# Page 8 | PetExec Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is PetExec the right Kennel solution for you? Explore 662 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/92864/PetExec/reviews

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PetExec

4.6 (662)

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Last updated March 13th, 2026

# Page 8 - Reviews of PetExec

## Showing most helpful reviews

Showing 176-200 of 662 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
President  
Veterinary  
Used the software for: 1-2 years

### "Great Software"

July 25, 2018

5.0

I just need to get PetExec hooked up to a payment system and then we'd really be rockin.

Pros

I love the email blasts! They are easy to use and a great simple solution for everyone to read. I also love being able to have everything in one spot.

Cons

How many different things there are to learn. It can be difficult to teach others how to use the software.

Review Source

TN

Tari N.  
owner  
Veterinary  
Used the software for: 2+ years

### "Excellent choice!"

April 12, 2021

5.0

Definitely recommend!

Pros

Lots of options and features, easy to use, EXCELLENT support!

Cons

So many features, tough to utilize them all.

Review Source

Response from PetExec

April 15, 2021

Hi Tari! Thanks so much for this great review! We are so thankful for our amazing customer support team.

EF

Erin F.  
President  
  
Used the software for: 2+ years

### "Great System "

December 6, 2017

5.0

Helps keep my fur clients organized, and it is relatively ease to learn and use.

Pros

Most all the information I need about a pet, and their cart, is accessible on the home page (when a dog is signed in)

Cons

Some of the redundancy in the steps needed to preform certain actions. For example: booking a reservation, then going to a separate page to check them in, then going to a separate page to sign them in for daycare.

Review Source

GT

Gretchen T.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Ruff life"

May 22, 2019

5.0

Really like it

Pros

Easy to use. Staff picked it up quickly

Cons

Multiple pages for booking some times makes it efficient and has client waiting while I find page to book

Review Source

Response from PetExec

June 17, 2020

Thanks so much Gretchen for being an amazing packmate!

jT

jme T.  
executive director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "great value!"

December 7, 2016

4.0

we use petexec for our daycare and, for the most part, we have been exceptionally pleased. there are a few features we'd love to see to improve ease of use, but we have made suggestions and received assistance and support quite quickly. some of the features have become reality, others we still hope to see, but for 95% of our needs, it works really great :)

Pros

cost and support efficiency.

Cons

there are some pricing and reporting issues that could be updated to be more flexible.

Review Source

VR

Verified Reviewer  
Co-Owner  
  
Used the software for: 1-2 years

### "Very thorough package that is easy to use."

March 15, 2018

5.0

Pros

Very easy to use and has all the functionality I need for my business. I also like that the software is in the cloud, so I didn't have to install the product on my desktop.

Cons

I wish that they offered a cheaper package for businesses, that don't need all the features. For example, I only need daycare and boarding. We don't have a trainer or groomer.

Review Source

WT

William T.  
President  
  
Used the software for: 2+ years

### "We have found using your software easy and productive."

December 11, 2017

5.0

Peace of mind that all our data is readily available to us.

Pros

The confirmation emails are appreciated. Otherwise, the everyday use of Petexec is something that we take for granted that it more than serves our needs.

Cons

The "This may take a while" banner on the billing reports page has got to go away. I print out our daily receipts pages to take to the accountants and that banner just eats up space.

Review Source

NV

Neal V.  
  
Consumer Services  
Used the software for: 2+ years

### "The Best Way To Manage Pet Service Business"

December 8, 2016

5.0

Http://www.watsonshoundlounge.com has been using Petexec since we opened our doors. This is a great tool in a digital world. I can check in on the business anywhere I have an internet connection. New clients are able to enter all their information themselves. The support team is extremely helpful and are willing to listen to feature requests. Often feature requests get Incorporated into regular updates. The eblast tools alone rival that of many stand-alone email marketing websites.

Review Source

HW

Heather W.  
Owner  
Veterinary  
Used the software for: 6-12 months

### "Runs the business!"

December 7, 2016

5.0

It's great and enables asked to accomplish our goals without having to deal with many different software applications. We only had to learn One which is quite intuitive once you get used to it. Training staff is pretty easy in less than one day just about anyone can learn the important functions of the product that they use every day. Tech-support is always there when you need them and they're very quick you don't have to wait for an answer. They're closed Facebook group is also very valuable with information from other industry professionals as well as the tech-support team and the developers. I give it an A+

Pros

Features, customer support, ease of use, flexible payment options including a very good integrated credit card processing solution that is the lowest cost solution for our volume of sales that I've seen.

