# PetLinx Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PetLinx Software - reviews, pricing plans, popular comparisons to other Pet Grooming products and more.

Source: https://www.capterra.com/p/92865/PetLinx

---

# 

 PetLinx Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PetLinx

## What is PetLinx?

PetLinx is a professional and user friendly software package designed be the complete solution for pet grooming, pet boarding (kennel and cattery), and dog daycare businesses. PetLinx has been created to be as simple and clear to use as possible. You won't spend hours searching around our software to find the information you need! Backed up by FREE and friendly support, with improvements and new features being continually added, and very competitively priced. Try a free 30 day demo today!

## What is PetLinx used for?

[Pet Grooming](https://www.capterra.com/pet-grooming-software/)[Kennel](https://www.capterra.com/kennel-software/)

Top alternative

Featured

Overall rating

Based on 94 user reviews

Reviews sentiment

Positive

94%

Neutral

5%

Negative

1%

Starting price

$39

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PetLinx?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.petlinx.com&name=PetLinx)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PetLinx

4.5 (94)

VS.

[5.0 (61)](https://www.capterra.com/p/150536/Pet-Manager/reviews/)

Starting Price

$39

Flat Rate, Per Month

Starting Price

$45

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (94)

Ease Of Use

4.7 (61)

Value For Money

4.4 (73)

Value For Money

4.8 (59)

Customer Service

4.6 (91)

Customer Service

4.9 (61)

## PetLinx alternatives

[4.7 (78)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.9 (59)](https://www.capterra.com/p/203713/Paw-Partner/reviews/)

Starting price

$44.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (214)](https://www.capterra.com/p/136469/Gingr/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (13)](https://www.capterra.com/p/10020167/Goose/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/92865/PetLinx/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Animal Database

A repository of information about animals in an organization's care

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Appointment Scheduling

Schedule appointments via a calendar

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

PetLinx 65 features

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A repository of information about animals in an organization's care

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Tracking, calculating, and paying commissions and earnings to employees

Automated reminders and confirmations for booked appointments and events via text or email

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Track products that are for sale at a reduced price or part of coupon promotions

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Receive and/or send email notifications for urgent updates, requests, or other information

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Access software remotely via mobile devices

Mobile pet grooming business that can work from different locations

Manage and support multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Saves and tracks pet birthdays

For pet grooming businesses

Accept and process customer payments for products or services using hardware and software

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Set the frequency of a task's occurrence

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Database containing accurate and up-to-date information on all operational services

Send messages via SMS

Reminders sent via SMS/text message

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered

Get Advice

We can help you find the software with the features you need.

Features

4.4 (75)

4.4

Based on 75 reviews

## Pricing

Value for money

4.4 (73)

Free Trial

[View pricing plan details](https://www.capterra.com/p/92865/PetLinx/pricing/)

Desktop

$39.00

Flat Rate,Per Month

It includes:

-   Bookings
-   Free Mobile App
-   Major Upgrades
-   Minor Updates
-   Pets
-   Unlimited Customers
-   Unlimited Support

Cloud Standard

$59.00

Flat Rate,Per Month

It includes:

-   Bookings
-   Free Mobile App
-   Major Upgrades
-   Minor Updates
-   Pets
-   Unlimited Customers
-   Unlimited Support

Cloud Multi-location

$80.00

Flat Rate,Per Month

It includes:

-   Bookings
-   Cloud-Based ( Windows
-   Free Mobile App
-   Internet Required
-   Mac
-   Major Upgrades
-   Minor Updates
-   One Module
-   Or Tablet)
-   Pets
-   Two Locations
-   Unlimited Customers
-   Unlimited Support

Value for money

4.4 (73)

4.4

Based on 73 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Global Payments Integrated](https://www.capterra.com/p/121910/OpenEdge/)[

TSYS Merchant Solutions](https://www.capterra.com/p/171166/TSYS-Mobile/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (91)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (91)

4.6

Based on 91 reviews

## User reviews

Overall rating

4.5

Based on 94 reviews

Filter by rating

5(58)

4(30)

3(5)

2(0)

1(1)

Mentioned topic

Sorted by most recent

MZ

Michele Z.

owner

Veterinary

### "Petlinx review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

May 2, 2022

good

Pros

cost was cheaper then previously used software

Cons

certain features for multiple groomers not available

Switched from

[Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/)

opened own business and cost was cheaper

Alternatives considered

[Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/)

Reasons for choosing PetLinx

cost

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 8, 2022

Thank you for your review Michele, feel free to reach out to us with more detail on the extra groomer features you're after. and we'll see if we can help :-)

BV

Blake V.

President

Retail

### "It's ok."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

February 17, 2022

Pros

RELATIVELY easy to use, though hard to train people on it.

Cons

It has quirks and reservations will often disappear. it's very easy to do the wrong day. it's hard to make corrections when things are entered wrong (payments, etc). it would be better if there were another way to notate the packages that clients have. the drop down is quirky when people pay in advance and have multiple packages.

Reasons for choosing PetLinx

don't recall it's been several years.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2022

Thank you for your review. Please feel free to get in touch with our team as many of those things you mentioned may just require us to point you in the right direction :-). Reservations disappearing we have not come across before so again please get in touch so we can help you out.

CW

Cyndy W.

Owner

Veterinary

### "Daily Life"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2021

Been using this software for years. Its growing with our business.

Pros

Its easy to use, and fits into our business model. Without this software we would be back to a manual card system. The reports and daily lists are really great and help us to run our business smoothly. Integration with our accounts package is a definite plus.

