# Ride Express Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ride Express Software - reviews, pricing plans, popular comparisons to other Public Transportation products and more.

Source: https://www.capterra.com/p/92582/Ride-Express

---

# 

 Ride Express Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Ride Express

## What is Ride Express?

Powerful and affordable scheduling software for community transportation service providers. Includes van and volunteer driver rides, standing orders, route maps and optimization, driver logs with passenger needs, demographics, billing, 5310 statistics, driver training/background, vehicle maintenance, many standard reports, and DIY Query tool.

## What is Ride Express used for?

[Public Transportation](https://www.capterra.com/public-transportation-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$3495

Per User, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ride Express?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.rideexpress.com/&name=Ride Express)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ride Express

4.5 (2)

VS.

[4.4 (16)](https://www.capterra.com/p/156197/Optibus-OnSchedule/#reviews)

Starting Price

$3495

Per User, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.5 (16)

Value For Money

0.0 (0)

Value For Money

4.3 (15)

Customer Service

5.0 (2)

Customer Service

4.8 (16)

## Ride Express alternatives

[4.7 (26)](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (8)](https://www.capterra.com/p/144674/TripSpark-Fixed-Route-Para/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (28)](https://www.capterra.com/p/168696/Call-Taking-and-Dispatching/reviews/)

Starting price

$90.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (26)](https://www.capterra.com/p/112689/The-Booking-Tool/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Dispatch Management

Manage sending personnel and resources to a site as needed

Driver Management

Track all personnel who operate company vehicles

Mileage Tracking

Log miles driven for tax deduction or reimbursement purposes

Routing

Plan daily routes to optimize employee scheduling and provide directions

Scheduling

Plan availability and assign specific time slots for tasks and resources

Ride Express 7 features

Create, manage, and send invoices or bills to customers

Manage sending personnel and resources to a site as needed

Track all personnel who operate company vehicles

Log miles driven for tax deduction or reimbursement purposes

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Repair of any type of motor vehicle

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Basic

$3,495

Per User,One Time

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JV

Jennifer V.

Financial & Business Manager

### "Transportation Data Reports at Your Fingertips"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 18, 2016

We transitioned from an Access database to keep track of our elderly and disabled county transportation program to Ride Express. I don't regret this decision at all. I greatly appreciate being able to run various reports on the transportation services we have provided whether by vehicle or volunteer driver. This has saved me a great deal of time and stress knowing the correct information is being provided to me quickly. I also appreciated the very quick project turnaround when I "ordered" the creation of a unique report. Mostly because I didn't have to spend the time creating a query to get the data!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NP

Norma P.

Operations Manager

### "We have been using Ride Express for 8 years and it fits our small business. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 17, 2016

Pros: The customer service is the best. Phone calls and emails are returned promptly. They assisted us in getting a hosted server. The program is intuitive and makes sense. It doesn't take a bunch of screens to fill in to take a reservation. This program has saved us so much time in doing our reports. The drivers love the layout of their schedule, simple and easy to read. Cons: On the reservation screen you can only make 2 legs of a ride at a time. I would like to be able to add legs as needed to the same reservation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)