# Kennel Link Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Kennel Link Software - reviews, pricing plans, popular comparisons to other Pet Grooming products and more. Source: https://www.capterra.com/p/92871/Kennel-Link --- # Kennel Link Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kennel Link ## What is Kennel Link? If you own or manage a grooming facility, big or small, Kennel Link can fill your operational needs. Kennel Link is very easy to use, taking you step by step through each process. Maintain your customer and pet database, manage reservations, generate reports, and handle bills. Text customized reminders, pickup notifications, thank you's and vaccination reminders. If you have 1 location or 20, you can become more efficient and keep in contact with your customers. View our live demo today! ## What is Kennel Link used for? [Kennel](https://www.capterra.com/kennel-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/) Overall rating Based on 73 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Starting price $50 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Kennel Link alternatives Highest Rated [4.9 (59)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (79)](https://www.capterra.com/p/231681/BusyPaws/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (214)](https://www.capterra.com/p/136469/Gingr/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (13)](https://www.capterra.com/p/10020167/Goose/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/92871/Kennel-Link/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Booking Management 4.8 (12) 108.33% of 12 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Client Management 4.8 (12) 108.33% of 12 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Appointment Management 5.0 (10) 120.00% of 10 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Customer Accounts 4.6 (10) 120.00% of 10 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Calendar Management 4.7 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Automatic Backup 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Data is backed up automatically to prevent data loss Kennel Link 48 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges A repository of information about animals in an organization's care Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Data is backed up automatically to prevent data loss Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Automated reminders and confirmations for booked appointments and events via text or email Financial system that helps create and manage physical/digital credit cards and track transaction activities Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Track products that are for sale at a reduced price or part of coupon promotions Store and organize documents in a centralized system Electronically collect payments for goods or services Reminders sent via email Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and manage inventory levels to maintain proper supply Mobile pet grooming business that can work from different locations Manage and support multiple locations Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Saves and tracks pet birthdays For pet grooming businesses Accept and process customer payments for products or services using hardware and software Upload, track, and submit receipts in a central database Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Set the frequency of a task's occurrence Timed notification for any upcoming task, deadline, appointment, or activity Plan availability and assign specific time slots for tasks and resources Database containing accurate and up-to-date information on all operational services Send messages via SMS Reminders sent via SMS/text message Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered Get Advice We can help you find the software with the features you need. Features 4.4 (56) 4.4 Based on 56 reviews ## Pricing Value for money 4.8 (53) Free Trial [View pricing plan details](https://www.capterra.com/p/92871/Kennel-Link/pricing/) Boarding management $50.00 Other,Per Month It includes: - Reports and Billing - Retail - Unlimited Customer and Pet Information Daycare management $50.00 Other,Per Month It includes: - Barcode Scanning Capability - Curbside Check-in & Out - Customer-Facing Kiosk - Integrated Credit Card Processing - Integrated Email - Integrated Gift Card Processing - Online Boarding Reservations & Payment - Petdetect Compatible - Reports and Billing - Retail - Texting - Unlimited Customer and Pet Information Grooming management $50.00 Flat Rate,Per Month It includes: - Barcode Scanning Capability - Curbside Check-in & Out - Customer-Facing Kiosk - Customized Breed List - Integrated Credit Card Processing - Integrated Email - Integrated Gift Card Processing - Online Boarding Reservations & Payment - Petdetect Compatible - Pet Profile - Selection of Groomer - Texting Value for money 4.8 (53) 4.8 Based on 53 reviews ## Integrations [ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (72) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (72) 4.8 Based on 72 reviews ## User reviews Overall rating 4.7 Based on 73 reviews Filter by rating 5(59) 4(11) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent AB Andrea B. Owner & Operator Dog Boarding Kennel Veterinary ### "Decent software for a decent price" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 16, 2023 We purchased KennelLink as the first software of our new business 10 years ago, back when five dogs a day was the norm. We started with basically no money and KennelLink was amongst the least expensive softwares available at the time. We now