D Software

Zephyr


3.5 / 5
7 reviews

Who Uses This Software?

Leading product and IT teams in finance, healthcare, media, mobile, IT services and enterprise leverage the Zephyr family of products to keep pace with accelerating software delivery lifecycles.


Average Ratings

7 Reviews

  • 3.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • D Software
  • www.getzephyr.com/
  • Founded 2007
  • United States

About Zephyr

Zephyr provides the worlds most widely used software test management solutions, powering more than 18,000 customers and 5 million users across 100 countries. Zephyr is leading the global transformation toward DevOps and Continuous Testing Agility through widely-adopted advanced quality management, automation and analytics tools. Today, companies and teams of all sizes rely on Zephyr's end-to-end solutions, unmatched scalability and support.


Zephyr Features

  • Hierarchical View
  • Move & Copy
  • Parameterized Testing
  • Requirements-Based Testing
  • Security Testing
  • Supports Parallel Execution
  • Test Script Reviews
  • Unicode Compliance

Zephyr Reviews Recently Reviewed!


Zephyr really helped us work in a scaled agile way as well as integrating our automation framework.

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allowed the entire project team to work together on all aspects of their testing within the context of their specific software releases, while keeping a global view.

Using structured and freeform test execution cycles, and the ability to run manual or kick-off automated tests in the automation tool of our choice allowed greater scalability.

All the results get updated in real time to dashboards for senior management to review. All testing assets, across all products, projects, releases and sprints all in one place. Standardize on tests, data, metrics, processes, executions, documents, reports etc. Able to re-purpose and reuse which saved time and increased productivity.

We required a test management application that would seamlessly integrate with our other business critical tools e.g. JIRA, Confluence, Eggplant, Ready API, Test Complete, Selenium, Jenkins etc

Cons: There were some bugs found after major releases, but these were always turned around and resolved very quickly after reporting them. If we found areas that required new feature requests or enhancements, these are generally delivered in a 4 or 8 week cycle

Overall: Where did we expect Zephyr to do well

- JIRA Integration Scaled Enterprise Agile

- Automation execution

- Global metrics

- Tablet and mobile test execution and real time metrics

What did leadership get

- On the go metrics at group level and product level

- Integration with Confluence for JIRA and Zephyr metrics

- Reduced cost as man hours are reduced, because all QA activities can be done via one tool

- 100% integration into all products

Test Management System of Choice for our DevOps Journey!

Jun 14, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Robust two-way synchronization with Jira. Automatically sync's with sprint stories and bugs. Ease of use with solid API integrations and plug-ins with other major release pipeline applications. Customer support and interactions have been outstanding. Zephyr has a Customer Advisory Board, which meets twice a year, to listen to, and respond to the industry. The product and team have advanced rapidly, allowing our organization to accelerate our DevOps initiative. Zephyr continues to be on the foreground of innovation, as seen by their latest release named "Maestro," their DevOps plugin that takes Zephyr to the next level, as a qualitative test management solution. Very satisfied with all aspects of the product and its future road-map.

Cons: The only con to Zephyr, is its ability to manage role-based securities. However, through an engagement with our top executives, and the senior executive team from Zephyr, they now have this concern vetted and will be working to incorporate this capability into a future release. Zephyr actively listens to its customers, so any (and I mean any) concerns you have, they truly listen and actively work to satisfy the need.

Overall: The benefits are truly amazing! We can now "see," in real-time, the progress of all our testing and release pipelines. The integrations to other software development applications is excellent, via the API's or plug-ins. We can now quantitatively make release decisions, and assure upper management that the product we are pushing to production has been thoroughly tested.

Nice product but the worst support

Jul 09, 2017
2/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: easy to create a test plan and traceability between Stories and Task.

Easy to execute test cases and monitor daily test executions .

Also, you can assign test cases to testers and Tracks bugs vs Test iterations

Cons: it is supposed to be a Testing tool, but... every release ( 1 month approx) is a pain, Always you will find a problem and not able to use Zephyr for 3 / 4 days, Looks like a testing tool, does not have a tester to test it?

They do not have a Sanity Check to make sure to run a Smoke test and see how is Production. So disappoint it with the Roll out releases and support.

The functionality looks right but... they need to fight for the great quality.

Good functionality, but the it's not so reliable.

Jul 09, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I worked mostly with Jira Plugin and it's pretty easy, obvious software, although Zephyr Teams & Enterprise more powerful.

Easy to monitor testing process, schedule testing and making adjustments.

Cons: Even it's a testing tool and team should know everything about quality - they push releases not fully checked, so we tired to have problems one-days a release.

Capterra loader

It is not much easy to use

Jun 30, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Can create test cases directly and execute them separately. Able to link the defects which are in another tools.

Cons: Not able to create multiple test runs from the same test plan and execute parallel because it Overriding the final result automatically.

Overall: Can maintain the test case with integrating with Jira

Zephyr for JIRA

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We use Zephyr inside JIRA to keep track of our manual testing. It works very well.

Cons: Sometimes there are small display issues.

Test Management & Execution Software

Sep 07, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: It is integrated with JIRA which allows us to associate the test cases and execution with our sprints and user stories which are located in JIRA. It is very easy to associate a test cases to various sprints. The tool provides visualization of where the test case is in our process. The reporting of the test cases is great as well. It provides visualization of the # of passes and failures within a given sprint. It also provides the ability to import test cases/steps from an excel spreadsheet.

Cons: It seems like a lot of the information we have to enter for each step within a test case is very repetitive. I have not found a way yet where you can clone the information from a previous step so we do not have to enter the same information over and over again.

Overall: Creation and execution of test cases/test steps.