# Virtual Resort Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Virtual Resort Manager Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more. Source: https://www.capterra.com/p/92702/Virtual-Resort-Manager --- # Virtual Resort Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Virtual Resort Manager ## What is Virtual Resort Manager? Virtual Resort Manager (VRM), provides excellent vacation rental management software for professional property management companies. VRM software is inclusive of all aspects of reservations, housekeeping, maintenance, marketing analysis, financial analysis, and other back office tools. Our trust accounting leads the industry in both accuracy and ease of use while our customer service is second to none. We also offer marketing services for our software clients. ## What is Virtual Resort Manager used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% Starting price $648 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Virtual Resort Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vrmgr.com&name=Virtual Resort Manager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Virtual Resort Manager 4.6 (32) VS. [4.7 (185)](https://www.capterra.com/p/117297/365villas/reviews/) Starting Price $648 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (32) Ease Of Use 4.6 (185) Value For Money 4.5 (29) Value For Money 4.6 (155) Customer Service 4.8 (32) Customer Service 4.8 (175) ## Virtual Resort Manager alternatives [4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,287)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/92702/Virtual-Resort-Manager/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Channel Management Manage various distribution channels, build relations with channel partners, and track their performance Contact Management Manage, organize, and store contact information Credit Card Processing Accept and process credit card transactions Customizable Reports Alter the layout and content of reports Virtual Resort Manager 21 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Manage various distribution channels, build relations with channel partners, and track their performance Manage, organize, and store contact information Accept and process credit card transactions Alter the layout and content of reports Track products that are for sale at a reduced price or part of coupon promotions Designed for vacation rentals Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Book meetings and appointments through a website or digital platform Report showing financial balance at the beginning and the end of the period, along with activity Accept, record, and reconcile financial transactions Add, view, and edit details of all properties managed by an agency that are available for sale or rent Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Create, manage and track all task activities and progression Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.2 (32) 4.2 Based on 32 reviews ## Pricing Value for money 4.5 (29) Basic $648.00 Value for money 4.5 (29) 4.5 Based on 29 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (32) 4.8 Based on 32 reviews ## User reviews Overall rating 4.6 Based on 32 reviews Filter by rating 5(21) 4(10) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent JB Jerri B. Owner/Direction of Operations Hospitality ### "VRM is the Best All-Around for Vacation Rental Companies!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2019 We started using VRM over 12 years ago in our previous management company. In the beginning and over the years, their training, customer service and willingness to customize to our needs was amazing and just kept getting better and better. When we opened our new management company, there was never a question we wouldn't use VRM again. The training period was very well laid-out and organized, their customer service is a delight in this day and age, and their employees are long-term and extremely knowledgeable about the product. We wouldn't be where we are without them. Pros User-friendly, the ease of training, follow-up support, very quick turnaround time with Help Desk, care/professionalism/friendliness of staff. Cons Any con that we've run across over the years, their staff has worked tirelessly to customize for us. They are always open to suggestions, and willing to try their best to take care of our needs. Reasons for choosing Virtual Resort Manager We had used VRM for over 12 years in our previous company. There was never any question we would go with anyone else. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KP Ken P. Rental Manager Real Estate ### "Vacation Rentals and Long Terms" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 August 6, 2019 Pros Easy to learn and use. Gets the job done. Support has always been great. Cons Reporting needs to improved. It is always a chore to mine the data you need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH MILLER H. Owner Hospitality ### "VRM will address all of your software needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2019 I have had some ups and downs (as expected) with VRM since we launched. Overall, they are a fantastic company to work with and truly care about your software needs. They listen to you and address any issues that may arise. I know that the entire company staff is always available to me and that means a lot. Pros The software is easy to use and the best thing about it is the accounting functionality. The VRM team is adamant about this aspect of their software. The training was fabulous and the support team is always there for you. Another VERY positve feature about VRM is that they are very willing to adapt to your needs and "make it happen" if you need something that is not currently offered. Suggest it and they will build it! They are here for you! Cons The main beef I have is the "pre-communication" of new releases. I would like to know when the new release is coming out and what the releases is going to address before it happens. I have addressed this with VRM staff and they are aware of this issue and are making the changes to let the customers know what is coming down the pipeline before it hits. