---
title: "Kennel Link Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Kennel Link Software - reviews, pricing plans, popular comparisons to other Pet Grooming products and more."
source_url: "https://www.capterra.com/p/92871/Kennel-Link/"
page_type: "product"
language: "en"
---

# 

 Kennel Link Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Kennel Link

## What is Kennel Link?

If you own or manage a grooming facility, big or small, Kennel Link can fill your operational needs. Kennel Link is very easy to use, taking you step by step through each process. Maintain your customer and pet database, manage reservations, generate reports, and handle bills. Text customized reminders, pickup notifications, thank you's and vaccination reminders. If you have 1 location or 20, you can become more efficient and keep in contact with your customers. View our live demo today!

## What is Kennel Link used for?

[Kennel](https://www.capterra.com/kennel-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/)

Top alternative

Featured

Overall rating

Based on 73 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Starting price

$50

Other, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Kennel Link?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kennellink.com&name=Kennel Link)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Kennel Link

4.7 (73)

VS.

[4.7 (79)](https://www.capterra.com/p/231681/BusyPaws/reviews/)

Starting Price

$50

Other, Per Month

Starting Price

$79

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (73)

Ease Of Use

4.3 (79)

Value For Money

4.8 (53)

Value For Money

4.5 (79)

Customer Service

4.8 (72)

Customer Service

4.7 (72)

## Kennel Link alternatives

Highest Rated

[4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/)

Starting price

$44.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (222)](https://www.capterra.com/p/136469/Gingr/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.8 (21)](https://www.capterra.com/p/10020167/Goose/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (220)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/92871/Kennel-Link/alternatives/)

## FAQs about Kennel Link

Overview

### What problems does Kennel Link solve?

Kennel Link solves reservation errors, scattered client records, double entry in billing, and slow staff onboarding for kennels, dog daycares, boarding, grooming, and retail teams. Managers and front-desk staff use it to check availability, process payments once, access records remotely, reduce no-shows with text reminders, and get fast support when issues arise.

Answer based on 54 reviews

Overview

### Which roles and teams benefit most from Kennel Link?

Kennel Link is most used by kennel owners, operators, and business leaders who oversee daily boarding, daycare, and pet care services. Managers and operations teams rely on it to handle reservations, scheduling, billing, and customer records, while directors and executives use it to streamline workflows, improve visibility, and support smoother facility management.

Answer based on 70 reviews

Overview

### What company size and industries is Kennel Link built for?

Kennel Link is used by boarding, grooming, and daycare facilities of all sizes, but it is primarily built for small businesses, which account for 98% of reviewers. It is most common in Veterinary at 40%, followed by Consumer Services at 26% and Hospitality at 11%, mainly for kennel operations.

Answer based on 73 reviews

Features and Usability

### What are the key features of Kennel Link?

Kennel Link includes core scheduling and operations features such as reservation management, boarding and grooming appointment scheduling, client and pet profiles, billing and credit card processing, and SMS reminders. Differentiating capabilities include web-based access, multi-location support, room-usage reporting, vaccine tracking, and integrations like document storage and barcode collar printing.

Answer based on 39 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Kennel Link starts at $50 per month for Boarding management, Daycare management, or Grooming management, with a $75 one-time setup fee. Boarding includes up to 50 spaces, and Daycare includes up to 20 spaces. A free trial is available.

Answer based on 6 reviews

Integrations

### Which third-party tools and platforms does Kennel Link integrate with?

Kennel Link integrates with Dropbox, Progress OpenEdge, and QuickBooks Online Advanced. It connects to file storage and accounting tools, giving users options for client file storage and financial management alongside its core kennel management features.

Answer based on 10 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Kennel Link?

Kennel Link is generally quick to onboard for frontline staff, with reviewers saying new employees learn it fast and often need minimal training. It offers live online training and videos, though some users want more employee-focused tutorials or documentation. Admins handling setup, checkout edge cases, or training services may need more time.

Answer based on 12 reviews

Getting Started and Support

### What customer support options does Kennel Link offer, and how do users rate the experience?

Kennel Link offers email/help desk, a knowledge base, phone support, and chat. Users generally describe support as fast, friendly, and easy to reach, often getting answers or changes the same day, sometimes within hours. A few reviewers report inconsistent help and unresolved system issues, but sentiment is mostly strongly positive.

