# VIA Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VIA Software - reviews, pricing plans, popular comparisons to other Veterinary products and more. Source: https://www.capterra.com/p/92880/VIA --- # VIA Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VIA ## What is VIA? VIA Information Systems is a leading provider of veterinary practice management software. We are committed to increasing productivity in veterinary practices through technological innovation. Our flagship product, VIA, is known as the 'best of breed' solution for companion animal, specialty, referral, equine, and emergency veterinary hospitals. Installations range in size from established hospitals with hundreds of employees to solo veterinarians just starting out. ## What is VIA used for? [Horse](https://www.capterra.com/horse-software/)[Veterinary](https://www.capterra.com/veterinary-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2900 Flat Rate, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VIA?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.viainfosys.com&name=VIA) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VIA 3.3 (7) VS. [4.6 (282)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price $2900 Flat Rate, One Time Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (7) Ease Of Use 4.6 (282) Value For Money 3.8 (5) Value For Money 4.6 (268) Customer Service 2.7 (6) Customer Service 4.7 (280) ## VIA alternatives [4.7 (88)](https://www.capterra.com/p/167764/Digitail/reviews/) Starting price $289.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Billing & Invoicing 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Confirmations/Reminders 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Imaging and X-rays 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Inventory Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Patient Records Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details VIA 18 features Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Keep track of breeding pairs and inbreeding percentages for animals - includes birth details and medical records Electronic storage of stakeholder contact information Automated reminders and confirmations for booked appointments and events via text or email Manage, organize, and store contact information Maintain a balanced diet, track nutrition for food, water and other ingredients for captured animals. Meal planning. A repository of information about horses in an organization's care Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Track and manage inventory levels to maintain proper supply Records of patients' medical history Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Enables pharmacists to process single or multiple prescriptions simultaneously Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Create treatment plans that document interventions and outcomes to track patient progress Allows multiple users to simultaneously annotate on a digital whiteboard Features 3.7 (6) 3.7 Based on 6 reviews ## Pricing Value for money 3.8 (5) Basic $2,900 Flat Rate,One Time Value for money 3.8 (5) 3.8 Based on 5 reviews ## Support, customer service and training options Customer Service 2.7 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.7 (6) 2.7 Based on 6 reviews ## User reviews Overall rating 3.3 Based on 7 reviews Filter by rating 5(2) 4(2) 3(1) 2(0) 1(2) Mentioned topic Sorted by most recent Richard G. Owner Veterinary ### "Great server based software" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 April 9, 2021 Via is good. Support for most items is within 48 hours. Pros This software does alot. It is easy to use and learn. There is alot of functionality. Records are good and basic. Cons Not multisite. Reminders work, but easy to mess up. You got to have a server, which means you must use some sort of remote desktop to do work from home. Inventory is good, but not consistent. PO system does not work well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Brooke H. Registered veterinary technician Veterinary ### "Nice daily planner" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 October 31, 2019 It’s been great so far. It does take some time to learn your way around. I do love the options of getting your way through, you can use shortcuts (f keys) or click your way around. The look can look old or classic (think like classic style windows program). Pros I like the schedule interface and i like how you can let others know whether if the appointment has been seen or cancelled from the first screen you enter after logging. I like the colors for different purposes Cons Not all information can be easily seen from daily schedule (some can be cut off when you look inside the appointment box). Sometimes when you close a visit for any reason, you can not go back and edit anything including invoice so you have to be careful to enter all your notes and what nots before closing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mark M. President/CEO Veterinary ### "Via is essential to running our large practice" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 9, 2019 Pros Our practice sees 24,000 patient visits per year, with robust general practice, 24/7 emergency and specialty areas. Via has been an essential partner as our practice has grown and evolved over nearly 10 years. Via helps all elements of our hospital to organize and achieve efficiency both operationally as well as systems organization. Cons Via's interface, like all current PMS systems, needs to evolve with industry best practices to be more responsive and functional in mobile environments. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Beth H. Practice Director Veterinary ### "Software review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 13, 2018 Setup was time consuming but setting it up right is worth the time. When training, support was supreme. Once training ended, customer support was not as strong. Pros Ease of use Reporting Connection with Antech, Sound, etc Cons It is client-centric rather than pet-centric, meaning we cannot distinguish between multiple pet visits with different causes without a lot of backup work. Getting locked in single user mode. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kathy S. US Consultant Veterinary ### "Great system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2018 With the full functionality of the whiteboard, it has eliminated most of our missed charges for invoicing, and allows use to provide a more thorough patient record for our hospitalized patients as a paperless hospital. Pros Via is very easy to set up & use. Has all the features needed in a veterinary practice software program, without the headache of set up that many systems with similar features requires. Tech support is always responsive & helpful. Cons We had a few glitches that occured with upgrades, but have been able to find a work around or tech support resolve. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kay H. Owner Hospital & Health Care ### "Horrible service by Via Software. " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 18, 2016 Have had system since 2003. Liked system. No problem. Needed to update server and new updates. Did so. Required me to by all new computers and hardware. Person that came out to install had no idea what he was doing. Have had nothing but problems. Payed for s year of support. For the entire time we had support they NEVER returned our calls. Now that support is run out They say will not help us unless pay for support for same proper have had all along. Pros Familiar with it Cons Support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kay H. Owner Hospital & Health Care ### "Extremely poor costumer service" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 0.0 0.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 24, 2015 I have used Via for 13 years and was overall pleased with product However to do the update I was informed that I would have to purchase all new computers as well as new software to the tune of 15000 +++. I did so. I was told I was getting the version 8.0 when I actually got 7.0 which did nothing that I wasn't able to do with my old software except that it doesn't work properly. When I can talk to someone they simply say it is a glitch in the program which would be fixed by 8.0. I was told 8.0 would be out in 2 weeks then next month then next month and so on. Well it came out 5 months later. They installed and now half of our computers don't work at all. No one other than our salesman will return my calls and let me know what is going or what they are going to do. So now i am going to be forced to spend more money and hire an attorney. I would recommend this software company to my worst enemy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/92880/VIA/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)