# Page 5 | PetExec Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is PetExec the right Kennel solution for you? Explore 662 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/92864/PetExec/reviews

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PetExec

4.6 (662)

[View alternatives](https://www.capterra.com/p/92864/PetExec/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of PetExec

## Showing most helpful reviews

Showing 101-125 of 662 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MJ

Marsha J.  
Corp. President  
  
Used the software for: 2+ years

### "From day one, PetExec has been there for me and ensured that my experience was all it could be. "

December 12, 2017

5.0

I do need to integrate with Quickbooks, but through no fault of PetExec, have not taken time to do so. I wish PetExec would just offer what Quickbooks does within the one program.

Pros

Simplifies everything. Life-saver! Without PetExec I would need a highly paid employee or two. I log on from my phone while in bed at night and early morning to schedule last minute client requests. I check my volume numbers from year to year, month to month, week to week and even daily comparisons. I love watching my company's growth.

Review Source

Corrine C.  
Lead Pet Stylist  
Hospitality  
Used the software for: 1-2 years

### "Love this product! "

May 14, 2019

5.0

The customer service can't be beat! I can ask a question any time. There are several ways to contact them. I love the Facebook page as well. The system is easy once you get used to it.

Pros

I like that I can get on at any time and from anywhere. If there is an issue with a client and I am not at work, I can look up the client and history on my phone.

Cons

I don't like that a groom for a boarder won't post to commission report until the dog checks out.

Review Source

OP

Oscar P.  
Captioner  
Hospitality  
Used the software for: 6-12 months

### "A redefine way to run your business "

September 6, 2021

4.0

I’ll say that this is a software that helps you a lot, but i consider that this is more for people who have certain business, like a dog’s hotel, or a dog’s shelter which is my case, it has help me a lot to administrate my dog shelter.

Pros

I like that is easy to use, it let you know how your business is organized, it’s more easy to run several areas from your company and it keeps everything well managed, i like that one of the main focus is the pets industry because not many softwares cares about this, so it’s a totally different way to do things.

Cons

Marketing, this is a main concern about this software, it needs to improve because marketing is what we need to make our business to grow, so that the people also know about this software.

Review Source

Response from PetExec

September 7, 2021

Hi Oscar! Thanks so much for taking the time to review your PetExec experience. We are so happy to have you in our pack! We have some great marketing resources that you may not currently be aware of. PetExec is integrated with our partner, Broadly who can help you with attracting and capturing leads, streamlining communication by email, and more! Check it out here! https://www.petexec.net/partners.

KC

Krista C.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Nice product"

May 14, 2019

5.0

Pros

Customer service is nice, but I wish they had better hours for PST time zones as we often have questions around closing time (7pm). Overall easy to use and captures most of the data I need. Nice reporting.

Cons

I still don't use the entire boarding function beyond just scheduling as I don't want to spend $ on coaching just to set it up. I feel they shouldn't charge me just so I can use a basic function of the software that I need and am already paying for.

Review Source

KM

Kerry M.  
Owner  
  
Used the software for: 1-2 years

### "Feedback from a doggy daycare"

December 16, 2016

5.0

The software is amazing, the support is fantastic in terms of ALWAYS available and with PROMPT service. Sometimes, support can be a little less "condescending" to those of us that are not techies. I would use this program again and again. I do recommend the training. I did not do it and find something new every day that I did not know was there. I think, if I could change anything, I would want notes on the front page and a one-click sign in for daycare.

Pros

The features are great, the way we can tailor it to our needs, the flexibility to make adjustments quickly and efficiently.

Cons

Would love to be able to NOT have employees log in from home. Would love to have a small note section on the front page.

Review Source

Response from PetExec

December 16, 2016

HI Kerry, Thank you so much for the review. We love being able to serve you for all these years. I'll bet you don't have quick check in enabled: http://docs2.petexec.net/load.php?c=289 This will help you check in the customers quickly with one click!

WP

Wendee P.  
Owner / Ranch Boss  
Hospitality  
Used the software for: 2+ years

### "Love being an extended Pack Member for the PetExec Team"

May 14, 2019

5.0

Love how they keep us in line with our campers. Ease of finding or updating their information. If we have a question or an issue the Tech Team is always wonderful and quick to respond.

