Who Uses This Software?

We serve all veterinary disciplines and hospital sizes, including mobile.


Average Ratings

5 Reviews
  • 3.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,900.00/one-time/user
  • Pricing Details
    Cloud pricing based on number of devices, not software users.
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • VIA Information Systems
  • www.viainfosys.com
  • Founded 1999
  • United States

About VIA

VIA Information Systems is a leading provider of veterinary practice management software. We are committed to increasing productivity in veterinary practices through technological innovation. Our flagship product, VIA, is known as the 'best of breed' solution for companion animal, specialty, referral, equine, and emergency veterinary hospitals. Installations range in size from established hospitals with hundreds of employees to solo veterinarians just starting out.


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VIA Features

  • Billing & Invoicing
  • Breeding Management
  • Client Database
  • Expense Tracking
  • Feed Management
  • Horse Database
  • Horse Records
  • Income Statements
  • Medical Records
  • Appointment Reminders
  • Appointment Scheduling
  • Billing & Invoicing
  • Boarding Management
  • Image Storage
  • Inventory Management
  • Patient Records
  • Prescription Management
  • Treatment Plans

VIA Reviews Recently Reviewed!

Red61 and Southwark Council's Fireworks Night

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Red61 provided an excellent ticketing solution for our 23,000 capacity firework night display in London. The service they provided was excellent. The team was flexible in the support they offered. They delivered an excellent customer experience from ticket booking to on the ticket scanning that night. Thank you.

A true collaborator and partner

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Edinburgh Fringe Box Office has been powered by Red61's VIA software since 2009, and in collaboration we have gone from strength to strength, distributing over 2.5 million tickets for the Festival Fringe 2016. The strength of the collaboration lies in the teams unending passion for the success of the Festival Fringe and the quality of service and software provided. We couldn't operate at the scale we do without the advanced networking capabilities that allow us to operate a multi user, multi tenant box office network across the city, which holds the experience of the customer at its heart. Red61 have been integral to the development of a seamless purchase/collection system that means customers spend less time queuing for tickets and more time enjoying the festival. High performing real time reporting means venues and companies can maximise their sales right up to the show starting, and with over 3,000 shows per year taking part in the Fringe Festival this last minute market is vital to the income generation abilities of companies and artists. The system is ridiculously easy to use, which means we save time and money training staff and it's intuitive interface means even those staff who are not regular users and quickly able to achieve their objectives. The support team are, in the main, made up of ex box office managers, meaning they bring a unique perspective to both the functionality of the system and the needs of its (often demanding) customers. Red61 are an invaluable partner in our ticketing operation and the software continues to go from strength to strength, offering innovative and creative solutions to a wide range of box offices across the city and the festival.

Excellent software and great team

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use Red61 ticketing solutions for the Toronto Fringe Festival which sells over 75,000 tickets during the festival at 35+ venues. This past year the Red61 team helped implement ticketless solutions with iPads and cell phone scanners at the door of venues to great success. Our patrons loved scanning their cell phones and pass cards and the Red61 team was excellent at trouble shooting any problems that arose quickly and efficiently. Highly recommend Red61.

Horrible service by Via Software.

Aug 18, 2016
1/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Familiar with it

Cons: Support

Overall: Have had system since 2003. Liked system. No problem. Needed to update server and new updates. Did so. Required me to by all new computers and hardware. Person that came out to install had no idea what he was doing. Have had nothing but problems. Payed for s year of support. For the entire time we had support they NEVER returned our calls. Now that support is run out They say will not help us unless pay for support for same proper have had all along.

Recommendations to other buyers: DONT BUY IT!!!!!!!!!

Extremely poor costumer service

Feb 24, 2015
1/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: I have used Via for 13 years and was overall pleased with product However to do the update I was informed that I would have to purchase all new computers as well as new software to the tune of 15000 +++. I did so. I was told I was getting the version 8.0 when I actually got 7.0 which did nothing that I wasn't able to do with my old software except that it doesn't work properly. When I can talk to someone they simply say it is a glitch in the program which would be fixed by 8.0. I was told 8.0 would be out in 2 weeks then next month then next month and so on. Well it came out 5 months later. They installed and now half of our computers don't work at all. No one other than our salesman will return my calls and let me know what is going or what they are going to do. So now i am going to be forced to spend more money and hire an attorney. I would recommend this software company to my worst enemy.