# Page 15 | Covetrus Avimark Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Covetrus Avimark the right Veterinary solution for you? Explore 600 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/92887/AVImark/reviews

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Covetrus Avimark

4.1 (600)

[View alternatives](https://www.capterra.com/p/92887/AVImark/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 15 - Reviews of Covetrus Avimark

## Showing most helpful reviews

Showing 351-375 of 600 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CF

Caley F.  
Office Manager  
  
Used the software for: 6-12 months

### "Basic and easy to use "

May 15, 2018

3.0

Pros

User friendly, the technical support team is good overall. Adding new items is really easy and the accounting part of Avimark works really well.

Cons

In order to update or do a global apply someone has to be present in order to click on the prompts. Both can take anywhere from 30 minutes to 2-3 hours and all computers must be logged out which requires this to be done after hours. Very inconvenient feature. Tech support must also be contacted in order for any type of global update. Wish it was easier to update on the backend by admins instead of having to call everytime.

Review Source

Response from Covetrus Software Services

May 22, 2018

Hi Caley, Thank you for your review and feedback! I've shared your comments regarding global updates with our Product Management Team which allows it to be considered for future updates and enhancements. If you have any additional questions or concerns, please let us know.

MN

Melissa N.  
Hospital Administrator  
Veterinary  
Used the software for: 2+ years

### "Software ok, Tech support need improvement"

June 22, 2021

3.0

Pros

Used it 20 Plus years and they make improvements but don't always make it easy to find out about them.

Cons

Tech support has left much to be desired. Worst part of Avimark

Review Source

LG

Lesley G.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Avimark does the job"

June 10, 2021

5.0

Customer service is really good

Pros

Can access your information takes a while to get used to it but then you can find everything you need

Cons

It's a little complicated. There are too many features sometimes

Review Source

CM

Carla M.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "AVImark"

June 21, 2021

3.0

Overall AVImark is a solid veterinary software.

Pros

The ease to move from one task to another.

Cons

Some reports could be a little more detailed when looking for something specific.

Review Source

SB

Sara B.  
Veterinarian  
Veterinary  
Used the software for: 2+ years

### "AVImark Usability"

June 12, 2020

4.0

I enjoy the security and functionality of AVImark and its ease of use.

Pros

Avimark is easy to learn from a functionality stand point. I like the quick features and ability to use the "F" keys to get somewhere faster. It is adaptable to creating new templates for group codes as well.

Cons

I would improve upon what can be written in physical exam findings as a template so that it might auto-populate. I am not well-immersed in Avimark and this may be a functionality but I have not found it.

Review Source

KL

Krissy L.  
Practice manager  
Veterinary  
Used the software for: 2+ years

### "Avimark pros and cons"

May 28, 2020

3.0

Pros

Integration of Avimark is pretty straight forward. We use Idexx lab services and they mesh well together. It is very easy for staff to learn and navigate.

Cons

What Avimark leaves behind on the table is customization to a clinic's own needs. It is more cookie cutter that doesn't work for all clinics. Two areas are code restrictions for admins and inventory. I have several times caught pro lems with inventory and after review they couldn't fix for upto a year.

Review Source

BW

Brian W.  
Practice Manager  
Medical Practice  
Used the software for: 2+ years

### "Aviamrk in a veterinary setting"

June 15, 2021

4.0

n/a

Pros

Easy to use. Like the appointment calendar and patient set up.

Cons

There is nothing I can think of compared to other programs. Quite happy with this software.

Review Source

aC

azhar C.  
vet/owner  
Veterinary  
Used the software for: 2+ years

### "vet/owner"

June 10, 2021

4.0

technical support easy accessible and prompt repose

Pros

friendly user application, compatible with other application

Cons

take more time to print out invoice not integrated with some other applications

Reason for choosing Covetrus Avimark

using longtime

Review Source

BM

Becky M.  
Office Manager  
Veterinary  
Used the software for: 2+ years

### "AVImark"

July 15, 2021

5.0

Ease of use and training. Great customer service.

Pros

We use AVImark as our operating system. Very easy to use and to train. Customer service is always available and are very helpful.

Cons

No Cons for day to day functions. Due to the size of our clinic, updating takes about 2- 2.5 hours. Not their fault!

Review Source

JG

Jamie G.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Avimark"

July 9, 2021

4.0

I loved Avimark but we needed to modernize our company to cloud based software. It is extremely user friendly and works very well

Pros

Very User friendly and detailed reports.

Cons

Older software that keeps you stuck to a server

Review Source

MG

Melody G.  
Vet  
Veterinary  
Used the software for: 2+ years

### "Vet"

November 23, 2020

4.0

Love avimark setup but wish it could keep up with our busy practice.

Pros

Ease of use!! Very easy to use and teach new employees how to use it.

Cons

We seem to always have lagging issues/runs slowly and locks up every day.

Alternatives considered

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Reason for choosing Covetrus Avimark

Familiarity with avimark and love how easy it is to use.

Review Source

TS

Terra S.  
LVT  
Veterinary  
Used the software for: 2+ years

### "Great program"

May 28, 2020

5.0

Pros

Over all a great program, fast and reliable tech support, able to interfere with lab software, user friendly and easy to learn.

Cons

It would be nice to be able to search clients by breed.

Alternatives considered

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Reason for choosing Covetrus Avimark

Corporation preferred this software

Review Source

EI

Ericka I.  
Office Manager  
Veterinary  
Used the software for: 2+ years

### "Great software system"

November 23, 2020

5.0

Charting is very easy and can be easily read. This product is so user friendly. Easy to train new employees as well.

Pros

Avimark software is very user friendly. We tried a different software system and within two months went back to Avimark. It is very forgiving as well. Mistakes can be fixed quickly and you can also utilize the view history to see which employees have changed items.

