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"Best Drycleaning POS in the market"
pendar P. - Montessori School TeacherOctober 6, 2018
STARTING PRICE
$35
per month
flat rate
EASE OF USE
4.3/5
Based on Capterra user reviews
Cleantie platform is designed and built for dry cleaning, and laundromat businesses just like yours. Cleantie is modernizing your business. Cleantie platform includes Cleantie POS App, Cleantie & Cleantie+ Customer App, Cleantie Driver App, and Cleantie Dispatcher App, all designed to empower your Laundromat or Drycleaning business! START YOUR LAUNDRY PICKUP/DELIVERY BUSINESS OVERNIGHT. Cleantie allows your customers to request on demand pickup & delivery through your own driver or DoorDash.
Provider
Computer Systems International
Located In
United States
Foundation
1990
Open API
No
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
Live Online, Documentation, Webinars, Videos
Support
Chat, 24/7 (Live rep), Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk
Cleantie platform is designed and built for dry cleaning, and laundromat businesses just like yours. START YOUR LAUNDRY PICKUP/DELIVERY BUSINESS OVERNIGHT,LIMITED EXCLUSIVE TERRITORY, ZERO INVESTMENT.
Content Source: CSI Platform
Green rating bars show the winning product based on the average rating and number of reviews.
CSI Platform Reviews
Pros
The support has been amazing. I truly believe that without this easy do you system I would not have been able to survive in this changing industry.
Speed, reliability, easy to work with. I recommend this software to everyone in this business.
Cons
Over all the most difficulty i had with this system is the Learning curve of use. As I had never had a POS system.
Previous reviewer is absolutely right. Support is very helpful, but quick to disconnect with you on the phone and that's a problem when you have several issues with the software.
"Best Drycleaning POS in the market"
Overall: Integrated credit card system, Automated SMS notification, barcoded garment tracking , customized Pickup Delivery App, and driver mobile tablet were among the most important features that used the mot within our organization.
Pros: The most user freindly POS in the market. It uses the latest technology. Used the cloud based version for 2 years at Ashford Drycleaner. I found it very reliable, fast, and stable platform. The support team was extremly great.
Cons: There are no issues with the software that I could elaborate on.
Vendor Response
"Great Software"
Overall: Great customer support from customer representatives.
Pros: Great software, very easy to use and outstanding reports to generate to monitor many aspects of your business.
Cons: CSI took so much time to design and release the new web browser based platform
Vendor Response
"searching for the right document"
Overall: I use it for work to bring up documents, etc. for compliance...not sure if there's timing for how long you read or listen to recordings before it lets you sign off...as i'm sure others are skirting the system...
Pros: as you start to type, it brings up all the possibilities (but only if you have the right field started)
Cons: seems like more clicks than what you would expect to open a document. Likewise, if you go in the wrong field, it doesn't give you a hint that you needed to use a different one... Also, i hate when you download the doc, it doesn't have the title but some odd letters/numbers
Vendor Response
"Best Dry Cleaning POS "
Overall: When training new employees, the ease of use with TMS makes training an easier task. Also, very easy to make changes to price list and descriptions.
Pros: Very user friendly, tech support extremely helpful.
Cons: Some detailed reports can take quite a while to process and open.
Vendor Response
"CSI in Africa"
Pros: The ease of use and the many functions available
Cons: The support in Africa. We work on different timezones and the support has not been satisfactory. Firstly, I have tried calling the 24hrs line and the few times I have tried it has rung unanswered. I then resorted to emails which the team does not respond to. I have an issue of trying to setup a loyalty program where customers can earn points which they can use as tender to pay for their laundry and its been about a year without any success. I am also trying to use the sms notification and all they can tell me is that it is not supported in my region. Why not use APIs with an bulksms service provider an they tell me that will not work.
Vendor Response