average 52 dogs per day, and it has grown (mostly) well with us. There are some things that make it a little more difficult with more dogs and at one point we considered moving to Gingr, but the integration process would have taken up way more time than we had so we ended up staying with KL. We aren't super unhappy with it, just felt that perhaps we had outgrown its functionality. We ended up reining in our growth due to staffing issues (thanks, Covid) and since we were familiar with KL and have a true aversion to change that is not absolutely vital, we did not follow through with the other software. We highly recommend it for new or very small kennels. If you are looking for a new software for your existing larger kennel business, it may not be the best fit. We have never used the grooming section, just day care and overnight boarding. Pros Screen isn't clutteredIndividual dog information straight forwardCustomer information straightforwardSimple to train employeesCan keep credit cards on file and process without using an outside processorMass day care check in Cons Can't edit an overnight reservation (as far as which dogs are scheduled) so you have to cancel/rebookRed flags on owner's account don't show up when making reservation No way to automatically keep a customer's fixed rate (i.e. military discount)No day care billing option other than the "card" system which doesn't work efficiently in a tourist area.The day care billing is not very user friendly.When a customer has a day care card, it is very difficult to find a record of when their dog has attended. There is no report to pull up of when that dog was in attendance. If a customer books varied day care dates, there is no way to print out or email them the list of dates reserved.Booking multiple, non recurring day care dates is absolutely inefficient and time consuming. Can't charge along with mass daycare check in - seperate step, so why bother? You still have to go to the individual account.No mass daycare check outNo way to integrate with an online booking service so double booking occursThe credit card processing fees are too high compared to other processors (Square, PayPal, etc) Reasons for choosing Kennel Link Initial price for a new business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2023 Thank you for your review. It’s true if you want to add or remove a pet from a reservation, you need to recreate it. You can, however, edit every other aspect of a reservation. Regarding the customer flag, there is a pop up when making a reservation or checking the pet out. Maybe you have pop-ups blocked? It’s not possible to retain a fixed price with a specific customer but you can add a note in the Name Extras field such as Military, Senior, etc. That note shows on every report and when making a reservation. When utilizing the Who’s in Daycare report, you can check dogs in, charge for their visit and check them out. You can see all future daycare reservations for a customer by clicking on Edit/Delete Reservation. This will show you a complete list. To see attendance, you can click on Card History. We offer online reservations for boarding and daycare where your customer can make reservations quickly and easily. I hope this helps. Wishing you the best, The Kennel Link Team DJ Desalene J. Director Consumer Services ### "Created with the Pet Industry in mind (NOT a CC processor disguised as a CRM)" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 12, 2023 Pros Customer Service & Pet Industry knowledge Cons Not able to integrate with Square/Clover Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2023 Thank you for your review of Kennel Link. We have striven to design a software package that is very easy to use. Kennel Link takes you through each process step by step. Sometimes there are some features that are not quite as intuitive as we would like, but we are always available to help you navigate through the software. If there is a feature you are having trouble with, please contact us and we will try and help you any way we can. Wishing you the best, The Kennel Link Team MJ Myrna J. Owner Facilities Services ### "Customer Service! Human Contact at the Ready!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2023 Overall, excellent. Very happy but it is attributed to the customer service support element, without it, we would have sought other options. Pros Customer service support. Crucial in a culture of electronic communication. Speaking with a human. Valuable. Cons Understanding reporting. Very well thought out for accounting benefit. However took me a minute and still trying to achieve proficiency. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2023 Thank you for reviewing Kennel Link. It’s always nice to see our customers are satisfied with our system! You are correct that great customer service is crucial. Without excellent customer service, we believe a business suffers. That’s why we try and exceed your expectations in response to your needs. Please do not hesitate to contact us any time! Wishing you the best, The Kennel Link Team DM Dawn M. Owner Retail ### "Love Kennellink!