# TripMaster Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TripMaster Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more.

Source: https://www.capterra.com/p/92571/Trip-Master

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# 

 TripMaster Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TripMaster

## What is TripMaster?

TripMaster from CTS Software brings you all of the tools needed to run your transit operation. Our full suite of scheduling, billing, and reporting functions, along with advanced features like mapping, auto scheduling, an MDT interface, broker imports, and an online rider portal, saves you time and money. Matched with our unparalleled tech support, Trip Master helps you see what efficiency really is. Get a 90-day money back guarantee to see if TripMaster is right for your transit operation!

## What is TripMaster used for?

[Transportation Management](https://www.capterra.com/transportation-management-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)

Top alternative

Featured

Overall rating

Based on 93 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

1%

Starting price

$125

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TripMaster?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://tripmastersoftware.com/&name=TripMaster)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TripMaster

4.5 (93)

VS.

[4.7 (358)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

$125

per user, per month

Starting Price

$24

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (93)

Ease Of Use

4.5 (358)

Value For Money

4.4 (85)

Value For Money

4.6 (323)

Customer Service

4.7 (88)

Customer Service

4.8 (343)

## TripMaster alternatives

[4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (20)](https://www.capterra.com/p/204166/Cigo/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.2 (241)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.5 (6)](https://www.capterra.com/p/105650/Degama-Trucking-Software/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/92571/Trip-Master/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customer Management

Store and organize information about customers and previous interactions

Customizable Reports

Alter the layout and content of reports

TripMaster 33 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Manage and track all internal and external communication conducted via calls, email, text, or chat

Store and organize information about customers and previous interactions

Alter the layout and content of reports

Import and export data to and from software applications

Manage sending personnel and resources to a site as needed

Track all personnel who operate company vehicles

Transfer of data from one computer system to another

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Management of commercial motor vehicles for work-related purposes

Monitor fuel consumption and optimize fuel usage

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track driver locations on a map in real time

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Log miles driven for tax deduction or reimbursement purposes

Receive data and information in real time

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track past routes to better plan and optimize repeat trips

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Customize, sell, and distribute tickets

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Repair of any type of motor vehicle

Real-time vehicle tracking for monitoring location, route, speed, etc.

Get Advice

We can help you find the software with the features you need.

Features

4.3 (93)

4.3

Based on 93 reviews

## Pricing

Value for money

4.4 (85)

Free Trial

Basic

$125.00

Value for money

4.4 (85)

4.4

Based on 85 reviews

## Integrations

[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (88)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (88)

4.7

Based on 88 reviews

## User reviews

Overall rating

4.5

Based on 93 reviews

Filter by rating

5(53)

4(35)

3(4)

2(1)

1(0)

Mentioned topic

Sorted by most recent

BG

Brandi G.

Design Guild Associate

Construction

### "Recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 9, 2021

Pros

How helpful and easy it was to navigate.

Cons

Less ads that pop up on the page - sometimes slows it down.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

Larry S.

Manager

Government Administration

### "A must for public transportation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2019

It reduced the amount of time it took me to complete reports. It is a very user friendly system, and tech support respond quickly. You can create custom reports for upper management with ease, and its very affordable compared to other software.

Pros

The ability to track live data from the vehicles using the tablet based operating software. Office staff can send updates to vehicles by the click of a button. Producing management statistics and DOT required reports is simple, and information is accurate.

Cons

Our agency likes everything. It has increased the amount of people we can schedule for transportation, and reduced stress for office staff completing complex data reports.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 28, 2021

Thanks Larry, we appreciate you and all you do to provide an essential service to your community and beyond.

KK

Kelly K.

Supervisor

Non-Profit Organization Management

### "Great program for Transportation Companies"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 30, 2019

We can run reports at the end of the year that show different demographics that are helpful. I love that I can see exactly where our drivers are and where they are at with their schedules.

Pros

I like the ease of this program with learning, scheduling and running reports. It has a map that can show you where our drivers are and the speed they are going. It is easy to put a driver on vacation or schedule time off.

Cons

It has issues at times with going offline. They do work hard to keep updating this product so issues like this dont happen though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Policy Analyst for Senator Kirk Watson

Legislative Office

### "Efficient and easy once you get the hang of it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

September 10, 2019

Great software and makes things easier when trying to arrange transportation within your company.

Pros

This really is simple to use once you learn the software. My favorite feature is the mileage tracking, which saves me time and energy.

Cons

It is just a lot to learn. Give yourself some time to become acquainted with the features and review the tutorials. Once you get the hang of it, you will love it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Marit K.

Operations Manager

Transportation/Trucking/Railroad

### "CTS is the best routing software on the market right now"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 5, 2019

Overall, TripMaster is a good software that I would recommend to anyone just getting into this industry. The cost is high, but hopefully will go down at some point.

Pros

I like the auto-scheduling. Makes things easier than trying to do it by hand/memory. Also, changes can be made quickly. They are quick to respond to emails regarding breakdowns.

Cons

GPS does not always work properly and there are breakdowns periodically. Emails to tech support are always responded to quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CJ

Colette J.

Director of Aging

Human Resources

### "Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 4, 2019

Overall trip master has benefited our business.

Pros

I like the ability we have of tracking the vehicles

Cons

not being able to track billing unless each trip is verifies that takes time at the end of the month with almost 1000 trips.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TD

Terry D.

owner

Transportation/Trucking/Railroad

### "Love it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2019

It is great! It makes our business run smoothly. It makes scheduling so much easier.

Pros

It has all the functions I need to make my business run smoothly.

Cons

A few of the functions are difficult to figure out.

Reasons for choosing TripMaster

The auto schedule feature.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 30, 2019

Thank you Terry for the fantastic review. I am so glad you are enjoying the software solution we have provided and hope that you will continue to grow and prosper. If there is anything we can do to assist you with that please feel free to contact us.Thank yo again!!

TM

Thomas M.

Director of Transportation

Individual & Family Services

### "Review of CTS Trip Master"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2019

Pros

Great customer support and very user friendly.

Cons

Adaptability of software options

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 29, 2019

We put a lot of resources into making TripMaster intuitive and love to hear about your experiences. Please contact us about what software options/features you are looking for. Our software is what it is today because of customer recommendations. Your feedback is very important to us and we can look in to new development projects. Thank you Thomas.

SJ

Stephanie J.

Billing Specialist

Transportation/Trucking/Railroad

### "CTS Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 28, 2019

I like Trip Master and we do recommend it to others to use

Pros

The ease of using the system, even people who don't often use computer systems find it easy to use.

Cons

Building custom reports can be tricky due to the specifics to chose from found in multiple places

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 29, 2019

Thank you Stephanie for your wonderful review. I see you find the customer support excellent. It is great you find our software so easy to use for that is one area we certainly want to excel in. Please let our support staff know if you need any help in making your customer reports. That is exactly what they are there for. To assist you in any area needed. Thank you again and I am happy you are part of the CTS Family.

AU

Anonymous User

Director

Transportation/Trucking/Railroad

### "Trip Master CTS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2019

It has been a good experience.

Pros

The algorithm methods used to assign trips. The geo tracking is good as well.

Cons

We are still finding away to allow clients to have a credit on their account. We are currently using old software to track and monitor this.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/92571/Trip-Master/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)