# CSI Platform Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CSI Platform Software - reviews, pricing plans, popular comparisons to other Dry Cleaning products and more. Source: https://www.capterra.com/p/92633/TMS --- # CSI Platform Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CSI Platform ## What is CSI Platform? Cleantie platform is designed and built for dry cleaning, and laundromat businesses just like yours. Cleantie is modernizing your business. Cleantie platform includes Cleantie POS App, Cleantie & Cleantie+ Customer App, Cleantie Driver App, and Cleantie Dispatcher App, all designed to empower your Laundromat or Drycleaning business! START YOUR LAUNDRY PICKUP/DELIVERY BUSINESS OVERNIGHT. Cleantie allows your customers to request on demand pickup & delivery through your own driver or DoorDash. ## What is CSI Platform used for? [Dry Cleaning](https://www.capterra.com/dry-cleaning-software/) Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $35 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CSI Platform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.computersystemsint.com&name=CSI Platform) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CSI Platform 4.4 (18) VS. [4.7 (215)](https://www.capterra.com/p/133390/CleanCloud/reviews/) Starting Price $35 Flat Rate, Per Month Starting Price $99 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (18) Ease Of Use 4.6 (214) Value For Money 4.4 (14) Value For Money 4.5 (194) Customer Service 4.5 (15) Customer Service 4.5 (211) ## CSI Platform alternatives Highest Rated [5.0 (153)](https://www.capterra.com/p/130695/Geelus/reviews/) Starting price $15.00 Per User, Per Month [4.9 (117)](https://www.capterra.com/p/175015/SMRT-POS/reviews/) Starting price $75.00 Per User, Per Month [4.7 (42)](https://www.capterra.com/p/92631/Enlite-POS/reviews/) Starting price Contact vendor for pricing [Quick Dry Cleaning Software](https://www.capterra.com/p/122528/Quick-Dry-Cleaning-Software/) [4.7 (59)](https://www.capterra.com/p/122528/Quick-Dry-Cleaning-Software/reviews/) Starting price $49.00 Per User, Per Month [Learn More](https://www.capterra.com/p/122528/Quick-Dry-Cleaning-Software/) [View all alternatives](https://www.capterra.com/p/92633/TMS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customer Accounts 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Customer Statements 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reports that show customers their invoices, payments, and balance on the account Point of Sale (POS) 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Touch Screen 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Interactivity between software and users by touching areas on the screen of display devices Access Controls/Permissions Define levels of authorization for access to specific files or systems CSI Platform 24 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Print and scan barcode or labels Create, manage, and send invoices or bills to customers Manage and track all internal and external communication conducted via calls, email, text, or chat Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes Reports that show customers their invoices, payments, and balance on the account Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Access the system via a mobile application Manage multiple teams and operations from a central location Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Receive system updates as soon as any changes are made Plan daily routes to optimize employee scheduling and provide directions Send promotional campaigns or transactional messages via text messages Manage and divide costs, invoices, payments, billings, etc. between two or more entities Set up connections to third-party platforms to improve business processes Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Get Advice We can help you find the software with the features you need. Features 4.6 (16) 4.6 Based on 16 reviews ## Pricing Value for money 4.4 (14) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/92633/TMS/pricing/) Premium ( Cloud-based) $35.00 Flat Rate,Per Month It includes: - 500 Transactions/Month - Alteration & Shoe Repair POS - Dry Cleaning - Laundromat - One Price List - Single Store Operation - Unlimited Customers - Unlimited Online Support Professional ( Cloud-based) $45.00 Flat Rate,Per Month It includes: - Alteration & Shoe Repair POS - CCI & Laundroworks Laundry Card - Credit Card Processing - Dry Cleaning - Email Notification - Inventory Tracking - Laundromat - Pickup/Delivery Module - Scale Support - Single/Multi Store Operation - Unlimited Customers - Unlimited Online Support - Unlimited Price List - Unlimited Transactions/Month Enterprise ( Cloud-based) $60.00 Flat Rate,Per Month It includes: - Alteration & Shoe Repair POS - CCI & Laundroworks Laundry Card - Credit Card Processing - Dry Cleaning - Email Notification - Garment Tracking - Inventory Tracking - Laundromat - Pickup/Delivery Module - Scale Support - Single/Multi Store Operation - Unlimited Customers - Unlimited Online Support - Unlimited Price List - Unlimited Text Messages - Unlimited Transactions/Month Value for money 4.4 (14) 4.4 Based on 14 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (15) 4.5 Based on 15 reviews ## User reviews Overall rating 4.4 Based on 18 reviews Filter by rating 5(11) 4(5) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent Jhordann C. Ing. Civil Construction ### "Tintoreria" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 4, 2023 Interesante, no la conocía, y ahora se me hace muy indispensable para el uso de tintorería Pros Muy fácil de usar , muy intuitivo y las notificaciones en tiempo real es lo que mas destaca Cons En general todo perfecto desde la recepción hasta al entrega Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL AMY L. Ops Management Computer Software ### "searching for the right document" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 December 5, 2019 I use it for work to bring up documents, etc. for compliance...not sure if there's timing for how long you read or listen to recordings before it lets you sign off...as i'm sure others are skirting the system... Pros as you start to type, it brings up all the possibilities (but only if you have the right field started) Cons seems like more clicks than what you would expect to open a document. Likewise, if you go in the wrong field, it doesn't give you a hint that you needed to use a different one... Also, i hate when you download the doc, it doesn't have the title but some odd letters/numbers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 20, 2019 We appreciate when our customers take time to review us, but it seems that this customer has the wrong company as we don't have any record of you ever having visited us. Maybe you have us confused with another company? If it was definitely us then we'd love the opportunity to make things right. If not please remove your review. All our documents and manuals are available online with proper search feature. https://support.cleantie.com//hc/en-us/categories/360001555792-TMS-Help-Articles GM Gaogakwe M. Director Apparel & Fashion ### "CSI in Africa" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 July 10, 2019 Pros The ease of use and the many functions available Cons The support in Africa. We work on different timezones and the support has not been satisfactory. Firstly, I have tried calling the 24hrs line and the few times I have tried it has rung unanswered. I then resorted to emails which the team does not respond to. I have an issue of trying to setup a loyalty program where customers can earn points which they can use as tender to pay for their laundry and its been about a year without any success. I am also trying to use the sms notification and all they can tell me is that it is not supported in my region. Why not use APIs with an bulksms service provider an they tell me that will not work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2019 Thank you for your feedback. Customer purchased the software from local re-seller in South Africa. Unfortunately we can't support SMS in that region due to restriction by our SMS service provider. Customer must contact CSI local re-seller for any support to avoid timezone difference . DG David G. COO Apparel & Fashion ### "TMS by CSI Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2018 I have been using TMS since the purchase of my first dry cleaners and with the help of this system and the amazing support I have been able to grow my business now to six plants and four drops stores that are all using the same software. The support has been amazing. I truly believe that without this easy do you system I would not have been able to survive in this changing industry. Pros Ease-of-use. In-depth reporting that helps keep me aware of day to day activity and help with planning. Cons None!! Any glitches caused by updates have always been handled in a timely fashion and the support team has been helpful to eliminate them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 25, 2018 Thank you David for your great feedback, It has been our pleasure to serve Sterling Fine Dry cleaners over the past 12+ years. We want you to know that we truly value your business and appreciate your and Michael's great ideas to enhance our system. Sterling Fine Cleaners is family-owned and operated. The company was established in 1962 and is one of the largest high end dry cleaners in Los Angeles. AS aryan s. store owner Consumer Services ### "Platis Cleaners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2018 great, super responsive and attentive. Pros very easy to use, love the cloud system. Cons putting a code everytime you want to input a receipt Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 25, 2018 Thank you Aryan for your feedback, It has been our pleasure to serve Platis Cleaners over the past 20+ years. We want you to know that we truly value your business and appreciate your great ideas to enhance our system. Platis Cleaners has been in business since 1958 with over 25 locations. Over 50 years of service demonstrates that their customers are happy with their achievements and continue to support the Paltis established brand. TH Tony H. president Consumer Goods ### "Shoe repair system" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 19, 2018 Pros Organization of inventory, Ease and consistency of pricing Cons over all the most difficulty i had with this system is the Learning curve of use. as I had never had a POS system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 25, 2018 Thank you Tony for your feedback, It has been our pleasure to serve Hoover Shoe Repair over the past 15+ years. We want you to know that we truly value your business and appreciate your great ideas to enhance our Shoe Repair system. Hoover Shoe repair is family-owned and operated. The company was established in 1993. Tony has been the advocate and key factor in success of CSI Shoe Repair Software in the industry. SZ Shermin Z. Owner Retail ### "My review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2018 This software is helping my business grow faster and it’s functions are helping my staff look very efficient and professional. Pros Speed, reliability, easy to work with. I recommend this software to everyone in this business. Cons Nothing, this is the best software for this business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 16, 2018 Thank you Shermin, It has been our pleasure to serve your company over the past 15+ years. We want you to know that we truly value your business and appreciate your great ideas to enhance our system. Since its inception in 1992, Dove Cleaners has been recognized by its valued clientele and industry peers for an unparalleled dedication to industry innovation, quality and service that far surpasses the standard. Dove Cleaners has over 25 locations across Ontario. Harry S. Sales Consultant Machinery ### "TMS POS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 10, 2018 works fine for checking in & out laundromat customers Pros Checking in customers are very easy for my employees to do. Even if they have to go back in and update a slip it is very easy. Checking out is also very easy. Cons would like some more reports that I could use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PA Peter A. Owner Consumer Services ### "After 18+ TMS has helped us grow." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2018 Using TMS for 18+ I went from a handwritten invoice and manual tracking to a all in-one program, so it is a huge and a positive experience. Pros The ease in which I am able to train employees. Tracking items through all stages of processing. Batch credit card processing. Customer account managing. The help interaction with CSI staff, always resolving any issue in a promptly. Cons In my experience any cons I have had the CSI team listens to my input and are willing to make reasonable updates to their program, seeing the value of a user input. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 16, 2018 Thank you Peter, It has been our pleasure to serve your company over the past 18+ years. We want you to know that we truly value your business and appreciate your great ideas to enhance our system. With over 30 years of experience and 25 employees, Ashford has an expert, and personal, knowledge and understanding of the dry cleaning and laundering process. pendar p. Montessori School Teacher Retail ### "Best Drycleaning POS in the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2018 Integrated credit card system, Automated SMS notification, barcoded garment tracking , customized Pickup Delivery App, and driver mobile tablet were among the most important features that used the mot within our organization. Pros The most user freindly POS in the market. It uses the latest technology. Used the cloud based version for 2 years at Ashford Drycleaner. I found it very reliable, fast, and stable platform. The support team was extremly great. Cons There are no issues with the software that I could elaborate on. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 12, 2018 Thank you Pendar for your great feedback. [View all Reviews](https://www.capterra.com/p/92633/TMS/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)