# SiteLink Web Edition Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SiteLink Web Edition Software - reviews, pricing plans, popular comparisons to other Self Storage products and more. Source: https://www.capterra.com/p/92752/SiteLink-Web-Edition --- # SiteLink Web Edition Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SiteLink Web Edition ## What is SiteLink Web Edition? Discover Sitelink by Storable, the ultimate solution for self-storage management. This comprehensive suite offers robust features designed to streamline operations and maximize profitability. With secure, cloud-based access, Sitelink empowers storage operators to efficiently manage their property portfolio from anywhere in the world. Enhance communication, gain actionable insights through detailed reporting, and optimize operational efficiency with Sitelink's intuitive platform. ## What is SiteLink Web Edition used for? [Self Storage](https://www.capterra.com/self-storage-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/) Top alternative Featured Overall rating Based on 452 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 2% Pros & cons Intuitive and simple operation Comprehensive training resources available Occasional software reliability problems Starting price $50 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Property Management Accounting / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for SiteLink Web Edition?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.storEDGE.com&name=SiteLink Web Edition) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SiteLink Web Edition 4.7 (452) VS. [4.5 (51)](https://www.capterra.com/p/174252/CCStorage/reviews/) Starting Price $50 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (451) Ease Of Use 4.6 (51) Value For Money 4.5 (323) Value For Money 4.9 (51) Customer Service 4.7 (438) Customer Service 4.8 (51) ## SiteLink Web Edition alternatives Highest Rated [4.8 (703)](https://www.capterra.com/p/112769/Self-Storage-Software/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (90)](https://www.capterra.com/p/150577/6Storage/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (333)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/92752/SiteLink-Web-Edition/alternatives/) ## FAQs about SiteLink Web Edition Overview ### What problems does SiteLink Web Edition solve? SiteLink Web Edition solves slow, manual self-storage operations by centralizing move-ins, payments, reservations, reporting, lead tracking, rate changes, and tenant communication. It reduces training time, improves visibility across multiple locations, and simplifies integrations with websites and merchant services. Property managers, district managers, owners, and corporate teams benefit most. Answer based on 312 reviews Overview ### Which roles and teams benefit most from SiteLink Web Edition? SiteLink Web Edition is most used by self-storage managers, property and facility teams, and owners or executives who oversee daily operations and portfolio performance. Office and operations staff rely on it for tenant management, billing, reporting, and move-ins, while regional leaders use it to monitor multiple locations and standardize workflows. Answer based on 402 reviews Overview ### What company size and industries is SiteLink Web Edition built for? SiteLink Web Edition is built primarily for small businesses, which make up 90% of reviewers, especially in Warehousing at 28% and Real Estate at 25%. It also fits single-store and multi-location operators, with some use in Retail at 11%, and is most commonly used for self storage. Answer based on 452 reviews Features and Usability ### What are the key features of SiteLink Web Edition? SiteLink Web Edition includes core self-storage management features like tenant tracking, online payments, billing and invoicing, reservations management, and customizable reports. Differentiating features include revenue management, lead management with Lead to Lease, electronic signature for rental agreements, API integrations, and real-time multi-location access for corporate oversight. Answer based on 186 reviews Integrations ### Which third-party tools and platforms does SiteLink Web Edition integrate with? SiteLink Web Edition integrates with Microsoft Outlook for email, Falcon Software for gate access control, Quickbase for pricing-related data, and authorize.net for payment processing. Official catalog listings also show Google Maps, QuickBooks Online Advanced, and Sage 50 Accounting, giving the platform 7 third-party integrations across communication, payments, mapping, and accounting. Answer based on 39 reviews Getting Started and Support ### How easy is it to onboard and train a team on SiteLink Web Edition? SiteLink Web Edition is generally easy to onboard for store managers, sales agents, and new hires, who often learn basic tasks quickly. Training is available in person, through live online sessions, webinars, documentation, and videos. Admins and teams using advanced features, reporting, or new workflows may need more time and support. Answer based on 48 reviews Getting Started and Support ### What customer support options does SiteLink Web Edition offer, and how do users rate the experience? SiteLink Web Edition offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, friendly, and effective, especially for setup, training, and troubleshooting. Some report longer waits, inconsistent follow-up, and limited live availability at certain times, particularly for urgent or complex issues. Answer based on 186 reviews Security ### How does SiteLink Web Edition handle data security and access control? SiteLink Web Edition uses secure payment processing, server-hosted data storage, access screening, access control integrations, and multi-level user management with permission settings. Reviewers also describe its server, standalone, and web architecture as reliable and secure. Some users, however, say frequent logins, password changes, and limited permission flexibility can be tedious. Answer based on 13 reviews Features ### What features does SiteLink Web Edition include? SiteLink Web Edition covers core self-storage operations in one system, including payments, reservations, reporting, leases, and access controls. Many