Pros

Very intuitive and it's ease of use. Always growing and listening to what their users are needing.

Cons

Trying to keep up with the changes is a challenge. We love seeing the tool grow and we get lots of details of what has changed, it's all about having time to ensure we are taking full advantage of this tool

Review Source

LA

Leanne A.  
Manager  
Veterinary  
Used the software for: 2+ years

### "Pet Exec Review"

May 20, 2020

4.0

Great - very helpful when we have a question

Pros

Easy to use, very easy for staff to understand

Cons

A little cumbersome in places, very suited to American market (language, terminology) and could be a little more suited to the country that is using it.

Review Source

Response from PetExec

May 26, 2020

Hi Leanne, Thanks so much for your review and for being an amazing packmate of ours! We appreciate your feedback. We do always strive to incorporate your comments so if you have submitted a Feature Request, we have reviewed it and do always, when feasable, make changes.

NT

Nicole T.  
V.P.  
Consumer Services  
Used the software for: 2+ years

### "Best Software Around"

May 20, 2019

5.0

I have loved being able to access the program from wherever I am. Also, the customer service has always been easy to deal with.

Pros

This software is very user friendly. There are many features that as an owner I enjoy having access to.

Cons

This software is not set up for open play style of boarding but it was easy to find a work around for that. Also, there are a few features that my old program had that we still miss on this program (another work around situation).

Review Source

JF

Jolie F.  
President  
Consumer Services  
Used the software for: 2+ years

### "The more they update the better it gets!"

May 28, 2020

5.0

Pros

Overall I'm satisfied. They add new features periodically to expand the usefulness. There are a few quirks that we experience, but the customer service team is AMAZING and wonderful to work with.

Cons

Credit card options. You are only able to use their merchant services. Although I think they are great, I have been recently approached by other companies with lower rates/fees.

Reason for choosing PetExec

Customer service.

Review Source

BR

Beth R.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "PetExec"

May 17, 2019

5.0

Pet Exec allows me t manage the business efficiently, I can see all my clients, what I have going on each day and run reports.

Pros

How it enables me to run my business efficiently. The customer service is impeccable.

Cons

Overall, nothing really. I wish I could see how much money I was actually making a day. For example when a boarder stays a week or a month, it only captures the payment at the end. Not a big deal really, it would not work any other way since I haven't collected the money. I am keeping track of this manually.

Reason for choosing PetExec

I only reviewed PetExec it looked effecient.

Review Source

VR

Verified Reviewer  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "PetExec review"

May 18, 2019

4.0

Pros

This software had allowed our rescue to combine different methods of record keeping under one software roof. That is hugely beneficial to a small rescue with a large client base.

Cons

The software does occasionally have issues accepting time clock inputs.

Review Source

Response from PetExec

June 17, 2020

Thank you so much for this response. We are thrilled that PetExec meets all of your record keeping needs for your rescue! If you have technical support needs, such as with your time clock module, please come into our live chat from M-F 9am-7pm EST and one of our awesome USA based support team will help you trouble shoot the issue you are having. You can also call to receive a live person to help at: 1-888-738-3935 x2

MC

Melissa C.  
Owner  
Hospitality  
Used the software for: 2+ years

### "My review "

May 21, 2019

4.0

Overall our experience has been good

Pros

I do like that Pet Exec is pretty easy to use.

Cons

I don't like that Pet Exec has not yet upgraded to a multi location option. Makes it hard to use when we have 4 locations. I also don't like that daycare and boarding kennel numbers do not link up. We have a location where we provide daycare and boarding and getting accurate kennel numbers is very difficult and inaccurate.

Review Source

TM

Taylor M.  
Owner  
Veterinary  
Used the software for: 2+ years

### "Great Software"

May 20, 2020

5.0

Wonderful

Pros

I could not run my business without it.

Cons

I do not really have any complaints on Pet Exec.

Alternatives considered

[Gingr](https://www.capterra.com/p/136469/Gingr/)[Kennel Link](https://www.capterra.com/p/92871/Kennel-Link/)

Reason for choosing PetExec

Initially, the look and ease of use.

Review Source

Response from PetExec

June 1, 2020

Thanks so much Taylor! We are so happy to have wonderful packmates like you!

