# Print Shop Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Print Shop Manager the right Print Estimating solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/92568/Print-Shop-Manager/reviews

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Print Shop Manager

4.6 (9)

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Last updated March 16th, 2026

# Reviews of Print Shop Manager

Ease of use

4.7

Customer Service

4.9

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Information Security Manager  
Printing  
Used the software for: 2+ years

### "Easy use with minimal IT support, it gets the job done."

June 28, 2018

4.0

Quick and easy quote, order and invoice system.

Pros

The fact that when you have a question or an issue, the product support is, quick, efficient and actually solves the issue.

Cons

Users that do not follow the proper procedures and cause most of the issues. I would like to see an easy auto export function of all data tables to a friendly format like .xlsx or .csv. Also an upgrade to the .pdf engine would be nice.

Review Source

Response from AACRO Computer Systems

March 19, 2025

The backend of PSM is a Microsoft Jet 6.0 database, an MDB. We used it because of it's amazing speed. There are a couple of weak areas in the Jet 6.0 database which our programmers are aware of and program around to make it bulletproof. Some of our users take advantage of it being an MDB and accessible using Excel or Access. They have used the data to create their own specialized reports. They understand that they can read the data all they want, but they cannot change anything. Pretty clever of them! We also write custom reports for customers who need them, but they have their own clever employees who did the reports in-house.

NB

Nancy B.  
Customer Service  
  
Used the software for: 2+ years

### "Not too Difficult to learn"

June 19, 2018

4.0

We have saved so much time and our quotes are more consistent.

Pros

To be able to pull up previous orders and place another order off of it. I like that we are able to see the inventory available. The ease of converting a work order to an invoice is another great feature. Emailing quotes are made seamless once you have added the customers email in the data base. One click and the quote is off to the customer. Rich was extremely helpful and patient when we first installed the program. there were many questions and he returned our calls promptly.

Cons

Not having the same digital options on the Envelope work order to change click charges. You have to do the math and lock it in if you want to change the click charge to something different than the default.

Review Source

Response from AACRO Computer Systems

June 21, 2018

Thank you for the review Nancy. We have recently added envelopes to the dedicated digital template. You will be receiving the latest updates in a couple of weeks. I appreciate you as a customer and your taking the time to provide feedback. Rich

JF

Joe F.  
Manager  
Printing  
Used the software for: 6-12 months

### "Used program for 9 months with very litter tech help. Very good program. Switch from Print Leader "

June 19, 2018

5.0

Pros

The Program is a very good printing program easy setup. Tech support great return call no longer then 1 hour must of time 5-10 min.

Cons

No Cons. Their executive is a pro at support. If I had any cons it would be paper choice drop down windows. Quote #s don"t match job #s

Review Source

PR

Patrick R.  
President  
Printing  
Used the software for: 2+ years

### "QUICK, EASY, CLEAN and the Only Program where you can see all inputs on the same screen"

September 22, 2016

5.0

I've been using PSM for MANY years. I live in the program while I'm at work. When I started with the program we only had offset presses. PSM came with pre-installed presses that we were able to modify. It was much easier than starting from scratch. Over the years PSM changed with us. It's added templates for digital presses and large-format printing. The support is second to none.

Pros

Seeing all inputs on one screen. I dislike the drop-down menus on other programs. With Print Shop Manager I can see EVERYTHING without flipping through pages. Being able to have multiple quotes open on the same screen is also a huge plus. Sometimes I have old quotes for the same customer open just to make sure I'm not charging too much or too little on a new project.

Cons

It doesn't link to my website. Sometimes I think it would be nice to have a website, estimating software, MIS, and Accounting all operating as the same program. I haven't seen one setup yet that does everything good.

Review Source

MH

Michael H.  
Operations Manager  
Printing  
Used the software for: 2+ years

### "Great value."

September 27, 2016

5.0

I have been using the software for several years and find it very user friendly. It covers just about any kind of printing you can think of. I run a small print shop that does everything from business cards to full vehicle wraps. We also do mailings. This software handles it all. There are other choices that may offer more functions, but not at this price!

Pros

Ease of use.

Cons

Logo is a little funky. California raisin??

Review Source

Response from AACRO Computer Systems

September 29, 2016

There's an odd little story behind the little raisin guy. I'll email you the details. Thank you for the review. Rich Giles President AACRO Computer Systems

JT

Jeanne T.  
Supervisor  
  
Used the software for: Less than 6 months

### "I needed a replacement invoicing program and after research on several other programs. chose PSM."

November 14, 2017

5.0

Pros

So many of the other invoicing programs available are complicated and clumsy. Maintenance is expensive. PSM delivers on ease of use and reasonable cost. Customer support rep. is AMAZING and always responsive to my suggestions and needs. He has never let me down. Regular upgrades keep it functional and up to date. We were able to add a custom report at a reasonable cost. It meets our needs nicely as we did not require a Web submission component and did not want a cloud-based program.

Review Source

ER

Eric R.  
Print  
Architecture & Planning  
Used the software for: 1-2 years

### "Print"

December 6, 2018

5.0

Pros

I liked that I could find tinplates to print certain things I wanted to print

Cons

Not a lot of good print options for me to print

Review Source

SS

Shallon S.  
  
  
Used the software for:

### "Great Product for our Printing Company"

October 4, 2016

4.0

This product can help transform the way you do order entry and quoting. The time you save basically will pay for the product. If you ever have any problems or suggestions they take care of you in a timely manner.

Review Source

Response from AACRO Computer Systems

October 5, 2016

Thanks for the review Shallon. You know that if there is ever a function that you need Print Shop Manager to perform, we can make it happen. It's requests from users like you that have made our software evolve into the function rich product that it is now.

JC

Jane C.  
  
  
Used the software for:

### "PrintShop Manager works for me"

September 29, 2016

4.0

I like PrintShop Manager. It is relatively easy to use. It is nice to see what jobs we have and what stage they are in at any particular moment. Rich is always eager to help if we have a problem.

Review Source

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