# Page 18 | Covetrus Avimark Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 18 - Is Covetrus Avimark the right Veterinary solution for you? Explore 600 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92887/AVImark/reviews --- Covetrus Avimark 4.1 (600) [View alternatives](https://www.capterra.com/p/92887/AVImark/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 18 - Reviews of Covetrus Avimark ## Showing most helpful reviews Showing 426-450 of 600 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jennifer S. Practice Manager Veterinary Used the software for: 2+ years ### "Great Potential " November 30, 2020 3.0 Used it for years and years, but it could do more for us. Pros Its mostly easy to use. A lot of veterinary practices have it, so new team members have experience with it too. Cons The extra features are difficult to maneuver and the manual is little help at all. You have to call customer support for everything, and pay for a support contract. Reason for choosing Covetrus Avimark Ease of use. Review Source PM Patricia M. DVM Veterinary Used the software for: 2+ years ### "Love it" November 17, 2020 5.0 Customer service has been great. They are able to help solve any problems that arise. Pros It is easy to use and saves steps. I don't even know some of the features. Each time I find a new feature I wonder how I ever functioned without it. I love the integration of my lab and prescriptions. Cons It glitches if you don't have microsoft office on the computer. Review Source HP Heidi P. Practice Manager Veterinary Used the software for: 2+ years ### "Avimark Review" May 29, 2020 3.0 Good Pros The reports that we can run to tract the business. Cons There is not an employee schedule on the software. Reason for choosing Covetrus Avimark We were considering a cloud base software for our new clinic but not enough good feed back yet so stayed with avimark. Would really like to go to cloud base software to get away from a server. Review Source SP Sandra P. Practice Manager Veterinary Used the software for: 2+ years ### "Works well for us." September 12, 2019 4.0 AVImark came with the clinic that I work at, and now co-own. It works well for our paperless practice and I have had no reason to look elsewhere for other options. Pros AVImark seems very user friendly. I have never used another veterinary software so cannot compare it fairly. Cons Occasional glitches with printing estimates, entering records. Reason for choosing Covetrus Avimark N/A Review Source Response from Covetrus Software Services January 10, 2020 Thank you for your review, Sandra. RS Rachel S. Practice Manager Veterinary Used the software for: 6-12 months ### "Great Product" November 17, 2020 4.0 Pros Customer service is awesome! I don't hesitate to call when something is wrong. Cons Wish it was easier to suggest changes. There are some things that need improvement but getting that done can be hopeless. We are trying to auto fill Rx into a Homecare sheet. You cannot highlight multiple Rx's and have them autofill. It will just put the first option down multiple times. Lots of Avimark error boxes pop up but CS says its not Avimark related. Review Source dM danielle M. office manager Veterinary Used the software for: 2+ years ### "satisfactory" November 30, 2020 3.0 Pros The ease of use. When we purchased the program it was a huge step in our process to move to a paperless clinic. Cons It is very dated and have multiple problems with program updates that are available. Frustrations with technical support and getting ahold of people who are knowledgeable about the program and what is possible. Review Source KM Kim M. receptionist Used the software for: 6-12 months ### "Overall it has been an improvement in our practice. " October 4, 2017 4.0 Pros The ease of sending messages to staff members. It is also simple to email records and receipts. I like that it is easy to enter various forms of payment to a client's account. Cons It often lags and is very slow. I also hate that when you leave the schedule to look at something else, it does not take you back to the date you were looking at, it bounces back to today's date. It is very frustrating. We are also having difficulty deciding how doctors can let us know if a client has refills on medication. Review Source Response from Covetrus Software Services October 5, 2017 Kim, thanks for your review! We are happy to share that next release of AVImark (version 2017) will contain some enhancements to improve overall performance and speed of the software. In addition, the prescription refill issue you noted could be solved by using AVImark's Worklist feature. Feel free to contact our support team if you'd like assistance