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2023 Pros Kennellink is the best online software that we have used. It's easy to maneuver and easy to learn. Everything is laid out perfectly! Cons There are no cons that we have found. \[sensitive content hidden\] at Kennellink makes everything super simple and can fix anything you want fixed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2023 Thank you for your review of Kennel Link. We are happy to hear that we are a great fit for your business! We have really tried to design an easy-to-use platform and glad that it’s working well. Please feel free to contact us any time with any questions you may have. Wishing you the best, The Kennel Link Team JK Jennifer K. Owner Recreational Facilities and Services ### "Kennel Link" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2023 This program has grown with my business and I consider my self lucky to have found them Pros I have used this program since I started my business 17 years ago. I have never felt the need for any other program. Kennel Link has the most helpful people and one email or phone call they are there to help your every need. Hey customized the program to fit my usage and are always making great updates to the program. I couldn’t have run as efficiently without them Cons I would like to be able to use other companies for credit card integration Reasons for choosing Kennel Link Love the auto backup and the hands on help I receive anytime I have needed it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2023 Thank you for your review. We are truly happy that Kennel Link is working for your company! We strive to provide great customer service and are glad that we are meeting your needs. Although we only integrate with one card processing company, you are free to use any processor you’d like. It’s true, however, that you do lose some great benefits by not using our processor (ease of use, saving cards on file, automatically recording payments when cards are processed, etc). Please let us know if you have any questions or if we can help in any way. Wishing you the best, The Kennel Link Team CH Chelsea H. Camp Director Consumer Services ### "Kennel Link is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2023 Kennel Link is a daily and essential part of our business operations. I have personally used Kennel Link for 15 years and I do not have complaints. They are kind and helpful when issues arise. They take time to break things down and explain if I have questions. My overall experience has been excellent and I expect that to remain the same for many years to come. Pros Kennel Link is a great program that allows us to maintain and run our business. We have many clients, KL allows us to keep up with each client's information on an individual basis, allows us to maintain the most up to date information, and allows us to care for our clients needs. It is easy to learn and use. The programmers are always super helpful and quick to respond. Updates and improvements happen regularly and the site is well maintained. Cons This program is used for a variety of businesses similar to ours. The only aspects of this site that I would change would be very specific to our business and how we operate, but it is probably not applicable to all of the businesses that use the site. So no real complaints here :) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2023 Thank you for your glowing review. It’s fantastic that Kennel Link is working so well for your business! It’s always great to hear that we are succeeding in making kennel management easier. Just to let you know, we only have software for kennels, doggie daycares and grooming shops. That’s it! We have not branched out to other industries. Wishing you the best, The Kennel Link Team GT Gaby T. Owner/Manager Veterinary ### "KennelLink works great for us" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2023 I use Kennel in all aspects of the business... from making reservations to analyzing growth patterns over the years. I think it's a very easy to use, helpful and resourceful site that could use a facelift. Pros I've been using KennelLink since I opened our facility. Unfortunately I have nothing to compare it. Through the years, I have learned to use Kennel Link and have really enjoyed discovered some of the features that are not used everyday like Stats, Room usage, etc. It's wonderful for our daily use and fills all of our needs Cons Being a visual person, my biggest desire for Kennel Link is for it to be more visually appealing. I know it's basically a database and it definitely looks like it, I just wish that it looked a bit more modern. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Max G. Owner Hospitality ### "Been extremely happy for 18 Years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2023 We have been extremely happy with KL especially the accessibility of support when needed. \[sensitive content hidden\] have a "where there is a will, there is a way" approach to supporting their clients! Pros Online accessibility, analytics tools and customer service. Cons When weighing pros and cons, really no comparison. Reasons for choosing Kennel Link Online functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RJ Rochelle J. Owner Consumer Services ### "Love this product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2023 Pros Ease of use and easy to train new people to use it Cons A lot of clicks to make a simple appointment Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Suzanne S. Owner Veterinary ### "Thank you Kennel Link" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2023 Excellent experience. We are lucky to have them as our facility software. Pros Features meet our expectations! Outstanding support and customer service! Cons No app for online bookings & dashboard needs improvement. Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/92871/Kennel-Link/reviews/) Popular comparisons [Pet Manager vs Kennel Link](https://www.capterra.com/compare/92871-150536/Kennel-Link-vs-Pet-Manager) [BusyPaws vs Kennel Link](https://www.capterra.com/compare/92871-231681/Kennel-Link-vs-BusyPaws)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)