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LR LISA R. owner Real Estate ### "Mostly Good " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 March 22, 2019 Good Pros it was easy set up, customer service is excellent all in one software from website to accounting to email Cons not able to auto email owner statements- no maintenance blocks-only black our or owner stays- hard integrations with some platforms such as airbnb and dynamic pricing because of min days and turn days Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Chris H. Reservationist Real Estate ### "Systems Crashes" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 19, 2019 Pros When the system is up and working it is great. It is easy to find a specific property, search certain amenities, make reservations and take payment. Cons Unfortunately there have recently been repeated and extended incidents of the system crashing. One such issue lasted several days. We have had some sort of issue, whether it is delayed response time to the system not working at all for several hours multiple times in the last several months. We have not gone a full week without some sort of issue. We have used VRM for years and these repeated issues have only begun in the last 6 months. Also we find the Seasons/Rate options extremely time consuming. Why we cannot enter a specific rate for a specific season and it not populate the entire calendar is frustrating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Carla H. Vacation Rental Property Manager Real Estate ### "Review of Virtual Resort Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 19, 2019 It is easy to see the calendars with the color coding and make decisions. Custom reporting is not available. With the hurricane and damages this year, there were many times I needed an easier way to pull information. The reports available to me did not give me what I needed. I have done so much manually and it has taken an inordinate amount of time. Pros VRM is relatively easy to learn and to use. Cons It is not always logical, to me, where some of the information is housed. I can not go to one place and enter all the information for a new property. It is many places. The sysconfig tab is particularly confusing to me. The steps to get to the place to enter a property description have to be memorized - not in a logical sequence. Posting photos should be easier too. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CE Cindy E. Vacation Rental Manager Real Estate ### "Virtual Resort Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2019 Pros VRM is user friendly. I use almost every section with my job. The reservation screens are easy to navigate and contain a lot of information including payments, housekeeping, audit trail, editing, member info, etc. Cons There are a few problems with the new housekeeping addition of Readiness Manager. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LP Lisa P. Reservation specialist Real Estate ### "Take the plunge!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 15, 2019 Pros I use VRM daily with up changing our website and the instant results makes my job earlier for both fellow employees and the customer. Cons With the many great things VRM does like all software we do have a few thing we wish it did a little better. I upload pictures as a part of my job, I am a multi tasker, with the size of my uploads I am unable to use for anything else while they are uploading. That is not that big for those one task minded. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BR Brian R. C. Owner Real Estate ### "I can highly recommend Virtual Resort Manager software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2019 Pros The staff at VRM has always been extremely helpful and available in training and help desk inquiries are answered quickly and efficiently. Cons I would like to see some more reporting options that can be shared with clients. Though, custom reporting requests are always handled diligently by VRM staff. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Emily C. General Manager Hospitality ### "We've tried other software, but VRM is superior" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2019 We absolutely love VRM. We have tried other software--including giant V12 and VRM is far superior. VRM is much easier to use, offers the most valuable features and customer service blows them out of the water. Pros Ease of use and customer service is what we value the most. When we hire new employees, training them on the software is the one of the easier, faster tasks we have to handle. Cons Not a big con, but just a few more features are needed--which we understand are in the works! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/92702/Virtual-Resort-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hostaway vs Virtual Resort Manager](https://www.capterra.com/compare/92702-152433/Virtual-Resort-Manager-vs-Hostaway) [Lodgify vs Virtual Resort Manager](https://www.capterra.com/compare/92702-131924/Virtual-Resort-Manager-vs-Lodgify)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)