# Page 11 | Covetrus Avimark Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is Covetrus Avimark the right Veterinary solution for you? Explore 600 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92887/AVImark/reviews --- Covetrus Avimark 4.1 (600) [View alternatives](https://www.capterra.com/p/92887/AVImark/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 11 - Reviews of Covetrus Avimark ## Showing most helpful reviews Showing 251-275 of 600 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VT Victoria T. Veterinarian Veterinary Used the software for: 2+ years ### "The ups and downs of Avimark" April 28, 2021 5.0 I like this product and I think it's a good fit for our practice's needs. I don't think we are getting as much out of it as we could. It be great to have tech support from Avimark come to the practices every couple years at minimum to follow up and make sure we are using it to it's full potential. Pros I love how easily it integrates with our lab machines and our online pharmacy. I love the functionality of being able to have discharge sheets pre programed into it and pre programed drug labels. Cons I wish it integrated better with our lenovo touch screens. We are not currently using it with a cloud system ( though I would like to) but I've heard it has a hard time with this too. So we've been hesitant to try to make that change. Review Source KT Kandy T. Receptionist/Office Manager Veterinary Used the software for: 2+ years ### "Love Avimark" November 30, 2020 5.0 Awesome!! Pros I love how easy it is to use Avimark. I have used the customer service link a few times and they were extremely nice and helpful, However the need to use them is not very often as Avimark is so easy to navigate. With a few clicks you can add, delete and set up everything you need. I was trained on the software for literally a day and had it down. Like I said I love this software Cons There is not anything I do not like about the software. Reason for choosing Covetrus Avimark Best Value!! Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) New Job. Review Source DM Dianna M. Hospital Manager Veterinary Used the software for: 2+ years ### "AviMark Upfront Answers " June 22, 2021 4.0 I use it every day in our Practice Pros Easy of Navigation, user Friendly to the staff, ease of changing our messages Cons Easier search and Database manipulations Reason for choosing Covetrus Avimark N/A they were using using it when I got here . Review Source PP Paul P. Owner Veterinary Used the software for: 2+ years ### "Old but functional. " June 10, 2021 3.0 Pros I’m used to it, otherwise it is cumbersome to use. The process of imputing data is not unlike the original windows: archaic . Cons The interface has not been modernized nor have the various functions for 30 years. Technical support is cumbersome and tedious at best. Reason for choosing Covetrus Avimark Price Review Source Response from Covetrus Software Services August 23, 2021 Thanks for sharing your feedback with us. We will provide this information to our product team for review. NH Nicole H. manager Veterinary Used the software for: 2+ years ### "User friendly " June 15, 2021 5.0 I enjoy it Pros It is user friendly. I can do a lot with inventory. Cons There should be more videos on how to's Alternatives considered [BusyPaws](https://www.capterra.com/p/231681/BusyPaws/)[Woofy](https://www.capterra.com/p/191996/Woofy/) Reason for choosing Covetrus Avimark I didnt Review Source Response from Covetrus Software Services August 23, 2021 Thanks for sharing your review with the veterinary community! JS Jenni S. CVPM Veterinary Used the software for: 2+ years ### "Avimark" November 17, 2020 4.0 Pleasant experience Pros Integrations with other products such as online rx and scheduling, payment processing, signature capture, the constant improvements, listen to customer's needs, ease of use, customizable Cons Reporting and search options could use work. Alternatives considered [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Switched from [ClienTrax](https://www.capterra.com/p/96549/ClienTrax/) Improve efficiency Review Source CF Cindy F. practice manager Veterinary Used the software for: 2+ years ### "Avimark for busy Veterinary Clinic" May 28, 2020 3.0 I have been mostly pleased with AVImark. It was very easy to learn the basics. Customer support is generally helpful and easy to get someone on the phone. Pros Very easy to use and train new employees to use. Cons I find the estimates very difficult for employees to make and clients to interpret. Reports can also be difficult to retrieve information that I would like has a practice manager. Reason for choosing Covetrus Avimark It is my understanding that AVImark was chosen because of it's price point. