback Bill! We're happy to hear Printer's Plan has been dependable for your business.

MS

Mark S.  
President  
Printing  
Used the software for: 2+ years

### "Good product"

August 30, 2021

5.0

Pros

Ease of use and good support. Recommended by other print shop owners.

Cons

Miss \[SENSITIVE CONTENT\] in customer support. Support is ok now but was better when \[SENSITIVE CONTENT\] was doing it.

Review Source

Response from PrintReach

September 29, 2021

Thank you for the review Mark - we're happy to hear other print shop owners are recommending Printer's Plan and it's meeting your needs.

AS

Angelica S.  
helpdesk  
Computer & Network Security  
Used the software for: 6-12 months

### "printers plan"

April 13, 2019

5.0

Pros

Id like using this software it helps me to provide my works neatly and its good to printing business to grow, i'm recommending this one.

Cons

nothing to be least like because its suites best for me

Review Source

Response from PrintReach

September 29, 2021

Hi Angelica, Thanks for taking the time to submit a review. We look forward to serving you in the future,

SC

Suzanne C.  
President  
Printing  
Used the software for: Less than 6 months

### "Overs"

August 30, 2021

4.0

Pretty Good!

Pros

Easily customizable. Categories and services

Cons

Cannot add overs / unders Cannot edit pricing on multiple quantity quote

Reason for choosing Printers Plan

Speaks printerslanguage

Review Source

Response from PrintReach

September 29, 2021

Suzanne, We're glad to hear you enjoy the customizability of Printer's Plan and that it's fitting your needs. Thanks for being the best part of Print Reach!

BM

Brenda M.  
VP  
  
Used the software for:

### "Excellent service for many years: inplant, commerical, small business and large corporation. "

November 10, 2015

5.0

Customer Service is excellent. Customizing reports is a reasonable option. Technical support is always effective in the few instances I have had to call. Willing to work with you on a budget plan if needed. Responsive to any issues that may be required in your setting that is outside the norm.

Review Source

Response from PrintReach

September 29, 2021

Hi Brenda, Thanks for taking the time to submit a review and thank you for being the best part of Print Reach!

DG

David G.  
  
  
Used the software for:

### "Fantastic Print Management Program"

April 14, 2017

5.0

We have been using Printers Plan for a few years and it has allowed us grow our volume without extra personnel and have a much better view into our profitability.

Review Source

Response from PrintReach

September 29, 2021

David, It's great to hear Printer's Plan has helped your Print business grow. Our product is better because of the ongoing relationships we have with customers like you and we look forward to serving you in the future. All the best,

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