# Enlite POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Enlite POS the right Dry Cleaning solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92631/Enlite-POS/reviews --- Enlite POS 4.7 (42) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Enlite POS Ease of use 4.9 Customer Service 4.8 ## Showing most helpful reviews Showing 1-25 of 42 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TB Tracy B. Owner Used the software for: ### "This is one of the most user friendly programs I have used." May 3, 2016 5.0 I have owned my drycleaner for 15 years and this is the most user friendly software I have had. My other system crashed and the company went out of business. When I researched different POS systems this one definitely stood out from the rest. It is easy for most people to pick up quickly. Even my mom who is not computer savvy was able to learn this software in a short amount of time. When I need to call for support, which is not often, Cameron in support department is very helpful and patient. I am actually able to lease my computers from them without coming up with thousands of dollars to get into a POS system. I would definitely recommend ScanQ and there software to anyone with a Dry Cleaning business. I signed the agreement about 2 years ago and I have been very happy I did. Review Source FJ Franklin J. Manager Used the software for: Less than 6 months ### "Scan Q Dry Cleaning Software, Frank's Cleaners" July 18, 2016 5.0 Staff is been great, very supportive and helpful, always answer every questions, and guide you through it, best POS system in the market with the best Support team, Thanks Pros Very easy to work with and increase productivity. Cons Wish I could custom built my own icons and Locate them where I want them, and wish I can Modified tickets from the manager screen even when they are already picked up, or prepaid. Review Source PK Pierre K. Used the software for: ### "Great software, perfect for the dry cleaninn business" April 4, 2016 4.0 Pro's: simple to use , easy to learn. Tremendously reduces time required to process customer orders pick up and drop off. Reduces Order errors and increases order quality and accuracy. Con's: Software should be updated more frequently to keep up with the fast changing pace of technology and the computer industry. Software glitches take forever to be corrected, while they are minor yet still annoying. Review Source JR Jessica R. Manager Consumer Services Used the software for: Less than 6 months ### "I Jessica Roman Manager for Ridgewood laundry service highly recommend your services I am very happy" July 14, 2016 5.0 The Ridgewood team is extremely excited to have your service. My name is Jessica Roman Manager of the Ridgewood laundry Service, We just started a business here in Ridgewood New Jersey and with the help of Scan Q things have been easier for us they helped us with there outstanding customer service I give them an A+ for all of there amazing customer reps. Pros Fast Review Source BF Bob F. Owner Used the software for: ### "Great POS program that's reasonably priced." June 11, 2014 5.0 I have been using ScanQ for over a year and could not be happier. Set-up was easy and the system is easy to use. Invoices are easily produced and are clean and organized. Customer tracking is simple and monthly billing runs smoothly. The touch screen speeds up the process and the printer works great. Support was available during set-up to address all my questions and is always there if I need it. Review Source Response from Dark POS September 18, 2015 Bob, Thank you so much!! We are so happy that you love our software and we appreciate your business. If you need anything please give us a call. Thanks again for choosing ScanQ Enlite. Have a wonderful day! HA Harry A. Owner Retail Used the software for: Less than 6 months ### "Scan view excellence " July 14, 2016 5.0 Super nice people to work with . Technical department is knowledgeable and gets u quick help. Sales dept helps u with their fast knowledge of business. Receptionist gets u help asap. Pros Ease of use and after a while you become your own programer! So easy! Cons None. Review Source AK Avraham K. Owner Used the software for: ### "Title : Beyond Amazing !!!!!" April 4, 2016 5.0 I have the ENLITE SOFTWARE since 2012 and I highly recommended to everyone in the dry clean business. It comes with spectacular tools and remote support In case I have a question. Every time I need help I get it right away, their tech support team is exceptional and that brings me peace of mind, for my business is always in good hands Their customer service goes beyond my expectations too, Carolina has provided me only with excellent customer service, her professionalism is outstanding !!! Review Source AC Ashok C. President Used the software for: ### "The best software programme." October 20, 2015 5.0 Very easy to use. Very reliable software and hardware. Their customer service is great. Always ready to help. They fix problems very quickly. $99 a month programme with hardware . WOW!!!!!!!!!! Highly recommended. Review Source PM Paul M. Owner Used the software for: ### "Great Software! Great Customer Service!" July 27, 2015 5.0 This is the only software I have ever used and will ever