--- title: "Vetport Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vetport Software - reviews, pricing plans, popular comparisons to other Veterinary products and more." source_url: "https://www.capterra.com/p/92897/Vetport/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Vetport Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Vetport ## What is Vetport? VETport is the pioneer in cloud-based practice management software. It is designed to fit the unique needs of your practice. With its advanced features and integrations, VETport streamlines your practice and allows you to provide the best care for your patients. It has the industry's best SOAP-based electronic medical records (EMR). This allows you to easily access and manage patient records, including medical history, lab results, and treatment plans. ## What is Vetport used for? [Veterinary](https://www.capterra.com/veterinary-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 93% Neutral 3% Negative 5% Starting price $229 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vetport?[Manage this product listing](https://www.g2.com/products/vetport/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vetport 4.5 (40) VS. [4.6 (294)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price $229 Usage Based, Per Month Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (40) Ease Of Use 4.6 (294) Value For Money 4.6 (25) Value For Money 4.6 (280) Customer Service 4.6 (38) Customer Service 4.7 (292) ## Vetport alternatives [4.7 (89)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (279)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (114)](https://www.capterra.com/p/167764/Digitail/reviews/) Starting price $289.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/) [4.9 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234498/Instinct-EMR/) [View all alternatives](https://www.capterra.com/p/92897/Vetport/alternatives/) ## FAQs about Vetport Overview ### Which roles and teams benefit most from Vetport? Vetport is most used by practice managers, veterinary practice owners, and veterinarians who oversee daily clinic operations. Managers coordinate appointments, patient records, billing, and front-desk workflows, while DVMs and owner-veterinarians document care and manage treatment histories. Receptionists, technicians, and accounting staff support scheduling, clinical updates, and financial administration. Answer based on 40 reviews Overview ### What company size and industries is Vetport built for? Vetport is designed for small veterinary practices, with 100% of reviewers from small businesses and 89% in Veterinary. It supports mobile and home care providers, multi-clinic practices, specialist and multi-specialty veterinary hospitals, and mobile vaccination clinics. Hospital and health care and IT services each account for 4% of reviewers. Answer based on 40 reviews Features and Usability ### What are the key features of Vetport? Vetport offers live chat, appointment scheduling, and check-in/check-out for front-desk workflows, plus client and patient portal tools. It also includes EMR/EHR, SOAP notes, treatment planning, billing and invoicing, electronic payments, inventory tracking, reporting, and third-party integrations for clinic operations. Integrations ### Which third-party tools and platforms does Vetport integrate with? Vetport integrates with 7 third-party tools across communication, accounting, and practice systems, including Microsoft Outlook, Slack, SimpleTexting, Xero, Vetcove, Asteris, and Progress OpenEdge. These catalog integrations cover email, messaging, financial management, and data connectivity for veterinary operations. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Vetport offer? Vetport provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover scheduled instruction, and documentation and videos offer self-paced reference for learning features and steps. Answer based on 5 reviews Getting Started and Support ### What customer support options does Vetport offer? Vetport provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as friendly, accessible, and helpful during training and setup, though some report slow fixes when issues persist or return after contact with support. Answer based on 9 reviews Ease of use ### Is Vetport easy for veterinary staff to learn and use? Vetport makes daily veterinary practice tasks accessible after initial setup, especially for cloud-based and mobile workflows. Small clinics value customizable forms, remote access, and paperless records, while new users may need time to learn its button-heavy interface, inventory setup, data migration, and scheduling processes. Answer based on 13 reviews ## Features AI summary Based on 1,661 Veterinary reviews Capterra reviewers highlight these as the features buyers care about most when choosing veterinary software: - **Billing & Invoicing** (**60%** of reviewers rated this feature as critical) - **Patient Records Management** (**67%**) - **Charting** (**59%**) Vetport supports **Billing & Invoicing** and **Patient Records Management**, giving veterinary practices the tools to manage charges accurately and maintain complete patient histories in one system. However, it lacks **Charting**. Instead, it offers other important capabilities that reviewers also value, including **Appointment Scheduling** (**61%**), **Payment Processing** (**55%**), and **Prescription Processing** (**49%**). These features help clinics organize daily visits, collect payments more efficiently, and handle medication workflows, allowing teams to keep front-desk and treatment operations running smoothly. Billing & Invoicing 4.5 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Patient Records Management 4.6 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Appointment Scheduling 4.2 (14) 64.29% of 14 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Payment Processing 2.