# Page 23 | Covetrus Avimark Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 23 - Is Covetrus Avimark the right Veterinary solution for you? Explore 599 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/92887/AVImark/reviews --- Covetrus Avimark 4.1 (599) [View alternatives](https://www.capterra.com/p/92887/AVImark/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 23 - Reviews of Covetrus Avimark ## Showing most helpful reviews Showing 551-575 of 599 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WD Wanda D. Hospital Manager Veterinary Used the software for: Less than 6 months ### "Avimark Is Better" November 23, 2020 4.0 Like everything else, it is an adjustment, but the transition was much smoother and more training was offered prior to going live. Pros Accounts Receivable is more accurate, techs have an easier time making sure clients are invoiced properly. Cons not being able to instantly see where attachments are Reason for choosing Covetrus Avimark Corporate acquisition Switched from [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/) Vetter was too slow, items in inventory would "disappear", Inventory was always wrong, AR was a challenge, just prior to switching - payments would go missing out of client accounts. Review Source JC Jamie C. Practice Manager Used the software for: ### "Great experience. Easy to use and lots ow ways to customize notes or glossary" September 30, 2015 5.0 I have alot of pros. The intergrations with the lab (bloodwork). Works well with downloading into clients medical history. The medical condition is great for chartless clinics and putting in glossary notes which you can customize. Sending emails or text messages to clients through the system. Rapport is the best, love the confirmation of appointments that go straight to the appointment book. All the reports you get so you know the client has received. We are now doing the reminders and I do not have to worry about a client not getting notifications. You get a report on who they sent too. Q & A is by far my favoraite. I have put our protocols in it so the staff can look up things that maybe they forgot. I have so much information in it that my favoriate saying to the staff is "Look in Q & A" and it is there. If not it will there. There is so much in the software that I can't touch on everything but you learn something new every day. Avimark or Rapport Customer Service has alwasy been great when I have called. They really help you solve your problem. The remote in is the best ever. That is usually the first thing I ask with I call, "will you remote in". The only con is a pro too, that there is alot this software can do and learning it at the beginning can be overwhelming, but leaning what all is available will be awesome. Review Source KT Kalah T. Reception Veterinary Used the software for: 6-12 months ### "Buy the support package" November 17, 2020 3.0 Pros The best part of the software is the tech support, they're always there to help when I need them. Cons The worst part about the software is the absolute NEED of the tech support team (so you better pay for the support package) because so many things are confusing and hard to set up or fix without their help. Review Source MH Marilynn H. Part-owner/business manager Veterinary Used the software for: 1-2 years ### "Avimark" November 17, 2020 5.0 Excellent. Pros It is easy to use! Excellent customer service support 99% of the time. Cons No complaints at this time. Software has performed well. Review Source VR Verified Reviewer IT Consultant Information Technology and Services Used the software for: Less than 6 months ### "Old software, but it still works" June 1, 2020 2.0 AVImark is clearly dated, an app written decades ago and continually patched. Despite its shortcomings, though, it's a powerful line-of-business solution for veterinarians, with excellent customer service and support. Pros I am the system administrator for a few veterinary clinics who use AVImark. From what I see, it's fairly easy to use and gets the job done. Cons The software was clearly designed in the early 1990's, and it shows. User passwords are not stored securely, the database uses flat files that can be prone to corruption, and using it from a remote location results in some functionality such as scanning being unreliable. Don't even think about using it on a high-DPI device. Review Source BL Ben L. IT Specialist Information Technology and Services Used the software for: 6-12 months ### "Works pretty well" June 15, 2021 4.0 They have had good service anytime I've needed to call in and get help with something, which is the most important factor for myself. Pros As someone who isn't a daily user but IT service provider, this program seems pretty stable and runs pretty well. Cons I'm not a huge fan of the UI, but that's a minor issue I think. Review Source AR Allison R. Receptionist Consumer Services Used the software for: 6-12 months ### "Amberly Avimark Review" June 2, 2020 5.0 Pros It's