using that feature. Have a great day! SR Sandra R. Receptionist Veterinary Used the software for: 6-12 months ### "User friendly product!!" June 16, 2021 5.0 Scheduling appointments and reports are very easy. Customer service is always very prompt and efficient. Pros Using one software product that handles all our business needs made learning this new job so easy!! Such a variety of tools all in one package!! Cons I'm not sure if there is a way to see or track when appointments are cancelled or rescheduled and by whom. Ex. original appt was 06-16 at 10:00 rescheduled on 06-15 at 5 pm for new date/time 06-18 at 8 am by SR (or whoever made the changes) Review Source CR Caitlyn R. Student Veterinary Used the software for: 6-12 months ### "Difficult to learn" May 16, 2019 3.0 Pros AVImark has great functionality with its reminder, connections to diagnostics (Antech, Idexx, etc), and ability to easily maneuver from schedule to patient to whatever else. Cons However, AVImark is incredibly difficult for a new employee to learn. It is often times not very intuitive. Review Source Response from Covetrus Software Services May 20, 2019 Thank you for your feedback! We agree that AVImark has a lot of features that are really great for your veterinary practice. We also offer paid training options, there are also various support documents available on the AVImark website--AVImark.net. If there is ever something specific you're looking for, we're here to help. Please feel free to send any questions, comments, or concerns to us via email at HSVS.Solutions@HenryScheinVet.com. JC Jamin C. Practice Manager Veterinary Used the software for: 2+ years ### "Review of AVImark" November 24, 2020 4.0 Pros windows based, has helped us move away from paper records Cons the boarding scheduling. it's horrible and needs to be updated. Review Source RB Rayne B. Veterinary Assistant Health, Wellness and Fitness Used the software for: 1-2 years ### "Great software " June 10, 2021 5.0 Great software, easy to use! Pros Appointment scheduling, prescriptions, client set up Cons Invoicing can be confusing sometimes as there are different places to input things Review Source MS Matt S. Veterinarian Veterinary Used the software for: 2+ years ### "Avimark" November 23, 2020 3.0 Pros Fairly fast learning curve. Ease of inputting bills Cons Difficult to access files Very very difficult to look up information (ie. top clients, billing, COGs). The search feature needs a lot of work. Cannot get support unless sign up for a 1 year service plan. Difficult to justify when may need help 3-4x /year. Review Source SL Suzanne L. Office Manager Veterinary Used the software for: 2+ years ### "Exceptional Tech Support" December 7, 2020 5.0 The tech support is awesome . Very knowledgeable, patient, can fix issue with ease by remoting in. Pros Easy to learn and use. Choice of selecting 2 different ways of entering appointments. Ease to call follow-ups. Everything we need for financials can be easily accessed. Cons Search is very confusing and not easy to manoeuvre through. Review Source BW Becky W. Licensed Tech Veterinary Used the software for: 1-2 years ### "New to Avimark, but pleased" June 15, 2021 5.0 Pros I am fairly new to this software. I have found it very easy to navigate and am learning new things every day! Cons Honestly, the one thing that I am not thrilled about is that I cannot email an estimate to clients from the software. Review Source DS Debbie S. Office Manager Veterinary Used the software for: 2+ years ### "Avimark" June 2, 2020 4.0 Pros Avimark is the most easiest software to use on the on the market. Cons Not keeping up with inventory. It doesn't track it very well. Have called and they say they are working on it but its been awhile. Reason for choosing Covetrus Avimark We talked to other Veterinary Clinics and this was the most in use software in the industry. Review Source MO Melissa O. Office Manager Veterinary Used the software for: 2+ years ### "My Avimark Review" November 17, 2020 5.0 Pros Avimark software is very user friendly. The software is very easy to read and adjust to your liking. Cons If there was one thing I would like added to the software it would be a "year option" so that when we schedule our yearly appointments it would be easier than clicking on the "month" button 12 times. Review Source KW Kayla W. Veterinary tech Veterinary Used the software for: 2+ years ### "So so product " December 6, 2018 4.0 Pros There are a lot of different features that are great! Cons I don’t feel it’s very user friendly unless you pay them to show you how to use everything. Review Source Response from Covetrus Software Services December 18, 2018 Hi Kayla, Thank you for