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) I left that practice Review Source AZ Anastasia Z. Practice Manager Veterinary Used the software for: 2+ years ### "Avimark Survey" June 10, 2021 4.0 Good Pros The product is User friendly. It is also cost efficient. Cons Our Inventory is continuously off. We have major issues with controlled substance which flags the DEA. Reason for choosing Covetrus Avimark Price Review Source JC Julie C. Practice Manager Veterinary Used the software for: 2+ years ### "Practice Manager Review" June 10, 2021 3.0 Im in the middle about it. I have used other softwares and prefer them over Avimark Pros I like the ease of teaching new staff members how to use the software. Cons The inventory feature is undesirable and there should be something better Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Changed practices Review Source mW mellisa W. Practice Manager Veterinary Used the software for: 2+ years ### "AVImark" June 10, 2021 5.0 ok Pros it works as designed and it helps the clinic a lot Cons other options not available for customer to do on line options Review Source LK Lester K. Practice Manager Veterinary Used the software for: 2+ years ### "Review of Avimark" June 22, 2021 3.0 Overall ok, but very frustrating at times when dealing with some functionalities Pros I like how easy it is to use once you know how to use it for primary functions of taking care of clients. Cons As the Manager, any functions in regards to reports, making changes to reminders or other details functions leave a undesirable taste in your mouth. Review Source Response from Covetrus Software Services August 23, 2021 Thanks for leaving a review. We encourage you to continue working with customer support to resolve any product-related issues. JL Jacqueline L. Receptionist Veterinary Used the software for: 2+ years ### "AVImark " April 5, 2022 4.0 Pros I used avimark daily at my old veterinary clinic, it took some getting used to but once I was trained I loved it, the refill medications feature was extremely useful, I also liked that appointments on the schedule were color coordinated, everything is easy to access and it keeps a tab of recent clients and patients, appointments were easy to schedule. Cons The system just looked a little dated, but that was just cosmetically, otherwise I really liked the system. Review Source Response from Covetrus Software Services April 15, 2022 So happy you're having a great experience with AVImark. Thanks for leaving a review! JS Jen S. technician/manager Veterinary Used the software for: 2+ years ### "Avimark" June 10, 2021 5.0 The tech support has been excellent getting me reacquainted with the program Pros I have used it for 25 years and there is always improvements and new things to learn Cons There is nothing I can think of at the moment Review Source KG Karen G. Receptionist Veterinary Used the software for: 2+ years ### "Avimark Organization" May 18, 2021 4.0 Paperless and in office conversation with the worklist are ideal. Pros Easy access to customer and patient information. Recently went paperless and now it is a time saver without physical charts. Very simple to transfer information to other practices and the client when needed. Cons Avimark is vey simple when you take your time to understand the process. The only downside would be having to send all of the file and not a specific item a client may ask for. Alternatives considered [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/) Reason for choosing Covetrus Avimark Less expensive Review Source KP Kendra P. Reception Veterinary Used the software for: 2+ years ### "Avimark" August 16, 2021 4.0 Avimark helps us keep our inventory in check Pros The ease of booking appointments and working back and forth with the whiteboard makes life easier Cons The information search is not easy to use. Creating a new search is very difficult. Review Source SB Susan B. Practice Manager Veterinary Used the software for: 2+ years ### "Excellent, easy to use!" November 23, 2020 5.0 This has been a huge time saver and has increased the efficiency of our office. It has also created better record keeping for our clients/patients. Pros This system was brought in to replace our old paper style medical records. It has been a huge improvement for our business, allowing us to be more detailed, more accurate, and more profitable! It's easy to use and saves so much time for our employees. Cons I would love to see a new way/report for when products are running low in inventory. To my knowledge, you can only prepare order lists by manually selecting items that are low in stock. I would love to see that automated or if it's already a feature, to learn how to use it. Review Source CS Cook S. Receptionist Veterinary Used the software for: 2+ years ### "Best software" August 12, 2021 5.0 Good Pros Every mistake is fixable. It is really user friendly Cons Some of the search values are not explained and difficult to use, unless on the telephone with IT. Review Source Response from Covetrus Software Services August 23, 2021 Thanks for being a great customer and for sharing your feedback with us. AA Anne A. Practice Manager Hospital & Health Care Used the software for: 2+ years ### "Not bad considering other options available" May 29, 2020 4.0 linking several aspects of business into 1 program program can be frustrating at