General Data Company

Tool Hawk

5 / 5 1 review

Who Uses This Software?

Tool Hawk is for anyone who wants the ability to track down the movement of tools and equipment, record any maintenance on equipment and plan for the next scheduled service.


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • General Data Company
  • www.general-data.com/
  • Founded 1981
  • United States

About Tool Hawk

Automate the tracking of tools & equipment with barcode technology using Tool Hawk. Save time & money on costly equipment replacements with this easy-to-use system. With a few simple barcode scans, tools & equipment are quickly checked out to users & jobs. Eliminate the need for paper tracking systems that are both time consuming & often inaccurate. Every check in/check out transaction is automatically date & time stamped giving management an accurate audit trail as to the usage of each tool.


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Tool Hawk Features

  • Asset Budgeting
  • Asset Lifecycle Management
  • Audit Trail
  • Barcoding / RFID
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Inventory Tracking
  • Tax Management
  • Calibration Management
  • Fixed Asset Management
  • Issue & Return Management
  • Job Costing
  • Maintenance Scheduling
  • Order Management
  • Tool Kitting

Tool Hawk Reviews Recently Reviewed!


Excellent SAAS system that allows us to test and monitor our incoming circuits / customer experience

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's really easy to use, it's not just for highly technical staff. Their approach to pricing allows us to use our own people for testing rather than pay for consultancy we don't require and we can test as much as we like without getting hit with additional costs.

Cons: Currently there isn't any web chat testing features, although we have been told this is in development and will be released into the product soon and will be included in the current pricing.

Overall: Using ETS we've been able to solve a few ongoing issues with capacity from our suppliers. When load testing with ETS we discovered that we were not being provided with the capacity that had been sold to us. Once we we showed the results to our suppliers this was quickly rectified and we then tested again using ETS and were happy with the results. Also we are now monitoring our inbound revenue generating numbers to ensure that they are available and if there are any problems ETS alerts us before our customers have issues and it affects our revenue.