# Page 19 | Covetrus Avimark Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is Covetrus Avimark the right Veterinary solution for you? Explore 600 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92887/AVImark/reviews --- Covetrus Avimark 4.1 (600) [View alternatives](https://www.capterra.com/p/92887/AVImark/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 19 - Reviews of Covetrus Avimark ## Showing most helpful reviews Showing 451-475 of 600 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AV Alfonso V. IT Manager Information Technology and Services Used the software for: 2+ years ### "Nice software - Great support" June 5, 2020 5.0 Staff coming from other packages have stated that this software has made them more efficient and love using it. Pros We support this application for our client. The software works well. Rarely do we have issues. When we have had an issue, your support team not only fixed it but was competent and knowledgeable enough to tell us what was going on. We have no worries using Avimark knowing we have a great support team to back us up. Cons From a technology support standpoint, the only thing I would love to see is a type of logging that could allow us to see/read what is happening. When we hear "this was supposed to do this other thing" we could see a log to see what steps were taken. Not critical though. Review Source SK Sarah K. Office Manager Veterinary Used the software for: 2+ years ### "Great software" June 2, 2020 5.0 Pros Easy to use for new employees, easy to make changes and finding videos online to help walk through the any changes and easy to get in contact directly with Avimark Cons sometimes it crashes...usually after an update...otherwise one of the most complete and easy to use software products used Review Source MD Mandy D. Office Manager Veterinary Used the software for: 2+ years ### "LCAC" September 10, 2019 4.0 color codes for reminders/ call backs is super helpful! Pros It is easy to use and teach. Offers alot of functions and short cuts to make using the software much easier. Training new staff is also an easy phase in. Cons Freezes sometimes, has issues connecting with our network often. Review Source Response from Covetrus Software Services January 10, 2020 Thank you for your review! MG Melissa G. Clinic Manager Veterinary Used the software for: 2+ years ### "Avimark Veterinary Software" November 17, 2020 4.0 Pros Avimark is a very user friendly software that is quite customizable for each practice and additionally for each user within each practice. Cons With every update there are some cons, and we have noticed it's not as customizable/changeable in the set reminder department as it used to be. Review Source CR Chelsey R. Veterinarian/Owner Veterinary Used the software for: 2+ years ### "AVImark Review" November 30, 2020 4.0 Pros I love the customer support and the on-line tutorials. I don't think the program is necessary intuitive, but easy to maneuver once training has taken place. We also utilize and appreciate the historical data. Cons Training manual is hard to follow - hence why we always call support. Review Source MM Michelle M. Office Manager Veterinary Used the software for: 2+ years ### "Avimark Rocks" November 17, 2020 5.0 Wonderful Pros It is super user-friendly! The support team is great!! It offers so much within the program. I can get almost all my reports done through it that i need. Cons There hasn't been much i don't like and after 20 years of using it, it just keeps updating to make it even better. Review Source WW Wendy W. Receptionist Veterinary Used the software for: 2+ years ### "Avimark" June 15, 2021 5.0 Pros I like the ease of transitioning from one client to another and the features it provides. Cons Sometimes when updates are done things can get screwy. Review Source Response from Covetrus Software Services August 23, 2021 Thanks for being a great customer and for sharing your feedback with us. JD Jacleen D. manager Veterinary Used the software for: 2+ years ### "Worst Customer Support" April 16, 2019 1.0 When it works, it's great, but if it doesn't work, you're not gonna get much help to fix it. Pros It is fairly user friendly, and easy to train new staff Cons When there is an issue, which is mostly daily, you can't get a support tech to help you, or the answer is wrong and you have to call several times. Review Source WK Whitney K. Practice Manager, CVT Veterinary Used the software for: 2+ years ### "Avimark Review" November 19, 2020 3.0 Overall it has functioned well enough to meet our current needs, just wish it had less errors and looked a bit newer. Pros Easy to use, has a lot of features, support is easy to talk to. Cons Software is really buggy at times and throws a lot of error codes, appearance looks aged compared to other PIMS systems. Review Source sR sherry R. Director of Admin Veterinary Used the software for: 2+ years ### "Avimark is User freiendly " June 4, 2020 5.0 Pros I like that it is easy to teach to new employees, I learn new shortcuts every day that makes my job a little easier. Cons being able to email Rabies certificated directly from avimark would be helpful and a body chart for marking masses just like the dental map would be helpful. Review Source AH Amanda H. Practice Manager Veterinary Used the software for: 1-2 years ### "Avimark review after 1 year of use" May 28, 2020 4.0 I feel it works well for our current business needs. We are strictly an ambulatory service. I would be interested to see how it functions in a small animal office. Pros Seem user friendly enough. I did not have any formal training, just jumped right in. I was previously using triple crown. The daily functionality suits our practice fine Cons Forms are more difficult to use. Inventory is likely great but it can get a bit confusing or technically difficult to make changes Review Source DP Danielle P. Practice Manager Veterinary Used the software for: 2+ years ### "Support" June 5, 2020 5.0 I like how we can personalize