Cons

I have no complaints about this software. It can do everything that is needed for our hospital.

Review Source

JF

Joe F.  
Owner  
Veterinary  
Used the software for: 2+ years

### "Avimark is a Great Investment"

September 10, 2019

5.0

Avimark has proven to be a great practice management software purchase.

Pros

Ease of use, adaptability, cost, ability for mixed animal practice use.

Cons

There is nothing I have found about Avimark that I do not like.

Alternatives considered

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Reason for choosing Covetrus Avimark

Initial cost, apparent ease of use

Review Source

Response from Covetrus Software Services

January 10, 2020

Thank you for your kind review!

KH

Katherine H.  
Veterinarian  
Hospital & Health Care  
Used the software for: 2+ years

### "Competitive Option "

November 19, 2020

4.0

Reasonable choice for the cost and widespread compatibility but not a top tier user experience

Pros

Customizable setup, Antech/IDEXX integration, VFC Pharmacy integration

Cons

Dated interface appearance, generally sluggish and glitchy, difficult to reach knowledgeable technical support

Review Source

SF

Susan F.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Avimark Survey"

November 17, 2020

3.0

Pros

Client look up, charting, and inventory management.

Cons

Has many flaws, when creating a prescription using the pad, it takes the quantity out of inventory. No inventory was sold but it sits in the allocated spot and can potentially throw off your numbers.

Alternatives considered

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Review Source

LY

Larry Y.  
Owner/Veterinarian  
Veterinary  
Used the software for: 2+ years

### "I inherited AVImark when I purchased this practice. I'm not sure I'd have bought it from scratch."

May 28, 2020

4.0

Pros

I can't imagine running this practice without any practice management software. I've never used anything else, so I can't speak to the competition. But despite AVImark's power--and it IS a powerful program--I'm constantly encountering things it CAN'T do.

Cons

AVImark's limitations. I can't imagine how difficult it is to create software like this. But there are so many little things I can't do with AVImark that I wish I could do.

Reason for choosing Covetrus Avimark

See above.

Review Source

CT

Casey T.  
Office Manager  
Veterinary  
Used the software for: 2+ years

### "Avimark Gets The Job Done!"

November 23, 2020

4.0

Overall, I have used Avimark for over fiver years at two separate clinics, and I find it easy to work with and gets the job done. I, personally, have never felt the need to change.

Pros

It allows several other outside functions to be integrated into its software, such as x-rays and physical card terminals. Also, I enjoy how easy it is to master the basic functions of this software. The customer service is very reliable and convenient!

Cons

The inventory tabs and catalog could use an update.

Review Source

TC

Tim C.  
IT Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "AVImark Vetrinary Software"

June 11, 2021

5.0

It is a proven and reliable 24x7x365 application. It just works. The AVImark support team is great. They answer the phone with real people and respond quickly.

Pros

It is easy to learn and use. You only need one Windows server and standard Windows 10 PC's as the client. Quick and easy to setup the client on a new PC. It has an interface for IDEXX equipment. They answer the phone with real people and respond quickly.

Cons

There is no build in scheduled backup. You cannot have multiple suppliers for the same product.

Review Source

DR

David R.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Avimark review"

November 23, 2020

3.0

none

Pros

It does keep track of our daily business.

Cons

Avimark is not user-friendly. Very complicated steps to add inventory. Can't work on multiple clients at a time.

Reason for choosing Covetrus Avimark

Now I don't remember. Don't like this software.

Switched from

[IntraVet](https://www.capterra.com/p/92882/IntraVet/)

Was told this was an upgrade.

Review Source

JT

Jessica T.  
LVT & HM  
Veterinary  
Used the software for: 2+ years

### "Avimark Review"

November 17, 2020

3.0

Pros

Its accounting features and the ability to track services/products sold.

Cons

It's not overly aesthetically pleasing or navigable. You can't have multiple screens open at a time and have to close out to go back to another section to look things up.

Review Source

JD

Jamie D.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Avimark for Veterinary Use "

June 10, 2021

5.0

Pros

Easy to use. Support is readily available.

Cons

Not all support staff are trained the same way some are more knowledgeable than others.

Review Source

BS

Billy S.  
Operations Manager  
Veterinary  
Used the software for: 2+ years

### "Good Software With A Few Issues"

June 2, 2020

4.0

Overall, I've been very happy with Avimark. There is room for improvement, but on the whole, it's an impressive and useful bit of software.

Pros

Avimark is a great tool for keeping everything together in our hospital, and the learning curve isn't too bad when it comes to training new users on how to do a lot of the basic things.

Cons

There are a variety of weird glitches and the help document is very limited in helping you troubleshoot issues, so calls to support are common.

Review Source

LL

Linn L.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "AVImark Review"

November 23, 2020

4.0

AVImark support has always been very helpful.

Pros

The payment integration is a nice function, though being linked with worldpay is a definite liability. Their fees are ridiculously high. We had to go with a side by side system and are saving a ton in fees with the new company. Shame this isn't reviewed and changed more often.

Cons

No clear communication/messaging system between users. Reporting is not terribly user friendly.

Reason for choosing Covetrus Avimark

Cost comparison.

Review Source

SK

Susan K.  
Hospital Manager  
Veterinary  
Used the software for: 2+ years

### "Review"

November 23, 2020

4.0

Overall, reasonable, again the learning and instructional is tedious

Pros

End result of use is good, records well kept for later review

Cons

Too many options to reach the same outcome with entries, very difficult to teach Complicated to add, understand process as new sections are added to use. Not simple to explain problems to phone support to achieve desired informational response. And 2 phone calls might deliver to completely different responses.

Review Source

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