# Page 16 | Covetrus Avimark Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Covetrus Avimark the right Veterinary solution for you? Explore 600 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/92887/AVImark/reviews

---

Covetrus Avimark

4.1 (600)

[View alternatives](https://www.capterra.com/p/92887/AVImark/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 16 - Reviews of Covetrus Avimark

## Showing most helpful reviews

Showing 376-400 of 600 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LB

Lisa B.  
Practice Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Cumberland Vet Clinic"

June 10, 2021

5.0

Its a great program if you have adequate training

Pros

Inventory, invoicing, medical history.

Cons

creating reports for previous history

Review Source

KL

Kathy L.  
Hospital Manager  
Veterinary  
Used the software for: 2+ years

### "Avimark over the others"

November 17, 2020

4.0

Pros

Mostly intuitive. I liked that you could figure most things out as you go vs spending hours in front of video trainings.

Cons

You have to reach out to support every time you have a new report you want to build and run.

Alternatives considered

[Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)

Reason for choosing Covetrus Avimark

Easier to use

Review Source

aU

annette U.  
Book Keeper  
Veterinary  
Used the software for: 2+ years

### "Review"

June 17, 2021

4.0

Pros

This was our first veterinary software we have had so all the features were a bonus to our clinic

Cons

It would be nice to be able to email statements to clients

Review Source

GW

Gail W.  
president  
Veterinary  
Used the software for: 2+ years

### "Complete Veterinary Software program"

May 29, 2020

5.0

I have used Avimark since 1993. I am very comfortable with it to run my practice. It is used in all aspects of my practice. Invoicing and charts can even be sent to the client by email.

Pros

I like that each patient record can include the patient's photo. I also like that the medical history includes diagnoses, treatments, inventory items, and problems.

Cons

The inventory portion is difficult to keep accurate.

Reason for choosing Covetrus Avimark

The price was right, and it did everything I needed.

Review Source

CD

Christy D.  
Veterinary Assistant  
Veterinary  
Used the software for: 2+ years

### "Avimark"

November 17, 2020

4.0

Overall I would say that Avimark is a good program. It is the program that I am most comfortable using at our practice. The tech support is great.

Pros

Its easy to use for everyday clinic management. How several services are integrated with the software and helps to keep results organized.

Cons

Trying to figure out certain features can be a complicated process. There are so many different features that it is hard to remember how to navigate less used features.

Review Source

DM

Diane M.  
Clinic Supervisor  
Veterinary  
Used the software for: 2+ years

### "Avimark Is Very User Friendly!"

May 28, 2020

5.0

AVImark allows us to keep accurate records for our clients and patients and makes scheduling appointments a breeze.

Pros

Avimark was already in place when I joined the team 4 years ago. I had never used it before and I was amazed at how user friendly it was. With no formal training I was easily using most functions.

Cons

There are a few irritating bugs that pop up now and then but the support staff is excellent and efficiently walks you through them.

Reason for choosing Covetrus Avimark

n/a

Review Source

SF

Sherrie F.  
Hospital Manager  
Veterinary  
Used the software for: 2+ years

### "Chimney Lakes Animal Hospital"

June 22, 2021

4.0

Great.

Pros

The ease of use and customization of the program are ideal features.

Cons

There are a few features that have glitches that affect inventory, such as invoices that randomly do not post/close out.

Review Source

JM

Jenny M.  
Office Manager  
Veterinary  
Used the software for: 2+ years

### "Avimark "

August 21, 2018

5.0

Overall I think Avimark is a great product and I would recommend it to any hospital. Each software has its pros and cons, Avimark's cons are quite small compared to the overall functionality of the program.

Pros

The software is very user friendly and easy to learn. Charting and invoicing is very simple and it is very convenient that you can word search the medical history for a particular service or medication. The medical history is easy to review as well.

Cons

The white board function was rather cumbersome to use and I do wish that it had more options to fully customize everything to fit your specific needs.

Review Source

Response from Covetrus Software Services

August 24, 2018

Hi Jenny, Thank you for your positive feedback! I'm happy to hear you find AVImark so easy to use in your practice. I'll pass along your notes regarding whiteboard to our Product Management Team. We're continually making updates to improve the software and value the feedback from our practices during the process.

HC

Heather C.  
Vice President  
Marketing and Advertising  
Used the software for: 2+ years

### "AviMark Veterinary Software"

March 7, 2019

4.0

Pros

Tons of features, so many it's hard to keep up with them all. Support was helpful once the clinic I was working at got to a certain size. Very helpful to segment clients to market to in a more detailed way.

Cons

Sometimes will have hiccups and run very slow. Support is not as great if you're not a larger practice.