your feedback! We agree that AVImark has a lot of features that are really great for your veterinary practice. While we do have paid training options, there are also various support documents available on the AVImark website--AVImark.net. If there is ever something specific you're looking for, we're here to help. Please feel free to send any questions, comments, or concerns to us via email at HSVS.Solutions@HenryScheinVet.com. PE Paula E. Office Manager Veterinary Used the software for: 2+ years ### "AVImark is a wonderful platform, very user-friendly!" November 17, 2020 5.0 AVImark is a great software. Pros I like that AVImark is always growing, expanding and changing to meet the needs of the client. I also like how user-friendly the program is. Very reliable. Cons I wish it would auto update and I wish you could look for specific entries in the accounting like you can in medical history. Review Source KS Kelly S. Accounts/Inventory Manager Veterinary Used the software for: 2+ years ### "Avimark" November 17, 2020 4.0 Pros I love the work-list feature to leave notes for other employees Cons We keep having to have rebuilds due to errors Review Source JH Janet H. Practice Manager/Owner Veterinary Used the software for: 2+ years ### "Love Avimark" June 5, 2020 5.0 The support team is fantastic Pros Avimark is a very user friendly practice management program Cons Can't think of anything that I don't like about Avimark Review Source JM Jan M. Practice Manager Used the software for: 2+ years ### "Customer Support" November 19, 2018 3.0 Pros In my opinion I would rate the program user friendly-have used it for 22 years...I like the layout appearance and ease to read and locate info. Cons Customer support-lab support division--AWFUL. Waited on phone for several minutes for assistance (which I don't mind at all-I understand busy!) Then a man comes on and asks to take my phone number for a call back from staff when they are free. 5 DAYS LATER-I GET A CALL BACK!!!! 5 DAYS.......Second time this has happened--so not an exception! Review Source AS Amanda S. Office Manager Veterinary Used the software for: I used a free trial ### "Old Reliable" June 5, 2019 5.0 Pros AVImark is an easy to use program with lots of features. It is one of the classic veterinary CRM programs, and it's easy to see why. The scheduling, client information, hospital & boarding options, whiteboard and billing are some of the main benefits. Cons There is no cloud based option here, which essentially limits the practice to in house use only. You can sync offline, but it is more of a pain than it's worth, in my opinion. HS offers eVetPractice which is very similar to AVImark but is a cloud based software. If you're looking for an online option, that is a good go to. Customer service can also be difficult. Updating servers takes time and money. Program is expensive. Review Source Response from Covetrus Software Services June 27, 2019 Hello Amanda, thank you for providing your feedback! We agree that AVImark has great features and is easy to use. We are always working to improve our customer service, I've shared your feedback with our team. If you ever have questions or additional feedback surrounding AVImark, please don't hesitate to reach us at HSVS.Solutions@HenryScheinVet.com. aC andrea C. Office Manager Veterinary Used the software for: 2+ years ### "Avimark -Calder" June 2, 2020 5.0 Avimark is user friendly and when we call for questions the team is very helpful. Pros The software is really easy to understand and is just the best i've seen out there. I've worked on other software and Avimark is just the best. Cons Not very means things I don't like about Avimark. Can't really think of one at the moment. Review Source KS Kelly S. Manager Veterinary Used the software for: 2+ years ### "Great Software" November 17, 2020 5.0 I have never had a bad experience with AVImark. If we have an issue they have always been able to fix it or walk me through it right away. Pros It is very easy to use. There are many components but its easy to learn. I like that we use it for everything. Cons I wish there was better training software that didn't cost extra money. Review Source mT michele T. receptionist Veterinary Used the software for: 2+ years ### "avimark" May 29, 2020 4.0 Pros It is mostly user friendly and some updates have made it easier to use over the years Cons Why can't you print from boarding schedule. It would be nice if the deposit slip did credit cards by time, there is no rhyme or reason for the order it's in. Rabies certificates should be easy to email Review Source Similar Products Featured ## Related categories [Veterinary](https://www.capterra.com/veterinary-software/)