Cons

Customising reports especially for cross table information is difficult to do

Reasons for choosing PetLinx

I can intergrate with my accounting package

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 8, 2022

Thank you for your great review Cyndy!

MM

Melissa M.

Owner

Consumer Services

### "Great software and fantastic support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2021

We have used this software for a few years now. I love how the developers continue to make it better.

Pros

The new update in 7 that sends boarding reminders with our cancellation policy attached. This will help cut down on no shows.

Cons

A way to input daily reminders for staff that will alert at a certain time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 15, 2021

Thank you for your awesome review Melissa and great to hear you're loving the latest changes, it makes our day :-)

ML

Megan L.

Owner

Veterinary

### "Use friendly and customizable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 1, 2021

Pros

I have a new boarding and grooming business and was looking for an easy to use software to keep client and pet records organized, create and modify bookings, send reminders to clients, and allow clients to request reservations. Petlinx has it all! I started with the built in tutorials which were very easy to follow along with for initial setup and getting to know the modules. Petlinx perfectly strikes the balance between being user friendly and customizable. It's very easy to access and update client information, as well as to customize lists and options. Employee setup is easy to use as well. Petlinx connects to Quickbooks. The online registration for clients to request services is user friendly and very easy for clients. Customer service/tech support is amazing. Any questions I had were usually answered via email usually within a few hours, and sometimes within minutes. The learning curve was minimal but it does take some time to get it fully set up and practice to become fluent in the program. I'm glad I had time to familiarize myself with it, customize all the data lists and options, create all my custom emails, and test it all before needing it.

Cons

Connecting my work email to send email confirmations and reminders to clients was not a tech skill I have done before and I needed quite a bit of help to find the settings in my email to allow Petlinx to connect. Thankfully there is a tutorial on the way!

Alternatives considered

[Ginger](https://www.capterra.com/p/151872/Ginger-Page/)

[Kennel Link](https://www.capterra.com/p/92871/Kennel-Link/)

[Paw Partner](https://www.capterra.com/p/203713/Paw-Partner/)

Reasons for choosing PetLinx

Petlinx seemed more customizable while still being easy to use. The menus are well organized.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 4, 2021

Thank you so much for your detailed review Megan, we're glad to have you with us :-)

AH

Ashley H.

Head Canine Concierge

Hospitality

### "PetLinx Review."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 4, 2021

Overall I thought the customer service has been great. We haven't been able to really use Petlinx to its full potential yet but when we finally switch over I am confident it will meet our needs.

Pros

It is customizable to your needs and the customer service has been very helpful.

Cons

Took a little time to get used to. We're still working on how to set up diet sheets like we'd like them.

Reasons for choosing PetLinx

I chose PetLinx because it was one of only a few pet service products that offered a desktop option rather than through the internet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 8, 2021

Thank you Ashley for your great review, and we're glad you've found our customer service has been helpful, we aim to please :-). If you need any help with anything as you transition across feel free to reach out.

DB

Dawn B.

Owner

Veterinary

### "Great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 7, 2021

Great software. Great customer service. They are always working on improvements which is great.

Pros

Easy to use. Really like the reports for accounting purposes.

Cons

They have an app that they are working on. Right now I have crashing problems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 28, 2021

Thanks for your great review Dawn! With regards to the mobile app you may be using an early version of it, please ensure you install the latest update to resolve this.

RI

Ronnie I.

owner/operator

Consumer Services

### "grooming software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 5, 2021

I could not run my groomig business with out it

Pros

keeps me on track, easy to use and reaccuring entries is the best thing ever

Cons

reaccuring entries, keeping track of clients accounts and payments

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 28, 2021

Thank you Ronnie, great to have you as a customer :-)

CL

Cindy L.

Professor

Education Management

### "Pet Linx is a pleasure to work with"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 30, 2020

I gave my computer students the assignment to look at software vendors to find a package for my daughter's dog grooming business. \[SENSITIVE CONTENT HIDDEN\] at PetLinx is very supportive of the project and I'm hoping that we'll be able to repay PetLinx with great promotional material. PetLinx supports their community

Pros

Friendly and supportive service provided by PetLinx

Cons

positive experience working with PetLynx

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2020

Thanks Cindy, we're always willing to help those making their first starts in the industry. Hope you get some great submissions by your students.

RT

Richard T.

Director

Retail

### "Petlinx user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 1, 2020

Over all would recommend as it does the job

Pros

Reporting is good, able to keep track of who owes money. Ease of use

Cons

Little on the expensive side - along with the subscription each year it comes at a cost. Purchased the network edition but now it won't communicate with the database and don't want to uninstall in case the backup doesn't work.

Alternatives considered

[Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/)

[KennelMate](https://www.capterra.com/p/93402/KennelMate/)

[Atlantis](https://www.capterra.com/p/92869/Atlantis/)

Reasons for choosing PetLinx

Standalone desktop version

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 3, 2020

Hi Richard, thanks for your great review, we really appreciate it! Please see Quick Answers - General Questions on our Support page for information on getting the Network edition going again, and then contact our support team for help if you continue to have issues with this.

[View all Reviews](https://www.capterra.com/p/92865/PetLinx/reviews/)

Popular comparisons

[Pet Manager vs PetLinx](https://www.capterra.com/compare/92865-150536/PetLinx-vs-Pet-Manager)

[BusyPaws vs PetLinx](https://www.capterra.com/compare/92865-231681/PetLinx-vs-BusyPaws) 

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