our invoices, and all the options available in the software. Pros Very easy to use and understand. The calendar is easy to use. I like where I can look at appointments from home. Cons A new manual should be sent to long term clients so they can use the software better. Review Source DC DEBORAH C. RECEPTIONIST Veterinary Used the software for: 2+ years ### "Pleased with Avimark" November 19, 2020 5.0 Have been using Avimark software for over 9 years, at two different hospitals. Really made the transition to going paperless a breeze. Pros Scheduling, transactions, and follow-up. Cons Wish I could open multiple windows. For instance someone getting services and paying for multiple pets on multiple accounts. Review Source MM Michelle M. Hospital Manager Veterinary Used the software for: 2+ years ### "Long time Avimark User" November 17, 2020 4.0 Has been very user friendly and allows us to incorporate other software such as our blood work and client reminder software. Pros It's pretty easy to learn and can be taught quickly to most everyone. Cons Reporting. It should laid a little easier. Maybe create canned reports that can easily be changed. Review Source EG Emiko G. Veterinary Assistant Veterinary Used the software for: 6-12 months ### "Avimark" June 11, 2021 3.0 Pros I really enjoy the tab function where the most recent client names are still visible Cons The usability is not the best, some functions like booking appointments or attaching is not inherent Review Source Response from Covetrus Software Services August 23, 2021 Thanks for sharing your feedback with us. We will provide this information to our product team for review. AL Alexandria L. Licensed Vet Tech Veterinary Used the software for: 2+ years ### "Avimark Review" June 2, 2020 5.0 Avimark is easy to use and is convenient in many aspects. It helps keep inventory vaccines sorted out. Pros The software is easy to navigate and use. Changes can easily be made and if problems arise the customer service team is phenomenal. Cons Stopping certain reminders is difficult to figure out. Review Source WW Wendy W. Practice Manager Veterinary Used the software for: 2+ years ### "Avimark" May 28, 2020 5.0 Great CMS Pros I love the reporting available and the customer service is superior to any product i have used-one call and they can help me set up a search or report!!! Cons A bit of a learning curve and I would like to be able to get a census with ease Reason for choosing Covetrus Avimark Ease of integration Review Source LL LJ L. admin Veterinary Used the software for: 2+ years ### "vet care software at its best" November 17, 2020 4.0 It is a great way to keep track of clients and pets Pros the ease of moving pets to new clients, it makes keeping track of foster pets a breeze. Cons The lack of tutorials to quickly learn how to navigate. We have call support, but it doesn't help me learn how to use the programs Review Source AB Angila B. Office Manager/Receptionist Veterinary Used the software for: 2+ years ### "Avimark Review" November 17, 2020 4.0 Pros Credit card machine, Care Credit is run through Avimark making it easier for check out. Cons It takes a while to know what all features Avimark has to offer. Once you know them, it makes it easy to navigate through, but it does take a while to learn the system. Review Source LA Lane A. Practice Veterinary Used the software for: 2+ years ### "Avimark is user friendly" November 17, 2020 4.0 Overall I love Avimark. It provides everything our business needs and th e support team is top notch Pros This software is very user friendly. New employees do not have a hard time learning to use it. Cons The main negative i have to say, is it seems to have small glitches, frequently. Review Source LO Lacey O. Manager Veterinary Used the software for: 2+ years ### "Customer service needs improvement" November 17, 2020 3.0 I look forward to switching software programs that will provide the service our large hospital needs. Pros It is pretty easy to train new employees how to use the program. Cons Avimark does not have good tech support hours. Not available when you need them after hours or on the weekend. Review Source DK Diana K. Office Manager Veterinary Used the software for: 2+ years ### "Avimark" June 2, 2020 4.0 NA Pros Easy to use, customizing is easy, a lot of our mutual client vets use same system. Cons I do not like Inventory part of this system, I think you should be allowed to customized the set year end report to meet the clinic needs. Reason for choosing Covetrus Avimark ease of use, availability Review Source AR Amanda R. Reception Hospital & Health Care Used the software for: 2+ years ### "Review" November 17, 2020 4.0 Pros Easy to figure out, doesn't erase inactive clients, easy to give alerts for clients and pets Cons Can't hide alerts from being printed on file, can't search client by significant other last name, can't search client by street Review Source cL carrie L. manager Veterinary Used the software for: 2+ years ### "office manager" November 23, 2020 4.0 great experience easy to navigate Pros easy to use great customer support easy to navigate Cons changing breeds/putting in new breeds back up a little more difficult since I upgraded the system Reason for choosing Covetrus Avimark ease of use Review Source JMV J Marcos V. Owner Used the software for: 2+ years ### "Slooooow!!!" August 29, 2017 1.0 I have been an Avimark user for 19 years. I placed money in developing / customizing the program. As I grow the program becomes slower and slower. Being so vested I feel stocked. When I ask fir help their answer is: "that is the way it is". Pros Familiarity with of the "tab" environment. Program used to suffice my needs. However they lack vision. Cons Clunky, sloooow. Lots of steps to document, post, charge, view, substract inventory. Unable ro troubleshoot with their support structure. Review Source Similar Products Featured ## Related categories [Veterinary](https://www.capterra.com/veterinary-software/)