Review Source

Response from Covetrus Software Services

March 8, 2019

Thanks for leaving a review with your feedback, Heather! AVImark provides a ton of features to veterinary practices aimed at streamlining your business. If you're interested in utilizing more of your software, we'd be happy to put you in touch with our Training Team or recommend some classes that would work well for you at our annual VetSummit. We're always working to improve and appreciate you mentioning your experience with Support. If you ever have additional questions, concerns, or would like more information on how we can help optimize our solutions for your business, let us know. Email us at HSVS.Solutions@HenryScheinVet.com.

RI

Renee I.  
Office Manager  
Veterinary  
Used the software for: 2+ years

### "Avimark Review"

May 28, 2020

4.0

Overall I love the program and the customer service has been great.

Pros

I love the how easy the program is to use. The paperless features make us much more efficient.

Cons

Over the years we have more and more technical troubles. Printers randomly disconnect, the get external exception errors, there just seems to be more and more errors that tech support isn't able to fix. I also find tech support can be difficult to reach when I need them.

Review Source

Lina M.  
Hospital Administrator  
Veterinary  
Used the software for: 6-12 months

### "I've had good experience with this software"

September 18, 2017

4.0

Efficiency in client outreach and in-clinic processing

Pros

Has a multitude of useful features, and add on applications which make it adaptable to meet the needs of our our most tech savvy customers

Cons

It's clunky, has an old fashioned look, program sometimes runs very slow, can even freeze up on occasion

Review Source

Response from Covetrus Software Services

September 20, 2017

Thanks, Lina. We're glad you are having a good experience with AVImark!

RP

Roberto P.  
IT Administrator  
Veterinary  
Used the software for: I used a free trial

### "Cookie Cutter Software"

December 4, 2018

3.0

We only had it for 30 days as a trial basis to see if it would suit our needs.

Pros

Avimark is a pretty good software if you are looking for something simple to help you manage your practice. It comes with some simple Soaps and its a pretty good software for a 1-2 DVM practice. This was one of the main products we looked into when we were looking to upgrade our antiquated software a few years back.

Cons

Didn't offered all the features we were looking for and we were aiming for something with a bit more support specially something that would also support the hardware so we didn't had to go and deal with multiple vendors. I wish the software didn't look as dated as it looks.

Review Source

Response from Covetrus Software Services

December 18, 2018

Hi Roberto, Thank you for trialing AVImark during your purchasing process. We understand how difficult choosing the right software for your veterinary practice can be. We're sorry to hear you didn't feel that AVImark offered hardware support--this is something we can provide with your purchase. I've passed along your feedback to a few of our teams to ensure this is made more clear in our next go round. If you have additional questions or comments, we would love to hear them. Email us anytime at HSVS.Solutions@HenryScheinVet.com.

CJ

Charlotte J.  
Hospital Manager  
Veterinary  
Used the software for: 1-2 years

### "better than paper charts"

June 10, 2021

4.0

Overall seems "chunky" with information present but you have to look for it

Pros

Reports are easy to format and integrate. Notes within item lines are simple

Cons

Alerts should be visible on the screen the entire time; SOAPS would be better if they could be viewed as part of the patient file vs clicking in separately

Reason for choosing Covetrus Avimark

to utilize EMR

Review Source

yL

yuri L.  
Business owner  
Veterinary  
Used the software for: 2+ years

### "Love it!"

September 12, 2019

5.0

I have been using it for almost 12 years it is the most simple and easy vet software I could know.

Pros

It is a easy software, everything is on the screen. It has so many way to do the job. It is the best veterinary software

Cons

The accounting section and patient history are not really connected when deleting transactions. That is not good.

Reason for choosing Covetrus Avimark

Easy to use

Review Source

Response from Covetrus Software Services

January 10, 2020

Thank you for your feedback, yuri. We're happy to have you as a loyal customer for the last 12 years.

AS

Allyson S.  
RVT  
Veterinary  
Used the software for: 1-2 years

### "AVImark Review"

June 10, 2021

5.0

Im am overall very happy with AVImark

Pros

I really like the use of the schedule, its super user friendly and I'm able to book/reschedule/and cancel appointments with no difficulty

Cons

The least thing I like is that it feels a bit cluttered when lookin at the screen

Review Source

cE

cathy E.  
office manager  
Veterinary  
Used the software for: 2+ years

### "Veterinary care with Avimark"

March 31, 2021

4.0

I like it, it has a lot of features and we can taylor it to our needs

Pros

I like the live chat and the remote in that they can do to answer questions and fix issues and the multiple things I can change

Cons

You have to push a lot things to get where you want to be - sometimes looking things up, it doesn't find it

Reason for choosing Covetrus Avimark

Because of the chance to make it do what we needed

Review Source

LA

Lindsay A.  
Manager  
Veterinary  
Used the software for: 2+ years

### "LOVE this veterinary program "

September 4, 2019

5.0

Pros

I love the way you can customize the functionality of the program to your own practice.