very user friendly. There are many more features that we still haven't used, but they are available and that's great! Cons There are a few features that I wish were better, such as the SOAP and the procedure for having to use the SOAP in order to get a weight history. Review Source SM Samantha M. Receptionist Veterinary Used the software for: 6-12 months ### "Room for improvement" May 28, 2020 4.0 Pros Some features are very handy and useful. Cons Design could be more "customize able" to each clinic. Ex: Client information shown across full screen instead of half. It would also be nice to add sections to the client information. Different or larger font for easier viewing Review Source KF Kathy F. Marketing Manager Veterinary Used the software for: 6-12 months ### "Overall good, but some things glitchy. " September 27, 2017 4.0 Pros Client communication integration. Love being able to send texts and emails easily. Cons Speed. It runs so slow a lot of the time. Customer support sometimes just takes a shot in the dark to fix things. Review Source AC ARLENE C. Office Manager Veterinary Used the software for: 1-2 years ### "Best Software" May 28, 2020 5.0 best experience better then other software Pros It's very user friendly.love that you can do refills without inputting all of the information on it all over again Cons I don't feel like anything is missing so far Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) user friendly Review Source MJ Megan J. Office Manager Used the software for: 2+ years ### "So user friendly and lots of features!" August 16, 2017 5.0 Pros Love how user friendly this software is! Love that it is compatible with importing lab work from in house machines. Scheduling is very easy to read and work with. Patient files are organized and easy to read. Pricing is comparable to others in the market. Cons I do not have anything I didn’t like about AVImark. If I HAD to pick something, it may be that there isn’t an employee scheduling option. Would have been helpful to keep track of employee schedules all on one software. Review Source MT Maureen T. Client Relations Specialist Veterinary Used the software for: 6-12 months ### "Great Product!!" November 17, 2020 5.0 We are fortunate to have AviMark . It streamlines our day to day operations! Pros The product is user friendly. When training new employees the tech support is also great! Cons Nothing, All around a great system for use in our Clinic Review Source LC Laura C. Vet Nurse Veterinary Used the software for: 6-12 months ### "Avimark Veterinary" June 4, 2020 3.0 I just started at this position about 6 months ago Pros Daily use functions for the staff are easy to train and explain Cons Detailed reports are difficult to search for and use Review Source ES Emily S. Regional Director of Operations Veterinary Used the software for: Less than 6 months ### "Avimark is usefuk" June 15, 2021 4.0 Overall this software is better than some others I have worked with. If the reporting was updated. Pros Avimark is fairly comprehensive in its ability to provide the needed platform for practice management. Cons It’s is lacking some pretty important reporting features. A couple of examples would be inventory and appointment schedule. It also takes a very long time for the reports to populate. Review Source Response from Covetrus Software Services August 23, 2021 Thanks for being a great customer and for sharing your feedback with us. JD Jennifer D. Practice Management Consultant Veterinary Used the software for: 2+ years ### "I have worked with this system in multiple locations and assisting in the training and support " September 27, 2017 3.0 I know the software's capabilities and can easily help practices become more efficient. Pros The system has decent features. Easy to transfer clinics to paperlite record keeping. The followups are great for digital messages. Cons There are not enough reporting options for practice benchmarking and the inventory could be a bit more powerful. Review Source Response from Covetrus Software Services October 3, 2017 Thank you, Jennifer! It's our goal to help veterinary practices be more efficient and profitable. PB PAULA B. Operations Veterinary Used the software for: 1-2 years ### "So sorry to say this" November 17, 2020 2.0 Negative. Pros Sorry but there is nothing to like, not user friendly. Cons It is not user friendly. Feels like you are dealing with an ancient program. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Covetrus Avimark Price Review Source MS M S. Owner/associate Used the software for: ### "We want clouds base" November 28, 2015 2.0 I own 5 hospital and i am using avimark since 2007. Now I am thinking about setting up a call center for all hospital. It's getting very hard to bring all hospital avimark on one screen. Also as technology changing they are not willing to go cloud base. I don't know how they can compete with cloud base software. It's hard to maintain server when other options are there . Thinking about other software which help to set up call center and cloude base storage. Review Source Response from Covetrus Software Services December 1, 2015 Dr. Sandhu: Thank you for being an AVImark customer since 2007! Have you tried AVImark's site feature? It will allow you to share AVImark across multiple locations hosted by one central server. All client and patient files, reporting, treatments, inventory, and appointments can either be separated by each location or managed collectively. For example, if you incorporate a call center, the operators will be able to see a consolidated view of all appointment calendars or a separate view of each individual calendar. We will give you a call to help determine if AVImark's site feature will help you gain the central access you are looking for. TR Ted R. Owner Used the software for: ### "Long Time User, my thoughts" July 5, 2015 5.0 I was one of the first users in the early 1990s with a 5.25" floppy disk. It was the only product that offered all the features without extra costs. It was not the easiest to learn but I had been very, very happy with it until around the time Henry Schein bought them. I could not afford the yearly tech support costs nor justify getting new hardware to use the free updates. I have been using the save Avimark version for the last 8 years. When I did use tech support (in the past) it was always very prompt and the staff well trained. I am paperless for 20 years, take lots of photos and have 1 server and 10 terminals. they are all getting old and updating to online appointments looks interesting. I hope it is bug free and internet stable. Will consider updating to this soon. Comments on it would be helpful - about the Avimark's Rapport website and its integration with Avimark. My only other comment is to the clinic that says everything was crashing all the time. I had this once many, many years ago- was a graphics card issue in all the new terminals we got. Review Source JA Josh A. IT Manager Veterinary Used the software for: 2+ years ### "Easy Admin" June 22, 2021 4.0 Installing and trouble shooting for the clinic. Setting up 3rd party interfaces. Pros Very nice software to transfer to new server and maintain. Very little serious troubles over the years. Cons More frequent information about updates. Switched from [VetWare/ LogiVet](https://www.capterra.com/p/146536/VetWare-LogiVet/) Several years ago Review Source Response from Covetrus Software Services August 23, 2021 Thanks for being a great customer and for sharing your feedback with us. MP Mireya P. Vet Technician and Receptionist Used the software for: 6-12 months ### "I think Avimark has great potential but it extremely slow and crashes often which is not ideal. " September 28, 2017 3.0 Pros I do appreciate all the different features the software offers. I really like how you can email medical records straight from the patients medical chart. Cons I really dislike how slow the software is. It makes things hectic and stressful. It does not make Avimark very pleasurable to use. Review Source JG Johnna G. Practice Manager Veterinary Used the software for: 2+ years ### "Good Value and Easy to Use" November 23, 2020 4.0 Pros windows bases, easy to use and train new staff on Cons would like more integration options and easer way to send electronic files Reason for choosing Covetrus Avimark price Review Source CF Cheryl F. IT Support Specialist Education Management Used the software for: 2+ years ### "Avimark" November 17, 2020 5.0 Pros Easy to use, great for teaching easy to understand Cons Looking for cheaper cloud base software, needs own server Review Source NB Newly B. IT Veterinary Used the software for: 2+ years ### "Great Software" June 16, 2021 5.0 Pros Ease of usability. Navigation and plugins work flawlessly. Cons Back-up and server information transfer. Review Source Response from Covetrus Software Services August 23, 2021 Thanks for sharing your review with the veterinary community! KP Kasia P. Receptionist Used the software for: 6-12 months ### "I've noticed it's very slow. However, it does have some positive features." September 28, 2017 4.0 Pros I do like e-mailing records straight from avimark because it is very convenient and makes things easier for our clients. Cons I dislike how slow it can be when we are extremely busy. Also, it randomly crashes and slows us down. Review Source MV Maxbetter V. Veterinarian Veterinary Used the software for: Less than 6 months ### "Veterinarian who uses AVImark" November 17, 2020 5.0 Pros I like how quickly I can navigate between menus and patient screens with the tabs (F2, F3, F4, F5, F6, F8, F10...I'm sure that there are other buttons I can use to jump to the appropriate task or patient). That makes my life very easy when putting in records/notes/charges. Cons I dislike how this software is apparently not able to be used on Apple devices. Review Source Similar Products Featured ## Related categories [Veterinary](https://www.capterra.com/veterinary-software/)