# Covetrus Avimark Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Covetrus Avimark Software - reviews, pricing plans, popular comparisons to other Veterinary products and more. Source: https://www.capterra.com/p/92887/AVImark --- # Covetrus Avimark Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Covetrus Avimark ## What is Covetrus Avimark? AVImark by Covetrus is the practice management software of choice for more than 11,000 veterinary hospitals worldwide. Powerful and scalable to support practice growth, AVImark software is also easy to learn and use. Get standard and advanced features like appointment and boarding calendars, electronic medical records, patient reminders, estimates and invoicing, inventory monitoring, financial reporting, and more everything you need for a thriving, paperless veterinary practice. ## What is Covetrus Avimark used for? [Veterinary](https://www.capterra.com/veterinary-software/) Top alternative Featured Overall rating Based on 599 user reviews Reviews sentiment Positive 82% Neutral 13% Negative 5% Pros & cons Intuitive and accessible interface Efficient staff onboarding process Frequent glitches and reliability concerns Inconsistent and slow phone support Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Covetrus Avimark?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://software.covetrus.com/&name=Covetrus Avimark) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Covetrus Avimark 4.1 (599) VS. [4.6 (280)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price Contact vendor Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (599) Ease Of Use 4.6 (280) Value For Money 4.1 (468) Value For Money 4.6 (266) Customer Service 4.2 (569) Customer Service 4.7 (278) ## Covetrus Avimark alternatives Highest Rated [4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (82)](https://www.capterra.com/p/167764/Digitail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Covetrus Pulse](https://www.capterra.com/p/130107/Covetrus-Pulse/) [4.0 (542)](https://www.capterra.com/p/130107/Covetrus-Pulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130107/Covetrus-Pulse/) [View all alternatives](https://www.capterra.com/p/92887/AVImark/alternatives/) ## Who uses Covetrus Avimark? Based on Capterra reviews from the past 5 years ## Pros and Cons Intuitive and accessible interface 90% positive reviews out of 181 Most reviewers find ease of use enables straightforward navigation, quick task completion, and easy teaching for new employees. Frequent glitches and reliability concerns 85% negative reviews out of 110 Most users report bugs and issues cause system crashes, slowdowns, and recurring errors that disrupt clinic workflows. Brittany R Practice Manager, 2 - 10 employees. "This makes it difficult to resolve issues while continuing to see patients." Efficient staff onboarding process 93% positive reviews out of 114 Most reviewers report training and learning curve is manageable, enabling quick adaptation and personalized workflows for staff. Inconsistent and slow phone support 61% negative reviews out of 56 Some reviewers describe phone support as difficult to reach, with long wait times and unhelpful responses to technical problems. Comprehensive veterinary management features 92% positive reviews out of 60 Most reviewers indicate veterinary practice tools cover essential clinic needs, streamline records, and support daily operations efficiently. Complex and limited search tools 59% negative reviews out of 39 Some reviewers report search functionality is confusing, lacks filtering options, and often requires technical assistance for custom queries. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Patient Records Management 4.4 (185) 69.19% of 185 reviewers that rated this feature as important or highly important Covetrus Avimark offers comprehensive digital records, letting you attach documents, images, and emails for each patient. Reviewers appreciate the paperless workflow, easy navigation with tabs, and the ability to integrate outside records, though some find navigation and customization challenging. Appointment Scheduling 4.4 (182) 66.48% of 182 reviewers that rated this feature as important or highly important With this capability, you can color-code, customize, and easily manage appointments. Users think scheduling is intuitive, helps organize daily workflow, and supports multiple pets per client. Some reviewers wish for better mobile integration and more streamlined setup options. Billing & Invoicing 4.3 (178) 66.85% of 178 reviewers that rated this feature as important or highly important It gives you straightforward billing and invoicing with customizable, clear statements. Reviewers appreciate easy payment processing, invoice clarity, and integration with medical records, but some say emailing statements is limited and setup can be confusing for new users. Inventory Management 3.7 (163) 53.99% of 163 reviewers that rated this feature as important or highly important You get real-time inventory tracking, reorder points, and purchase order management. Reviewers indicate it helps keep products in stock and cuts ordering time, but many find it complex, hard to learn, and sometimes