SM

Scott M.  
Owner  
Retail  
Used the software for: 6-12 months

### "Daycare and Boarding Scheduling"

May 18, 2019

4.0

The on boarding process was extremely helpful and the online community is a great bonus. I am satisfied with the system.

Pros

The ability to manage number of in-house dogs from anywhere. Ability to have clients request daycare/boarding through Petexec has been really helpful. I really like that reminders are sent to customers when vaccines are do or when their packages are almost used up.

Cons

Some of the reports are not intuitive and it can take some effort to navigate through all the reporting options. It is robust, but for smaller daycares we do not necessarily need all the functionality.

Review Source

Response from PetExec

June 17, 2020

Hi Scott, thanks so much for your review. We are so grateful that you are part of our pack/family! We are glad that you find our support team helpful, they are an amazing group!

CT

Cindy T.  
président  
Veterinary  
Used the software for: 2+ years

### "Happy With"

April 12, 2021

5.0

Happy. The puppy PAW help line is awesome.

Pros

It helps with booking.com and all aspects of or kennel and grooming business.

Cons

Has some minor issues in what you want it to do. But it does alot.

Reason for choosing PetExec

Looked like what we needed to get our business going into the right profit direction.

Review Source

Response from PetExec

April 14, 2021

Hi Cindy! We are thrilled that you are part of our pack. Our support team is always there to help and we look forward to a long future with you!

NJ

Natasha J.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Great kennel software!"

May 17, 2019

5.0

Great customer service and very responsive! The reports are very helpful for accounting purposes, etc.

Pros

They are constantly making updates to the software and improving on its features. Very easy to use and learn!

Cons

There are a few awesome features that we are still unable to use because of certain restrictions within the software. As they add updates, we gain ability to use the different features more and more :)

Review Source

LA

Lauren A.  
Manager  
  
Used the software for: 2+ years

### "PetExec is really a great way to check out for both our Boarding/Daycare and Grooming!"

March 14, 2018

5.0

Pros

Simple use. I really enjoy how quick it Is and how easy it is to schedule and understand. The way everything is layed out and how you can edit what you're wanting displayed and what format you want it to be in is really great as well.

Cons

Cons: When checking out for Boarding you have to edit the amount of days if you're not careful you can over charge

Review Source

Response from PetExec

March 15, 2018

Hi Lauren, Thank you for your kind words! We love working with the puppy pantry. As for the boarding count, it should be automatic. It might be in the way you have your boarding setup. Can you please send an email to coaching@petexec.net and we would be happy to take a peek! Many Woofs!

VR

Verified Reviewer  
Senior Product Design and Industrialization Engineer  
Automotive  
Used the software for: 6-12 months

### "PetExec is a great way to help me manage my dog walking business"

April 30, 2019

5.0

Pros

I like how simple it is to keep track of all of my clients in one place. There's much less paperwork and I'm now much more organized than I was prior to using PetExec.

Cons

It took me some time to set up my new account, but it wasn't too bad. Once I had my setup completed, the maintenance of my site is quite simple.

Review Source

TK

Traci K.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Petexec saved my sanity!"

December 7, 2016

5.0

When I started my business, I knew of some software for dog businesses but I dreaded the whole "start from scratch" idea to set it up! When I found Petexec and did the demo, I was so relieved! Being able to access it on my phone was a big plus. You can't do that with computer software! I talked to a rep who answered my questions with ease! Not to mention she's a total sweetheart! I've been using Petexec now for over 5 years and I wouldn't have it any other way!

Pros

It's mobile friendly and easy to use!

Review Source

Response from PetExec

December 7, 2016

Traci, A true Doggie Goddess like you is a treasure to work with. The only people luckier than the staff at PetExec are the pets in your outstanding care. You are an example to follow. Thank you for being such an amazing packmate!

LJ

Laura J.  
Owner  
Veterinary  
Used the software for: 2+ years

### "Best of petexec "

April 6, 2021

5.0

Pros

Love being able to utilize the software for our boarding and daycare. Tracks incoming guest and the easiness for clients to make appointments

Cons

The grooming sector needs a lot of work. You have to click and double click a lot to be able to make a simple modifications or notes for your clients

Review Source

Response from PetExec

April 13, 2021

Hi Laura! Thanks so much for your review and feedback. We love that you love PetExec! You are a valued packmate!

jK

joshua K.  
owner  
Hospitality  
Used the software for: 2+ years

### "D Pet Hotels - Review"

April 6, 2021

5.0

It's been fantastic since day 1. Couldn't ask for more.