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Prescription Processing 4.2 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Enables pharmacists to process single or multiple prescriptions simultaneously Confirmations/Reminders 4.8 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Vetport 37 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Processing: Accept, record, and reconcile financial transactions - Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Status Tracking: Track the status over time for a request, process, asset, or transaction - Telemedicine: Meet with patients remotely - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.7 (27) 4.7 Based on 27 reviews ## Pricing Value for money 4.6 (25) Free Trial Basic $229.00 Usage Based,Per Month Value for money 4.6 (25) 4.6 Based on 25 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/)[ Vetcove](https://www.capterra.com/p/235317/Vetcove/)[ Asteris](https://www.capterra.com/p/214763/Asteris-Keystone/)[ Progress OpenEdge](https://www.capterra.com/p/241738/OpenEdge/) ## Support, customer service and training options Customer Service 4.6 (38) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (38) 4.6 Based on 38 reviews ## User reviews Overall rating 4.6 Based on 40 reviews Filter by rating Counts reflect reviews available in this feed. 5(28) 4(9) 3(1) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful PM Practice Manager Practice Manager Used the software for: I used a free trial ### "Easy to use!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 3, 2019 Pros Lots of features and capability and all of it is easy to use! Customer service also very good! Cons Nothing bad to say about it. We are pretty happy with it. AC Accountant Accountant Used the software for: Less than 1 year ### "Vetport: A Reliable veterinary Management solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2025 Vetport provides a reliable and comprehensive solution for managing veterinary practices. Its user-friendly interface, cloud-based accessibility, and advanced features like integrated diagnostics and communication tools make it a strong choice for clinics of all sizes. Pros i like that Vetport help us sending reminders, updates, or educational materials to pet owners to maintain smooth client relationships Urdu translate Cons Some times integration issue and Initial setup and customization might feel overwhelming, especially for smaller clinics with limited technical expertise Shaival D. Managing Trustee Used the software for: 1-3 years ### "Overpriced Product with Shitty Support" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 8, 2024 Definitely won't recommend Vetport. An overpriced product that does not have any support. And one stupid thing they make you do, most of their employees are Indian and they try really hard to hide the fact. Now don't get me wrong, I'm Indian and proud of the fact. However this entire company tries their best to hide the fact. Their account manager whose name is \[sensitive content hidden\](goes by the name \[sensitive content hidden\]) and has a thick Indian accent insists he is sitting out of the US although I get a call from an India number. Just never understood the deal with that. No biggie but just something that ticked me off! Pros Absolutely nothing - I'm switching to a better product. Cons First off, the software is really complex to use. Things that should be easy and get done in a few clicks require you to navigate a complex maze. There are a tonne of features, alas most of them aren't usable. And their support is by far the worst thing about them. Good customer support can save a bad product but this is an okay product with really bad support. OW owner owner Used the software for: 3-5 years ### "Original cloud based PMS stands above the rest" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2021 Vetport was really created with the veterinarian in mind. The work flow is simple, easy to follow and creates a medical record that is easy to read. Following the routine flow of an office visit creates a quick and simple EMR and invoice as you go as well as a report card that you can print or email to your client. I have been a VetPort user for 13 years and have truly been a paperless practice the entire time. Only VetPort could have allowed that to happen. There are a lot of "me too" software programs out there and they all do they basic stuff. Invoicing, billing, scheduling. But when it comes to medical record creation VetPort stands head and shoulders above the rest. Pros Easy to use and create examination forms, anesthetic protocols, prescription drug processing. The creation of client report cards on the fly. The built in patient portal allow clients access to their medical records online. Cons Improvements can be made with integration with third parties such as Covetrus, Idexx VetLab Station RE Receptionist Receptionist Used the software for: Less than 1 year ### "The long wait is over." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2025 \[sensitive content hidden\], who is the customer support from Vetport is outstanding. Anytime we’ve encountered a question or needed assistance, his support has been prompt and helpful, guiding us through any issues with professionalism and is very patience. Pros Since i worked in a vet clinic, i have been questioning myself why we never had a very good system. After 5 years of doing everything manually i can say that finally Vetport has transformed the way our clinic operates. We can easily document medical histories, treatment plans, and vaccination records, all in one secure place. This has not only improved our workflow but has also enhanced our ability to provide personalized care for our patients. Cons I just like the least of the thought that everyone in the clinic depends on me about this new system. It's a bit much, but will slowly get into it. FM Financial Manager Financial Manager Used the software for: Less than 1 year ### "First experience with VETPORT" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 27, 2025 Pros The customization and versatility in the services that are provided on the website. Cons It can be a little tricky to use at first because of the many services available on the website. DO Director or Human Resources and Technology Director or Human Resources and Technology Used the software for: 3-5 years ### "Pet Dental USA recommends Vetport" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2021 We love Vetport because they have been able to make Vetport what Pet Dental USA needs. We are not a standard Veterinary clinic and Vetport from day one worked with us to tailor the software to our needs. \[SENSITIVE CONTENT\] and the entire Vetport team have been great to work with and are always working to improve their product. We highly recommend Vetport and have been happy customers for over seven years now. Pros We have been using Vetport since we opened Pet Dental USA in 2014 and have been a happy client ever since. Vetport has been a perfect fit for us and the Vetport team has been able to tailor Vetport to really suit our business. We are not your standard general practice veterinary clinic. With our focus on Dentistry and wellness we didn't have the same needs as a standard practice and Vetport has been the perfect partner to give us what we need and is always responsive to our requests. Cons We have been very happy with Vetport and never had any major issues or concerns. PM Practice Manager Practice Manager Used the software for: 3-5 years ### "Vetport for the Long Haul" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 24, 2021 Our patient care has improved due to real time record keeping with Vetport's EMR software. We have consolidated all aspects of our practice management to one place, saving time and space. Vetport has increased communication among our staff and with our clients . Vetport Technical service has been exceptional. When we have a problem, they are more than willing to work out solutions with us. We recommend Vetport with confidence and proven reliability. Pros We have been Vetport clients since 2011. The best part of bringing Vetport's Cloud based software into our veterinary practice, was the ability to leave the paper behind. We began our journey into the Cloud with their initial Legacy program and are currently updating to the Next Gen version. This version offers all of the features of the original program plus many new, intuitive improvements. Additionally, we are able to add SMS communications with our clients and increased access to the digital diagnostic functions we have added to our medical practice. Cons Its a large, broad based program covering all aspects of practice management. In the beginning it seemed too big, however, we were able to adapt quickly and choose the options we needed for our practice size. OM Office Manager Office Manager Used the software for: 3-5 years ### "Vetport review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 25, 2021 It's been good. Support is great - timely response and can usually address the issue quickly. Pros Cloud based and client focused. Intuitive and relatively easy to use. Cons Inventory module has issues - doesn't 'speak' to all modules involving inventory. Have to manually adjust. PM Practise Manager Practise Manager Used the software for: 3-5 years ### "Vetport is our right hand" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2021 As a cloud based program Vetport is very easy to use and learn.I love the tech support, the ease of reaching help and they always make us feel comfortable for reaching out, never like we are an irritation to them, even if there is no problem, just learning something new! Pros Vetport is easy to learn, has several ways to get where you need to be within the program. Is cloud based so you can work from home. Offers so many additional services and oppurtunities. Cons The Inventory inconsistency can be troublesome and time consuming [View all Reviews](https://www.capterra.com/p/92897/Vetport/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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