Answer based on 39 reviews

Bugs and issues

### Does Kennel Link have bugs or reliability issues?

Kennel Link runs reliably for most boarding and grooming businesses, with quick support when issues come up. Many users describe stable daily performance, easy error correction, and fast help during outages or setup problems. Some teams still mention outdated design, mobile limitations, scheduling edge cases, and limited payment processor compatibility.

Answer based on 21 reviews

## Features

AI summary

Based on 466 Pet Grooming reviews

Capterra data shows that buyers of pet grooming software rank the following features as their top priorities:

-   **Appointment Management** (**67%** of reviewers rated this feature as critical)
-   **Appointment Scheduling** (**71%**)
-   **Confirmations/Reminders** (**65%**)

Kennel Link supports all three features that reviewers rate most highly: **Appointment Management**, **Appointment Scheduling**, and **Confirmations/Reminders**. Together, these capabilities help pet grooming businesses keep bookings organized, schedule services more efficiently, and stay in touch with clients at the right time, allowing teams to reduce missed appointments and manage daily operations more effectively.

Appointment Management

5.0 (10)

120.00% of 10 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Confirmations/Reminders

5.0 (5)

140.00% of 5 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Online Booking

4.6 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Client Management

4.8 (12)

108.33% of 12 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Calendar Management

4.7 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Booking Management

4.8 (12)

108.33% of 12 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Kennel Link 48 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Animal Database: A repository of information about animals in an organization's care
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Automatic Backup: Data is backed up automatically to prevent data loss
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities
- Credit Card Processing: Accept and process credit card transactions
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Management: Store and organize information about customers and previous interactions
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Storage: Store and organize documents in a centralized system
- Electronic Payments: Electronically collect payments for goods or services
- Email Reminders: Reminders sent via email
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Mobile Grooming: Mobile pet grooming business that can work from different locations
- Multi-Location: Manage and support multiple locations
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Booking: Book meetings and appointments through a website or digital platform
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Pet Birthday Tracking: Saves and tracks pet birthdays
- Pet Grooming: For pet grooming businesses
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Receipt Management: Upload, track, and submit receipts in a central database
- Records Management: Ability to record, store, update, and retrieve information
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Recurring Tasks: Set the frequency of a task's occurrence
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Service Catalog: Database containing accurate and up-to-date information on all operational services
- SMS Messaging: Send messages via SMS
- SMS Reminders: Reminders sent via SMS/text message
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered

---

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Features

4.4 (56)

4.4

Based on 56 reviews

## Pricing

Value for money

4.8 (53)

Free Trial

[View pricing plan details](https://www.capterra.com/p/92871/Kennel-Link/pricing/)

Boarding management

$50.00

Other,Per Month

It includes:

-   Reports and Billing
-   Retail
-   Unlimited Customer and Pet Information

Daycare management

$50.00

Other,Per Month

It includes:

-   Barcode Scanning Capability
-   Curbside Check-in & Out
-   Customer-Facing Kiosk
-   Integrated Credit Card Processing
-   Integrated Email
-   Integrated Gift Card Processing
-   Online Boarding Reservations & Payment
-   Petdetect Compatible
-   Reports and Billing
-   Retail
-   Texting
-   Unlimited Customer and Pet Information

Grooming management

$50.00

Flat Rate,Per Month

It includes:

-   Barcode Scanning Capability
-   Curbside Check-in & Out
-   Customer-Facing Kiosk
-   Customized Breed List
-   Integrated Credit Card Processing
-   Integrated Email
-   Integrated Gift Card Processing
-   Online Boarding Reservations & Payment
-   Petdetect Compatible
-   Pet Profile
-   Selection of Groomer
-   Texting

Value for money

4.8 (53)

4.8

Based on 53 reviews

## Integrations

[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (72)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (72)

4.8

Based on 72 reviews

## User reviews

Overall rating

4.7

Based on 73 reviews

Filter by rating

5(59)

4(11)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AB

Andrea B.