use. Kam and his team are always diligent in helping me with any questions that I have. It's super easy to use and very user-friendly. Review Source Response from Dark POS September 11, 2015 Paul, I am thrilled that you only choose EnlitePOS for dry cleaning software. We very much appreciate your business and thank you for taking the time to review Enlite. Thank you once again for choosing ScanQ Enlite!! :-) UH Uriel H. Owner Used the software for: ### "Excellent product and service! " March 28, 2016 5.0 I recommend this product to anyone that's In the dry cleaning business. The system is very easy to use and comes with all the tools necessary to operate the dry cleaning process successfully. Also the staff at Scan Q are very friendly and are always there to answer all of my questions. Mayra was the person that helped me and provided me with great customer service. I will continue to do business with this company. Review Source JC Jin C. President Used the software for: ### "very satisfied" March 31, 2016 5.0 I have used and have recommended this product to others since 2003, and I am very satisfied. Tech support has been extremely good. Review Source WB Wilmer B. Manager Used the software for: ### "Excellent Product" April 14, 2016 5.0 Great product, excellent customer service, always available to answer questions. Review Source DB Desiree B. Manager Used the software for: ### "user friendly" May 24, 2016 5.0 Software is self explanatory. Technical support team is awesome. Review Source jB joseph B. Owner Used the software for: ### "4.5 years" October 21, 2015 4.0 Easy to use the price is right Review Source AB Angela B. Owner Used the software for: ### "100% Fabulous!!!" August 19, 2015 5.0 I began to look into a POS for my dry cleaning business a few years ago and I came across ScanQ. I knew right away it's what I was looking for however I still searched around to make sure I did my homework on the rest of the companies out there. I didn't see anything I liked that even came close to ScanQ's software. I loved the technology and if I could have sat with someone and told them what I wanted and needed this would be it. After playing around on the demo software for a few days I called ScanQ to place an order. When I called I spoke with Kam and he sealed the deal for me with his knowledge, professionalism, clear explanation of what I was getting for how much and what he felt after listening to my needs would work best for me. The way he handled the call made me believe this was his company. Now I have a software on steroids that I'm super excited about and an awesome rep! Kam has been an amazing support and friend. I don't need to call often but when I do it's always about wanting to know something further about the software and he is right there every time answering my calls. He is a hustler! I have even called after hours thinking I was going to get an answering machine and there Kam is still working. Smashes the company I was using before them. This system literally covers every single aspect of my business. I love working with them and I can't say enough how amazing they are!! Thank you ScanQ for delivering what you promise and with excellent customer service!! Angela Burlone Review Source Response from Dark POS September 10, 2015 Angela, We appreciate your business here at ScanQ, thank you so much for choosing us and for taking the time to review our software. I am very happy to hear that our Enlite POS system is working FABULOUS at Aloha Dry Cleaners. As always if you need anything for any reason please give us a call here at SCANQ!!!! Again thank you Angela! :-) lW lori W. manger Consumer Services Used the software for: 2+ years ### "neighborhood drycleaners" July 20, 2016 5.0 we have had the computers for 3 years and only had to call tech support 2 times. would recommend to others. Pros Touch screen , very self explained , and easy to use. wireless scanner to easily rack the clothes. buttons on screen are easy to read and see. Cons when very busy it some times is very slow and the computer freezes.cant handle very large orders with 90pc or more would kick you off the computer. Review Source aJ almas J. owner Retail Used the software for: 2+ years ### "My feedback on the software" March 1, 2017 4.0 ease of use, customer friendly, robust data management. We have this equipment in three of our locations and this computerised system helps us keep track of our inventory but more importanty also a check on use/abuse by the staff in terms of data manipulation. Pros user friendly, data management and audit staff use/abuse Cons too many cable connections Review Source LE Laura E. CFO Food & Beverages Used the software for: 2+ years ### "PueblosMXCuisine" July 14, 2016 4.0 Easy to train staff on. Have been using for over 10 years. Can not find a report that will provide all daily activities on 1 report only. Pros East to train staff on. Cons Too many steps to make changes and edits. Too many reports. Easy to manipulate. Review Source JC Jin C. President Used the software for: 2+ years ### "Great POS system and Software" February 1, 2017 5.0 I have been using this POS since 2003. Their customer support is superb and great siftware. I can recommending this POS to anyone who wants