inaccurate without proper setup and staff management. Confirmations/Reminders 3.9 (159) 56.60% of 159 reviewers that rated this feature as important or highly important This aspect helps you automate reminders and confirmations via email, text, or phone. Some users say it reduces staff workload and improves client compliance, but others report poor customization, glitches, and often rely on third-party integrations like PetDesk or Rapport. Prescription Processing 4.3 (165) 58.79% of 165 reviewers that rated this feature as important or highly important Enables pharmacists to process single or multiple prescriptions simultaneously Covetrus Avimark 24 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities With this capability, you can color-code, customize, and easily manage appointments. Users think scheduling is intuitive, helps organize daily workflow, and supports multiple pets per client. Some reviewers wish for better mobile integration and more streamlined setup options. It gives you straightforward billing and invoicing with customizable, clear statements. Reviewers appreciate easy payment processing, invoice clarity, and integration with medical records, but some say emailing statements is limited and setup can be confusing for new users. Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Manage and track all internal and external communication conducted via calls, email, text, or chat This aspect helps you automate reminders and confirmations via email, text, or phone. Some users say it reduces staff workload and improves client compliance, but others report poor customization, glitches, and often rely on third-party integrations like PetDesk or Rapport. A collection of customer information such as contact details, demographics, previous interactions, etc. Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Reminders sent via email Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes You get real-time inventory tracking, reorder points, and purchase order management. Reviewers indicate it helps keep products in stock and cuts ordering time, but many find it complex, hard to learn, and sometimes inaccurate without proper setup and staff management. Captures invoice data and maintains comprehensive records for auditing and reporting purposes Covetrus Avimark offers comprehensive digital records, letting you attach documents, images, and emails for each patient. Reviewers appreciate the paperless workflow, easy navigation with tabs, and the ability to integrate outside records, though some find navigation and customization challenging. Accept, record, and reconcile financial transactions Enables pharmacists to process single or multiple prescriptions simultaneously Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Send messages via SMS Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Meet with patients remotely Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Features 4.0 (578) 4.0 Based on 578 reviews ## Pricing Value for money 4.1 (468) ### Starting price Contact vendor for pricing Free trial available Value for money 4.1 (468) 4.1 Based on 468 reviews ## Support, customer service and training options Customer Service 4.2 (569) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (569) 4.2 Based on 569 reviews ## User reviews Overall rating 4.1 Based on 599 reviews Filter by rating 5(231) 4(259) 3(78) 2(16) 1(15) Mentioned topic Sorted by most recent KT Karen T. Vet Tech Veterinary ### "We use Avimark daily. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2025 I used Avimark for 9 years and would recommend to anyone. I have used other products and Avimark is what I liked most. Pros Easy to use and record management. Avimark has great features to train your new staff. Avimark is great to manage your pet hospital, you can customize it according to your needs. It makes it easy to track pet's records. Cons I don't think there is anything I would change about Avimark. I Everything was great, there are times it was a lack of training from our staff when we had issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Ashley M. Owner Veterinarian Veterinary ### "Avimark - The Most Dependable Veterinary Software System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2025 Very easy to learn, simple yet functional, extremely customizable. I think this is the best veterinary software on the market. We are paper-light and utilize EMRs, which are very easy to use in Avimark. I will continue to use this program for the life of my practice. Pros I absolutely love Avimark for my veterinary clinic. I feel that a server-based system is more secure than a cloud-based system. I love the fact that once I purchase this system, I own the software and can continue to use it without paying a monthly fee other than for Avimark support. The customer support has always been absolutely phenomenal and efficient. The program has so many different customizable functions. I also love that when our internet goes out, I still have access to all of my medical records. Cons Every once in a while, there will be a glitch that occurs with an upgrade. I honestly think that's my only dislike. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Alex S. Certified Veterinary Technician Veterinary ### "My preferred PMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 7, 2025 It has been a very good fit for our practice overall, well worth the money, with great customer service for any problems that do arise. Allows for efficient and easy training for new staff. Pros It has been greatly utilized for scheduling and inventory management. Having the patient full records easily accessible makes knowing their history effortless. Cons Data analysis for specific things is a little complicated. It would be nice if we could do an easy search for all the customers phone number fields instead of just the main one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RD Renee D. Veterinary Assistant Veterinary ### "Avimark user " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 May 23, 2025 It was much more user friendly than Cornerstone. However, it was outdated. The icons were not self explanatory so it was constantly a search to find the right function. Pros Being able to search under “who got” to find patients we couldn’t remember the name or file information but we remembered what they went home with. Cons How the boarding schedule worked. The format was not very updated and when we did heavy amounts of boarding the schedule was a mess. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Keri B. Receptionist Veterinary ### "Good enough" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 May 23, 2025 It was a good product for awhile, but ultimately couldn’t compare to other cloud based PIMS as our practice grew. Pros I liked its simplicity the most although that’s one of the reasons we also made the switch to a more robust PIMS. Cons It did not have the vast options or integrations that other softwares had at the time. It wasn’t cloud based so it would take too long to restore and come back. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Elizabeth M. Practice Manager Veterinary ### "Avimark made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 3, 2025 Love it. All i. One place PIMS, ordering, online pharmacy and more Pros Easy workspace/platform. Many integrations to make things easy Cons Long updates, or atleast at my hospital it feels like updates take forever Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ST Stacy T. Practice Manager Veterinary ### "Practice Manager" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 February 24, 2025 Constant need for support to manager administrator stuff Pros Visual appearance of screens, and patients Cons Reminders were confusing, they could be manually altered creating issues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BF brooke f. LVT Veterinary ### "Avimark Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 February 21, 2025 Pros ease of use for normal day to day things Cons support is not great, communication is not great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. William H. president Computer Hardware ### "phone support sabotages clinic computers " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 14, 2025 public service message : Do Not get involved with AVIMARK UNLESS you or your staff KNOW computer networking or lots about computers in general. Things must be perfect for avimark to work. Pros the concept is nice for very very computer technical veterinarians. Cons SUPPORT! - they support I believe actually TRIES to sabotage your clinics computers when you call them for support! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BR Brittany R. Practice Manager Veterinary ### "Covetrus Avimark Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 14, 2025 Pros Avimark is relatively easy to use. It also has a lot of additional functions / integration capabilities. Cons When there are technical difficulties / glitches, it affects the entire system. This makes it difficult to resolve issues while continuing to see patients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/92887/AVImark/reviews/) Popular comparisons [DaySmart Vet vs Covetrus Avimark](https://www.capterra.com/compare/92887-133166/AVImark-vs-DaySmart-Vet)[Instinct Science vs Covetrus Avimark](https://www.capterra.com/compare/92887-234498/AVImark-vs-Instinct-EMR)[Covetrus Pulse vs Covetrus Avimark](https://www.capterra.com/compare/92887-130107/AVImark-vs-Covetrus-Pulse)[ezyVet vs Covetrus Avimark](https://www.capterra.com/compare/92887-99977/AVImark-vs-ezyVet-Cloud-Vet-Software)[Covetrus vRxPro vs Covetrus Avimark](https://www.capterra.com/compare/92887-204324/AVImark-vs-Covetrus-Prescription-Management) [Vetstoria vs Covetrus Avimark](https://www.capterra.com/compare/92887-162603/AVImark-vs-Online-Booking)[Cornerstone Software vs Covetrus Avimark](https://www.capterra.com/compare/92887-99976/AVImark-vs-Cornerstone-Practice-Management)[Covetrus Impromed vs Covetrus Avimark](https://www.capterra.com/compare/92887-95888/AVImark-vs-ImproMed)[PetDesk vs Covetrus Avimark](https://www.capterra.com/compare/92887-166086/AVImark-vs-PetDesk)[IDEXX Neo vs Covetrus Avimark](https://www.capterra.com/compare/92887-145988/AVImark-vs-IDEXX-Neo)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. 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