Review Source

RJ

Regis J.  
President/Owner  
Consumer Services  
Used the software for: 2+ years

### "Best Pet Services Software "

May 14, 2019

5.0

Love the fact that it’s internet based.

Pros

Ease of use. Easy implementation, great support staff, listens to needs of clients.

Cons

Can’t think of anything at this time. I’m sure that there’s something

Review Source

SF

Sue F.  
Owner  
Retail  
Used the software for: 6-12 months

### "Amazing product!"

May 26, 2020

5.0

Incredible! Amazing customer service and a fantastic product!

Pros

Easy to use, able to check online when away from the playground, all the information at my fingertips.

Cons

Haven't found any cons. The more I use the software, the more impressed I am.

Reason for choosing PetExec

For the online functionality but found it was also a much more robust program.

Review Source

Response from PetExec

May 27, 2020

Hi Sue! Thank you so much for your review. We are so pleased that you are happy with the system and we are thrilled that you are a member of our pack!

GM

Gwen M.  
Owner  
Individual & Family Services  
Used the software for: 2+ years

### "Long time user"

May 21, 2019

5.0

Pros

Excellent customer support and always improving the program via customer needs

Cons

It can be a little clunky at times to maneuver. I wish we could do thing s a little faster.

Review Source

RN

Renee N.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "software helps out greatly "

December 7, 2016

5.0

We enjoy using your software...would like to be able to have more than one user at a time while logged in and to be able to have more than one window open at a time

Pros

everything is organized in one place

Cons

more than one user at a time would be nice...having more than one window open at a time...some report features, such as printing an active daycare list, just with names of who has a package and not all the other info included

Review Source

Response from PetExec

December 7, 2016

Hi Renee, Thank you so much for your kind words. For security reasons, each staff member must have their own username and password to use the system simultaneously. PetExec is made to have many people working at once. Please let us know if you need further instruction on how to add additional staff and we would be happy to assist you: techsupport@petexec.net

JR

Jessica R.  
Manager  
Facilities Services  
Used the software for: 2+ years

### "PetExec is great and love that it keeps getting better"

December 7, 2016

3.0

We are quite pleased with PetExec. The customer service has been amazing and are so quick to respond. With each update, it just keeps getting better and better. They really listen to their customers feature requests and continue to roll out new, relevant features that in the end make our lives easier.

Pros

All of the features that continue to be added.

Cons

Sometimes clunky....have to go through too many steps for simple result

Review Source

EJ

Erin J.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "PetExec Review"

December 19, 2019

5.0

Overall, this is a great product. I like that it is customized to the pet world and you can really make all of the options benefit your business in some form or way.

Pros

This product is amazing because it is customized to those running a pet care business. You can schedule appointments and just assist with running your day-to-day business with more ease.

Cons

The basic one may not cover all of your needs as there are add-ons. You do have to pay extra for what you need to help make your business work well.

Review Source

Response from PetExec

May 20, 2020

Hi Erin, thank you for your review! We try to provide additional add on options to give our packmates the flexibility to offer what their pet parents want such as the PetExec Mobile app, PetSnaps Messaging, and additional coaching. However, we proudly offer all modules included in the purchase of the PE system! Daycare, Boarding, Grooming, Scheduled services, Retail, and Group training. Thank you for being one of our amazing packmates!

dW

dawn W.  
owner  
Farming  
Used the software for: 1-2 years

### "review"

April 6, 2021

5.0

the online easy to access help line is the best

Pros

I like all the options of training to classes, to boarding and daycare

Cons

very overwhelming when new / 1st start on it

Reason for choosing PetExec

referrals, options in system of use

Review Source

Response from PetExec

April 15, 2021

Hi Dawn! Thanks for being one of our amazing packmates - we treasure you! We are so glad to bring you the best customer service team in the industry!

BM

Ben M.  
GM  
Consumer Services  
Used the software for: 2+ years

### "Great Software system"

December 7, 2016

5.0

PetExec is a very user friendly software system that gives the user the ability to customize based on the needs of the business. Support is very responsive and will take into regard needs and change based on client input. It has been a great experience working with the PetExec team and I would highly recommend using the system for any daycare/kennel business.