operators value the broad toolset, mobile access, and admin customization, while some managers find the interface crowded, certain functions hard to discover, and multi-step workflows harder to learn at first. Answer based on 95 reviews ## Pros and Cons Intuitive and simple operation 93% positive reviews out of 84 Most users report ease of use makes daily tasks straightforward, with a user-friendly interface and quick learning process. Occasional software reliability problems 54% negative reviews out of 54 Some users report bugs and issues, including crashes, slowdowns, and integration glitches that disrupt workflow and require troubleshooting. Comprehensive training resources available 95% positive reviews out of 38 Most reviewers indicate training and learning curve is manageable due to extensive tutorials, webinars, and step-by-step guidance. Responsive technical assistance team 92% positive reviews out of 36 Most reviewers describe technical support as accessible, knowledgeable, and consistently helpful when resolving questions or issues. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.6 (65) 60.00% of 65 reviewers that rated this feature as important or highly important You get automated, itemized invoicing and billing with options for email delivery and payment tracking. Reviewers appreciate the clear statements and payment reminders, but some mention invoice formatting looks unprofessional and correcting mistakes can be difficult. Document Management 4.6 (65) 52.31% of 65 reviewers that rated this feature as important or highly important It helps you organize, edit, and store leases and documents efficiently, supporting e-signatures and customization. Reviewers appreciate easy access and editing, though some say formatting options are limited and occasionally documents go missing from tenant files. Electronic Payments 4.7 (64) 59.38% of 64 reviewers that rated this feature as important or highly important With this capability, you can offer tenants multiple ways to pay, including online and ACH, which reviewers say increases on-time payments and reduces past-due accounts. Some users mention the process is easy and secure, though a few find the online interface unfriendly. Customer Management 4.4 (57) 52.63% of 57 reviewers that rated this feature as important or highly important SiteLink Web Edition offers versatile tools to manage tenant information, payments, and communication. Users think it keeps customer data accessible and supports online self-service, but some find navigation challenging and wish for a more centralized customer dashboard. Access Controls/Permissions 4.4 (47) 42.55% of 47 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Electronic Signature 4.0 (46) 32.61% of 46 reviewers that rated this feature as important or highly important Digitally sign online documents SiteLink Web Edition 38 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Allows businesses to create and manage auctions. You get automated, itemized invoicing and billing with options for email delivery and payment tracking. Reviewers appreciate the clear statements and payment reminders, but some mention invoice formatting looks unprofessional and correcting mistakes can be difficult. Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Accept and process credit card transactions SiteLink Web Edition offers versatile tools to manage tenant information, payments, and communication. Users think it keeps customer data accessible and supports online self-service, but some find navigation challenging and wish for a more centralized customer dashboard. Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications It helps you organize, edit, and store leases and documents efficiently, supporting e-signatures and customization. Reviewers appreciate easy access and editing, though some say formatting options are limited and occasionally documents go missing from tenant files. With this capability, you can offer tenants multiple ways to pay, including online and ACH, which reviewers say increases on-time payments and reduces past-due accounts. Some users mention the process is easy and secure, though a few find the online interface unfriendly. Digitally sign online documents Generate reports to assess the financial performance of an organization Used by property managers Designed for self storage facilities Centralized accounting record which tracks all financial transactions Allows the calculation of fees for late rent payments Store information about leads or contacts and track, manage and nurture them throughout the sales process Monitor the process of lease agreements Manage and support multiple locations Accept and process online payment transactions Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Timed notification for any upcoming task, deadline, appointment, or activity Streamline, automate and manage the rental of properties, facilities, assets, or equipment Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Manage gate access to secure facilities/properties Create, manage and track all task activities and progression Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Handle activities like room booking, rent processing, lease agreement management, and client communication Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks SaaS, web-based, online deployment Get Advice We can help you find the software with the features you need. Features 4.5 (350) 4.5 Based on 350 reviews ## Pricing Value for money 4.5 (323) Free Trial Basic $50.00 Per Month Value for money 4.5 (323) 4.5 Based on 323 reviews ## Integrations [ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (438) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (438) 4.7 Based on 438 reviews ## User reviews Overall rating 4.7 Based on 452 reviews Filter by rating 5(337) 4(90) 3(15) 2(7) 1(3) Mentioned topic Sorted by most recent AR Allison R. Owner Facilities Services ### "Poor gate/pad access service" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 May 31, 2025 We switched gate access to Sitelink awhile back, expecting the same service we always received in the past; however, we've had issues with the gate pads ONLY (Gate works, as long as we open it from our computer). We've had to leave the gate