Pros

Easy to setup, easy to train on, easy to sort any issues with customer service. Does exactly what's needed.

Cons

They are continually working and updating features. There are a few features that could do with being simplified but it's 9.5/10 as is so it's fine.

Review Source

Response from PetExec

April 14, 2021

Thank you Joshua! We love working with D Pet Hotels and look forward to many more happy years ahead!

CC

Catherine C.  
Owner  
  
Used the software for:

### "Pet Exec gives us the freedom to focus on the dogs"

January 23, 2014

5.0

Canine Crews has been using Pet Exec since 2009 and we appreciate the system and it's ability to allow us to focus on the care for the dogs. The cloud based system allows for a high level of customizing for our needs as well as excellent access from any location; any one of us can log in and see who is attending that day and what the playgroups look like. Pet Exec also provides updates that are essential to the growth of our business. Technology is constantly changing and they are able to keep up with the demands of our customers by integrating new options or better ways to customize; very few systems incorporate system updates without HUGE costs. The system does so much for you that your staff can focus on the care of the dogs. You can rest assured that all the data is tracked, auto emails are sent and your customers have the most current information as well as the ability to log in and schedule their own boarding or daycare. For me, the invaluable part of Pet Exec is their customer service! I cannot tell you how many of my colleagues complain about no one answering their frantic calls or emails and some NEVER hear back from the company at all. Pet Exec is SO far above the bar on this and nothing can make your stressful day pleasant again than someone solving your problem. The team at Pet Exec answers your questions almost immediately, often within minutes. They also follow up and offer suggestions that might make the system work better for your needs. The customer service is simply at a level I have yet to see from any of my suppliers or service providers - I cannot tout how amazing it is! There is NO perfect fit for any system, but the flexibility in the customer preferences allows for us to get the most out of Pet Exec. I would NEVER use anything else and I highly recommend you sign up today.

Review Source

ES

Esther S.  
Manager  
Consumer Services  
Used the software for: 2+ years

### "PetExec does it all!"

December 7, 2016

5.0

I have used PetExec for years now along with several other business management software and PetExec is definitely leaps and bounds above the rest! It is so easy to use and does pretty much everything for you! The staff at customer support are all friendly and either know how to help you or will pass you off to someone who does. They resolve your issues quickly and efficiently. Thank you PetExec and team! <3

Pros

It is easy to use (VERY straight forward, not convoluted like other software I have used for business management).

Cons

I cannot think of anything off the top of my head! Typically if there is an issue, if you contact support they will resolve it right away.

Review Source

MJ

Michelle J.  
Owner  
Farming  
Used the software for: 1-2 years

### "Pet Exec"

May 20, 2020

4.0

Good experience overall. Nice customer service and most everyone is knowledgeable

Pros

Was easy to get installed, price is right,. I like most of all the features however, it needs more simplicity

Cons

The simplicity of maneuvering around the software needs to be upgraded for ease.

Review Source

Response from PetExec

May 26, 2020

Hi Michelle! We appreciate your review of PetExec! Thank you for being one of our valued packmates. We are constantly working to make the system efficient and still include the important information that our packmates need to manage their busy daycare, boarding, grooming facilities. Our desire is to provide the best customer service in the industry!

TP

Tina P.  
General Manager  
  
Used the software for: 2+ years

### "Five Stars"

December 8, 2016

5.0

The staff at Posche Paws Pet Resort & Spa love the PetExec program, especially after the last 2 updates. The program is extremely easy to navigate. There is an option for every aspect of our business. Love the ability to print multiple types of reports. The best feature by far is the ability to remotely access the program. That feature alone is worth the price! Very satisfied customers!

Pros

Remote access

Cons

It times out too frequently. Don't like having to input name and password so frequently

Review Source

Response from PetExec

December 8, 2016

Hi Tina, Thank you for the great review! We love working with Posche Paws too! You can adjust the timeout in company preferences > maintain company info with the dropdown for timeout. That should help!

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