Pros

Ease of use

Cons

Daily notes were taken off of the combined in-house screen

Review Source

RK

Rick K.  
Owner/Manager  
  
Used the software for: 2+ years

### "Customer Support always quick to respond and assist with resolving issues. Overall easy to use."

December 15, 2017

4.0

The ability to analyse my company growth from day one, always being at my fingertips. This is very important to see trends and areas of opportunity.

Pros

It is relatively easy to train new employees to use. The controls over what my staff can see or not see is also very good.

Cons

That the daycare function for packages does not work with 1/2 days nor with multiple pets from the same home.

Review Source

SF

Summer F.  
owner  
Consumer Services  
Used the software for: 6-12 months

### "Lots of features, software is great, but can be fiddly if you offer non-conventional services."

November 2, 2018

4.0

Customer service is fantastic and very helpful. Switching to a software based system from a paper and software system has had some issues, but overall it's been going ok. PetExec doesn't cover all of our needs smoothly, because we offer non-standard class formats, but we are figuring out how we can make the whole system work for us.

Pros

I like that there are lots of bases covered: daycare, inventory, employee timeclocks, classes. It's relatively easy to use and there are lots of client information that you can choose to use (sometimes too much).

Cons

If you offer non standard services in daycare and classes, the software can be fiddly with how it counts down customer check ins/check out and countdown of how many classes are left.

Review Source

VR

Verified Reviewer  
Manager/Owner  
Veterinary  
Used the software for: 2+ years

### "Pet Hospitality Software"

May 17, 2019

4.0

Customer service is excellent and prompt

Pros

Web based, customized for industry and interface

Cons

Monthly pricing is high, some features require additional payment

Review Source

EC

Ernie C.  
Owner/GM  
Individual & Family Services  
Used the software for: 1-2 years

### "The Grateful Dog-SF"

May 26, 2020

4.0

Pros

Most everything has been great. Payment integration is positively noted along with customer service

Cons

Compatibility with all browsers especially autofill function

Review Source

Response from PetExec

May 27, 2020

Hi Ernie, We are so happy to be a good fit for your business needs! Thanks so much for this review and for being a valued packmate! =)

KJ

Kimberly J.  
Manager  
Retail  
Used the software for: 2+ years

### "Simply the best software to use"

December 16, 2016

5.0

We have used that exact for two separate facilities and its ease-of-use, customer support, and ability to integrate with First Class credit card processing is amazing. Our experience has been second to none. We love that it's able to handle time cards for payroll, reservations, customer self-service for bookings and appointments, scheduling staff and more!

Pros

Ease of use and customer service

Cons

Learning curve at start

Review Source

LB

Lindsey B.  
Owner  
Veterinary  
Used the software for: 2+ years

### "Pet exec review "

May 17, 2019

5.0

10/10 LOVE PETEXEC TEAM & STAFF!

Pros

It’s user friendly. Pet exec also has incredible customer service

Cons

I wish the report cards could be more customizable

Review Source

ZD

Zaira D.  
Student  
Writing and Editing  
Used the software for: Less than 6 months

### "PetExec"

December 2, 2022

4.0

Pros

I used PetExec for my job at Dogma Daycare. I enjoyed that it was a place where I was able to see all the registered dogs for that day, and allowed my coworkers and I to stay organized. I was also able to match dogs faces to their names using this site

Cons

I didn't like that in some sections the images of the dogs did not show up

Review Source

Response from PetExec

December 15, 2022

Hi Zaira! Thanks for your review of the PetExec system from an employee standpoint. We love to hear that it worked well for you to have good visibility and organization. We are glad that you had a good experience!

CR

Catie R.  
Owner  
  
Used the software for: 1-2 years

### "Pet Exec from Barks and Recreation"

December 7, 2016

4.0

We like Pet Exec - we have had a mix up that caused confusion with a different location that had the same name as we do, but other than that it has been good. We wish there was an easier way to select a boarding package (for instance, someone buys a 7-day Large Indoor/outdoor package and they go in a Medium (same price), we wish we could select either for the package. We also wish if you hit the "checkout" button, that you could go back and have the dog still ion the system if you did not finish checking the dog out fully.

Pros

The look and ease of it

Cons

There is not much customization for my company available

Review Source

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