Owner & Operator Dog Boarding Kennel

Veterinary

### "Decent software for a decent price"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 16, 2023

We purchased KennelLink as the first software of our new business 10 years ago, back when five dogs a day was the norm. We started with basically no money and KennelLink was amongst the least expensive softwares available at the time. We now average 52 dogs per day, and it has grown (mostly) well with us. There are some things that make it a little more difficult with more dogs and at one point we considered moving to Gingr, but the integration process would have taken up way more time than we had so we ended up staying with KL. We aren't super unhappy with it, just felt that perhaps we had outgrown its functionality. We ended up reining in our growth due to staffing issues (thanks, Covid) and since we were familiar with KL and have a true aversion to change that is not absolutely vital, we did not follow through with the other software. We highly recommend it for new or very small kennels. If you are looking for a new software for your existing larger kennel business, it may not be the best fit. We have never used the grooming section, just day care and overnight boarding.

Pros

Screen isn't clutteredIndividual dog information straight forwardCustomer information straightforwardSimple to train employeesCan keep credit cards on file and process without using an outside processorMass day care check in

Cons

Can't edit an overnight reservation (as far as which dogs are scheduled) so you have to cancel/rebookRed flags on owner's account don't show up when making reservation No way to automatically keep a customer's fixed rate (i.e. military discount)No day care billing option other than the "card" system which doesn't work efficiently in a tourist area.The day care billing is not very user friendly.When a customer has a day care card, it is very difficult to find a record of when their dog has attended. There is no report to pull up of when that dog was in attendance. If a customer books varied day care dates, there is no way to print out or email them the list of dates reserved.Booking multiple, non recurring day care dates is absolutely inefficient and time consuming. Can't charge along with mass daycare check in - seperate step, so why bother? You still have to go to the individual account.No mass daycare check outNo way to integrate with an online booking service so double booking occursThe credit card processing fees are too high compared to other processors (Square, PayPal, etc)

Reasons for choosing Kennel Link

Initial price for a new business

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 9, 2023

Thank you for your review. It’s true if you want to add or remove a pet from a reservation, you need to recreate it. You can, however, edit every other aspect of a reservation. Regarding the customer flag, there is a pop up when making a reservation or checking the pet out. Maybe you have pop-ups blocked? It’s not possible to retain a fixed price with a specific customer but you can add a note in the Name Extras field such as Military, Senior, etc. That note shows on every report and when making a reservation. When utilizing the Who’s in Daycare report, you can check dogs in, charge for their visit and check them out. You can see all future daycare reservations for a customer by clicking on Edit/Delete Reservation. This will show you a complete list. To see attendance, you can click on Card History. We offer online reservations for boarding and daycare where your customer can make reservations quickly and easily. I hope this helps. Wishing you the best, The Kennel Link Team

DJ

Desalene J.

Director

Consumer Services

### "Created with the Pet Industry in mind (NOT a CC processor disguised as a CRM)"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 12, 2023

Pros

Customer Service & Pet Industry knowledge

Cons

Not able to integrate with Square/Clover

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 9, 2023

Thank you for your review of Kennel Link. We have striven to design a software package that is very easy to use. Kennel Link takes you through each process step by step. Sometimes there are some features that are not quite as intuitive as we would like, but we are always available to help you navigate through the software. If there is a feature you are having trouble with, please contact us and we will try and help you any way we can. Wishing you the best, The Kennel Link Team

MJ

Myrna J.

Owner

Facilities Services

### "Customer Service! Human Contact at the Ready!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2023

Overall, excellent. Very happy but it is attributed to the customer service support element, without it, we would have sought other options.

Pros

Customer service support. Crucial in a culture of electronic communication. Speaking with a human. Valuable.

Cons

Understanding reporting. Very well thought out for accounting benefit. However took me a minute and still trying to achieve proficiency.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 9, 2023

Thank you for reviewing Kennel Link. It’s always nice to see our customers are satisfied with our system! You are correct that great customer service is crucial. Without excellent customer service, we believe a business suffers. That’s why we try and exceed your expectations in response to your needs. Please do not hesitate to contact us any time! Wishing you the best, The Kennel Link Team

DM

Dawn M.

Owner

Retail

### "Love Kennellink!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2023

Pros

Kennellink is the best online software that we have used. It's easy to maneuver and easy to learn. Everything is laid out perfectly!