Cons

That it does not have a cloud feature to log in easily outside of the practice

Review Source

Response from Covetrus Software Services

September 7, 2019

Oh, Lindsay! WE LOVE YOU! Thank you for your kind words! -- and I'll send on the cloud request, we're always looking for ways to improve AVImark. If you ever have questions or would like to provide additional feedback, you can reach us at US-CGSS\_Solutions@Covetrus.com. Keep being awesome!

KM

Kelly M.  
Receptionist  
Veterinary  
Used the software for: 2+ years

### "Useful practice software"

June 2, 2020

4.0

Pros

Scheduling is easy and support is great.

Cons

Sometimes we have errors that pop up that take a long time to get fixed. Especially when Window's does an update.

Switched from

[easyVET](https://www.capterra.com/p/134498/easyVET/)

I switched jobs. My previous job had EasyVet

Review Source

CW

Colleen W.  
owner, veterinarian  
Veterinary  
Used the software for: 1-2 years

### "Avimark pro and cons"

June 2, 2020

4.0

Huge benefits going from paper accounting to Avimark, saves many, many hours of labor.

Pros

Easy to use and maintain, customer service very helpful

Cons

Getting the software started and customized for my particular business was burdensome and time consuming and not very intutive.

Alternatives considered

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Reason for choosing Covetrus Avimark

Avimark seemed more ideal for a smaller practice and staff had previous experience with Avimark.

Review Source

YN

Yahaira N.  
Office Manager  
Veterinary  
Used the software for: 2+ years

### "easy to work with "

November 30, 2020

5.0

Yes so far been doing great

Pros

Easy to work with i have other job and work with other software and this is much easier to work with

Cons

Can be complicated when adding other stuff to it

Alternatives considered

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Reason for choosing Covetrus Avimark

It seem easier to work with

Review Source

KL

Katrina L.  
Hospital Manager  
Veterinary  
Used the software for: 2+ years

### "Avimark"

November 17, 2020

4.0

I received communication that we were going to be billed for a error that Avimark made several months ago. Upon review, I found that Avimark was overcharging me when they did this "correction". I had to call 3 times before my refund was issued for a billing error. Everyone was kind, but I don't think it's necessary for me to call that many times for a correction.

Pros

Similar to Microsoft so easy to teach new people.

Cons

Limitations on reports I can run and ways I can personalize things.

Review Source

AS

Amy S.  
Hospital Manager  
Veterinary  
Used the software for: 2+ years

### "Avimark"

June 5, 2020

4.0

We use Avimark to process client invoices and store patient records.

Pros

I most value the support available when I have a difficulty using the software.

Cons

I feel some of the basic steps required to process client invoices are a bit duplicitous and unecessary, however, I am in a mature age group and was used to software that was popular 20-30 years ago.

Review Source

CM

CINDY M.  
operations manager  
Veterinary  
Used the software for: 2+ years

### "Software which is easy to use"

November 17, 2020

5.0

I do like it's compatibility with CareCredit. It has great search capability. We have made a lot of estimates. So if a client calls for a price, it is easily accessible.

Pros

Avimark is very user friendly. I love "Hot Keys" (the F# keys). It is so much easier to use those than to have to move the mouse or scroll to find the info you are looking for.

Cons

All software has those little "quirks" Avimark does too. But, I can live with it.

Review Source

SS

Sarah S.  
RVT  
Hospital & Health Care  
Used the software for: 2+ years

### "Overall Good, Some Annoyances May Occur"

November 17, 2020

4.0

Overall good, the customer service is above average.

Pros

Ability to do inventory control, ease of search function

Cons

The area code of the phone numbers disappear after entering a zipcode. It's a small error, but one that frequently causes our clinic to have incomplete phone numbers for clients. Also, there are random 1st names of patients that don't come up in any searches; "Bandit" for example, and "Pumpkin".

Review Source

NF

Nessa F.  
Hospital Administrator  
Veterinary  
Used the software for: 2+ years

### "Honest Opinion "

November 17, 2020

2.0

I hate Avimark. If it was not already implemented into my last two practices, I would have recommended different software.

Pros

There isn't a whole lot that I like about this software.

Cons

It has limited functionality. You are forced to pay for annual support because information searches require coding. It is glitchy and most solutions require rebuilding indexes that are time consuming and screw up other parts of the program.

Review Source

Similar Products

Featured

## Related categories

[Veterinary](https://www.capterra.com/veterinary-software/)