open, because we've had issues with customers unable to get in. Pros Past customer service. We continued with Sitelink after purchasing the business in 2019. They were always good to respond and quickly service our needs. Cons Their response time is slower and we are still trying to get a problem resolved, after over a week of issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW AJ W. Manager Real Estate ### "Once was a great company - nothing like they originally were. Storable = Horrible" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 April 28, 2025 Actively looking for a replacement to SiteLink as our Self-Storage Management software and payment processing. Pros Has a lot of Self Storage solutions - access control integration, payment processing, etc. Cons Sitelink was purchased by Storable and customer services has been stripped away in an effort to streamline and increase company profit. You now interact with tech support people IF you're luck. Regarding billing issues (which occur several times a year because they are always making changes to increase the profit - you simply have email support??? Horrible. Additionally they continue to raise their costs every 1.5-2 years like clockwork. We have been with them for 20 years and the company is has now become is a shadow of their original self since being bought out. They have won no voter awards since 2017 for a very good reason... Simply go to their website and look at the vast amount of phone numbers for various "support". Even their phone numbers don't have the same area code because they outsource to call centers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TF Theresa F. Self Storage Property Manager Retail ### "I would Recommend Sitelink" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2024 I've been using this for many years. You must have a good, fast, internet connection for it to work properly Pros It is updated regularly and usually without hiccups. Cons When there is a hiccup with the system, it usually is handled quickly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Renee L. Property Manager Accounting ### "Best Ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2024 Excellent! Customer Service is always ready to help with any issue you have encountered. Pros So easy to learn the program and processes, much better than Centershift! Cons It would be very helpful to expand the SMS messaging service to 200 characters. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LA Lesa A. Manager Facilities Services ### "Best Customer Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2024 It has been an awesome overall experience. I am so thankful for the customer service. They are so courteous and go above and beyond to help me with whatever is needed. Pros It allows me to work remotely on my laptop. Which allows a better service to my customers. Cons Not having a handbook, where I could look up how to learn how to use all the different functions it offers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Brenda B. Manager Real Estate ### "I love Sitelink" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2024 Wonderful. Have used it for 10 years. I have used another company briefly and it was a total nightmare and difficult to use. Pros It is the best program I have ever used. I always recommend Sitelink to everyone Cons Honestly the only thing I can think of is not being able to reach support on weekends. Switched from [Easy Storage Solutions](https://www.capterra.com/p/112769/Self-Storage-Software/) Our company was bought out and they use Sitelink. I was thrilled to go back to using Sitelink. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Monica H. Manager Facilities Services ### "Simple, accurate and correct." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 23, 2024 Nothing but good things to say about the program. Pros Its simple. Easy to set up and use. It adapts to other programs we use. Cons Some reversals are a little difficult to figure out on you own if not done a lot. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Michael L. Client Relations Manager Retail ### "Good experience with SiteLink Web Edition" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 23, 2024 I like the ease of use. I like the fact that you can flow from one task to another Pros There is the ease of use. The ease to flow from one task to another Cons Nothing to mention presently. There is no improvements I can think of at the moment Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TN Terry N. Owner Manager Internet ### "Great Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2024 Exactly what we needed ! This serves every way we require to run our business ! Pros Full service application! Does everything we need for a remote operation! Cons A bit too long to load! When loading the application it feels like a long wait! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Suzanne B. Property Manager Real Estate ### "SiteLink Web Edition Rocks!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2024 SiteLink Web Edition is very user-friendly and feature rich. Everything seems very intuitive, and when I have needed support, the team is very responsive and capable. Pros SiteLink is a very powerful management tool -- allows total management on one platform. Cons I can't think of anything I don't like about SiteLink Web Edition. :) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/92752/SiteLink-Web-Edition/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [CCStorage vs SiteLink Web Edition](https://www.capterra.com/compare/92752-174252/SiteLink-Web-Edition-vs-CCStorage)[Easy Storage Solutions vs SiteLink Web Edition](https://www.capterra.com/compare/92752-112769/SiteLink-Web-Edition-vs-Self-Storage-Software)[Storable Edge vs SiteLink Web Edition](https://www.capterra.com/compare/92752-218435/SiteLink-Web-Edition-vs-storEDGE) [Yardi Breeze vs SiteLink Web Edition](https://www.capterra.com/compare/92752-164741/SiteLink-Web-Edition-vs-Yardi-Breeze)[TenantCloud vs SiteLink Web Edition](https://www.capterra.com/compare/92752-133029/SiteLink-Web-Edition-vs-TenantCloud)[DoorLoop vs SiteLink Web Edition](https://www.capterra.com/compare/92752-211768/SiteLink-Web-Edition-vs-DoorLoop)