to use on their business. Pros Great POS system Cons Weekend support Review Source KR Karim R. Owner Used the software for: 1-2 years ### "Business Owner" July 15, 2016 4.0 The overall experience was pleasant. Both the customer service representative and the technician we spoke to were helpful, and they resolved the problem in good time. Pros It is user-friendly. Cons It can slow down after a while, and you are almost required to purchase a warranty for optimal use. Review Source SB Scott B. Owner Used the software for: ### "CSR friendly, Quick customer service response to issues" April 1, 2016 3.0 I like the ease for are CSR. I have had many conversations with Cam (which is probably the best tech guy I have ever dealt with; great customer service skills, and knowledge of your product, and is a great asset to your organization) about where your system might be good for smaller Dry Cleaners, but is a little weak for medium and larger operations. Cam is confident that your new cloud base system that you are about to release will address many of our issues and needs. I believe in Cam; so I'm going to give him, and your organization the first shot to earn and keep our business. Our organization is in a major growth mode with building a massive Route Business, future plants, and need a system that will be able to grow and to adapt to our needs going forward. I'm open to discuss this with anyone from your organization if you want more information on this subject. (To much to cover in writing) I believe Cam has a good Understanding what our organization is looking for from a POS. Our overall experience has been positive with your system. Review Source JP Janelle P. Owner Used the software for: ### "Easy to use" August 4, 2015 5.0 This software encompasses every aspect of the dry cleaning and laundering business. It is manageable from customer walk in to racking and pick up and pay. It's reporting functions is very detail. I love that I can track new customers, existing customers, customer ranking, daily activities in terms of picks up and drop off. I can also track items by garment type. Another feature which is useful for my business is we sell retail items in the store, garment bags, jewellery etc. This software has a retail function which keeps me on top of my business. One factor that gives me value for my money is customer service. ScanQ customer support is always there for me. A phone call away from my country to theirs, with quick remote support. Review Source Response from Dark POS September 10, 2015 Janelle, Thank you for choosing ScanQ. We are very happy to know that you are enjoying all the features of Enlite POS. There are so many exciting things you can do with Enlite especially the retail feature. Your happiness is our happiness so thank you again for choosing ScanQ. MB Miguel B. Owner Used the software for: ### "Measure of Excellence " April 18, 2016 5.0 I've been using the enlite pos for several years and if I ever open another dry clean business, I will Install the enlite POS again. Is simply reliable, very friendly and easy to use. My experience with the customer service if I can say in a few words has been excellent since Carolina came along, not to offend the other guys that were before, they were good too, but the service Caroline provide surpasses any expectations, always on time, very polite, very knowledgeable,very appealing, she always help in a very professional way .To tell the truth the service Scan Q provides trough the skills of Caroline is a real asset for the company. Eduardo is the guru, is the IT guy he has the talent t, the patience to find in a timely manner the best solutions for our awful customer problems. , another thing I would like to emphasize is the convenience to speak in my own language. Eduardo knows the system very well and we as customers are happy he is in that end to solve our technical problems Review Source EP Eliezer P. IT Consultant Information Technology and Services Used the software for: Less than 6 months ### "Outstanding support and a great software" February 28, 2017 5.0 This has been a great eperience, dealing with the software and ScanQ management. Always very responsible and willing to help the customer in any problem that might arise. Management and personnel are very knowledgeable when it comes to the software. General manager is an outstanding woman when it comes to customer service and support! We are so glad we choose scanQ for our customers business. We expect many years to come of business relationship. Thanks ScanQ for giving us a product of quality and professionalism! Pros Very easy to use and price is very reasonable Cons None Review Source BL Benjamin L. Owner Used the software for: ### "I have had this software for four years and am very familiar with it." May 3, 2016 4.0 It's a nice program for the most part . The negatives are you clear old customers out of the database very easily. If your on service contract they will do it for you. The program I have doesnt run smoothly with Windows 7. I would prefer it notified my customers with a text instead of email. Upgrades for the program would be a nice feature to get if you were already on a service contract. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.