times Pros User friendly, several ways to perform same task links appt book, services, communication, billing into 1 program Glossary codes, worklists Cons customer service and speed ( or perceived speed) of trying to resolve issues customer service often not helpful, or 'depends who you get' some features still clunky Alternatives considered [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Reason for choosing Covetrus Avimark ease of use Review Source GG Gina G. Hospital Manager Veterinary Used the software for: 2+ years ### "Easiest software I've used" June 5, 2020 5.0 Pros I love how easy it is to use. It's pretty self explanatory and there's not too many special things you have to remember. There are short cuts that you can use too in order to cut time but they aren't things you need to know. The customer service is also great! They are usually super helpful and able to trouble shoot with you quickly over the phone or log in to see what's going on. Cons The updates or rebuilding things in the software can be time consuming and also depending on where you live you might have to start it at 5 or 6 am. It'd be nice if there was an option to do things on the weekends when the clinic is closed. Review Source KH Karen H. Practice Manager Veterinary Used the software for: 2+ years ### "Customizable but outdated and time-consuming" November 30, 2020 3.0 Support is excellent (though did take a hit when moved to the Covetrus website). Great when you figure out what works best. There are weird things that can't be customized here and there that make no sense and can really throw a wrench into your workflow plans. Pros Very customizable - if you know what you're doing and take the time, you can make this software do almost anything you want and work in the way that fits your hospital's workflow best. Cons It takes a lot of time and effort to optimize functionality. It feels impossible to ever really use it to the best of its ability. It would probably take a dedicated staff member with technical knowledge at least a month to figure that out. Review Source DD Dawn D. Manager Veterinary Used the software for: 2+ years ### "Avimark Review" June 25, 2021 5.0 Pros The ease of using it and customer support. Cons Setting up reminders for vaccines has to be done via Avimark direct. Review Source SN Stephanie N. Manager Veterinary Used the software for: 2+ years ### "I love this product, but it can use some updates!" November 17, 2020 3.0 Pros I love how easy this software is to use! Cons It would be awesome if you were able to customize some of the layout so far as client information goes, among a few other suggestions I can make from using this program for 13 years and every day. Customer support is great with the exception of a few team members that I assume have less experience with the program. It would also be nice if there was support available more on the weekends. Alternatives considered [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Review Source FM Frank M. Veterinarian Used the software for: 2+ years ### "We switched from Cornestone to Avimark 10 years ago. And we are paperless." September 16, 2017 5.0 Pros Easy to learn and built in glossary speeds data entry. As others have mentioned there are network traffic issues but once we upgraded the server and switch the traffic issues vanished. Most clinics likely have not learned all the features and established good processes. Don't blame software for poor hospital protocols. One price for all the stations. Support is great but hardware problems can be frustrating to solve. Don't skimp on the server. Can be integrated with other services. And get a good network consultant. Our problems disappeared once we did. I expect the low reviews reflect trouble with the hospital network and hardware. Review Source Response from Covetrus Software Services September 18, 2017 Thanks, Dr. Marchell, for sharing your experiences with AVImark and your insight concerning hardware, servers, and networking within the practice environment. We hope your perspective will help other practices, as well. EH Emily H. Csr Veterinary Used the software for: 2+ years ### "Avimark user" June 18, 2021 4.0 Pros Functions available in the Avimark sofware Cons management of software, errors on workstations Review Source Response from Covetrus Software Services August 23, 2021 Thanks for leaving a review. We encourage you to continue working with customer support to resolve any product-related issues. GB Gina B. Hospital Manager Veterinary Used the software for: 2+ years ### "Avimark review" November 18, 2020 5.0 You can do reports, I use the inventory the most and it makes my life so much easier. I can work from home. This very important at this time with the Covid 19 Pros Anyone can learn this program. Inventory management is great Cons I wish we had more choices in who can do what in the computer. There are areas that I do not want all employees to have aces Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing Covetrus Avimark Ease of use Review Source Similar Products Featured