Cons

There are no cons that we have found. \[sensitive content hidden\] at Kennellink makes everything super simple and can fix anything you want fixed.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 9, 2023

Thank you for your review of Kennel Link. We are happy to hear that we are a great fit for your business! We have really tried to design an easy-to-use platform and glad that it’s working well. Please feel free to contact us any time with any questions you may have. Wishing you the best, The Kennel Link Team

JK

Jennifer K.

Owner

Recreational Facilities and Services

### "Kennel Link"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2023

This program has grown with my business and I consider my self lucky to have found them

Pros

I have used this program since I started my business 17 years ago. I have never felt the need for any other program. Kennel Link has the most helpful people and one email or phone call they are there to help your every need. Hey customized the program to fit my usage and are always making great updates to the program. I couldn’t have run as efficiently without them

Cons

I would like to be able to use other companies for credit card integration

Reasons for choosing Kennel Link

Love the auto backup and the hands on help I receive anytime I have needed it.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 9, 2023

Thank you for your review. We are truly happy that Kennel Link is working for your company! We strive to provide great customer service and are glad that we are meeting your needs. Although we only integrate with one card processing company, you are free to use any processor you’d like. It’s true, however, that you do lose some great benefits by not using our processor (ease of use, saving cards on file, automatically recording payments when cards are processed, etc). Please let us know if you have any questions or if we can help in any way. Wishing you the best, The Kennel Link Team

CH

Chelsea H.

Camp Director

Consumer Services

### "Kennel Link is great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2023

Kennel Link is a daily and essential part of our business operations. I have personally used Kennel Link for 15 years and I do not have complaints. They are kind and helpful when issues arise. They take time to break things down and explain if I have questions. My overall experience has been excellent and I expect that to remain the same for many years to come.

Pros

Kennel Link is a great program that allows us to maintain and run our business. We have many clients, KL allows us to keep up with each client's information on an individual basis, allows us to maintain the most up to date information, and allows us to care for our clients needs. It is easy to learn and use. The programmers are always super helpful and quick to respond. Updates and improvements happen regularly and the site is well maintained.

Cons

This program is used for a variety of businesses similar to ours. The only aspects of this site that I would change would be very specific to our business and how we operate, but it is probably not applicable to all of the businesses that use the site. So no real complaints here :)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 9, 2023

Thank you for your glowing review. It’s fantastic that Kennel Link is working so well for your business! It’s always great to hear that we are succeeding in making kennel management easier. Just to let you know, we only have software for kennels, doggie daycares and grooming shops. That’s it! We have not branched out to other industries. Wishing you the best, The Kennel Link Team

GT

Gaby T.

Owner/Manager

Veterinary

### "KennelLink works great for us"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 4, 2023

I use Kennel in all aspects of the business... from making reservations to analyzing growth patterns over the years. I think it's a very easy to use, helpful and resourceful site that could use a facelift.

Pros

I've been using KennelLink since I opened our facility. Unfortunately I have nothing to compare it. Through the years, I have learned to use Kennel Link and have really enjoyed discovered some of the features that are not used everyday like Stats, Room usage, etc. It's wonderful for our daily use and fills all of our needs

Cons

Being a visual person, my biggest desire for Kennel Link is for it to be more visually appealing. I know it's basically a database and it definitely looks like it, I just wish that it looked a bit more modern.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MG

Max G.

Owner

Hospitality

### "Been extremely happy for 18 Years"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2023

We have been extremely happy with KL especially the accessibility of support when needed. \[sensitive content hidden\] have a "where there is a will, there is a way" approach to supporting their clients!

Pros

Online accessibility, analytics tools and customer service.

Cons

When weighing pros and cons, really no comparison.

Reasons for choosing Kennel Link

Online functionality.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RJ

Rochelle J.

Owner

Consumer Services

### "Love this product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2023

Pros

Ease of use and easy to train new people to use it

Cons

A lot of clicks to make a simple appointment

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SS

Suzanne S.

Owner

Veterinary

### "Thank you Kennel Link"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2023

Excellent experience. We are lucky to have them as our facility software.

Pros

Features meet our expectations! Outstanding support and customer service!

Cons

No app for online bookings & dashboard needs improvement.

Alternatives considered

[Gingr](https://www.capterra.com/p/136469/Gingr/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/92871/Kennel-Link/reviews/)

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